Kamana Sanctuary Resort & Spa

There is supposed to be a spa center..

Calm, not crowded. Relaxing.

The service in the restaurant is so slow.

The rooms are spacious and clean.

There was no wifi when we stayed which was difficult since the signals on our mobile phones were weak. The food was ok. My relatives however requested to cook certain dishes less salty but still came out salty.

Room is bigger

Restaurant like nothing. Order food until serve need to wait over one hour. What kind of service like that? Bullshit

Away from the Noise of the City

Wenn ich Zimmer mit Frühstück bestelle und auch bezahle , ist auch eigentlich ALLES Inklusive, ich musste den Kaffee EXTRA bezahlen und man konnte nur ein Frühstück ( a´la cart ) bestellen, jedes weitere musste man EXTRA bezahlen. Das ist nicht Frühstück inklusive :( Abfluss im BAD sollte mal gereinigt werden.

Sehr schöne Lage , Pool war Hervorragend, Personal sehr freundlich.

the room its spacious

the food service. long waiting.

I like the rooms, resort and buffet.

I like the rooms, although I got confused cause I got 2 rooms for the 4 guests instead of just one. When I contacted the reservation, they said that there is no "driver's quarter", so I booked another room. However, they won't cancel the other room when I got there. They said both rooms are already paid and reserve. That was the only sad thing about the booking ahead before facing the front desk in person.

We like the location because first, the property is in-front of the beach. We liked the infinite pool and the staff are very nice to us. Also, I appreciate the lifeguard as he is very hands-on to us as guests.

Sorry but the food is not delicious.

The location, staff, beach, pool and surrouding areas are superb. And ample spread for breakfast.

Rooms are not soundproof: Unfortunately during my stay on my top floor- apparently some group party is going on hence very noisy . I called the hotel desk for help but sadly noise continuous from 9 :30 pm the time that I tried to sleep until past midnight, hence - the weekend that supposed to be relaxing becomes disastrous -rooms are not soundproof perhaps. I was hoping for the hotel to do much more or shifted us with a quieter rooms but no actions :(

Wifi sometimes did not work

The staff were very accommodating. They even helped us capture a kitten that we were able to bring back home for a better life.

The bathroom wasn’t in the best condition. It was a little dirty for my standards.

Food ang spacious room

Comfort room has a leak in the floor. Its always wet and it seemed water is coming behind the tikes

Space was luxurious. Away from the city hussle.

I had to re fill out forms at the counter when all my details are already provided via booking.com. to me was such a waste of time.

All except breakfast

breakfast

breakfast was ok fried eggs were cold and should be prepared while u wait ,,omelette which was prepared while u wait was good

Breakfast in our 3rd day was less good then the other days, eg no toast, jam etc , likely due to less visitors

Asking for 5000php disposit

The casitas is amazing. Clean, spacious, and worth the money.

We arrived early so we can make the most out of what we paid but was able to get into our casitas 15-20min late. Said they're still cleaning it up. I wonder why it took so long when I know customer's check out is at 12pm. Also, they had us pay for the hand towel that was mixed with our laundry after we the swim. Looked like they wanted us to open our luggage just to get that "small" towel. Not so friendly...considering we paid extra 2 pax without any hesitation.

wide and spacious rooms amazing view

the facility needs some repainting

Clean facility and accomodating and diligent staff. Makes one feel at home.

The bathrooms need to be updated. The food should be improved especially the breakfast buffet.

very serene, quiet , peaceful relaxing. great if you want just recuperate from a hectic life with no distractions.

Qality and choice of food.

The location was great, we had a private beach & infinity pool nearby. Plus the food was excellent!

The pillows were too thick

The reflection of tge sunse

Looks good in the photos

Location

Staff are friendly always greet the guest whenever you see one. The rooms are big can accommodate 4-5 pax and still spacious😊.The AÇ in room 305 is working but you can tell it needs maintenance since you can hear a mild sound coming from it but still tolerable dahil malamig parin sa room which is very important for me. The view was amazing since its Beach front with Mountain View and the way it was peaceful and serene! There is a feel of exclusivity since it was somehow secluded! All nature lover will enjoy this place like what I did since I’m a home body I don’t do hopping or water sports but in all fairness they have playground area for kids, kayaks, volleyball area and they also have their own resto inside the property. The free buffet breakfast for two was ok nothing spectacular.

The beach area has lots of stones/corals so you need to be very cautious if you want to swim or you will surely gets a-lot of cuts like what I did, though there is a proper or enough caution signages. The pool area has a nice view but not big enough to accommodate more guest it can get crowded. Taste of the food was so so and a bit pricey they don’t have much of variation to choose from and I think limited resto crew since they can’t process orders fast or Can’t accommodate what’s not in the menu/day

The staffs are super friendly and approachable. First time to see 5-star hotel type of service in a resort here in Philippines. The food they are offering are really good, and the are located in a beautiful area in Subic.

The food pricing is understandable but the alcoholic drinks are way too expensive. I hope they can reduce the pricing.

The cleanliness and good smell of the room upon entering the room.The whole staff was very accomodating and friendly.

There’s a lot of stones on the beach swimming area, you might get hurt if you swim carelessly and accidentally steps on rough stones.

Everything

Nothing

We like the room because it is so big and have a direct access to swimming pool.

The beach, there is no seashore and the beach is stony.

They offered a seafood dinner the night I stayed. Food was good and drinks were awesomely priced!

The drive is a little off the beaten path so plan accordingly! I wouldn't call it a detractor though, just be warned!

Very private resort, feels like the escape we were looking for.

Nice secluded place with very relaxing views. Breakfast was good.

Food from their resto was ok, a bit overpriced and not value for money but there’s no other option in the area

Was disappointed about the Casitas rooms not ready for occupancy during my booking.Was still under repairs..

Castas rooms not ready

We liked the serenity of the place. Calming waters and super clean facilities.

Excellent breakfast.

The room was properly spaced. The staff was incredibly friendly and made us feel very welcome. The attention to details was outstanding and it was clear that the staff was dedicated to making sure our stay was enjoyable. I am referring to the waiters in the restaurant.

Limited water activities.

infinity pool is nice. room design is okay.

sheets were dirty upon arrival. showers not working properly—needs to be cleaned. Food all tasted horrible and made us sick.

exclusivity

some areas of the property are closed like the casitas. The bed was a little too firm for me.

breakfast was okay. but dinner was expensive what was served

Rooms, pool, and beach are very nice

Food was ok but not exceptional. Price and value not as expected.

View, location

service was poor facilities are old and it was noisy til 2am

Location. in the middle of nowhere, away from the hustlw and bustle of the city

location and price. way too expensive and far from anybody. the only restaurant/ bar closes at 8:30pm!!!!!

The room assigned to us did met our expectation, AC was silent and room was tidy. Friendliness and politeness of staffs should be reinforced by training as part of management support.

The management should comply with the cleanliness of dinning area. The tent that we had our dinner and breakfast does not meet the standards based on DOT requirements. Spider webs on different corners and most part of the tent was dusty. During our dinner it is obvious that the 4 cheese pizza we ordered did not met our expectations, this pizza should be removed from the menu unless you have a competent staff to handle this type of food(photo attached). Tom yum soup does not have a lemon grass and spices. We have called the attention of Head Chef and he acknowledge the short comings , generously gave us a fruit platter. During our breakfast, we were expecting salad, however we ended up to limited choices knowing they have a budget as they have a big group that weekend. Staffs in the restaurant requires training about customers service. I can see the potential of the resort and staffs to progress plus be prepared for the coming season.