Master Builder's House Hotel

Good value good food and comfortable room

The rain!!

Amazing location and staff were very nice

It was very over priced for what it is. You are paying for a location not the hotel. I paid £268 was a very small room with mould on the bathroom ceiling. Blind didn’t work, lamps didn’t work toilet seat was broken. I have wanted to stay here for a few years and feel extremely let down by it.

Beautiful and comfortable and had everything you needed. The location was beautiful!

Einzigartige, malerische Lage im New Forest. Allein die Anfahrt ist märchenhaft. Ein historisch sehr interessanter Ort.

Die Ausstattung der Zimmer ist zwar stylistisch und dem Ort entsprechend, jedoch ist die Ausstattung renovierungsbedürftig und in die Jahre gekommen. Das Bad war absolut nicht mehr zeitgemäß und der Pflegezustand ließ deutlich zu wünschen übrig. Das Personal, insbesondere im Restaurant erschien zwar bemüht aber deutlich überfordert und es kam uns vor als ob dort Schüler ihren Ferienjob machen würden.

Friendly staff, lovely location

Beautiful location and surroundings, like going back in time! Very dog friendly and easy to come and go as you liked. Food was also very tasty throughout. Complimentary cookies were a nice touch.

For the price I would have expected service to be of a high level. Unfortunately on a Sunday morning we experienced very poor service and a lack of care. The team appeared poorly trained with little motivation for what they were doing. We had to ask for menus and mugs for tea, the table was dirty, no salt and pepper or butter on the tables. At one point there were 6 tables and 6 staff members but every table had dirty plates on it as no staff wanted to collect them. Often the team were stood at the reception chatting or on phones rather than setting up new tables or clearing finished plates. A duty manager giving clear tasks was missing and this meant double the work could have been done by half the people if they wanted to do the tougher bits of the waiting job. A shame for a seemingly high end location to have so many staff all poorly trained. Everyone at breakfast was unhappy with the service, so much so that one complained and they were offered pastries from a basket but everyone else was ignored.

The location was amazing. The outside restaurant had wonderful views of the river with a good choice menu.

The room was fine but nothing special considering the price.

The staff were all excellent, the food we had there was the same.

The room was definitely tired, we had a dog with us so may not have been given one of the better rooms.

Breakfast a good selection in a lovely dining room. Room 6 Bed was comfortable and linen was excellent as were the pillows. Location was excellent, gardens well cared for.

Breakfast at 9.30am felt rushed and some bowls of fruit and yogurt were empty, the staff were clearing up. Room 6 decor a little tired, bathroom floor around the radiator was very dusty, the tops of the Bramley products needed wiping.

Staff were really good, nothing too much trouble. Food was first class.

Bed was too soft - room 13.

The location.

The food in Henry’s Pub.

Location is great

Lovely and tranquil spot in a beautiful place

Location

Small bathrooms ,pillows need replacing, other small bits of attention to detail tv cables hanging down wall

Good location. Nice room. Very good breakfast

Evening meal in attached pub not good enough quality for price.

Beautiful

Room a little dark. Cold bath . Had put switch on as explained by very friendly staff , got a hot towel rail but no hot water .

Breakfast was very good and the location excellent

The bed was not comfortable and the room was way too warm. There are also not enough plug sockets. I thought we would be staying in the main house but it was an annex near the car park

The room was as expected, the breakfast was excellent and so was our evening meal in the pub.

Location is the best in southern England.

Restaurant was very good with friendly, attentive staff.

Very welcoming and cosy

The bedroom was comfortable and clean but the bathroom dated

A lovely hotel in peaceful location.The situation and decor were excellent. Little touches e.g. Roberts radio added to our stay. The outside area was very good. Breakfast served in a separate dining area was excellent. Later than average checkout time made our stay more relaxing.

Nothing.

Just a magical location and the staff are so wonderful. The food is equally fabulous and they all make our dogs feel so welcome too. Can’t wait to go back

Excellent

All to good standards

Lovely location in an historic building. Lots of character and scenery to explore.

Limited head room in the upper floors. Some of the areas are a little tired and could do with a refresh.

Pub lunch - beautiful weather and view. Food and service poor. Young waiters were sweet but kitchen and management couldn’t keep up with the demand on a sunny day. One order forgot about clearly stated allergies, food came at different times, run out of tartar for mediocre fish and chips, very tasteless risotto. No apologies for messing up. Won’t be retuning!

A wonderful couple of days, fortunately the weather was perfect which makes the whole experience so magical. Very good service with lovely food all adds up to a great time. Would certainly recommend.

It's a delightful location, staying in the hotel itself is a little quirky but you would expect that in view of the age of the building. Unless you are into mounteering I would avoid the second floor. The pub has a delightful ambience, charming staff a great menu and delicious food.

We contacted The Master Builder 5 weeks ago to see if they could accommodate us for a small wedding reception in a private area for our son and his fiancée for a party of 21. From the original enquiry, the landlady Lorraine has been nothing but extremely helpful, and no request has been too much. We had an absolutely fantastic afternoon/evening on Saturday celebrating our son's wedding. Everything was perfect, the beautifully decorated conservatory (which Lorraine organised, co-ordinating the decor with the brides chosen colours), the welcome drinks on arrival as pre-ordered, the delicious food (a bespoke menu), the fizz for the toast and the wonderful friendly and helpful staff. Nothing was too much trouble for Lorraine and her team and I cannot thank her and them enough for making the day so special. Everyone had a fantastic time, especially the Bride and Groom. I would highly recommend the Master Builder if you were looking for a private space for a small and intimate gathering.

My wife and I stayed for 2 nights at the Master Builders hotel. From our arrived to our departure we couldn't find fault with anything. All staff were helpful, courteous and professional. We stayed in a standard room, which was clean and a good size. The shower was good. We ate in Henry's both nights - good varied menu, good portions and very well presented. Breakfast the same. Henry's has a lovely country pub feel, open fire, subtle music and a good selection of beers and wines. The hotel is in an ideal location for Beaulieu Motor museum and to explore surrounding villages and towns. Overall, we had a great stay, thanks.

We have just come back after a 2 night stay and thoroughly enjoyed it. Our room was comfortable and breakfast exceptional! It’s a shame that the room was a bit small to have 2 chairs, which meant that one of us had to sit on the bed to watch tv which is not very comfortable when you are elderly like us! Otherwise a good experience .Margaret & Barry Glynn.

We had a lovely relaxing two night break in early March, having stayed on several previous occasions. Our room was very comfortable and quiet. We ate in Henry’s on both evenings and the food was superb, as was the very efficient and friendly service provided by Amy. The breakfast is lovely and a wide choice is provided. We would certainly recommend as the hotel is in a great position overlooking the Beaulieu River estuary and the staff are so friendly. We will definitely return.

Tucked away at the southern end of the New Forest sits this moderate size yet impressive hotel bursting with history. Part of the former historic Buckler’s Hard Shipyard sits The Master Builder’s House, now converted into a quintessentially British hotel, portraying its naval history with open fires, comfy sofas and overlooking the scenic Beaulieu River. Rooms, which are named after ships built on site in years gone by, are comfortable and are within the annexed Henry Adams building. The rooms, like the hotel, are dog friendly. With sumptuous bedding and en-suite facilities these adequately appointed rooms are near to the car park, main hotel and integral Henry’s pub. The location is outstanding. Picturesque surroundings overlooking the boat yard and the river traffic travelling out to The Solent. Breakfast is freshly cooked and good standard. Staff are friendly and accommodating. The main lounge with large sofas and open fireplace is the focal point and a great place to have tea or a glass of wine whilst reading a book and looking out at the waterfront. However, be warned. This is a very popular wedding venue, and this takes precedence over everything as most of the hotel is off limits. As a resident guest you lose access to all the main amenities and are only able to access your room and the pub which is also open to the public and local ramblers. Whilst I was made aware of the wedding a week before our visit, I was not advised at the time of booking. This meant that despite paying the full nightly rate the main areas of the hotel were closed to me as a registered guest for half my stay - the very areas that had attracted me to the hotel. Having two types of customers at the same time and limiting access to one group but still charging the full rate is both disingenuous and simply unacceptable. Food in the adjacent Henry’s bar was hit and miss. The evening meal was very good; the Sunday lunch less so. There is a wonderful walk along the Solent Way to nearby Beaulieu (2.25 miles - about 40 minutes) through the edge of the forest and in the midst of all the local wildlife. All in all a pleasant two day stay in a beautiful area. As a hotel it is very good, full of history, friendly staff but if a wedding is in progress be prepared to take second place, not be able to access the full range of amenities but pay the premium rate.

This is our second visit to this hotel and we enjoyed every minute. It helped that we managed to pick a couple of days that were actually sunny. The location is lovely with an interesting historical background. The hotel itself is at the end of the historic houses. It also has it's own parking area which is separate from the nearby museum. There is an interesting walk to Beaulieu which at 2.5 miles takes between 45min to 1 hour. The staff were all very welcoming and helpful, and our room (at the top of the small house) was clean and delightful, but those stairs were steep. It is very likely we will be back.

Having stayed previously at the masters builders just for one night, an email offer prompted me to book a stay for my birthday. The communication, staff and the special treat on arrival of having been allocated the Bridal Suite was such a surprise. The staff are so friendly, efficient and welcoming, and the hotel, location and food just gorgeous. A lovely weekend in one of our favourite places to visit. We will be back. Thank you to all the team.x

Everything was excellent.

Everything

Lovely location, friendly staff , nice food , great breakfast!

Staff were very helpful and polite especially alex when we arrived .

We only booked one night instead of two

We stayed a couple of nights to celebrate our 50th Wedding Anniversary, where we spent our honeymoon! The welcome was touching. We had breakfast and evening meal in Harry’s Bar and the food was great. When they say “Dogs are welcome” it is an understatement! Dusty was given a comfy bed and welcome hamper with treats and poo bags (for which there was a bin in the car park.) All the staff were very friendly and helpful, I should make mention of the waiting staff who generously stepped carefully over or around Dusty and the two lovely greyhound guests who sprawled happily on the rug in Harry’s Bar. The weather was grim but didn’t mar the gorgeous scenery. Thank you Master Builders!

lovely 2 day break in the new forest . Hotel at bucklers hard on a historical setting by river . All staff friendly and helpful. Hotel has wonderful decor in keeping with surroundings . Great breakfast , and evening meals in Henry,s pub with good service , need to book a table though .

An amazing experience and delightful stay. This was a returning visit and we cannot recommend this hotel more. The staff are friendly and helpful. The food in Henry’s is always delicious and the hotel has the most relaxing atmosphere. We will back again. Thank you for a fantastic birthday weekend.

Fabulous, quiet location on the estuary. Superb atmosphere, with friendly helpful staff. Comfortable rooms. Great value too. Super service in Henry’s restaurant. Generous tasty breakfast. We will be back !!

Another fabulous stay at The Master Builder's Hotel. Room was beautiful, lovely views over the water, very clean, quiet and tranquil. Lovely touches with radio and super comfy beds. Food was superb as was service and atmosphere in the restaurant was lovely and cosy. We will definitely be back.

Been before. Good location, staff and food excellent. Rooms in need of some work and a few too many dogs for us (and we do like dogs), particularly in bedroom areas where there is a mix of dog owners and non-dog owners (overnight barking!). Overall a good hotel to visit and you will be well looked after.

Another winter stay at TMB was just as relaxing and enjoyable as our previous visits. We have been staying at TMB for a number of years and the ambiance has remained as high as our first visit, credit to all the staff for maintaining such quality.

Fantastic place to stay for a relaxing break. The room we had was very comfy and cosy, the bathroom was a little tired, but perfectly clean. Food was 10 out of 10 as were the staff, especially Beverly and Byron (hope I got the names correct). We will definitely be returning. Great value as we got the 2 for 1 offer.

Beautiful

From the moment of arrival all staff very friendly to us and our dog . He even had a welcome pack on arrival plus a daily sausage at breakfast Lovely rural break and despite the recent wet weather ( nationwide) lots to see and do . We ate in Henry’s ( cosy gastro pub atmosphere) where food drinks and service were quietly efficient despite having to juggle a large party simultaneously. Breakfast was also good . Definitely recommend and hope to return . Thank you very much .

The room was absolutely gorgeous, with a huge comfy bed and lovely view. The food was delicious and the service excellent.

My husband and I had a lovely two night stay at The Master Builders Hotel. All of the staff were very friendly and helpful. Especially the two ladies on reception and the restaurant & bar staff. The food was delicious too. The atmosphere in the hotel was cosy and very welcoming. The surrounding grounds has lots of interesting history for you to explore. I would highly recommend a stay here. You won’t be disappointed.

An excellent stay. The staff were brilliant making sure that the stay was smooth and welcoming. Location is excellent and the grounds steeped in history. Good food, lovely room and all in all a perfect stay

We had a lovely weekend at the Master Builder Hotel. The Location, Food and staff were great. The staff were very friendly and helpful. Just one small complaint. The sound proofing in our room was not good. You could hear every movement from the room above. eg. a chair being moved, a cup put down, a voice. Sounds a bit trivial but a bit anoying early in the morning !! Would stay again but in another room .

This was a much postponed short break. The beautiful location and fascinating history were expected, but we were bowled over by the friendliness of the staff, great service and superb food. We shall certainly return in warmer weather for an extended stay.

We stayed for two nights and we had stayed previously a long time ago. The Hotel has lots of history, which we like. Our room was at the top of the house and it had another adjacent room which we used as a reading room. The most outstanding thing about this place is the exceptionally good service and food. All staff are friendly, helpful and very accommodating. The Hotel occupies an older building, grade 2 listed. There is a new block which we have not stayed in. The views from the windows are of the Beaulieu River. It is a very special historic place in the New Forest.

Atmosphere Roaring fire and candles lit throughout.....just lovely and welcoming. Beautiful rooms in the Main House Wonderful breakfasts The most friendly/attentive Team 10/10 Thankyou!

The Adams block, where my son stayed with our dog....a little tired

Had always wanted to visit Bucklers Hard and took the opportunity of a birthday to do so. The hotel is exceptional. We were in the Victorious room (19) on the first floor with a great view over the River Beaulieu and a large bathroom with a shower big enough for two. The staff were very friendly and efficient and I did not feel the stay was overpriced as some commentators have mentioned. We ate in Henry's Pub on both nights and on the second night I had the best ribeye I have ever tasted. The weather was awful but we will definitely return in the summer and enjoy some local walks.

A beautiful, peaceful hotel in a beautiful location. The staff are very friendly, helpful and welcoming. We celebrated our 25th wedding anniversary here and they made it very special with a lovely note in the room and prosecco at dinner. Breakfast and dinner were delicious and Henry’s pub is rustic and inviting with open fires. The room was clean, bright and modern with a super comfy bed and great shower. We will definitely come again. Thank you for a lovely stay.

Lovely location, really nice vibe to the place - great lounge with open fires. Bar was really good and the food was excellent - as were the staff. Very enjoyable 3 night break for my wife’s 60th birthday. Well done guys !

Just returned from a 2 night stay at this wonderful hotel. Honestly couldn’t fault a thing. The bedroom was stunning, food was amazing and the staff are awesome. Nothing was too much trouble and they really made our stay. We loved the lounge area, relaxing in front of an open fire.

The whole experience was a delight. Superb facilities,lovely historic touches and fabulous food. Very comfy double bed and super power shower.

Minor point,accessing the wall sockets and not really being advised in the process of the dog charge.

Delightful 3 night stay,with dog at this characterful hotel. Brilliant staff and thoroughly cosy nights enjoyed at Henrys Pub. Exploring the New Forest again was wonderful as was the beach walk at Calshot.

We really enjoyed our 2 nights at The Master Builder's House. Our room was in the Henry Adams wing - modern, well-appointed, warm and comfortable. Nice tea and biscuits were very welcome. We ate in the restaurant on both nights and found the food to be high quality, beautifully presented and well served. All the staff were friendly and professional.

Loved the location and the incredible history of The Master Builders House and surrounding area. Great to be able to walk along the river to Beaulieu where again we discovered much about the importance of the area during the 2nd world war. The whole area felt like stepping back in time but at the same time the accommodation was very cosy and comfortable. All the staff were very friendly and made us feel really relaxed. Would definitely recommend.

Location perfect, walks on the door step , great museum next door ,atmosphere great, clean and warm rooms , value for money. The pub is amazing ,lovely Christmas decorations , open fires in most of the rooms, making it cozy , stuff very good ,the food delicious,we had a lovely stay ,enjoyed every single second ...we will come back

A group of 14 of us stayed for 2 nights to celebrate the new year, with 4 dogs. I cannot fault anything. The rooms were lovely and totally catered for our dogs, including bed and treats for them. They gave us a room to ourselves to dine in and play some of our pre arranged party games. The food was delicious, the service was excellent, and it was an economical stay as we took advantage of one of their many offers. We will be back!

We stayed for 2 nights between Christmas and new year. We were made to feel welcome from the minute we arrived. The room was spacious and comfortable and overlooked the harbour. The bed was massive and high but again comfortable. I’m vertically challenged so had to climb on the bed. The milk etc was replenished every day which is a rarity in most hotels. We ate in the pub and food was good. Breakfast was great too.

An excellent stay in beautiful surroundings. A very friendly atmosphere, Good size rooms which were warm. Did find the mattress rather soft for my liking,. Cleanliness good and it was a quiet and relaxing place to be. All of the staff were friendly, polite and helpful. All amenities were well provided. We had stayed here before and this stay was equally good. All food was served in the bar area which was warm and atmospheric - the food was very good as well. Good value for money. An after Christmas retreat.

This was a weekend away for my birthday- it started very well as the young lady that took my booking had a birthday on the 28th (we commiserated with each other about Xmas birthdays) and I also got a birthday welcome message in the room. The place was decorated outside with little fairy lights and Xmas trees. However one niggle was when we went to Henry’s (the pub that serves food) and asked if we could eat. I know they were busy but we were told no unless we ate outside (a freezing cold day) - I asked if we could eat in our room - again told no . We went next door to the little museum and had two bacon butties which weren’t quite the same as lovely hot pub food! Our room was ready early so we unpacked and had a nose around the place. The hotel is ideally situated on the Hard and it was lovely and we watched the twinkly lights come on in the houses. The food (we had pre booked) at night was lovely and I gad a great birthday. Our room (the vixen) was in the annexe and the bed was sumptuously soft - however there was a bit of noise as we were right by the car park but we did fall asleep as were knackered! The next day we did the walk from the Hard to Beaulieu village - I would thoroughly recommend this - a round trip of around 5 miles) My only other niggle was on check out on Monday- I went to hand out key back and I advised the receptionist that one of the Xmas tree lights were out and was told that she was far too busy to attend too them … even if she was I think she could have been a tad more polite/ patient. The site of the hotel is great and apart from the two items mentioned above we had a grand time. PS. No baked beans are served at breakfast …

Our wedding at the Master Builder’s House was at the end of November 2025, and we really can’t praise Lizzie and the team highly enough. Everything about the experience was fantastic, from our first look round and planning meeting to checking out the day after the wedding. The wedding day itself was everything we wanted and just seamless; everything we had planned and discussed with Lizzie and our suppliers on site just happened, without us having to think about anything on the day. Our flowers and decorations were managed by suppliers who know the hotel and team very well (ask Lizzie for Jessie and Emma’s details – they’re both fantastic!), so everything looked incredible. The venue is amazing, in a beautiful location and grounds. It’s intimate and cosy, and we loved having the different areas for our guests to spend time in throughout the day. All the staff – everyone from the reception, bar and kitchen teams to Lizzie who coordinated everything for us – were wonderful. Everything we needed was taken care of with care and attention, and nothing was too much trouble. All the food options we went for were delicious – we’ll be going back for special occasions and working our way through more of the menu! A huge thank you again to Lizzie and the entire team for such a perfect wedding experience :)

My wife and I had a wonderful four day Christmas Break. This included having an extra night before the 3 day Christmas Break package that we originally booked. It was very special, and the staff provided excellent service throughout our stay, matched by the multiple log fires making a cosy well served environment. The cuisine was excellent and we enjoyed a wonderful four course lunch on Christmas Day as well as the various evening meals provided. It was nice to be welcomed with a luxury complementary hamper in our room on arrival. The hotel is in a wonderful setting with lovely views across the estuary and we really enjoyed the local walk along the estuary footpath to Beaulieu and back on Christmas Eve as well had very good sunny weather. We will certainly be back and definitely recommend for a lovely relaxing hotel Christmas Break.

The room was clean, warm and welcoming, the bed was comfortable, the water was hot, the food was good and the staff were friendly.

It was our first stay at the master boat builders but it won't be out last The rooms were excellent the staff on reception and in the bar and restaurant Were friendly and helpful and the food was realy top quality Thanks to you all Kind regards Ken Palmer

Very good rooms and good shower Comfortable bed and good room lighting The staff especially Wendy were excellent The lounge by the fire was a real treat Our meals were ok but on the first night they were just warm and the lamb was a little bit tough

A fantastic hotel with an incredible history situated in an amazing location. Staff are lovely - friendly and helpful. We will return soon very soon.

We came to celebrate our parents 60th wedding anniversary. The accommodation was clean and comfortable. A great selection for breakfast and the dinner menu was delicious. We felt it was top quality without being too fancy. The balance was just right in every aspect. We were looked after extremely well from the first inquiry to the moment we left. All the staff were so helpful and friendly. We will certainly be back. Thank you

We recently got married at Master Builders and it really was the most perfect weekend from start to finish. Lizzie, Kirsty and their team were incredible, they thought of and took care of everything meaning myself and my husband just completely relaxed and enjoyed our day. From the very beginning of booking the venue to the actual weekend itself, nothing was too much to ask and the venue really did go above and beyond for us. The team followed all our requests and instructions from the decor to how we wanted favours on the table etc. We had the most perfect wedding day and will never be able to thank the team at Master Builders enough. We will definitely be back to stay!

We were delighted to arrive to welcoming Christmas lights and roaring fires on a wet evening after a hard day. The quiet of the countryside and the views over the river (even in semi darkness) were a real joy. The staff were super, the meal was great and the bar was so warm and cosy. Our room had everything we needed. We just wished we wished we had booked to stay for longer.

The room we were given was stone cold (window open, radiator not working, 6 degrees outside) & dark. No carpet or rug on bedroom floor which was icy cold. Rotting skirting board in bathroom. Staff tried to remedy heating but room was never a comfortable temperature. We would have walked out if we had not been attending an event there. Hotel has not accepted our complaints.

Not our first visit to Bucklers Hard but our first stay at the Master Builders. And I have to say we were not disappointed. Number one, dog friendly - with a super welcome pack in the room for Ollie. The staff were great, a lovely breakfast and a fantastic environment. All nice & clean. No complaints at all. 100% recommended for a weekend in the Forrest.

Very relaxing stay in this beautiful hotel. Very well looked after and great food. Highly recommend this one. Close to all the best laces in the New Forest too!

Wonderful boutique hotel. Friendly staff, very cosy vibe with a lovely guest lounge. We booked a river-view room which was perfect. Spacious, comfortable, sofa to watch TV from, windows that open (yay! no aircon), big bathroom with walk-in shower, tea, coffee, etc. Very comfy bed, pitch black and so quiet….great night’s sleep. Absolutely loved it! We had dinner in Henry’s pub and managed to bag the table beside the log fire, enjoyed the food which was delicious except for the chips which had been over-deep- fried (if that’s possible) but my seabass and the puddings were yummy. Great cocktail and wine list too, with nearly all wines available by the glass which made a nice change. We would definitely stay here again.

Was very dissapointed with this place, as vastly over priced with nothing extraordinary to warrant such prices. I found it no better than any other pub, but the prices were more like Knightsbridge

A comfortablre, warm & welcoming hotel with happy, heloful & efficient staff. Fabulous location

Came here for my granddaughters wedding. Beautiful venue in lovely surroundings. It was an amazing day. Stayed two nights in a comfortable Henry Adam’s room

Terrible! If I could give it zero “stars” I would. Stay somewhere else. Let me tell you the story. We booked in August 2025 for a single Friday night in November. We rang that Friday morning to let the hotel know we would be arriving about 23:00. We rang again in the evening when we set off with a couple of hours drive ahead of us. We arrived at the hotel at 23:10. The hotel appeared deserted. No one on the front desk. Everywhere was open, just not a soul. The sign on the front desk said to ring this number after 23:00. We rang and got an answer phone. We rang again, and again and again. Eventually the answering machine said it could not record our message as it was full. At 23:45 we decided to drive back home. Fortunately, on our drive home, we did find somewhere local to stay, just down the road at the Montagu Arms Hotel in Beaulieu. With no booking, and past midnight, they went out of their way to find us a room. After a good nights sleep we rang the Master Builder’s. They claimed they had left the room key on the front desk - at least that is what the night porter must have told them. The offered us a voucher off our next stay. No thanks. Shambolic. Lovely views (apparently) and serious management issues.

Absolutly lovely! Such a lovely hotel to stay in with lovely rooms with all details absolutly spot on- food was great! Loved it!

A beautiful location in the superbly named Bucklers Hard. A nice walk away from Beaulieu. Right on the banks of the river. This is a quintessential English boutique hotel. The style is ‘English country inn’ and it lives up to it. The rooms are fine, not brilliant. Perfectly fine, perhaps apart from soundproofing. Bed comfortable and en-suite ok…maybe due a refurb though. Food in the pub restaurant is good…with an open fire and exposed beams. Maybe check if a wedding booking will be there during your visit as elements of the hotel may not be open to you.

Beautiful place steeped in history. Lovely view of the river and very friendly staff. We had dinner which was very good indeed. Breakfast food was good, but we weren’t comfortable eating breakfast in the bar area surrounded by 3 big dogs and 3 members of staff chatting loudly and laughing behind the bar. It rather spoilt the ambience that we had enjoyed until then. Maybe you should serve breakfast in the delightful dining area for those who don’t have dogs and would like a quiet breakfast. It rather took the shine off what was a very pleasant stay.

We booked a last minute family getaway with our dog so we could go on nice long walks in the New Forest. The location next to the river is wonderful and lots of character and history all around. Every member of staff we came across was welcoming and helpful and great service in the pub for dinner and breakfast. Cooked to order breakfast was especially good (including our dog's mini breakfast plate). We'll definitely visit again.

We loved to stay at the master builders. It’s a great location and there’s so much to do and see within a very short distance. Our package included Beaulieu Motor museum, which was a hotel provided bike ride away. We also went on a short river cruise from the marina at the hotel and finally we visited the Maritime Museum within the grounds which was far larger than we had imagined. In the evenings we enjoyed a great atmosphere in Henry’s Pub. The beers choice was excellent especially locally brewed Monkeys Sea Wall cask Hazy Session IPA. Our dinner in the hotel pub restaurant was worthy of being called Gastro and the service was very pleasant although it could’ve been slicker, we were perfectly happy with our experience. The staff were all very charming. Our rooms were simple, clean and stylishly decorated. The beds were extremely comfortable and the linen was extremely soft. Despite being a little on the small side, the rooms worked well. So if you’re looking for something that is charming and comfortable quality, rather than luxury, that has lots of history and with plenty to do in the vicinity I would recommend at least two nights stay. Thanks to everyone.

My Husband, booked a room in the main building with a king size bed. He has 6 foot three and a queen bed would not be possible. We were there for the marriage celebration. Due to medical reasons, my husband could not come. When I arrived, I was given a room with a queen size bed, and overlooking parking. The heating was not working in the room and I was freezing. I also had to cross to get to the main building for breakfast. As my husband has canceled his presence and informed the hotel, I believe that they gave me a bad room. I stayed for two miserable nights and could not sleep. The breakfast was very good.

We booked the Master Builders House for our wedding. We were mightily impressed with every aspect of our experience. This beautiful venue, steeped in history, provided a wonderful backdrop for a relaxed and supremely organised day. The wedding breakfast and canapés were of exceptional quality, those with dietary requirements were very well looked after. Food was delivered swiftly to the tables by capable and efficient staff. This is just one of numerous examples where the attention to detail elevated the experience. From transferring the bride to the ceremony room without being seen, to the unexpected gift in our bridal suite, all demonstrated the meticulous thought and planning by Lizzie and the team. The whole experience was a calm, smooth and professional operation.

Unrivalled location, room acceptable but tired. I cannot believe this is a 4 star rated hotel. Service is poor, u cannot even get a sandwich or snack at anytime. Food is pretentious and overpriced, wine very expensive large glass of house white wine£17 yes£17! Breakfast is served in Henry’s bar and not an enjoyable experience. Main restaurant is closed to hotel guests as is used for functions. Guests are treated as an inconvenience with little or no care to the guest comfort. We politely advised the receptionist thst with regret this would be our last stay at the master builders hotel. At best this is a 3 star hotel such a shame as over the years we have had lovely stays here but will not be staying again.