The Apartments at El Nido

The location, facilities and the staff were great!!!

A bit expensive for the area and the fact that the pool is not in a great location at the hotel compare to other hotels in the same budget

This was my first time with my family to the Philippines and the island of El Nido and after staying at The Apartments it won’t be the last time. The Apartments are slap bang in the middle of El Nido town and minutes away from the waterfront and all the places to eat. The staff at The Apartments are so very helpful, they will help you book excursions and are there for any advice you need to help you navigate your way around the island. And this can be places to eat excursions to try or just basic advice on how much you should be paying for your tuk tuks. I have to mention Garry and Kim as only a couple of the staff we interacted on a daily basis, but all the staff including the security guards at the front gate were all so smiley and helpful with everything, they are such a great team of staff there. I would recommend you stay here without a doubt. I was with my 2 young sons and wife on this stay and we will no doubt be back. Thank you to The Apartments team, you do such a great job. Salamat

Nothing we didn’t like, all was great

The staff are super welcoming and hospitable esp sir Gerry. dthe place has a great vibe!

Personable and attentive staff with great recommendations and anticipate your needs- the manager Garry was amazing

Nothing! It was a perfect stay!

L’hôtel est très bien placé, proche de tout, les chambres sont propres et très confortable, le personnel est vraiment au petit soins pour vous, mention spéciale pour Gary une personne extraordinaire, qui fait en sorte que vous passez un séjour exceptionnel et on sent que c’est vraiment sincère de sa part.

Rien du tout , tout était parfait

The rooms were clean and comfortable. They had plenty of space for our family of 4 and our luggage. There was a full sized fridge in the downstairs great room. The location was excellent, right in the middle of shops, restaurants, and activities. The best part was the property manager, Garry, who took care of everything we needed throughout our stay, including food recommendations, island hopping tours, and even transportation to our next destination on the island. It was like having a relative as a local guide.

Everything was great, but our fridge wasn’t very strong (kept most food well enough, but drinks went bad even though it was on highest setting). The water temperature in the shower was a bit inconsistent, though with the island heat it was refreshing to take a colder shower. Also, we had difficulty with our room door code. However, we could leave our key with the security guard (yes, they had someone 24/7 at the front gate) when we went out and he just gave it back when we returned.

非常適合家庭、朋友出遊，我們住的房子有兩房一廳，方便大家一起交流。Gary 管家非常熱情為我們服務。

The staff (especially Garry) Phoebe, Daniel, Jerry, Bong, all the others, is extremely helpful, professional, welcoming, kind and friendly. The facilities are exactly as pictured on Booking.com: modern and spacious, bright and clean. Guarded 24 hours. Gated entry. Free coffee and soft serve ice cream all day long. Fully stocked kitchen ( plates, utensils, etc...) Comfortable beds, bug zappers in the rooms. A/C was so welcome!

Shower drain was slow.

Het is schoon, ruim, goede bedden en de locatie is perfect. Er is ook de gehele dag security aanwezig.

Prijs kwaliteit verhouding is matig (het is erg duur namelijk). Alleen de kamer was erg relaxed qua comfort. Het zwembad is niet echt uitnodigend en het management probeert met name nog extra geld aan je te verdienen (hele dure taxi service voor het vliegveld en overdreven dure boottochten).

J’ai tout aimé, l’emplacement le personnel la piscine, la villa juste incroyable

Un peu cher quand même

Nice layout of the 2 room unit. Great welcoming and wonderful staff, always tending to our needs.

Gary and his staff took excellent care of us; the room was very bright and clean. Carry arranged for us to go wherever we wanted. The service was very attentive, and the hotel even offered complimentary ice cream and coffee. Our family thoroughly enjoyed our five-day stay here.

No

Bedding was great, location is good, staff was nice. All in all a pretty good place if you are looking to stay in El Nido town.

There was a strong smell of paint when we arrived, I guess they had just gotten some works done. The pool is the same as on the picture but for some reason I thought it'd be bigger. We ended up not using it. We did not find out how to use hot water but to be fair we did not ask the staff.

The location and people

Some of the appliances are not working and the kitchen and utensils are not that clean. Most of the cooking utensils are old and overused.

Thank you to Sir Eugene, Sir Gary and the whole team of The Apartments. It was an amazing experience to stay in a peaceful, secure and absolutely pleasant, warm, professional and friendly team. Highly recommended.

Nothing.

Great location. Very welcoming and friendly staff. Property is clean and comfortable. Great aircon. Can be loud in the evening due to it being close to everything but it’s not too late so still get a great night sleep.

Nothing

Location and suite style accomodations for larger group of 7 to stay together Private tour boat Private shuttle Staff Free ice cream and espresso machine

Our room was mostly clean but there was a used towel still in the room

Spacious, comfortable beds, good AC, close to town.

Definitely on the more expensive end of hotels in the Philippines. On quite a noisy street so light sleepers beware.

The staff, facilities and location are all good.

Nothing

Close to everything. Walking distance to restaurants and all.

Just a little loud at night but understandable that it is a close location to downtown.

Qualité de l’appartement, très confortable

Bcp de bruits des alentours comme il est situé au centre ville

Amazing stuff Great location Clean and super hot shower :)

Mosquitoes! 😳

Muito bem localizado Limpo Chuveiro ótimo Quarto excelente

Pelo valor poderia ser oferecido café da manhã , porém tem máquina de café e sorvete a vontade

La ubicación y el seguridad, además de la cama

El apartamento nos salió 1390 para 5 días .. una puntuación súper buena por tanto decidimos pagar ese dinero, la sorpresa .. el agua siempre fría durante 5 días, cosas bastante deterioradas para ser nuevo, el ruido se escuchaba desde la calle, la piscina bastante sucia y el servicio de habitaciones no pasaba todos los días tenían que avisarlos.

WE LOVE THE APARTMENT VERY COMFORTABLE AND SPACIOUSWITH EVERYTHING WE NEED FOR OUR STAY the staff very friendly and always willing to help you we enjoy the apartment and el nido

I liked everything but there things that coul be improved

Provide some supplies (tisuue, shampoo/conditioner/body wash)in the room

Me encantó todo, nos ayudaron en último momento a encontrar alojamiento. El apartamento espectacular, muy equipado y muy limpio. Tienen conserje en la entrada siempre y los trabajadores son encantadores. Súper recomendable!

Todo me gustó

Spacious duplex apartment in a central location. Nice house keeping staff.

This place is too noisy. I would only recommend if you are in El Nido to party all night and do not mind the street noise while you try to get some sleep in the morning... Loud music from the buildings on the other side of the street can be heard until early morning hours. Poor sound insulation (I was hoping it would be better at this price point). Poor communication through the Booking site and on WhatsApp.

Заселились за 5 минут, комфортные апартаменты, все чисто, кухня со всем необходимым - техника, столовые приборы и посуда, бутыль воды. Отличного качества полотенца, постельные принадлежности, матрасы, постельное белье. На рецепции бесплатный горячий шоколад, кофе, мороженое. Старший сын просил написать: понравилось, что мороженое было с клубничным вкусом - его любимое! Рядом с апартаментами отличная пиццерия с настоящей итальянской пиццей диаметром до 60 см, напротив кафе с отличной азиатской кухней. Тусовочные заведения.

Младший сын просил написать: не понравилось, что мороженое было только клубничным вкусом, а он фруктовые и ягодные не любит!!! (извините) И хотелось бы штору на лестничное окно напротив ванной комнаты.

This is not a beach resort where you wake up to the sound of waves, but the location is perfect as a base as it is right in the town center. What really impressed me was the smiles and hospitality of the staff upon arrival and the support we received to arrange transportation. The room was spacious and very clean. I would happily stay here again.

Very clean rooms, host was excellent, great location!

The rooms were so clean I was surprised it looked better than the photos in person. The staff were exceptional! 10/10 if there was an issue, you can let them know and they’ll handle it with ease. Pick up at the airport for an additional fee was awesome, easy. Lastly, the tours given was amazing. 10/10 as well

You can hear what’s going on outside.

Close to beach, bars, restaurants, town, port and airport

The bathroom on 2nd floor lover’s island smells like sewer. Ice cream machine is down.

The service is unbelievably great!! My wife was feeling sick and one of the workers, Gary made her some tea by going to the market for ginger, lemon, and used his own personal stash of tea & honey. I also forgot some important documents and they rushed to the airport to get them to me before our flight. Eugene our point of contact was very responsive and helped us organize our trip so it was seamless. The speedboat tour is the way to go. It was just my wife and me and we had a blast. But I could imagine it being even more fun with a group. Our tour guide Val was so much fun and knowledgeable. He showed us to the beat beaches and we were able to beat the crowd. One day it was rainy and the waters were choppy but our crew made me feel very safe. Special shout out to the crew: Vincent, Ronald, Macky, and John. The apartment it self was very spacious, had a great shower, AC, and even an ice cream machine. We were very relaxed and would stay here again. Thank you Apartments at El Nido for being the BEST!

Friendly staff

Bathroom shower flooring-water does not drain fast-water accumulates in the shower

The staff were super helpful. The rooms were large and comfortable. They helped us book a private island hopping tour which was exceptionally nice. There is plenty of drinkable water in the rooms and the outdoor lobby has unlimited water, coffees and soft serve ice cream, which was fun.

The rooms are not very sound proof so you can hear lots of outdoor sounds from the town like karaoke and parties.

APT is centrally located in town. We loved being able to walk to all the restaurants in the area along with the accessibility of getting a tricycle when needed. Quick ride to Lio and Vanilla beach. The staff were super friendly and provided anything we needed during our stay. They also have us fans and mini tote bags as a keepsake which was so sweet of them.

There was a horrible stench whenever we entered our room. We had to spray our perfumes to mask it during our stay.

The staff was extremely kind with us. they took care of all requests being professional and always making us smiling. We really enjoyed the staying. They really did everything to ensure our kid was fine and happy and this was really valuable. One big advantage is the location that is basically close to everything at El Nido.

the only minor point was about the cleaning of the room which didn't happen until we directly asked. But as soon as we asked, the staff made an amazing job in a short time.

Great location, amazing team

Rooms were great, location excellent, service was exceptional

Alles heel vriendelijk heel schoon, heel dichtbij het centrum (zijstraatje)

Niets

The Apartments were wonderful! Great location, value and cleanliness. The beds were nice.

Music playing from the nearby club is loud. But I turned on White Noise for my phone and it helped! Put the location to restaurants and activities more than makes up for the loud neighbors.

We only had 4 pax in a room that could fit 8. Great stay and close to town for restaurants, tours, etc. Pick up / drop off to/from airport was easy to coordinate with The Apartments host. They also offer various tours if needed.

The staff were very helpful, friendly and accommodating. We loved the unlimited soft serve ice cream and different flavored coffee.

We smell the drainage/ sewer in the bathroom 😌

Really nice place to stay with good rooms, comfortable beds and pillows. Nice, helpful in every way staff with Garry being the absolute star! Always there to help solve any issue. All recos and advices were very good. Their speed boat service is the best! Highly recommended.

A little bit noisy after 11 pm as the place is quite close to the Main Street. Was not a big deal for us.

When in El Nido, location is everything — and The Apartments has it. On top of that, they offer free unlimited coffee and ice cream. Most importantly, the staff were exceptionally friendly and accommodating, making the stay even more enjoyable.

The property is excellent, homely and clean. The staff service is exceptional, they are very helpful and accommodating. Conveniently situated, a very short walk to the beach or the shops

None

Everything

None

Everything. Clean, safe, close to restaurants and stores, big rooms, 2 bathrooms in family suite, which is a huge bonus when traveling with family of 5, and the most wonderful staff, led by Sir Gary!! STAY here when in El Nido.

It was very central and very clean. The staff there go above and beyond and made our four night stay perfect. Nothing was too much trouble for them. Make sure you take advantage of the private boat they have. The staff onboard treated us like royalty!!

A small pool area but clean and adequate Nothing else

Did not avail the breakfast. Location is great, central to everything

There's a small area of molds in the bathroom ceiling and window

比较干净 设施不错

基本用booking不回我消息，我想要改期也不理，态度太差了，不要相信他的随时改期

There are so many good things I can say and absolutely nothing bad about The Apartments. The place exceeded all our expectations! The grounds are beautifully maintained, and everything feels peaceful and private. The staff are incredibly professional, attentive, and genuinely friendly — they made us feel right at home from the moment we arrived. Our 2-bedroom, 2-bath unit was spotless and had that clean, new, modern feel that made it a joy to come back to after a day of exploring. Everything was well thought out and comfortable, from the layout to the little details that made the stay so relaxing. If you’re visiting El Nido and want a place that combines comfort, great service, and a touch of luxury — The Apartments is the perfect choice. We can’t wait to come back!

The staff is very accomodating special mention to Gary he is very accomodating.

Property was nice and clean. Beautiful pool and great location to walk to shops and restaurants!

Property offered a private boat tour and it was worth it! The crew was wonderful and the property manager was helpful in helping us get setup. All of the staff was friendly!

The property is located in the center the town, easy access to walking street, stores. It feels like a home style hotel. The great crew staff. Garry and bong and his team were excellent!! They guide me on the tours to get, and great hospitality !!

None.

Property was clean. Rooms spacious, beds comfortable Shower & toilet modern. Warm water. We were four adults plus my baby there was plenty room for the baby to crawl around. Good having a lounge kitchen sitting area too. 😁

No restraunt on the property but a good restraunt across the road sky scape.

It was very nice and conveniently located near the beach, places to eat, and local island shipping. We loved the pool and especially how accommodating the staff was. Free ice cream machine and coffee were great! All very friendly. Made us feel at Home. Tour guides were funny and very good photographers!

A few tiny ants in kitchen, but not a big deal, staff took care of this.

Gary et toutes sont équipe sont juste génial et veille au bien être de chaque locataire. L’appartement était dans un excellent état résidence surveillée par un agent 24/24, La proximité de tout commerce est parfaite. Le distributeur de glace gratuit ainsi que le café :)

Rien

It’s located in the town proper

None, everything in the property was great!

All the staff were friendøy and accomodating specially Gary. He felt sorry for us because all water sports activities were canceled due to bad weather, so he offered to cooked for us. He didn’t really have to but he wanted to comfort us.Thank you Gary, we really aporeciate it🥰

Clean, close to restaurants and shops.

Stairs .

Location, cleanliness, comfy bed

The Apartments at El Nido were the perfect landing spot for our extended family of 8. We got the 2 BR apt and it was modern, clean and spacious. The staff was wonderful, and our private tour on the new Mufasa speedboat will certainly be a highlight of our trip! Worth every penny. Captain Bong and his crew were amazing and it felt quite luxurious. We did the whole day tour with lunch at Tanaw which was delicious! They timed it just right so when we arrived mid day it was hot and waiting for us at the table. Besides island hopping, the accomodations were the perfect location right in town and close to everything. The kids loved having the clubs and bars just down the street, and thoroughly enjoyed the El Nido nightlife and partying with the locals. The food was great and I wish we had more time to try everything. Just across the street is a great place for dinner with a sunset view. Overall, highly recommend and would definitely go back again.

No major complaints at all

We stayed as two families in a two bedroom apartment and it worked really well for us with everything we needed for a short stay. The pool was nice and cool which was really refreshing. Location was amazing, walking distance to everything downtown. We would happily stay again.

As it was close to town the noise as night was very loud. It didn’t really bother us but if you are looking for a quiet get away not for you.

The location to the beach and main activities, friendly staff, unlimited coffee, and ice cream. The private speed boat tour was customized to our liking and needs. The private island tour was worth experiencing.

Minor issues only, like adding extra wall mirrors and hooks would help.