LalaHouse Spring Apartment - Saigon Center

Love the location! Very close to everything and so convenient.

Bon compromis d'emplacement, zone très animée du centre-ville, calme dans la ruelle de l'appartement., tout à proximité ( zone touristique). L'appartement est propre , .Attention : le paiement se fait surplace avec hôtel malgré le cb enregistré sur booking

Le principe de paiement est un peu inhabituel.

Good location for walking everywhere, including the main markets. Spacious room very clean.

A very real lack of instructions on how to actually get to the hotel once the taxi drops you off on the street You have to go down a very spooky alleyway , gain access through a coded roller gate through a restaurant, which is closed at night until you find the elevator. No hot water in the showers.. no bottled water provided

Es könnte eine wirklich wunderbare kleine privat geführte Pension sein. Direkt im Schatten großer Bürohochhäuser erlebt man in einer ruhigen Seitengasse ein Stück "altes" Saigon in zentraler Lage. ABER ... siehe "Was hat Ihnen nicht gefallen"

Die angeblich 24 Stunden besetzte Rezeption ist tatsächlich gar nicht vorhanden. Eine sehr hilfsbereite Dame, die ein Restaurant im Erdgeschoss führt, stellte dankenswerterweise ein Telefonat mit einem Herren (Besitzer?) her und öffnete die Tür zum Zimmer. Entgegen der Bitte war das Zimmer nicht oben, sondern direkt hinter dem Restaurant. Um 22:15Uhr - fest schlafend - öffnete ein mir wildfremder Mann meine Zimmertür und kam in meinen Raum. Er wäre "ein Hotel-Angestellter" und müsse jetzt kassieren - was dann auch, einmal aufgeweckt, tatsächlich in Bar erledigt wurde. Dieses Vorgehen und der Einbruch in die Privatsphäre ist absolut unfassbar und inakzeptabel! Außerdem sollte sich der Inhaber überlegen, wie er seinen Laden organisiert und seine Kundschaft ordentlich über An- und Abreise informiert. Denn seine diesbezügliche Infodatei ließ sich nicht öffnen. Auf meine schriftliche Bitte, mir mitzuteilen, wie die Ankunft denn jetzt erfolgt, erhielt ich stattdessen die Antwort "have a nice day".

Didn’t stay. They wouldn’t honor my booking.

Nothing

Accessible to all major tourist spot

nc

Property was quiet due to being tucked away down and alley and at the back of a shop. Staff were helpful on check in and it was super easy having PIN codes for all the doors so we didn’t need keys.

De locatie in het centrum.

Douche was koud en het appartement moeilijk te vinden. Personeel was wel via whatsapp bereikbaar maar verder niemand gezien die ons heeft geholpen. Bedden waren kneiter hard.

The location is great the apartment itself is super clean…fully recommended

Location, absolutely. Room was clean and new well designed

The fact that the first floor is under renovation?!?! That the work noise waked me up and I needed to cross through cloud of dust on my way out.

Хорошое расположение.

1) Кондиционер в комнате хоть и стоял на режими холод и 14 градусах, всё равно дул теплым воздухом. 2) TV не работал 3) с 8 утра в Субботу работники начала греметь, сверлить стены и стучать молотком 4) работники начали красить дерево лаком прямо в помещении, закрыли все двери и у нас в комнате ужасно воняло лаком. Мы сбежали из апартаментов, потому что нам стало плохо от этого запаха. Это худшее из мест где я останавливался. О ремонтных работах и о том что буду красить прямо рядом с вами и оставят сушиться это все прямо внутри, надо предупреждать заранее.

We had to check out earlier than planned because the conditions were simply unacceptable. None of the issues we experienced were mentioned in the listing — especially not the loud construction starting at 7:30 AM right next to the rooms. The shower was clogged, the bed was just a mattress on a wooden frame (no slatted base, very uncomfortable), and the bathroom was so small that you couldn’t even sit properly on the toilet. On top of that, the walls were extremely thin — we could hear every step from upstairs and even the elevator running. I would not recommend staying here until these issues — especially the construction and poor room quality — are resolved.

スタッフが優しく色々教えてくれた。 ロケーションが良い。

細い路地を入った所にあり、更にホテルの入り口に照明がなく暗いため、夜は少し怖い印象。 シャワーの水圧が弱すぎる。 昼間は熱いシャワーが出るが、夜はぬるま湯しか出ない。

Nothing

The rooms and hotel is not like photo at all. Completely fake. Hotel changed the code on the door without telling me. There are other reviews of them doing this too.

À peu près tout. C'est très bien situé. Un bon Phò juste en bas, des commerces, du quartier festif, du métro, des lignes de bus. C'est dans une ruelle très calme, un véritable oasis dans le tumulte de la ville.Et c'est sécurisé. C'est très bien pour une personne seule, du moins la chambre que j'avais.

La lumière du couloir qui donnait dans ma chambre. C'est tout.

Great location near Saigon Centre, off the main road. Nice room with fridge and balcony, if front room requested. Firm bed. Laundry service. Mgmt responds to concerns. Good A/C, when working, and surprisingly solid WiFi!

A little strange in that it is not a real hotel. It's in an alley. No lobby to speak of. No counter to great guests, just an empty bottom floor. If you're willing to accept this oddity, it's a great value with responsive management. They'll even do your laundry! Unfortunately, I had a leaky air conditioner that needed to be repaired. The door can be a pain with codes that don't always work. Other than that, very nice stay, especially when on a tight budget.

It's near to all the city attractions.

Location is great and stuff is very helpful

My room didn't have windows, wifi didn't work properly

My room didn’t have outside window, for a “Deluxe Studio” I would have expected that. Problems with paying, instructions for check in were not provided in advanced until I reached out the same day, etc..

Lovely modern place with amazing staff who were so helpful. They even gave us a packed breakfast when we were leaving early for a flight and would miss the breakfast. Very helpful guiding us where to go and gave us a map with explanations of places. Would definitely recommend.

Nothing

Good location, hide in the city center. It’s clean.

I was really looking forward to staying here, but this has not been a positive experience for me. I, as well as your other guests, value safety and expect a safe space where we can rest. The staff handled the situation very carelessly and gave us the wrong room code multiple times, which even led us to enter someone else's room. So at that point, we had the passwords to two other rooms. That’s not good. You wouldn't know if we had nefarious intentions, we could walk into their room whenever we want and steal something. Of cource we would never do that, but you have no way to know that. I sinceriously hope this does not happen again in the future.

There is a very nice decoration in the room, big fridge, good shower. It's located in the super central location 👍

First I was guided in the wrong room but after I texted the host about the mistake, they provided me with the right room. 👌

Very nice staff. Laundry service included every thursday.

Excellent organization, the communication with the manager was reliable pon, any time any day. Great comfort and great location

The location is excellent. We met the check-in, the following morning after a late arrival and she was lovely. Bike parking across the lane and close to food. All in all I would be very happy to stay again.

The only surprise was a hard mattress. This is standard for Asia. Not a criticism just need to be aware.

Perfect location, friendly staff, working ac!

There was no window- as described

The apartment was in such a good location and very comfy! The shower was great and the bed also! Fab aircon and also a fan which was nice with the heat! The balcony is very cute unfortunately i visited in the summer so couldn’t stay outside for long. The staff were also lovely, Highly recommend

Recommended accommodation in district 1, quiet and spacious. Water not very hot in the morning.

Easy on-line communication, as we didn’t even meet the owners during our short 1N stay

It’s a bit confusing to find the first time, as you have to pass a very narrow and dark alley

Staff were friendly and helpful - they allowed us to drop our luggage off earlier before check in which we so appreciated! Room was clean and comfortable - even better than it looked in the photos, location walking distance to shops, markets, the war museum, and to tour operators too. No noise from outside or neighbours which was nice too. Do note there are no drinks stocked in the room fridges, we got used to having them available at every other stay and so missed them here because we kept forgetting to buy when we were out.

Location

Everything else

Good location, close to everywhere. Room was really cosy, feel like home, had everything we needed including fridge and hair dryer. Can store luggage after check out.

It’s at a very tricky location, not on main street and grab won’t send you there. It would be good if host can make a little instruction on how to find the building. Just fyi to people who want to stay, locate The Bistro restaurant on Pastuer, when facing the restaurant, turn into the very tiny small lane on the right hand, and keep going then you’ll see it. No bottle water in the room but you can find convenient stores nearby.

Exactly as described, the flat is very clean and located perfectly in district 1 right next to the opera house. The AC is working flawlessly and the self check in was very easy to do.

Everything

Toilet seat was falling off and toilet brush could be provided, but we didn’t find this as a huge problem.

In short, it is a good place to stay while in Saigon. The location of the property is really good for visiting sights and doing "touristy" stuff. It is also located on a cozy little alley so you won't hear the traffic at all as the buildings around it block all the noise. The room was also very clean and bathroom had nice fixtures and hot water at good pressure. Customer service is also very good. The couple times when I had problems (mainly with the lock), I used Whatsapp to contact the owner directly and got help every time super quickly. I also liked that there is a balcony and a large fridge/freezer combo.

The front door lock is too easy to use incorrectly and I (and couple other visitors) were quite frustrated with it. Secondly, there was no bottled water in the room (Saigon tap water is not safe to drink). It is easy to use Grab to have water delivered to you in bulk but there really should be some for the first day/night at the minimum, especially when it costs basically nothing. I also think that the mattress is way too cheap and stiff and should be upgraded.

This was our second stay here. Superb location, comfortable and impeccably clean room. Host is quick to respond to messages as well. Hot water sometimes not as hot as hot as we'd like but we were stil able to take a shower.

Excellent location. Easy to get to the main attractions. Lots of restaurants nearby. Good number of spas nearby.

What could be better - a little bit of discomfort with respect to communication with the owner of the place as there was really no one on site. Lack of fresh towels -- I guess this is just to make the place better given its outstanding location. The digital locks were to put it politely, a little temperamental. No fresh water etc.. These are little quibbles but some more effort into thinking from the perspective of a guest will make this place outstanding.

The room was really tiny and no reception, it is a auto-checking! Beside this really good situated

Very tiny place

This is a great spot. The location is excellent being down a quiet alley but right in the heart of the city. The room is clean and has everything we needed. The hosts were very helpful.

The room was very clean and staff was very helpful. Location was amazing.So much is walking distance. I felt very safe, as there is a keypad entrance code in the lobby and at your hotel room door . Great place for the price

Fun location tucked behind the Rex Hotel in a hem, Rusty Compass cafe in same alley, a favorite. This is tourist zone and a historic center.

There is no desk, you communicate via email or phone or what’s app. Front door coded entrance is very glitchy and should be replaced. Write down or take pic of the elaborate info they will send you. Balcony door has a lock handle unique to VN. You will think you can’t lock it but you can with their explanation. The good news is the staff whom you will never meet in person are responsive and competent via your phone apps.

Comfortable bed, great location and helpful staff.

Air con wasnt very good, you get a fan which does a good job to keep you cool while sleeping.

The rooms at LALAhouse Spring Apartment were clean, spacious, and well-designed. We appreciated the ample space for packing and unpacking, which made our stay more comfortable. The location of LALAhouse Spring Apartment was ideal, right in the heart of Saigon Center. It offered easy access to local attractions, dining, and shopping, making it a great choice for those looking to explore the city.

One thing to note was that the lobby area was undergoing renovations during our stay, which made the entrance feel less inviting than expected. However, once we got past the first floor, the experience improved significantly. Despite not having windows, the room was cozy and had a pleasant atmosphere.

Fantastic location. Good communication. Comfy and clean. Quiet. Good shower. Great spot!

Can't really fault anything

Calm accomodation in hidden street. Towels were available and other (shower gel, shampoo).

Very low signal od WiFi - we tried to connect other WiFi , but it was low too. WiFi it’s important to me, because you need plan your trips, so we cannot . It was so disappointing.

Location was good

Cold shower and bed was hard and construction in lobby

Right next to one of the best Pho restaurants I ever been to in Vietnam. Price for Value is a 10/10

Unfortunately some constructions just started the day we arrived and the cafe was closed. No window in the room

Stayed for two nights. I was offered a small discount to switch to a room on the 1st floor, which had no windows. The room felt more worn compared to the first one I stayed in and lacked power outlets in essential spots. It was not cleaned daily, which was a drawback but manageable for a short stay. That said, the property still provided the basics: a comfortable bed, efficient air conditioning, and a peaceful atmosphere for rest. Centrally located in District 1 yet tucked away in a quiet alley, it’s a convenient spot for exploring the area. While unstaffed on-site, the host was always available via WhatsApp—very flexible and accommodating, even allowing luggage storage until the airport pick-up.

Stayed for one night. The room provided all the essentials: a comfortable bed, a reasonably clean space, efficient air conditioning, and a peaceful atmosphere for a good night's rest. Centrally located in District 1 yet tucked away in a quiet alley, the room was on the second floor at the back of the building. Although the windows were positioned high on the wall, the room remained bright enough and offered added privacy. While the property is unstaffed on-site, the host was always available via WhatsApp—very flexible and accommodating, even allowing us to store our luggage inside until check-in at 14:00

Staff, particularly Hanh, super! Situated near Saigon Center and many pubs and cafes in Dist. 1. But don't expect your taxi driver to find it. Located off the beaten path in an alleyway. Once you get inside thought, the rooms are nice and the price terrific. Bed was perfect! And if you like to get away from the city noises when in the city, this is the best you could get.

Unfortunately, my room had very high small windows that looked out to an ugly old apt building. Although there was some kind of blinds, it couldn't be adjusted and always gave me the feeling of someone easily looking in from across the way. Also, the TV wasn't working, but I'm sure if I told the manager they would have reacted swiftly.

Location.

Prison cell. No windows. No bedside lights. Old bedlinen smelled musty, not a clean smell. No rubbish bin. Tiny bathroom, cold water sometimes particularly in morning. Wi fi no signal. A taxi from the airport, ordered by the property cost us 550 vnd, about 20 euro, paid in cash to the property. We organised a really good return taxi, cost 120 vnd, about 6 euro. Perhaps it might be better to organise your own taxi? Two bed deluxe studio? Terrible!

Very good location and flexible hours for check in. Very good communication

The facilities are top-notch, and the staff is very accommodating

The location was great. The little cafe downstairs was convenient to work in and get a morning coffee/drink and you get 10% off for staying on site. Air con good and large tv!

We didn’t have a good overall experience tbh. We were checked into the wrong room, and all communication is done via WhatsApp. So we were back and forward with the manager, we then got moved to a different room which also wasn’t the same as the one we booked and it also wasn’t clean yet, we walked into a dirty room. She said the one we booked had guests in so it’s not possible to have that one but this one is the same.. I explained that she needs to ensure there are pictures of both rooms that are classed as deluxe doubles on booking.com to avoid disappointment. We had to pay in cash but they didn’t have change and we had to wait until the next day for change. The bed isn’t comfortable for me and I woke up with a sore back and had restless sleeps. The windows of the rooms look onto the corridor which has automatic lights with movement so we were bothered by the light from neighbours coming in and out. I ended up asking for a discount as we hadn’t received our change back yet and she agreed on 100k which equates to around £3 but she wanted to cancel the full booking on booking.com and then book directly with her and we just thought it was more hassle than it was worth so we ended up just saying to leave it. Once I got the change back it was 99k short but I was over it by that point.

The rooms are spotless and well-organized, making for a very pleasant stay.

Impeccable cleanliness

Lala is a hidden oasis in the city

Lalahouse - A modern sanctuary

The calm atmosphere and great service made my stay so enjoyable.

The overall ambiance is very welcoming. I highly rcm this place.

The peaceful atmosphere and excellent service provided a much-needed break from my hectic routine.

Modern amenities and friendly staffs made my stay very comfortable

Wonderful experience

Location, Peaceful

Personal preference to have drinking water provided in room

LalaHouse is a serene haven amidst the chaos of the city

Peaceful surroundings, comfortable accommodations made my stay very relaxing.

We really liked our stay, the room looks great and it's really nice to have the laundry service. It's also a very good location, quite central and without much noise. Maybe the only thing is that there were some ants under the bed and in the bathroom, but it didn't really bother us.

Location

he location is convenient, and the facilities are top-notch. I had a relaxing and enjoyable stay.

The serene environment and excellent amenities made my stay incredibly pleasant.

From the moment I arrived, the staff made sure I felt comfortable. The rooms are well-maintained and cozy.

Opulent rooms, top-notch service, and elegant ambiance. It's a treat for anyone seeking a luxurious stay.

Location is very good, it is in the center, easy to walk around. The room it’s clean

The toilet of the room was very small, it’s not possible to sit on the wc properly because knees don’t fit, so you have to sit on the side. If you have a tour of few days and you want to leave your luggages there, that’s impossible, there isn’t any room to leave and lock your luggage (just a corner for few hours) and in Ho Chi Minh you won’t find a place to storage your luggage, so in case you are planning to do that I recommend an hotel which for sure will provide this service

Room it’s clean and location is very convenient, it’s in the center and is easy to walk around

The bathroom was quite small, I had to sit on the side of the wc because knees didn’t fit otherwise. If you need to storage your luggages because maybe you go for few days on a tour and then you go back, that’s not possible, there isn’t any room where to lock your belongings and in Ho Chi Minh City is not possible to find a place where to storage your stuff. In that case i suggest to book a hotel that is able to provide this service. You can leave your luggages in a corner for few hours.

The staff is very helpful, ensuring a comfortable stay.

LalaHouse serves the most delicious local and international cuisine. It's a must-visit for all food enthusiasts

Location was fantastic. Not far to walk to the sights