Blue Lagoon Hotel and Marina Ltd

VERY BEAUTIFUL BAY , CAN SEE THE BOATS ;ALSO BEAUTIFUL SUNSET SEEING

ONE STAFF ENGLISH IS VERY DIFFICULTY TO UNDERSAND WHILE I TALK WITH HER AT THE FIRST TIME TO CHECK IN ; OTHERS IS NOT SO DIFFICULTY .AFTER TALKING WITH TAXI DRIVER , HE TELLS ME THAT HER ENGLISH WITH LOCAL LANGUAGE ,

Everything including the cats I saw on the property

Olor horrible en la habitación y marcas de pies sucios en la cama. Era obvio que no habían revisado la habitación.

AC didn‘t work properly. It was hot and humid.

Nice dining area overseeing the marina

Location

We asked for pool view got no view full of overgrown plants also would never asked for a pool view if we would have known we had to climb so many steps to the top we had two people in their mid 70 s where unable to take their cases up couldn’t go out to eat as unable to climb the steps again also in the dark will never stay recommend again also couldn’t get air con to work a nightmare of a stay

Good location, room is spacious with comfortable bed

The price should include breakfast and not just continental

The food was good but can improve. the restaurant across the water was not good, the fried shrimp was terrible, burger was ok but too much bread. the room was great, looked beautiful and had everything you need, the patio was exceptional with a bed lounge table and chairs, beautiful view. the staff was kind and friendly.

Great loved it

N/a

La taille des chambres La vue sur la marina juste au dessus des pontons La propreté La literie excellente

Manque d'ascenseur pour au moins bouger les bagages La restauration est la bête noire de cet hôtel Le restaurant à l'étage était toujours fermé Le restaurant face aux dockways propose des plats très médiocres (même les oeufs n'étaient pas correctement cuits) Celui qui donne sur la crique est un peu moins mauvais. Heureusement il y a un autre restaurant de plage à côté qui est bien supérieur

Loved the location to Coconut Grove beach and the Marina.

Staff were helpful and friendly.

Boats and view

Beach

The beauty of it and location!

Nothing!!

Location and Dive Center

Great location Nice staff Juanita and Chevra Nice view

Nothing

La chambre, la piscine

Certains membres du personnel ont eu des comportements méprisants voire hostiles, nous n’avons pas été bien accueilli (aucune explication ni présentation du fonctionnement et des lieux à l’arrivée). Cocktail de bienvenu annoncé mais non n’y avons pas eu droit et n’avions effectivement pas l’air bienvenus.

Perfect location, Excellent staff always willing to help, kind and friendly community. Exceptional views and atmosphere. Well trusted community. We were greeted with a good morning and a smile everyday. Fresh food Outdoor BBQ was great! I Invited family for dinner which was not a problem they were definitely welcomed, Also the onsite supermarket is a hidden gem !!! I would stay here 100x over

I was hoping for more activities to do within the hotel but the island of St.Vincent had that covered so it was not an issue. The main point is the hotel was perfectly clean, tidy, safe & friendly & all the must-haves were there. I stayed in mid January which matters , I think it’s more quiet in Jan

Location

Beach access

Breakfast was great despite the time it took to reach the table. First, it took a while for us to be waited on, then it took long time for the food to reach the table. Dinner was the same situation. But the food was good. No complaints about it quality...Just the service. These are easy fixes...

The time it took to be served at breakfast & Dinner

Great room, super view. The Loft was lovely. Also the beach bar beyond the marina was super chilled.

Food at the outdoor cafe, breakfast was very poor.

Perfect if you need a stopover or picking up a boat.

Takes ages to get food at True Blue, but there is a lovely local beach bar next door which does delicious food

Location was lovely liked watching the boats Nice dock side

Couldn’t check in earlier and couldn’t get late checknout

Amazing place, people, and setting. Recommend rooms with view on the marina. With 3 places to eat at the marina, you have always a place to go. People working at the hotel and marina are amazing. The rooms are very comfortable with a balcony and you hear the waves. No road nearby, just the life on the sea. I also recommend Serenity diving at the hotel, A super nice and extremely knowledgeable scuba diving team! You can also walk to a desert beach at the end of the peninsula through the beach and the abandoned resort which is pretty cool. We loved the Blue Lagoon and all what is around.

Great location, staff, room, and the food in the Loft restaurant excellent

N/A

Adjacent to the Tradewinds base which made it very easy for us to embark on our catamaran adventure. Has a very well stocked store, the Loft was a great place to dine right in the hotel. Also had an ice cream store with great ice cream and other snacks. A second restaurant on the property was also a good choice. Hotel was right on the water. And most delightful, the staff were all so nice and helpful with advice, services and any thing we needed.

I have been staying at Blue Lagoon for business travel to St. Vincent for many years. I love that your staff greet me by name at checkin and my devices pair automatically. On-site mini-mart is always a great draw - I always forget something! Des at the restaurant is helpful, efficient and welcoming.

No complaints!

Clean and an ample sized room.

The waterfront is a marina so lacks some tranquility.

Clean rooms comfortable bed Seating outside by the water Different restaurants and cafe

For the large price tag I’d expect more facilities in the room Eg a coffee maker and some milk provided The TV did not allow access to for eg Netflix I also asked to borrow a cooler box for an outing which wasn’t possible Again for what is an expensive hotel I’d expect all my requirements to be met

The Blue Lagoon was a great stay for our first time in St. Vincent. Located between the airport and the main town of Kingstown, we felt centrally located and within a good driving distance of most places we wanted to go to. The hotel grounds were great, with a nice pool and lounge area, a beach area with a bar, and a few restaurants/cafes. The marina was a nice touch, a lot of the people staying or coming through seemed to be for the marina. The beds were very very comfortable and we slept soundly with strong AC. The staff was accommodating and friendly. The WiFi was strong and helpful for me as I was working from the room.

We were only allowed one room key which, being two of us staying would have been convenient as we were sometimes doing different things. The cafe and restaurants were convenient, but not the best of quality for the price.

Have stayed before so new what to expect

Nothing

The location was perfect for our next adventure of a catamaran cruise. small store on site. Restaurant was Fabulous.

the smell of pot and loud talking below our room.

Nice comfortable room. Bar to enjoy food and drinks at corner area.

We were in room 9 directly on top of the entrance to the Marina so noisy especially at the weekend from 6.30 am as boats arrive back and prepare for following weeks trips. Ice cream/ breakfast cafe playing music from 8 am onwards. Swimming pool no toilet close by and need to bring drinks from supermarket or bar. Ant infestation bitten alive One night we had music playing until 2.15 am when I tried to call reception the phone in the room had no cable attached advised manager next morning free breakfast offered Loft restaurant great venue and view food cooked but luke warm at best Other restaurants within walking distance

I liked the Loft Bar. The bed was comfortable and the room had a balcony with a nice view over the marina and out to sea. The cafe offered snacks, good ice cream, coffee and soft drinks.

The room could do with a small fridge. Ordering food in the restaurant was hap/hazard. Our main course in the evening was forgotten about. The breakfast came with out jam or marmalade. Orders for tomatoes and granola had been forgotten. Reception staff were a bit brusque.

Great location at the marina, with a melting pot of travellers. Various excellent restaurants and a shop. Very clean and very attentive staff.

The place has serious issues with mosquitos, we had dozens in the room. The pool was not very clean and the pool area not very welcoming.

Very clean and well presented, warm welcome at reception and room was lovely, spacious and clean and overlooking marina as depicted when booking.

Nothing

The pool area was pleasant and the Flowt beach bar served very good food. We had a poor meal in the Loft restaurant.

Our room had a lovely marina view, but the pontoon was banging all night and we found it difficult to sleep.

Just close simple shop in marina

Ohhhhh this rooms do not cost that price ………. Need fully hotel renovation, noice AC , remote was not working nothing quickly need days …..

Reception staff were excellent. Friendly and polite.

Restaurant service upstairs was appalling. Slower than slow, disinterested staff and the food for breakfast was horrible. kept having to repeat requests for water and waitresses were more interested in their phones than serving customers. Ground floor restaurant had one very friendly waitress and the rest of the staff were not friendly at all. Not sure if this is affiliated to the hotel but the supermarket staff were rude and unhelpful as well. Very disappointing to report given that front of house staff and security were delightful.

Not much in afraid

Location, prices, nothing open & grumpy staff

Great location, restaurants were good and the hotel is large and clean.

Nothing that I can think of.

Great location, shop selling everything plus friendly staff and lovely bar/restaurant.

How comfortable it was. Great location. Great food options. It’s close to both the airport, Kingstown and restaurants. There’s a supermarket on site also. You have everything you need here. Friendly staff.

waking up and looking at the beautiful ocean view.

the staff everyone was very helpful and friendly.

quiet and nice to hear wave lapping

all good.

Easy access to the town. Nice food.

The location was beautiful, great views from my balcony. I enjoyed the “The Loft restaurant and bar” our bartender and server was great. Very attentive. Breakfast was just as great as dinner service.

The cashier was not polite, at the grocery store. Purchased a bunch of snacks and drinks. She rang me up, I paid with my card, after the purchase went through I asked for a bag and she told me it cost 50 cents. Why would you not ask je if I needed a bag before hand so you could charge me the same time as the snacks. Her attitude was not polite or inviting as I am a tourists to this country. Before booking the room, I called the hotel to confirm If they had beach access I was told by Cassandra (Front desk) that they didn’t have direct access but If I was a guest at Blue Lagoon, I would have access to Coconut Grove beach club, however upon arrival to Blue Lagoon and check-in, I was given the same information. When I walked over to Coconut Grove Beach club, I was told they are not open until Thursday. This was very disappointing as I booked this hotel based on the fact I had access to a beach with sun loungers and umbrellas. Despite the inconsistent information, I did try to enjoy the rest of my stay.

Spacious and clean room with a great view of the marina and the sea. The staff is nice and helpful.

No fridge in the room. No lift (but not a big deal).