1/10
Reviewed Oct 13, 2026Nothing. Big disappointment.
There was nothing I liked.... The pictures dont match the room and the place was a total disappointment. None of the staff spoke any English. Too far from Kandy town.
English
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The Kingdom Gate Hotel
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About this hotel
Tranquil Oasis in Katugastota
Nestled in Katugastota, The Kingdom Gate Hotel offers a serene retreat with convenient access to key attractions.
Comfortable Accommodation
Experience comfort in every corner with air-conditioned rooms, flat-screen TVs, and private balconies overlooking the lush garden.
Convenient Location
Just a stone's throw away from Kandy City Center Shopping Mall and Sri Dalada Maligawa, explore the city with ease and return to a peaceful haven.
Escape to The Kingdom Gate Hotel for a perfect blend of relaxation and exploration.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Stay Details
Check-in from
01:00 PM
Check-out by
11:00 AM
Children
Not allowed
Pets
Not allowed
Amenities
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Private picnics
Japanese garden
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Mobile app for room service
Cooking class
Room Types
Deluxe Double Room
Up to 2 guests30 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room provides air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
Garden View
In-room amenities
Coffee/tea makerShowerAir conditioningDeskFanToiletPrivate bathroomElectric kettleTumble dryerLinenEntire unit located on ground floorClothes rackToilet paperBottle of waterWine glassesShampoo
Deluxe Family Room
Up to 4 guests22 sqmDouble bed (131-150 cm wide), Queen bed (151-180 cm wide)
The family room features air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide), Queen bed (151-180 cm wide)
Room details
22 sqm
Garden View
In-room amenities
Coffee/tea makerShowerAir conditioningDeskFanToiletPrivate bathroomElectric kettleTumble dryerLinenEntire unit located on ground floorClothes rackToilet paperBottle of waterWine glassesShampoo
Budget Single Room
Up to 1 guestsSingle bed (90-130 cm wide)
The unit has 1 bed.
Sleeps
Up to 1 guests
1 adults
Beds
Single bed (90-130 cm wide)
Family Room
Up to 4 guests30 sqmDouble bed (131-150 cm wide), Queen bed (151-180 cm wide)
Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. Featuring a balcony with garden views, this family room also provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Double bed (131-150 cm wide), Queen bed (151-180 cm wide)
Room details
30 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryerBathrobeDeskSeating AreaFanToiletPrivate bathroomAdditional toiletPrivate entranceTile/marble floorElectric kettle
Superior Double Room
Up to 2 guests29 m2Extra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room provides a private entrance, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
29 m2
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVHair dryerBathrobeToiletPrivate bathroomAdditional toiletPrivate entranceTile/marble floorLinenUpper floors accessible by stairs onlyToilet paperBottle of waterTrash cans
Deluxe Double Room
Up to 2 guests22 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. Featuring a balcony with garden views, this double room also provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryerBathrobeDeskSeating AreaFanToiletPrivate bathroomAdditional toiletPrivate entranceTile/marble floorElectric kettle
Family Room
Up to 3 guests29 m2Single bed (90-130 cm wide), Large bed (151-180 cm wide)
The unit has 2 beds.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Single bed (90-130 cm wide), Large bed (151-180 cm wide)
Room details
29 m2
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(2 total)
Provider-sourced guest reviews.
8/10
Reviewed May 10, 2024No wifi . A non-working internet router was provided
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
Areas to consider
- •Pictures did not match the room / misleading listing
- •None of the staff spoke English (communication issues)
- •Too far from Kandy town / inconvenient location
- •Guest described the stay as a total disappointment
Cleanliness
10/10Standard quality for this hotel tier.
Service
8/10Guest reports none of the staff spoke English, causing communication issues and a poorer service experience.
Location
8/10Guest stated the property was too far from Kandy town, negatively affecting convenience and accessibility.
Room Quality
8/10Guest said the pictures did not match the room and described the accommodation as a disappointment.
Amenities
10/10Standard quality for this hotel tier.
Value for Money
10/10Standard quality for this hotel tier.
Food and Beverage
10/10Standard quality for this hotel tier.
Overall Experience
8/10Guest described the stay as a total disappointment and would not recommend the property.