集合ポイント
集合ポイント, Saeed Bin Zaid Street, Medina 42311, Saudi Arabia- Attraction
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Welcome to Al Ansar Palace Hotel, just steps away from the Prophet's Mosque. Modern Rooms with Amenities include minibars and flat-screen TVs. Guests can indulge in 24-hour room service and dine at our upscale Al Ansar restaurant. Café and Delights are also available for a cozy relaxation experience. Enjoy free WiFi throughout the hotel. Book now for a memorable stay at Al Ansar Palace Hotel.
Check-in from
04:00 PM
Check-out by
12:30 PM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
4 Twin bed (90-130 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 10 guests
9 adults · 9 children
Beds
2 Twin bed (90-130 cm wide), 3 Twin bed (90-130 cm wide), 4 Twin bed (90-130 cm wide)
Room details
60 sqm
In-room amenities
Sleeps
Up to 6 guests
1 adults
Beds
6 Single bed (90-130 cm wide)
Room details
City View
In-room amenities
Sleeps
Up to 4 guests
2 adults
Beds
4 Single bed (90-130 cm wide)
Room details
City View
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
3 Twin bed (90-130 cm wide), 2 Twin bed (90-130 cm wide)
Room details
35 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults
Beds
3 Single bed (90-130 cm wide)
Room details
55 m2
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
4 Twin bed (90-130 cm wide)
Room details
35 sqm
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
اشكر الموظف عبدالفتاح على حسن استقباله و توفير الخدمات والفندق موقعه ممتاز لقربه من بوابات النساء و جزاكم الله خيرا
الموظفين تعاملهم راقي جدا وبالأخص عبدالفتاح
الفندق جميل ومرتب وخدمتهم ممتازه خصوصا الاخ عبدالفتاح وقاسم مشاء الله عليهم يعطيهم الف عافيه
Water leaking from the ceiling
مكان جميل وقريب من الحرم وموظف جدا متعود حبوب جزاه الله خير محمد الصاوي الله بجزاه خير م قصر معنا ابد
Everything was good for me
ربي يحفضكم
The stay was wonderful; everyone there was cooperative and eager to help, especially Abdel Fattah, who checked on us every morning, afternoon, and night to ensure we had everything we needed. Thank you for your service, everyone.
Nothing
موظف الریسبیشن ا ترک هایل و متعاون جدا وبذل مجهود لتسلیمی الغرفه مبکرا اشکره کثیرا
Friendly staff particularly Mr. Abdelfattah ( Booking desk) you feel like at his home the way he deals with customers very nice and welcoming and caring .. the security guys are helpfull all the staff are fine
The only thing it's the crowd at lifts specially during rush hours pray time .
Every thing was perfect
All good
قريب عن الحرم بالمنطقة الشمالية سعر مناسب الضيافة تسجيل الدخول المبكر الموظف الحجوزات عبدالفتاح
الموقع جيد وقريب لكن قديم جدا من الداخل وليس كما هو معروض على الموقع والانترنت ضعيف والنظافة متوسطة والاجهزة بالغرف شيئة وقديمة جدا
كل شيء
كانت الاقامه اكثر من رائعه حيث ان تم تقديم لنا سلة فواكه و قهوه سعوديه في وقت الدخول و ذلك كضيافه و بعد ذلك تمت المتابعه معنا في كل وقت من قبل الاستاذ عبدالفتاح ، شاكرين له جهوده و سنكون دائماً نزلاء هذا الفندق
لا شيء
Excellent for the price and comfort
-
All of things is very good It’s near to Elharam
Nothing
الأثاث قديم والسراير مكسورة والغرفة ضيقة
اعجيني موقع الاقامه فقط وكذلك تعامل الموظفين وحسن اخلاقهم وإحترامهم للعميل
النظافه من دورات المياه الى الاثاث والفرش وعدم توفر اداوت النظافه الشخصيه وكذلك عدم توفر سجادات وقرآن للمصلي
Location, hotel all staff is very nice and supportive . Specially Guest service representative Abdullfattah.
Furniture is old.
Location
Proximity to Haram. Ease of checking. Parking facility. A special word of appreciation for Abdulfattah from the guest service department who had done the check-in before my arrival based on our telecon.
Carpets need to be cleaned
قربه للحرم
الازعاج ما كان فيه عزل
Location and staff specially mr abdelfattah was very helpful and made our stay comfortable
مشاءالله تبارك الله الأستاذ محمد مصطفى ونعم الرجل
اسلوب موظف الاستقبال الانسان الراقي عبدالفتاح
Location is good
The bugs are everywhere in the room and we couldn’t sleep
Mr Abdul Fattah at reception is an excellent human being and a thorough gentleman. He went out of the way to facilitate us. The hotel is located at about 390 meters approx from gate 330 of Masjid e nabwi and you reach there hardly in less than 5 mins. Pakistani, Indonesion and Fast food available at ground floor of hotel. Overall a very good experience.
Exceptional services
Sehr hilfsbereit
الموقع قريب جدا من الحرم وبالاخص من الساحات الشماليه للحرم
It’s nice and clean, just under 5 min walk to Al haram gate331
Impossible to find the location of the hotel using google maps! Even the taxi driver couldn’t find. We spent about 3hrs to look for the hotel. They don’t pick up the phone. You ask for water, you’ll never get, better to buy your own.
location and shops around the hotel
too much noise from out side so you cant sleep there
Good for 2 nights Room was upgraded to 3 bedroom suites The duty manager i forgot his name was very helpful. Apologized for the room delay because it wasn't ready. waited around 30-40 minutes and he gave me free parking as a sorry.
Property is bit old now Construction noise but annoying sometimes at night
تعامل الموظف عبدالفتاح شكرا على اخلاقه
النظافه والازعاج ودورات المياه ليست جيده
Personnelle au top
Excellent location , very humble and nice duty manager MR Abdul fattah, much cooperative and dedicated staff
Nothing
Guys! 👋 I am really appreciate your kind &good service,especially thanks to Mr. Abdulfatah for the nice service & welcoming. I didn't expect that professional service from you bro and I loved the Medinah's coffee too 👌. Good value, Near to Masjid Gate #330(near for th women's door) & Nice rooms service keep going brothers. A.Ali from 🇸🇪
Take off that carpets at the rooms they are not necessary because they make them looking dirty.
The Duty Manager for Booking.com guests was a very kind and cooperative person.
Location, staff cooperation of booking company.
Room are old , smells bad , and congested, staff of facility are slow in responding to needs
Nothing other than being within the inner circle of Haram properties.
Total chaos. Fist they showed a location of a different property and I spent a good hour trying to locate the ‘right’ property. Then to hide their overbooking they first tried to cancel booking under the pretext of credit card details not up to date. I got the same message again when I entered a new card. When I arrived at the property they first tried to deny that a booking was ever done; kept telling me to check with booking.com. Then they offered a ‘free’ accommodation - a two bed room for three adults!
شاكر للأستاذ عبد الفتاح الاقامه الجميلة
لا شيء
The location was good. The duty manager was very nice person. He accommodated us to his best. Also provided us with free parking and welcome fruits.
First of all we have to wait around 1.5 hours to check in our room. Then, at last we got the keys. When we went to the room we found that the room was still dirty, we again went down to wait for half an hour in the lobby. I went again to the room and there was one bald bengali guy from the staff sitting and scrolling on the phone and still the room has not been cleaned. I requested him to clean the room but he just ignored me and continued to scroll and responded to me that his vacuum cleaner is downstairs. The next day there was one another houskeeping supervisor who started to misbehave with me when I requested him that we need extra half an hour to checkout. If they are giving the room to us lately, they should give an extra time as well. Really not a great staff except Duty Manager with glasses.
I find it excellent
Very close to Haram, Staff is friendly and eager to resolve any problem you experience and make you satisfied, and reasonable compared to the money you pay,
Room furniture requires some reannoviation.
AHAMDULILLAH, Clean Room and bathroom, staff are nice, very recommended to stay
The management is quite supporting and the room service was perfect. Thanks for the complementary fruit baskets.
Lifts get crowded especially at the time salah. Need to manage this issue.
Comfortable and spacious rooms.
Staff needs to be trained properly especially the head staff sitting at the reception everytime.
Very good hotel
près du haram
l'hôtel est mal géré puisqu'on c'est avéré qu'il y a deux ou 3 hôtels qui portent presque le même non. d'ailleurs a notre arriver aucun hôtel nous a accepter et chacun nous renvoi a l'autre 2 ou trois fois. celui qui nous a livrer la chambre n'a même pas vérifier notre réservation et en plus il nous a donné une chambre d'handicapé et nous a obliger de payer une autre fois sois disant que notre réservation sur booking n'a pas permit le virement au profit de la société qui gère une partie de l'hôtel diriger par des Egyptien peu qualifié .
The manager mohamed and Abdilfata were amazing great job guys, they were vary helpful 🙌🏾
Our stay at the hotel was wonderful! The staff were polite and attentive, and I’d especially like to thank Mr. Mohammad Mohy, the Duty Manager, for his exceptional support and kindness. He went above and beyond to make our stay memorable — even sending us a complimentary fruit basket and Arabic coffee for me and my family. We truly appreciated this warm gesture. Highly recommended for anyone looking for genuine hospitality and comfort!
What I liked most about the property was how clean and comfortable everything was. The rooms were spacious, the beds very cozy, and the staff went above and beyond to make sure we had everything we needed. Great location and excellent service
Nice location and nice hotel
The hotel is clean and very nice people everyone is so helpful thanks to Mr Mohamed mohy and abdulfatah for the hospitality
Nothing
Everything was fine. The Guys at the reception were super helpful, especially for booking.com customers. Please remember this is basic accommodation. You get what you pay for. For the price it was well worth it.
Excellent people. Very caring and polite. They exceptionally accommodated early check-in and even allowed late checkout. Would definitely recommend it as hospitality services are way better as compared to others in this vicinity being serving mass of visitors.
I really enjoyed my stay at this hotel. The property was clean, comfortable, and well-maintained. The staff were friendly and helpful, and the atmosphere was peaceful. I would definitely stay here again!
طاقم العمل يتميز بالاحترام والتعاون وأخص بالذكر ا / عبدالفتاح و / محمد محيي
قرب الموقع من الحرم
أقامه رائعة و الفندق ممتاز و استقبال فوق الممتاز من مسؤلين بوكينج
لاشيء
موظفين شركة بوكينج في غاية الاحترام شكرا جدا لكم
مفارش الأسرة سيئة
الفندق جميل جدا واشكر الاستاذ محمد مصطفي علي الاستقبال الممتاز وبشكره شكر جزيلا جدا علي مساعدته لينا وماشاء الله الفندق جميل جدا وقريب من الحرم المدني جدا وإن شاء الله لينا زياره قريبه جدا مره اخري
Close to haram
Bell boys aren’t helping at all
الطاقم ممتاز و متعاون بقيادة محمد مصطفى و العمال ودودين من ظمنهم مهدي قدمو لنا ضيافة و فاكهة و تعاونوا جدا في وقت الدخول و الخروج
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
5.58/10Mixed reviews noted issues with cleanliness and old furniture.
Service
8.55/10Staff were consistently praised for their friendliness and helpfulness, particularly Abdel Fattah.
Location
8.59/10Many reviews highlighted the excellent location of the hotel near religious sites.
Room Quality
5.04/10Several mentions of old furniture and small room size, indicating lower satisfaction.
Amenities
7.07/10No specific comments mentioned; standard quality for this hotel tier.
Value for Money
7.03/10Overall value considered reasonable according to several reviews.
Food and Beverage
7.08/10Lack of specific feedback; standard quality for this hotel tier.
Overall Experience
7.05/10General satisfaction expressed, with some positive notes balancing out negative aspects.