MJC Mutira Recreation Park
MJC Mutira Recreation Park, Batu Kawah New Township, 93000 Kuching, Sarawak, Malaysia- Park
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Staycation Homestay 14 P Residence in Kuching offers spacious accommodation with a private pool, balcony, and free WiFi. Enjoy a comfortable stay with 3 bedrooms, a fully equipped kitchen, and a private entrance. The property is conveniently located near popular attractions like Borneo Convention Centre and Sarawak Stadium. Unwind in this non-smoking apartment with easy access to free private parking. Book now for a relaxing getaway in Kuching!
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 7 guests
7 adults · 6 children
Beds
Double bed (131-150 cm wide), Double bed (131-150 cm wide), Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
121 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Swimming pool
Unreasonable extended charges applied. Checked out at 11:25 a.m. and was required to pay a penalty of RM50. The charges at booking.com also confusing. Its appear 160, but in actual, the final amount was rm 264 (with hidden charges rm90 for cleaning)
Nothing.
Unit had mold along the edges of all the sinks; kitchen and bathroom sinks. Toilets, toilet covers and the base of both toilets were filled with soap scum and mold. The microwave was dirty; its interior was yellowish in color. Cups were broken and chipped. Pillows were so worn out they could not be used for sleeping. For brevity's sake, I will not delve into a sundry list of other defects in the unit. Contacted the property manager, Staycation, but they refused to refund the 2-week booking. Instead, insisting that the mold was just "old silicone." Offering to clean the unit the next day. I told them my health is very affected by mold. They refused to budge, citing company policy that my booking is non-refundable. After over 5 hours exchanging messages back and forth, I gave up. I informed them I was checking out the next day. Their next message was that their customer service had ended. With that, I then booked another hotel for 2 weeks and went to bed. When I awoke the next morning, I saw a message from the previous night that they were prepared to let me view another unit! Now that was just bloody disingenuous! Why didn't they just say so at the beginning? We get it; things happen. Sometimes, the cleaning may not be up to snuff. Sometimes, things do break. BUT WHEN YOUR UNIT HAS MOLD, and you still refuse to refund your guest, that's where we draw the line. DESPITE their admission that the whole mold and dirt situation was an oversight on their part. DESPITE my statement to them that I have a very serious health issue concerning mold. EVEN after I told them I felt NAUSEOUS! Yes, they may have offered to TOTALLY "turn over"the unit to a "like new" condition but my health certainly cannot be left to the devices of an intransigent company like Staycation. Note: if veracity is your thing, know that pictures, videos and full chat transcript are available.
everything was okay
please add a clock so that we can see the time clearly without looking for a phone wifi has limited users
Tolong upgrade tilam dan bantal.
Very comfortable
This homestay was worth the money I spent for two nights. The accommodation was so clean and the facilities were well equipped (including the kitchen, fast wifi, all rooms had aircond, two bathrooms, washing machine). It is near to the emart where we have easy access for anything (groceries, Watson's etc). Not to mention their customer service fast reply and helpful as well.
Fav place to stay. Very nice staff,friendly staff. Very clean & super comfortable .. This is my 2nd time stay here.
Nice place,very comfortable to stay. Very clean..
Everything is alright. Convenience & peaceful
Nothing
The house is great! Close to E-mart, easy to find food / groceries. Suitable for families who want to cook at home with all the equipment. Parking nearby, clear instructions on check-in & check-out. Affordable price.
Comfortable. Big.
Out of kuching, so you should use may grab or Maxine for move to one place to another. You need internet connection and possibilities to perform an international transfer before going into the apartment. No knives inside.
yes
toilet
Very comfortable, feel like home
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.9/10Unit had mold and was not cleaned properly, indicating poor hygiene standards.
Service
10/10The service was standard for this hotel tier, though there were issues with responsiveness.
Location
10/10Location was ideal, contributing positively to the overall experience.
Room Quality
8.9/10Room quality was affected by cleanliness issues, including worn-out pillows.
Amenities
10/10Amenities were adequate but could be improved; request for additional items was made.
Value for Money
10/10The price may seem justifiable without the cleanliness issues.
Food and Beverage
10/10No specific mentions, assumed standard as per the hotel rating.
Overall Experience
9.4/10Overall experience was significantly affected by cleanliness and service response.
The Three-Bedroom Apartment features a private pool for exclusive relaxation during your Kuching stay.
A 121 sqm apartment with up to 7 guests, separate bedrooms, and a full kitchen for comfortable group living.
Free private parking adds effortless access during your visit near Borneo Convention Centre and Sarawak Stadium.