Al Barakah Mawaddah Hotel

المدخل

الحجرات صغيره جدا

Customer service was bad and trieed to over charger us. & also told us to leave at 12am midnight. When check out was the next morning. Fraud! Don’t recommend

Room size is good

Toilet was dirty

قريب من الحرم وخدمة كويسة والفندق هادى

البوفية وجبة الافطار لم تكن فى الفندق

الاستقبال ممتازين

الفندق السئ فيه النزلاء ما تقدر تنام من ازعاج الاولاد الهنود ولعبهم في الممرات وكذلك فتحهم لابواب غرفهم وصراخهم بصوت عالي خصوصا في فتره النوم بالليل او فتره الظهر طلعت من الفندق واجرت في فندق ثاني

Odour was coming from the room and very unpleasant to stay in room.

Nearest to Haram

just near Haram

room are full of insects , no housekeeping

الغرفة غير نظيفة إطلاقا وباردة جداً

Near to Haram, the staff is cooperative, comes to clean the room daily. Value for money if you get room around 300SAR

Old hotel, bathroom are a bit smelly if exhaust is not always on..

Location

Room service

Excellent

قربه من الحرم

Le prix très bas et la proximité avec Haram

The hotel has a good location and overall our stay was pleasant, especially for those who prefer to walk a distance without any difficulty.

The only minor inconvenience was a small stretch on the approach road where some water from an open drain made walking slightly uncomfortable. However, this was only for a short distance, and apart from that, everything was fine.

Near to Haram

Worst hotel, no maintenance no cleanliness. Bathroom was horrible

قرب من الحرم

ضيق الغرف و الحمام جدا صغيرة والاضاءة ضعيفه

Location is very close to Haram. The staffs are very good and hospitable and flexibility in Check in time.

As everyone commented washrooms and floor carpets in rooms can be cleaned

Very close to the Masjid Al Haram. Very friendly staff and they were always ready to help. Clean hotel and conveniently located.

Cleanliness, friendly staff, very accommodating

الحسنه الوحيده بالفندق قربه للحرم تجربه لن تعاد ولن تكرر مافيه ميزه هالفندق سوى انه قريب من الحرم تقريبا مشي عشر دقائق الي بياخذه فقط جاي تعبان من بعد عمره وبينام فقط ومن بكره بيطلع

سعره جدااااً مبالغ فيه مقابل غرفه عاديه جداااا لا اثاث لافرش لا عوازل ماتعرف ترتاح فيها من الإزعاج الي بالممرات حتى مويه كضيافه ماحطو مع ان السعر جدااا كان عالي على غرفه مثل هذه

Bad

Bad

I didn’t stay as they refused to give us room on time and we requested to 2 rooms together and they wanted us to take 2 rooms in different floors.

The behavior of the receptionist and he was so rude.

Very close to Masjid Haram, very good price you won’t beat it,

3 Star service, don’t expect higher service

Near to Haram and easy access

Not clean

the location mainly, its walking distance from Kaaba

everything from room to no wifi no water for drinking no services very small room no charging point near bed.

قريب من الحرم

قديم و متهالك و دورات المياه سيئة

Location is so close from Haram (5 minutes walking)

room is very small hotel cleaning is not the best

Location only

No facilities, no amenities, many insects, poor WiFi connection, No complimentary services

Location

No proper room service.

Close to Haram

Housekeeping is very weak

It’s 5 mins walk from haram

Weird smelling sewers very rude receptionist

Bad smell Poor amenities Too much expensive

الموظف ماهو موجود

استلم الغرفه 5 ونصف

اسوء مكان النظافة اسوء شي وازعاج مافيه عزل بين الغرف والغرف اصلا غير نظيفه

النظافة سيئة ازعاج النزلاء قذارة الغرف

لا شيء

كل الطاقم والخدمات

Very close to haram, only 5 minute walk

We staying 4 night, staff are very good and friendly

Convenient walking distance to the Haram, making it easy and quick to reach for prayers

The hotel was dirty, old, noisy, and badly in need of renovation, with our room’s only window facing a service shaft.

لم يعجبني شيء الفندق سيئ معفن

كل شيء سيء

قربه من الحرم وجميع الخدمات عندك

No breakfast

Room furniture

Près de haram

Its nearest from Umrah gate.just 5minutes walk away .

Location was fine, if not too close to the Haram. The lobby area was good and spacious with centre carpeted area kept for prayers, which was very nice

One of the 2 lifts on the left side would not go to level 4! The entrance auto door was kept open all the times, staff confirmed it was out of order when I enquired, due to this reason aircon was kept shut and there were hundreds of flies annoying all the times. People staying there, mostly Indonesian background would smoke every now and then right at the foot step of the entrance that did not have any No Smoking signs, causing all smoke to come inside the lobby with doors left permanently open, this was totally unacceptable for me as I had kids with me who kept asking me why these people are smoking within the hotel vicinity. Bathroom had rotten door frame, the door was aged from inside, Bidet wouldnt stick on to its holder and would spray in all directions! Toilet seat was wobbly and unsafe to sit. The bathroom needed deep clean, grout was moldy. Shower did not have any curtains. The jumbo exhaust fan would turn on every time with the light and was placed next to the shower which was not too nice. There should've been option to shut the exhaust off. The basin was blocked. Toilet roll holder was installed in a very wrong spot where it made impossible to reach. Bedroom carpet was too dirty and needs steam clean. Common areas were kept clean though all the times.

Emplacement.

Très sal vraiment salle de bain. Très petit fonctionne très mal. Certains ont bu des rats dans leurs chambres . Vraiment sal c'est honteux. Il plus y'avait j'avais un groupe de 45 personnes je suis vraiment dégouté.

Location is not bad, about 350m/ 7 minutes to haram

The rooms had a smell (from the bathroom). The plumbing in the bathroom was not good. Could tell the shower base was an amateur installation and did not fit, causing a place for water to gather, and may have been the source of the smell in the room.

L'emplacement

Chambre au 10 ème étage. Trop chaud et climatiseur difficile a régler.

When the 5 star hotel we booked cancelled our booking a few hours before our arrival for no apparent reason, we were in panic mode as most hotels were booked in this busy season. That’s when we found this hotel on booking.com. With the price we paid for it, my expectations were not very high but we needed a place to stay so we booked it. After my stay, I would say I am not as disappointed with this hotel as I was expecting. Also, at least they honored our booking and welcomed us. The positives: Location was unmatchable. Literally steps from the Grand Mosque and also with lots of food and shopping downstairs in the street. The staff was very welcoming and friendly. The room cleaning staff provides you all you need. So 5 star for staff.

As other reviewers mentioned, the bathroom did have visible mold and the property is not smoke free with a lot of people smoking in the hallways due to which the rooms reeked of smoke odor. There was no sewage smell as some suggested. Room of 4 was very cramped with space barely to walk between beds. Our AC was chilling but the fan made a very annoying noise but we had to live with it. In short I thought we did get value for money in terms of staying so close to haram and shopping. With this price you cannot expect luxury. I hope the hotel takes notes of the negatives and can improve.

The location is good, and only 10-15 minutes walk away from Haram