Relax Suite Encorp Residence -Alpha IVF-Mall vs Similar Hotels

Some reviews noted issues with water heating and room size, but overall satisfactory.

Room air conditioning noisy, bed needs a new mattress, and issues with hot water.

Reports of small room and bed bugs negatively impact perception.

Guests mentioned that the rooms were clean, but some expressed concerns about room maintenance.

Extremely dirty everywhere in both rooms. Hair, dust, mold, and water leakage.

Several mentions of stains and bed bugs indicate poor cleanliness.

Several reviews highlighted the convenience of the location, with many eateries and near public transport.

Location was ok and convenient inside the mall.

Easy access to restaurants and good overall location.

The staff was noted as friendly and helpful, contributing positively to the overall experience.

Customer service very helpful, although issues with complaints were noted.

General praise for staff friendliness and communication.

Guests appreciated nearby dining options but missed in-room facilities.

Eateries nearby provide options but no specifics mentioned.

Mention of convenient food options and variety.

Lack of basic amenities like toiletries and kettle affected guest satisfaction.

Facilities noted were outdated and poorly maintained.

Some amenities were appreciated, like water dispenser and iron.

Many guests found the pricing reasonable considering the location and service.

Charged extra despite cancellations, not justifiable for the state of the hotel.

Many reviews highlight good value for the price.