إفطار رائع من اجمل افطار في مصر
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Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation with Stunning Views
Unwind in Style: Citymax aqua park Hotel Aswan boasts air-conditioned rooms with modern amenities, including free WiFi and flat-screen TVs. Some rooms even offer picturesque city views and balconies for a relaxing stay.
Relaxation and Dining: Guests can enjoy a seasonal outdoor pool, lush garden, and a restaurant serving delectable meals. The bar is perfect for unwinding after a long day of sightseeing.
Exceptional Service: With multilingual staff available 24/7, guests can expect top-notch service throughout their stay. Plus, convenient amenities like room service and luggage storage add to the overall comfort.
Experience luxury and convenience at Citymax aqua park Hotel Aswan. Book now for an unforgettable stay!
Check-in from
02:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
35 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
35 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
1 adults · 1 children
Beds
Twin bed (90-130 cm wide), 2 Twin bed (90-130 cm wide)
Room details
25 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
1 adults · 1 children
Beds
Twin bed (90-130 cm wide)
Room details
25 sqm
City View
In-room amenities
Sleeps
Up to 5 guests
4 adults · 4 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
60 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
41 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
إفطار رائع من اجمل افطار في مصر
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Perfecto hotel, muy limpio y cómodo, parque acuático muy lindo, todo el personal muy amable, preocupados de lo que necesitáramos, cuentan con traslado gratuito al centro a la hora que tú prefieras, todo maravilloso!!
Le personnel très agréable et serviable +++ La chambre étaient très spacieuse
Le restaurant … on commande des plats et ce ne sont pas ceux qui arrivent à table après de très longues minutes d’attente
Personale cordiale e pronto alle richieste, camera pulita e molto confortevole, ottimo il servizio in camera dal ristorante
طاقم الفندق ودود لأقصى درجة و اى حاجة كنا بنحتاجها كنا بنلاقيها موجودة و فى حد معايا تعب بعتولنا دكتور الفندق فورا الغرف كانت نظيفة جدا خدمة الغرف كانت ممتازة
الأكل جيد ولكن نوعية الجبن والانشون محتاجة تتحسن شوية موقع الفندق فى اسوان الجديدة بينه وبين أسوان نص ساعة ولكن مكانه هادى وجميل والفندق فعلا قيمة مقابل سعر شكرا جزيلا لكل طاقم العمل 0
Nice
Nothing
La habitación familiar está muy bien
Bastante alejado de la ciudad
الخدمه والموظفون
السعر مبالغ فيه
Very calm
Zeer vriendelijk en behulpzaam personeel.
The staff were all extremely nice. We had a family room which worked very well for our family of 2 adults and 3 kids. The kids really enjoyed the slides and wave pool. It was good value for money. We were given complimentary late check out which was very helpful.
Not all waterslides working but there was still plenty for the kids to do. The facilities feel faded but I would say typical for Egypt in this price range. It was very quiet which felt a bit strange.
Propreté Personnel agréable et professionnel
Fermeture des piscines à 16h30 c’est bien trop tôt. Service de la navette gratuite c’est bien mais communication complexe entre appel téléphonique direct à l’hôtel et message watsapp
Nothing!
The employees at this place were quite disgusting. 🤮 the water facilities were in drought and not active. The room I received I told was an “upgrade” but was far from that. The room was dirty “hair on the beds and floor, visible dirt buildup so when walking it was collecting on our feet, the bathroom toilet paper dispenser had finger print residue, which means people wipe and touch that metal piece to retrieve tissue, which means bodily fluids of many kinds are active, and boogers build up on the light switch. They came to clean the room and did so with an attitude as if we were disrupting THEM, For the lack with the cleaning THEY previous didn’t provide. The food was so horrible me and my son had food poisoning. The employees did not wash their hands; we witnessed them sneeze many times in hand an continue handling setting up table placements and also we witnessed one employee scratch acne scars in his face until they bled then hand picked “literally bread from the buffet that we didn’t ask for and serve our table. It was horrible. They also REUSE food so beware. My son had received one night a hard stale biscuit with his food. He played with it and put a carrot piece inside of it. Not thinking anything of it, the next day he received the same biscuit for dinner again! They refused to give us fresh orange juice that was available and replaced it with water down fruit juice instead as if we were not aware. The place was so overwhelming and quite low vibrational. The employees need proper hygiene training.
Personal muy amable, la recepcionista, el chico de los desayunos es muy amable, nos trajeron fruta de bienvenida a la habitación. Las instalaciones son lindas aunque no fuimos a la piscina, parece bueno.
El cuarto era un poco sucio, el baño no era muy limpio. El desayuno no es la gran cosa, puede ser porque casi no habían personas
Magnifique hôtel dans la nouvelle Ville de Aswan, très propre , confortable, grande chambre, belle salle de bains , jolie balcon , plusieurs piscines à l’extérieur, et le plus important pour moi ce sont les gens , leur gentillesse, leur humanité, le personnel très accueillant, bienveillant ils se plient en quatre pour vous faire plaisir, sincèrement je vais revenir 😊Shefik Halimi - Jaecky , Neuchâtel , Suisse
Pour moi tout est parfait 😊
Literie confortable Beau hôtel
Manque de pression d eau dans la douche
房间大,干净
家庭房全部临街, 晚上很吵,酒店没啥设施,水上乐园冬天全部干涸
La struttura molto nuova, stanza ordinata e bella. Colazione buona. Utile il servizio di navetta per raggiungere il centro. Tutto il personale cordiale e disponibile.
Collocato lontanissimo dal centro e dall'aeroporto, Lo avevo scelto per il prezzo e anche perché c'era la piscina ma a inizio dicembre è inutilizzabile.
Spacious, clean and very helpful staffs
Far from main downtown of aswan, 30mins drive by car although they offer scheduled free pickup in citymax hotel.
항공기 지연으로 밤 12시 넘어 체크인 하였지만 매우 친절하였고, 투어 때문에 아침 포장을 요청하였는데 식사 품질에 매우 만족하였습니다.
.
Tranquilidad del lugar
Ubicación alejada
Atmosphere
Bad experience
I had a terrible experience especially with the Hotel transportation and the driver. The front desk guys was nice, some of them unprofessional. I had International colleagues with me this hotel very bad representation of Egypt and Aswan. Won’t recommend it at all
The staff were most helpful and cheerful. The early check in was a very nice bonus. The rooms were nice and comfortable.
Location is a bit out of Aswan city and not much restaurants or shopping district near. The food is mostly Egyptian cuisine so this will be tough for someone who is not used to it.
Czystość.
Aqua park nie pracował. Umówienie darmowego transportu do miasta bardzo utrudnione.
Personnel +++
Rien
Nice, comfortable hotel. Nothing to complain about.
The rooms were okay and comfortable enough for a short stay. We were welcomed with complimentary fruits during check-in, which was a nice gesture.
No drinking water was provided during breakfast, which was disappointing. There were no food options available within the hotel. The hotel is located in New Aswan, where there are no nearby restaurants or places to eat, making it very inconvenient for guests. The Wi-Fi was extremely poor, almost unusable. The stay was average at best. While the rooms were acceptable and the welcome fruits were appreciated, the lack of basic amenities, food options, and reliable Wi-Fi, especially given the isolated location, significantly impacted the overall experience.
L’accueil était à la perfection à la réception que ce soit les porteurs de bagages la sécurité les hôtesses de la réception même au restaurant tout le monde était très poli et gentil et le quartier new Assouan est très calme hôtel très propre par apport de ceux du vieil Assouan.
Rien à dire
The room's location and size. It's a great property, but it will really question its listing as a 4-star hotel.
The food choices and their breakfast were good (we ended up cancelling one day's breakfast, which I paid for additionally). Please suggest widening the breakfast options. The food choices and their breakfast ( we ended up cancelling one day's breakfast, which I paid additionally).
Le standing de l’hôtel La chambre le calme la propreté
Nous avons dîner 2 fois dans le restaurant et 2x il y avait une erreur sur la note
Todo; estaba muy limpio, el personal muy atento aunque no todos entendían inglés. Los cuartos excelentes. Tal cual las fotos!
El desayuno debería tener cosas un poco más continentales. Lo único que mejoraría es el tiempo para servir un plato de comida, se demoran como 1 hora.
Modern and Clean
早餐不错、
人员服务、
Hôtel propre et confortable à l'extérieur d'Assouan. Le personnel est très agréable.
L'hôtel se trouve à l'extérieur de la ville, dans la nouvelle ville. Il faut donc prévoir un taxi pour se rendre au centre ou bien utiliser la navette mais qu'il faut réserver au moins une heure avant. Nous avions pris la demie pension et nous avons trouvé les repas identique s et monotones quoique copieux. Peut-être prendre à la carte pour avoir un peu plus de choix.
I had an excellent stay at this hotel. The room was very clean, comfortable, and well-maintained, and the staff were consistently warm, helpful, and professional. The location was convenient and made getting around very easy. The overall atmosphere was relaxing, and the service exceeded my expectations. I would definitely return and highly recommend this hotel to anyone looking for a pleasant and hassle-free stay. Five stars.
Reception employees are excellent, cooperative. Good breakfast
Far away from city Shuttle bus should be more frequent
Camere belle e pulite
Piscina bella ma non pulita
I stayed at Gloria Aqua Park Hotel in Aswan and had a very comfortable experience. The hotel is large and spacious, located in New Aswan, offering a calm and relaxed environment. The staff truly stood out — the gentleman at the reception was extremely kind and welcoming, which set a great tone for the stay. The rooms were huge, comfortable, and very clean, with all the necessary amenities provided. The breakfast spread was good with decent variety. We also ordered room service and were pleasantly surprised by the quality of food — it exceeded our expectations.
The only downside is the location. Since the hotel is in New Aswan, many cab drivers tend to charge extra, especially for airport transfers. Overall, it’s a great property with spacious rooms, warm service, and good food, and I’d definitely recommend it if you’re okay with being a bit away from central Aswan
Everything
Ugly
Ugly
Staff were friendly, helpful, communicative and responsive. The food is delicious, coffee is nice and the transport service to and from the city centre was great. The chef and the kitchen staff are very good.
Habitación cómoda y espaciosa. El personal bien predispuesto
El desayuno puede mejorar
Room is spacious, clean.
breakfast
Il livello alto della struttura
Un pò decentrato
Wonderful service, great view of water park
No facilities or infrastructure nearby. On my stay (winter) the water park is closed
Was nice and clean, someone at desk 24/7 was nice since our plane arrived pretty late. We had difficulty getting a taxi and the hotel didn’t answer the phone which was a little worrisome but we figured it out. Decent hotel for the price
Seemed like there’s nothing around it if we wanted to get something to eat, so location should be kept in mind when booking a hotel.
El hotel es muy lindo, la parte de las piletas es muy grande, justo cuando fui no estaban habilitadas. El personal muy atento y siempre nos ayudaron con todo.
Está un poco lejos de downtown, alrededor del hotel no hay mucho, pero ellos tienen transporte gratis hacia downtown.
Shuttle servisi vardı, çok temiz güzel bir oteldi
Lokasyon ama onu da shuttle la çözmüşler
Muy limpio , buen servicio y la recepción es impecable
Todo bien
Great place and clean
Staff was amazing. The restaurant food was an unexpected surprise! Staff was helpful and even prepared a sack breakfast for our 4:00 am departure. We are pool people and this was a big bonus.
Location was remote and there was little to do during our stay which was not very long. Our room as small but we did not spend much time in the room.
Il manager è stupendo ed ha fatto di tutto per farci stare al meglio nella struttura
Perfecto! Amabilidad, instalaciones muy lindas.. la comida del restaurante rica. Nos ayudaron con el tour y traslado a Luxor
Hotel nel complesso ottimo, anche se era lontano dal centro mettono a disposizione navetta. Cucina buona e locale
Lontananza dal centro
La partie hôtel car les chambres sont très bien. Le personnel est très attentionné et prévenant. Le service de navette gratuite pour Assouan.
La partie piscine (manque d'entretien) et la partie restauration (temps de service long, mauvais rapport qualité prix). L'emplacement de l'hôtel dans un quartier où il n'y a rien et beaucoup d'immeubles en construction.
Chambre spacieuse et propre
Wifi médiocre, refus à l'accueil de nous commander un taxi, petit déjeuner pas bon du tout et chaîne du froid pas respectée,loin du centre (environ 25mn en voiture), rien autour de l'hôtel, un peu ghetto
الهدوء
المطعم و الريوق لايوجد فيه ماء لشرب من اي نوع من الماء ولا قهوا ولا تنوع في الاكل الاطباق قليله جدا
Waterpark access,, staff always being helpful, very nice food. We enjoyed it so much we have extended our stay.
The room AC was not working and we told them multiple time and the engineer came but didn’t do anything it fix the ac and we had to sleep in the room with no ac and it was very hot and unbearable. Very poor
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.28/10Guests mentioned the hotel was very clean and well-maintained, but some concerns about pool cleanliness were noted.
Service
8.75/10The service was described as excellent by multiple guests, highlighting the friendliness and professionalism of the staff.
Location
7.79/10Some guests found the location inconvenient due to its distance from the city center, requiring taxi or shuttle arrangements.
Room Quality
8.74/10Rooms were comfortable and met guest expectations, with positive comments on space and cleanliness.
Amenities
7.77/10While amenities were generally satisfactory, guests expressed disappointment regarding the food options and hotel's limited offerings.
Value for Money
8.73/10Most guests felt the hotel was a good value for the service and comfort provided.
Food and Beverage
7.28/10Guests mentioned limited breakfast options and slow service times for food, indicating room for improvement.
Overall Experience
8.25/10Overall, guests had a satisfactory stay with many highlights, but also expressed some significant concerns.
Some rooms offer a balcony with city views to unwind after a day of exploring Aswan.
Seasonal outdoor pool and lush garden provide a refreshing retreat at the hotel.
Restaurant and bar on-site offer meals and a place to unwind after sightseeing.