9/10
Reviewed Sep 1, 2026Location and its cleanliness
I loved everything about the property
English
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About this hotel
Colonial-Era Charm and Modern Comforts
Experience the elegance of The Queen's Hotel, a colonial-era gem in Oudtshoorn. Revel in the antique furnishings and modern amenities like air-conditioning and satellite TV in each room.
Culinary Delights and Relaxation
Indulge in gourmet dining at The Colony, featuring top South African ingredients and a fine wine selection. For a more casual experience, visit Cafe Brule for coffee and light bites. After a delicious meal, unwind by the swimming pool in the secluded courtyard.
Convenient Location for Exploration
Explore the nearby attractions such as the C.P Nel Museum and the Cango Wildlife Ranch, both just a stone's throw away. Don't forget to visit the fascinating Cango Caves, a short drive from the hotel.
Book your stay at The Queen's Hotel for a perfect blend of history, luxury, and convenience.
Important Information
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Packed lunches
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Accessible parking
Street parking
Shared lounge/TV area
Shuttle service (additional charge)
Kid meals
Shuttle service (free)
Sun loungers or beach chairs
Wine/champagne
Coffee Shop on site
Fruits
Shallow end
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Temporary art galleries
Room Types
Standard Twin Room
Up to 2 guests18 sqm2 Twin bed (90-130 cm wide)
This air-conditioned room comes with satellite TV, telephone and tea and coffee facilities. The bathroom is en suite with shower.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
18 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomSatellite channelsElectric kettleWardrobe or closetLinenPool towelsCots
Deluxe King Room
Up to 2 guests35 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned room comes with satellite TV, telephone and tea and coffee facilities. The bathroom is en suite with a bath and walk-in shower.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomSatellite channelsAlarm clockElectric kettleWardrobe or closetCoffee machineLinenPool towels
Family Suite
Up to 4 guests36 sqm2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
This air-conditioned room comes with satellite TV, telephone, microwave and tea-and-coffee-making facilities. The bathroom is en suite and fitted offers a bath with overhead shower.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
36 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletMicrowavePrivate bathroomSatellite channelsAlarm clockElectric kettleWardrobe or closetLinenPool towels
Two-Bedroom Apartment
Up to 6 guests81 sqmSofa bed (Variable Size), Queen bed (151-180 cm wide), Queen bed (151-180 cm wide)
The unit offers 3 beds.
Sleeps
Up to 6 guests
4 adults · 2 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide), Queen bed (151-180 cm wide)
Room details
81 sqm
In-room amenities
Private bathroom
Standard Double Room
Up to 2 guests18 sqmDouble bed (131-150 cm wide)
This air-conditioned room comes with satellite TV, telephone and tea and coffee facilities. The bathroom is en suite with shower.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
18 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomSatellite channelsInterconnected room(s) availableAlarm clockElectric kettleWardrobe or closetLinenPool towels
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(758 total)
Provider-sourced guest reviews.
8/10
Reviewed Aug 10, 2026Location, breakfast, parking.
Creaking bed
7/10
Reviewed Jul 23, 2026Beautiful and old.
Restaurant food was not good at all.
9/10
Reviewed Jul 19, 2026Very friendly staff.
Rooms are a bit small and we could hear the guests in die next door room speaking
7/10
Reviewed Jul 9, 2026Staff are excellent and location is great
Dinner was expensive and food could be better
9/10
Reviewed Jun 25, 2026The atmosphere, friendly staff and the perfect breakfast
9/10
Reviewed Jun 24, 2026The old world charm
The traffic noises
4/10
Reviewed Jun 6, 2026The staff were extremely friendly and helpful Appreciated the history, legacy and heritage
Bed very uncomfortable Breakfast quite awful
10/10
Reviewed Jun 2, 2026Neat place Comfortable
Nothing
8/10
Reviewed May 25, 2026Very nice breakfast.
Nothing. It was a very nice hotel
5/10
Reviewed May 5, 2026Nice big towels in the bathroom. Room was clean. Staff are friendly. They made an effort to put me in a double room after I was allocated a room with twin beds. The room I booked did indicate that it is a double room.
No fridge and water in the room. For a 4 star hotel they could have provided cold bottled water. No shower cap, luckily I brought my own. View was of the roof below.🙁
8/10
Reviewed May 4, 2026location
noise from street
8/10
Reviewed May 3, 2026Architecture
Bathroom very small and bedroom a bit tired in comparison with beautiful reception rooms
8/10
Reviewed May 1, 2026Location and convenience
Nothing really, the hotel is a bit worn as far as furniture etc is concerned
9/10
Reviewed Apr 30, 2026Location is great. Room and Hotel was very neat and clean. Breakfast was very good. Staff friendly and respectful. Restaurant on premises. Other restaurants in same street.
No DSTV. No Hot water in shower. Water was warm but not hot. Some of the dishes on restaurants menu was a bit pricey compared to Spur opposite the street, however the food that I ordered was very good and succulent.
1/10
Reviewed Apr 27, 2026Nothing - worst stay. This should not be a four hotel, 2 star at best
Everything basically. Breakfast is almost non existing. One room was not clean- bed was not made. Two bed room had one town.
8/10
Reviewed Apr 13, 2026Central in town .
Road to the hotel blocked for an event on both ends of the road. It was a rainy night and very difficult to navigate to get to the hotel. Unable to contact or get somebody to pick up the phone and instruct me on how to get into the property.
9/10
Reviewed Apr 6, 2026Perfect spot for the festival. Massive, clean, spacious suite (like a two bedroom apartment). Staff was incredibly friendly and helpful. They bent over backwards to accommodate us.
It took two days to unblock the shower. The dinner at the hotel restaurant was overpriced for what you get
10/10
Reviewed Apr 3, 2026Very good breakfast, and a lovely Dinner at the beautiful restaurant!
N/A
10/10
Reviewed Apr 1, 2026Brilliant Stay our home away from home while in Outshoorn
8/10
Reviewed Apr 1, 2026The location was perfect. The breakfast was very nice. The staff is friendly and helpful. We will be back.
The aircon in the room did not work.
8/10
Reviewed Mar 27, 2026The location was great and the area felt safe and comfortable. Parking space was also good. The arrangement for early morning breakfast for us as runners was a good gesture 👌.
More variety on the restaurant's evening menu.
10/10
Reviewed Mar 12, 2026Its proximity to the centre of Town.
Nothing.
2/10
Reviewed Mar 10, 2026Gutes Restaurant
Direkt an 4 spuriger Strasse - extrem laut, sehr kleines Bad
7/10
Reviewed Mar 7, 2026Liked the historical aspect of the hotel, plus a lovely pool. The bed was very comfortable, and off street parking was appreciated
Seems we had the room furthest from everywhere, internet was very slow. Very limited tea and milk supplies. There were no tissues in the room, and no hotel guide to services. Rooms facing the street are quite noisy
10/10
Reviewed Mar 6, 2026Staff was amazing and very accommodating
6/10
Reviewed Mar 3, 2026Friendly service , lovely courtyard , safe parking and very clean rooms.
Inadequate items - I booked a room for 4 people - only 1 toilet roll and 2 towels provided , so I had to request more. Breakfast buffet limited.
8/10
Reviewed Mar 2, 2026Overall a good experience and value for money. Food was good, staff were friendly and helpful, everything was clean. We enjoyed the historical character of the hotel. They even offered an early morning breakfast pack for everyone who was running the marathon on Saturday morning
Our room faced the main road and there were no net curtains in the windows to provide privacy - anyone could see in from the street opposite, especially with the lights on in the room; no burglar bars on the windows either so we couldn't leave them open at night.
5/10
Reviewed Feb 14, 2026Friendly staff,.good location
Could do with a good clean up , additional room lighting
8/10
Reviewed Feb 13, 2026Central Location and ambience
The bedroom allocated to us was not the best . The bed was a little old
10/10
Reviewed Jan 30, 2026Heerlijke kamer. Mooi, sfeervol, goed onderhouden hotel. Hele fijne service. Met name van de huishoudelijke service. Mooie ontbijtzaal en apart restaurant.
7/10
Reviewed Jan 28, 2026Nice swimming pool to cool off in.
Make sure not to have a room at the front of the hotel as it’s very noisy
9/10
Reviewed Jan 19, 2026Staff were very good.
9/10
Reviewed Jan 19, 2026Perfect location and very friendly staff. Beautiful hotel with old charm. Parking for hotel guests. I could walk everywhere I needed to be from the hotel. Can definitely recommend.
7/10
Reviewed Jan 19, 2026Good location
Property is dated
6/10
Reviewed Jan 19, 2026Good location
Maintenance needs attention Railings in bathroom loose as well as doorhandle
8/10
Reviewed Jan 18, 2026Staff were very friendly and helpful. Rooms were clean, airy and convenient. Breakfast was in.a lovely little Cafe by the roadside. The gardens were immaculate ND gorgeous
The shower was in bathtub and didn't drain very well so I was standing in ankle high water while showering
10/10
Reviewed Jan 15, 2026Everything. Service was great. Petro at reception. Great stay
Nothing
9/10
Reviewed Jan 10, 2026Loved this hotel and it was not first time there.Everything beautiful and smart
4/10
Reviewed Jan 7, 2026Good stop over location. Friendly staff.
Beds were very uncomfortable Found a massive cockroach in the room
9/10
Reviewed Jan 6, 2026O zonă aproape de așa zisul centru Un hotel bine administrat,camera mare și curată,personal amabil, piscină curată Totul a fost precum așteptările noastre!
Zona ca de altfel peste tot,oamenii sunt tare speriați dându-ți impresia ca se va întâmpla ceva! Magazinele se închid tare devreme!
9/10
Reviewed Jan 5, 2026I didn't book for breakfast.
Everything was great for a 1 night stay
3/10
Reviewed Jan 5, 2026We loved the staff and the history behind the hotel. Unfortunately, this is as far as the love goes.
Rooms need maintenance, the lift did not work, the TV does not have a variety of channels - none - (do not expect even a limited DSTV package) - travelling with kids you need a TV especially in the family room where we stayed, aircon did not cool, only one of the windows had a sheer curtain to cover, coffee and tea were not refilled for our stay. Carpets and upholstery are in serious need of a deep clean, or even better, a replacement. For the price you pay, definitely not the offering you'd expect.
8/10
Reviewed Jan 4, 2026Well located and value for money
Nothing
5/10
Reviewed Dec 29, 2025Looks cute from outside and close to restaurants. Has a big shower. If not for the issues we experienced, it would have been fine.
The adjoining door to the next room was left unlocked. We opened the door to check where the door led to and walked into someone else's room who was asleep. Staff was very nonchalant about it. When my partner went to advise that the door was unlocked, the receptionist gave the key to my partner to lock the door and bring the key back to him. The phone in the room either didn't work properly or no one answers it at reception. The aircon in the room dripped water continuously. It soaked the carpet which also smelled damp. We were already in bed so did not walk all the way to reception again to try to have the issue sorted.
9/10
Reviewed Dec 20, 2025Beautiful historical building. Accommodation was wonderful and staff very friendly and helpful. Pool was an added bonus 🤩
10/10
Reviewed Dec 18, 2025Ein Hotel mit viktorianischen Flair - nach all den B&B mal eine angenehme Abwechslung zu einem sehr fairen Preis. Es ist sauber und ruhig und das Restaurant im Haus hat auch ein gepflegtes Ambiente.
Das Bad ist neu gemacht aber etwas klein - die Dusche ist super. Ein Kühlschrank im Zimmer wäre schön.
10/10
Reviewed Dec 14, 2025I loved the atmosphere of home. I loved the welcoming and the service. Thank you Queens Hotel
5/10
Reviewed Dec 12, 2025It was okay for an overnight stay.
The toilet was very cramped. The breakfast was very simple. There was a fly over the food. The buffet containers seemed that they were not cleaned properly
9/10
Reviewed Dec 2, 2025We enjoyed very much our stay. Historic building, clean rooms, polite staff and an excellent restaurant for dinner.
8/10
Reviewed Nov 17, 2025The property was in a good location. It had a very good restuarant called The Colony.
The rooms were far too small. In the bathroom a very small hand basin. No complimentary vanity set. Air conditioner was not working.
8/10
Reviewed Nov 15, 2025Friendly staff
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly Staff
- •Nice Location
- •Historical Charm
- •Good Value for Money
Areas to consider
- •Cleanliness Issues
- •Uncomfortable Beds
- •Maintenance Problems
- •Poor Food Options
Cleanliness
7.41/10Many guests mentioned maintenance issues and cleanliness concerns in rooms.
Service
9.38/10Guests frequently praised friendly and helpful staff throughout their stay.
Location
8.92/10Location was appreciated by many for its convenience, though some felt a bit unsafe.
Room Quality
7.37/10Room quality was often criticized for being old, cramped, or needing maintenance.
Amenities
7.9/10Amenities offered some positives, such as a pool, but lacked in essential features like properly working air conditioning.
Value for Money
8.36/10Many felt the hotel was a good value considering its historical charm.
Food and Beverage
7.91/10Breakfast was mentioned as simple and lacking in options, though some enjoyed the restaurant.
Overall Experience
8.38/10Overall experience was mixed, with highlights in staff friendliness but issues with room quality.