The Bheemli Resort Managed by AccorHotels

Everything excellent cleanliness very good Restaurant staff very friendly food very delicious restaurant cleanliness excellent location very good in front of sea the staff service very good Quality of food very good

We Like very much this hotel

Room

Food

Location , room sizes and quality ,

Variety in food should be more same for breakfast as well

Infinte swimming pool Room Staff Services’i

Doesn’t provide facilities which is promised regret to see that

Room view was very good, a good arrangement to enjoy the ocean. Service team like Hasini was very helpful in getting needed food. Cooks like Chef Madhu, & Chef Ashok were good. The entire service staff from people at gate to service at room, was with a smile.

Some food was not to mark, though expected since it was out of menu request. The chef did check back on quality. Little bit more streamlining on reception and billing (though they did the best).

Not worth for money

Anything

Nothing

Breakfast was good

Wifi not working, infinity pool under maintenance

Super Good stay

Over good experience

Value for money sometimes not great

Location is too good

The staff are not really helpful

Fabulous FnB staff and section

Occasionally courteousness. Too many flies. Breakfast not being complimentary despite paying 11,000 per room

Everything...the moment u step in its a heaven

The offseason offer

The room dont have hot water. They are serving warm water for bath. Thats the first and location we got the room in first floor and the trees are blocking 50% view from the room. Third the breakfast . There is no good food of continental for example the muffins should be there and i found cup cakes and croissant is bad

Fully satisfied with the Facility and services

The location, the room with balcony. Sea view from anywhere you see from room.

Bathroom closet had stains

Hotel is very clean

Good Staff

All good

All good

Beach facing. Calm nd pleasant

Food is spicy and stomach is upset

This resort is excellent but very expensive

Just location...parking difficult no at all like the actual novotel

Lunch brunch breakfast worst not at all worth.

should items as per mrp

selling mrp items with more price

Great value for money

Awesome

Nothing

Food wasn't hygienic..this not excepted from 5 star hotels

I am writing to formally highlight serious deficiencies in service and unfair practices experienced during my recent stay at The Bheemli Resort Managed by AccorHotels. I had made a booking for 2 rooms through an online platform. Prior to check-in, I received a confirmation call asking about the occasion of my stay, to which I clearly mentioned that it was my anniversary. However, no acknowledgment or arrangement was made. At the time of check-in, I was informed that all rooms were occupied and was allocated a room with an obstructed view. The staff’s behavior noticeably changed upon learning that the booking was made online, indicating discriminatory treatment. Room & Maintenance Issues: On the first day, the AC in the room started leaking water. Upon requesting a room change, I was informed that no rooms were available and was assured that I would be shifted the next day. However, this commitment was not honored, and no room change was provided. Instead, temporary repair work was carried out, which took over an hour and caused inconvenience. On the second day, despite the earlier complaint and assurance, the issue persisted. During midnight, the AC stopped cooling completely, severely affecting our comfort and making the stay highly inconvenient. Unjustified Pet Charges: Although I had already included a child and a pet while booking, I was charged approximately ₹6000 plus taxes for my pet for a 2-day stay. Despite this: * Pets were not allowed in restaurant areas * Restrictions were imposed in pool/common areas * No amenities or services were provided for the pet This contradicts the claim of being a “pet-friendly” property and amounts to misrepresentation. Such conduct amounts to deficiency in service, breach of commitment, lack of transparency, and unfair trade practices. Additionally, the differential treatment of online bookings compared to direct bookings is highly unprofessional.

I am writing to formally highlight serious deficiencies in service and unfair practices experienced during my recent stay at The Bheemli Resort Managed by AccorHotels. I had made a booking for 2 rooms through an online platform. Prior to check-in, I received a confirmation call asking about the occasion of my stay, to which I clearly mentioned that it was my anniversary. However, no acknowledgment or arrangement was made. At the time of check-in, I was informed that all rooms were occupied and was allocated a room with an obstructed view. The staff’s behavior noticeably changed upon learning that the booking was made online, indicating discriminatory treatment. Room & Maintenance Issues: On the first day, the AC in the room started leaking water. Upon requesting a room change, I was informed that no rooms were available and was assured that I would be shifted the next day. However, this commitment was not honored, and no room change was provided. Instead, temporary repair work was carried out, which took over an hour and caused inconvenience. On the second day, despite the earlier complaint and assurance, the issue persisted. During midnight, the AC stopped cooling completely, severely affecting our comfort and making the stay highly inconvenient. Unjustified Pet Charges: Although I had already included a child and a pet while booking, I was charged approximately ₹6000 plus taxes for my pet for a 2-day stay. Despite this: H * Pets were not allowed in restaurant areas * Restrictions were imposed in pool/common areas * No amenities or services were provided for the pet This contradicts the claim of being a “pet-friendly” property and amounts to misrepresentation. Such conduct amounts to deficiency in service, breach of commitment, lack of transparency, and unfair trade practices. Additionally, the differential treatment of online bookings compared to direct bookings is highly unprofessional.

Resort is far away from airport and found it difficult to get a cab . Your hotel cabs charges are very high . For better customer satisfaction Pl arrange airport drop

Any Food items should be complimentary for atleast one time.

Ok

Na

Good team

NA

The rooms were super clean, and the towels and toiletries were frequently changed and replenished by dedicated housekeeping staff. The Property is upfront on the Bheemli Beach, hence providing a serene view from the Balcony. The Food was way too expensive, and since no outside food was allowed, we had to go outside to have lunch and dinner. The breakfast was awesome with huge variety and freshness.

na

Everything went well!

The girl named Yamini in reception was excellent well behaved and I want to get her some reward as excellence. Good management and approach by her.

Checking on gateway much be little linieant as we all r priority client. We all travel and stay in 5stars only when we r away or aboard, so we know the rules and regulations we'll understood.

Location is good

Guest receiving is really not good. The front desk employee “Yamini” welcomes you by saying “please be comfortable sir” with really an uncomfortable face. The reason I didn’t give good rating is staff behaviour , this matters most if you are staying in a premium hotel. She’s lying about the billing during the checkout as well. This small cheating a won’t cost us more than 500 or 1000 bucks , but this values the reputation of the premium hotel.

Property is well maintained and opposite to beach, you can enjoy beach view by siting in Balcony. Excellent experience and hospitality is wonderful. Staffs are wonderful and very helpful.

View.

Room had a weird smell.

Great rooms...maintenance and cleanliness at its best, perfect location for a weekend getaway... and most importantly...highly cooperative and courteous staff...plus...rooftop pool with infinity view is well maintained.

Food quantity offered for ala carte dishes sometimes fail to justify its price...for e.g., we got charged 500 bucks plus taxes for a portion of 03 boiled eggs

Location. Good support when I was ill.

Food service was hit or miss.

Breakfast was really good. High Tea was also very good. Food variety and quality and taste were very good. Staff were also very friendly and helpful. Especially Malleswari was outstanding. View from the room was stunning.

Nothing really.

Great breakfast, good location and excellent rooms

The pool was very very cold… almost freezing….

Nice location

Clean

Only Location

Overhyped in isolated palce! nothing to do much with facilities, need proper maintainenance...