Bernina Suites - 150 metres to Bernina Express vs Similar Hotels

Generally modern and comfortable rooms as noted by multiple guests.

Comfortable rooms with good amenities.

Complaints about room temperature control and maintenance issues lowered the score.

Multiple complaints about rooms being very hot (no air conditioning), uncomfortable layout/size issues and inability to sleep in heat; a few mentions of comfortable mattresses.

Some reviews mentioned cleanliness issues, affecting the overall impression.

The apartment was perfect, clean, and well-taken care of.

Several reviews noted cleanliness issues, including dust and unkempt rooms.

Generally reported as clean in multiple reviews, but specific negative incident (long black hairs on the bed) lowered perceived consistency.

Majority of reviews highlighted excellent and strategic location near the train station.

Excellent proximity to the center and train station.

Multiple reviews praised the hotel's close proximity to train stations and city center.

Consistently praised for being immediately next to the train station and convenient for travellers; excellent central location with good views.

Consistently praised for their friendly and helpful staff.

Positive mentions of welcoming and responsive staff.

Mixed sentiments regarding staff friendliness and assistance, but standard for this hotel tier.

Staff repeatedly described as friendly and helpful at reception and restaurant, though one review noted reception staff lacked judgement in a specific situation.

Limited mention, some guests expressed satisfaction with nearby food options.

Lack of in-room tea or coffee noted.

Breakfast was highly praised across multiple reviews.

Breakfast buffet and restaurant praised in many reviews as very good; staff at breakfast described as exceptional in one review.

Guests appreciated the amenities provided, which enhanced their stay.

Some amenities mentioned, but not universally available.

Amenities were acceptable but some deficiencies were noted, particularly regarding heating.

Breakfast and restaurant amenities receive positive notes, but lack of air conditioning and reliance on small fans is a recurring negative.

Guests felt the property offered great value, especially for its location.

Some complaints about price versus offered amenities.

Good value mentioned, but issues with room facilities affected this perspective.

Several guests called the hotel decent for the price and worthwhile for short stays; one felt breakfast was not worth the extra cost.