Rua Sao Bento Apartment vs Similar Hotels

The main bedroom had the most comfortable bed and the apartment was spacious and well-stocked.

Several negative remarks: old or broken furniture (broken cupboard door), dated kitchen, poor lighting, noisy parquet and hard mattresses; a few guests did note modern/up-to-date apartments.

Rooms are well-designed and comfortable, though some had minor complaints regarding size.

Some rooms were reported as small and poorly maintained, yet comfort was generally acceptable.

The kitchen was clean including cutlery and crockery.

Mixed feedback: many guests reported the apartments as clean, but several noted worn/dirty coverings, old kitchen fixtures and specific cleanliness issues (e.g., room 105) that lowered impressions.

Immaculate and well-maintained hotel environment, as highlighted in multiple reviews.

Multiple reviews mentioned issues with cleanliness, including dirty bathrooms and poor maintenance.

Great location close to cafés, restaurants, and wine bars.

Consistently praised as an excellent/very good location by many guests; a minority noted it can be a long walk (~1 hour) to the city centre.

Centrally located with easy access to major attractions, highly rated by guests.

Consistently praised for its great location near metro and central attractions.

Marta was very helpful and responsive. Hosts welcomed guests with a lovely touch of pastel de natas.

Generally positive: staff described as pleasant and responsive (quick email replies) with daily cleaning service; some friction due to a slow/buggy online check-in process and ID upload requirements.

Exceptional service from staff, consistently praised across reviews.

Positive remarks about cordial staff ready to assist.

The host provided guests with pastel de natas upon arrival.

Positive: breakfast described several times as very good / delicious and a buffet option was appreciated.

Breakfast received good reviews, but suggestions for improvement were noted.

Not explicitly mentioned, but the presence of tea and snacks adds value.

Most amenities were available; however, a washing machine was missing.

Well equipped: guests mention washer, dishwasher, microwave and sufficient cooking utensils; parking available (paid) and luggage lockers exist but may incur extra fees.

Amenities including breakfast and decor were often noted positively.

The availability of refreshments like cookies and tea was noted positively.

Great value considering the location and service quality.

Mixed perception: good value for location and cleanliness for some visitors, but extra charges (parking, lockers), dated furnishings and occasional quality issues reduce perceived value for others.

Guests felt they received excellent value for the level of service and facilities provided.

Mixed reviews on value, with some feeling apartments did not meet their expectations based on the pricing.