Super appartement avec 5 piscines en résidence

Ce fut un séjour fantastique à tous points de vue Je tiens à remercier chaleureusement l'équipe pour leur accueil attentionné, leur enthousiasme et ce sourire constant dès notre arrivée (Bravo à vous tous !). La chambre était excellente très spacieuse, bien aérée, d'une propreté irréprochable et parfaitement équipée avec tout le nécessaire. La piscine était tout simplement magnifique et idéale pour se détendre. Quant au quartier, il est très propre, calme et offre une vue magnifique et apaisante. Un séjour réussi et mémorable dans les moindres détails. Merci infiniment pour ce niveau de service élevé, nous reviendrons sans hésiter.

Tout était parfait ! La seule petite remarque concerne la route extérieure menant au complexe : un réaménagement ou un bitumage de cette voie serait un vrai plus. Sinon, le reste du séjour était tout simplement irréprochable

The residence and the apartment have both potential but......

-At our arrival we were asked to pay more than the price booked on booking (~15€ more) for the apartment and extra 50 dinar (15€) for a simple registration in the residence. -Out of 5 pools, only 1 was open. All the amenities were closed. This was never mentioned before or after the booking. Very disappointing especially the closure of the main pool with slides and water park for kids (mine were very disappointed). In the apartment we found: - dishwasher leaking under the sink at every usage; - bed sheet with a big burn hole; - old soap and a used sponge in the bathroom, as well as two used toothbrushes still exposed on the sink; - no Wi-Fi connection and therefore no possible usage of the 2 television available (an issue since there is nothing to do anywhere nearby); - upon our arrival the laundry machine was still running with the bed sheets and some carpets intended for us. We had to hang the laundry ourselves and of course the bed sheets could not dry completely in time for the night. Result, my kid slept in partially wet sheets; - the location is way outside Monastir in an area that resembles a war zone (see pics) with no paved streets, dirt everywhere; We were in contact with the owner only via Whatsapp, but with the excuse of living in Norway she only acknowledged the problems without providing proper solutions or help (The only attempt was with Internet, where she send one day later a person that just troubleshooted as I did, without having any solutions!!! Most likely the issue was the absence of an internet contract); - Not all the listed amenities are real for example there is no free toiletries, not even toilet paper (serious issue since the next store is more than 10 km away and there were 2 days of holidays with everything closed) and the mosquito nets are inexistent (therefore once you open the window a storm of flies and mosquitoes will get in the apartment); - the kitchen was a mess since the drawers were a chaos with bread crumbs and dirty towels.

Je remercie d’abord la Madame qui nous as fait la visite des lieux. Elle est vraiment gentil et adorable. Le parc en bas de la résidence est très jolie. L’appartement est propre et très bien situé. Au calme. Très sécurisé. Agent de sécurité à l’entrée et caméra. Parking sous terrain sécurisé avec un autre agent de sécurité à la porte et caméra. La résidence est très jolie très moderne.

Very clean

Not many shops walking distance or cafes

Nous avons passé un bon séjour en famille, l’appartement est bien équipé et propre. Piscine spacieuse et plage à proximité. Le personnel est sympathique , nous reviendrons pour un autre séjour.

Rien

L'accueil tous était impeccable

La résidence était propre ,piscine pour les grands et les petits ainsi que le toboggan aquatique, aire de jeux pour les enfants. L'appartement était parfait ,bien équipé.

Rien.

Propre sécurité complet

Néant

The location is ideal, it's quiet and away from busy noisy areas,The local restaurant was amazing.I love being in the pool ,it's safe and there's someone there to help always. The host was very kind to offer assistance to pick up from Enfidha-Hammamet Airport, its was very much appreciated.

The front door can't be fully opened, it was tricky trying g to get baggage in and out of the apartmente Unfortunately the fridge although new it opened the wrong way to the fitted kitchen cabinets door over the fridge opens the opposite way so watch out your fingers might get bitten.

Great location,Wonderful place, clean, quiet and comfortable for solo travellers,or small family.

Great Service