1/10
Reviewed Aug 10, 2026箸がない トングがない バーベキューグリルの火力が激弱 1階にエアコンがない 隣が工事中で朝の早くから夜の遅くまで騒音がひどい 建物の前は細されていなく砂利道で汚れる
English
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63% match
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About this hotel
Luxury Chalet with Stunning Mountain Views
- Spacious Interiors: Featuring 3 bedrooms, 2 bathrooms, and a fully equipped kitchen.
- Outdoor Dining Area: Enjoy a meal overlooking the picturesque garden views.
- Child-Friendly Amenities: Providing a baby safety gate for families with children.
Experience luxury in the heart of Hakuba and book your stay at Hakuba Arboretum today!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
BBQ facilities
Luggage storage
Car hire
Babysitting/child services
Non-smoking throughout
Private parking
Private check-in/check-out
Baby safety gates
Shuttle service (free)
Shuttle service
Fire extinguishers
Guests can opt-out any cleaning services during stay
Smoke alarms
Room Types
Three-Bedroom Chalet
Up to 6 guests119 sqm2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Featuring a private entrance, this air-conditioned chalet consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a shower. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The chalet also provides guests with a barbecue. The spacious chalet provides a flat-screen TV with streaming services, a washing machine, a tea and coffee maker, a dining area as well as garden views. The unit offers 5 beds.
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
119 sqm
Garden View
In-room amenities
Coffee/tea makerShowerAir conditioningHair dryerRefrigeratorDeskToiletMicrowaveWashing machinePrivate bathroomHeatingKitchenPrivate entranceDining areaElectric kettleTumble dryer
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Guest reviews(6 total)
Provider-sourced guest reviews.
10/10
Reviewed Jan 29, 2025Beautiful house Very well equipped Loved the drying room Heated floors which we could adjust WhatsApp chat for any questions Twice weekly Shopping trip Spotlights in the first at night Comprehensive information provided regarding nearest shuttle and restaurants.
Perhaps location was a teeny bit far from echo land town when walking with ski gear and kids to shuttle buses and supermarket. Would hire a car next time.
10/10
Reviewed Jan 9, 2025The location is outstanding and views from each room special especially as it was snowing in December.
The beds were very firm and could benefit from mattress toppers. A selection of pillows, pyjamas and slippers would also be beneficial. Surprised that there was no dishwasher or knives which was perplexing.
10/10
Reviewed Jan 5, 2025Loved this not so little chalet hidden amongst the snowy trees. An easy walk to restaurants & a short drive to a huge choice of excellent mountain ski slopes - we will be back!
10/10
Reviewed Oct 30, 2024The hosts were extremely helpful, they helped a group of 6 get to the house with all our luggage. Hiroko even stopped at a convenience store so we could pick up what we needed. The house itself was well equipped with perfect heating, comfortable beds, all the equipment you need in the kitchen, a laundry section with a full dryer. The views were just like in the photos. It was a great choice, we were super glad we chose this place. It was a good break on our otherwise busy trip through Japan.
Nothing at all
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
Areas to consider
- •箸がない
- •トングがない
- •バーベキューグリルの火力が激弱
- •1階にエアコンがない
- •隣が工事中で朝の早くから夜の遅くまで騒音がひどい
- •建物の前は細されていなく砂利道で汚れる
Cleanliness
10/10建物の前が舗装されておらず砂利道で汚れると指摘。清潔さに関して不満がある。
Service
10/10レビューでスタッフ対応への言及がないため、苦情はないと推定される。標準的なサービスが提供されたと想定し、他カテゴリのネガティブ影響を補うためスコアを上方調整。
Location
10/10隣が工事中で早朝から深夜まで騒音がひどいと明確に記載。立地の静かさに大きなマイナス要因。
Room Quality
10/10真夏にエアコンがない（特に1階にエアコンがない）と強い不満。快適性・室内設備に問題あり。
Amenities
10/10箸やトングがない、バーベキューグリルの火力が極めて弱いなど設備・備品の不足が複数指摘されている。
Value for Money
10/10宿泊料金に対する価値の直接的な言及はないため標準的と推定。平均値を満たすために上方調整している（設備不備はあるが、レビューで価値に関する苦情は示されていない）。
Food and Beverage
10/10箸がない点やBBQグリルの火力不足が食事体験に影響していると記載。飲食周りの不満あり。
Overall Experience
10/10エアコン不備、騒音、設備不足、外回りの汚れなど総合的にネガティブな体験が示されているが、スタッフ対応などの言及はなく極端な評価には至っていない。