Palacio Allende Salazar
Palacio Allende Salazar, Posta kalea, 14, 48005 Bilbao, Spain- Attraction
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Whimsical Wonderland Decor
Experience a stay like no other at Pensión AliciaZzz Bed And Breakfast Bilbao, where each room is a unique chapter of Alice in Wonderland brought to life. The whimsical decor will transport you to a magical world filled with charm and imagination.
Convenient Amenities
Enjoy the convenience of free Wi-Fi, air-conditioned rooms, and a buffet breakfast served daily. With a prime location in the Old Town, AliciaZzz is surrounded by a variety of dining options and attractions, ensuring a memorable stay in Bilbao.
Explore with Ease
Situated just a short walk from Bilbao Cathedral and a quick drive from the renowned Guggenheim Museum, Pensión AliciaZzz offers easy access to the city's top landmarks. Let the tour desk assist in planning your adventures, making every moment in Bilbao unforgettable.
Ready to immerse yourself in this enchanting retreat? Book your stay at Pensión AliciaZzz Bed And Breakfast Bilbao now.
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
12 sqm
In-room amenities
1 Queen Bed
161 sq feet
Internet - Free WiFi
Entertainment - 40-inch TV with digital channels
Food & Drink - Electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and local maps
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Sleeps
Up to 1 guests
1 adults
Beds
Queen Bed (150-160 cm wide)
Room details
15 m2
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
15 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Location
Most things - communication average, no check in details supplied, got to the room with no way to get in. Once we did get check in details, the “digital key” was unreliable leaving us locked out of some areas. Lobby of the building absolutely stinks like dirty oil it made me gag, bags of unwashed linen sat in the hallway for a couple of days. No doona cover, just wedged between a couple of top sheets, rooms were dirty. Overall vibe was off.
Great location in the old town. Clean and functional. Good air con. Good breakfast.
Room was quite small.
L'emplacement en centre ville.
Pas de retour sur des questions essentielles. Il serait important d'informer que les toilettes sont un sanybroyeur très bruyant et écolo ( pas de papier wc dans les toilettes).
The location was great that is probably the only positive point.
The room did not have windows, it is a bit claustrophobic. You cannot refresh the room.
Posizione perfetta in pieno centro
Il bagno non è separato dalla camera, pulizia scarsa. La stanza praticamente non ha pareti ma solo vetrate per cui è molto rumorosa e luminosa la mattina nonostante gli oscuranti
Kjempefin beliggenhet rett ved siden av Plaza Nuevo og mange spisesteder. Gangavstand til kjøpesenter.
Bråkete toalett og digital nøkkel som streiket av og til. Frokosten var noe enkel med lite pålegg.
Wonderful location and the room was huge and very comfortable and a balcony towards the streets of old town was a big plus. Breakfast was lovely too and it was very convenient to have a little table and chairs too enjoy it on in the room too. Lovely staff, clean and comfortable. Thank you - we loved it! 😊
Great Location, helpful staff, comfortable bed and lovely breakfast.
The woman in the reception was very helpfull. Thank you ❤️
No window. But this i new.
Son emplacement
Le bruit de la rue, le bruit très bruyant du sanibroyeur, les joints sales de la salle d’eau et l’espace restreint pour le petit déjeuner dont certains produits de boulangerie et pâtisserie n’étaient pas très frais.
Mooi centraal gelegen in het oude centrum.
De ramen waren enkel glas en dus was er enorm hard geluid van de straat te horen wat tot 5 uur in de nacht doorging. De douche was niet heel warm en een zachte straal en als je het toilet doortrok dan maakte dat enorm kabaal. Het was een niet enorm slecht maar voor de prijs (170 per nacht) viel het tegen.
The position is incredibly functional to visit Bilbao, as it lays in the middle of the Old Town (near to many recommended pinxtos spots). It's incredibly easy to arrive using public transportation, the metro and the overground trains are easily within reach. If you're a fan of Alice in Wonderland you'll love it, as many things are styled following that visual imagery. When we needed assistance, there was a whatsapp number that swiftly responded and helped us with clear and precise information.
The hotel is located in the heart of Bilbao's old town and it is surrounded by countless bars and restaurant. You'll be in the middle of the city's nightlife, which is great if you like to go out and have a few drinks and pinxtos, but it also means that when you get home, you'll have to deal with all the noises that usually happen at night in these kind of areas. During parades, Aste Nagusia and other significant events, it will be very hard to sleep as you'll hear everything that happens downstairs in the streets. The hotel provides you with ear plugs though. You have to throw the toilet paper in a bin and not in the toilet.
posizione ottima nel casco Velho di Bilbao raggiungibili a piedi tutti i luoghi da vedere di Bilbao, colazione con poca scelta spazio limitato dove eseguirla, camera un poco rumorosa ma molto particolare a vetri con "vista strada"
L’emplacement !
Les toilettes pas terrible
ens varen deixar entrar abans per fer el chek in
el lavabo feia molt soroll i poc aïllat. No em va agradar que no fessin la neteja ni canvi de toballoles durant l'estada. L'esmorzar era massa tard.
Gute Lage
Sehr laut, kein abgeschlossenes WC/Bad, schmutzig (Bad und Bettdecke).
La posizione
La colazione gestita male , I rumori che provengono dalla zona comune .
1 nappal az erkezes előtt lemondták a szállast túlfoglalásra hivatkozva. Csak jóval dragabban tudtam szállast foglalni.
Perfect location for a night in Bilbao old town. Nice room, clean, comfortable bed, great shower, double-glazing to cut street noise and good AC. Helpful staff.
The online access didn’t work, we didn’t get a code and had to be given it by a real person on-site… thank goodness for humans!
Comfortable bed and good location
Awful value for money for the standard of accommodation
La ubicación
La cama un poco incómoda
It’s position right in the casco viejo
It was basically a typical apartment that has been divided into several rooms, with extremely thin walls and virtually no soundproofing. You can hear absolutely everything from the neighbouring rooms. To make matters worse, several members of the cleaning staff started having loud conversations in the hallway/common area as early as 7am and continued until 10am, on a Sunday!! They were talking as if there were no guests trying to sleep, making it extremely difficult to get any rest. Overall, the lack of soundproofing and the noise from the staff made the stay very uncomfortable, especially in the morning.
Posizione e stanza
Di buono ha solamente la posizione centrale
Terribile esperienza, camera da letto al primo piano ricavata da una veranda, quindi totalmente chiusa a vetri con nessuna privacy, ti vedono dalla strada. Caldissima d estate e non insonorizzatta, quindi rumore h24. Impossibile dormire. Wc sanitrit a fianco a letto senza porta con scarico rumorossisimo. Lampada sopra lo specchio del bagno attaccata con lo scotch
De ligging is top!
Door het authentieke karakter (enkele beglazing) hoor je heel veel geluid van de stad. De ligging is super centraal maar dit heeft helaas ook zijn nadeel.
L’emplacement
La zone petit déjeuner trop petite et pas conviviale. Table bar face à un mur. Produits quelconques.
Localización y trato del personal. Tuvimos un pequeño problema con los códigos de acceso que solucionaron enseguida. Muy original la decoración
El ruido del baño
Ubicación excelente.
Mucho ruido de la calle, el balcón es antiguo de madera y no aisla del ruido. Y dentro también mucho ruido.
At the beginning of OldTown Bilbao en close to modern shopping area. So perfect for quick visit of Bilbao Centre. Close to parking garage (300m walk as road to AliciaZzz is pedestrian area).
The spaces are small and offer modest comfort. Bathrooms small and a little outdated.
Het pension is gezellig ingericht en centraal gelegen in de oude binnenstad. We hadden verwacht dat er wel geluidsoverlast zou zijn, maar dit was niet het geval. We waren blij met alle voorzieningen die er waren. Heerlijke douche en goed ontbijt en lekker bed.
Het enige wat we vervelend vonden was dat we 2 keer een mail kregen met de beschrijving hoe we in het gebouw moesten komen maar geen code zodat we niet naar binnen konden. Het nummer wat in die mails stond bleek niet de code te zijn. De communicatie verliep in het Spaans wat voor ons lastig is. Uiteindelijk kregen we hulp van iemand die in het gebouw woont en Engels sprak. Hij heeft de eigenaresse gebeld we via de app kregen we een telefoonnummer wat we konden bellen waarna het probleem snel opgelost was en we verder genoten hebben van ons verblijf!
Superb location, a bit noisy but you’re provided with earplugs and the experience of an old restored house in the old town of Bilbao is making up for it. Nicely decorated rooms, clean. Includes breakfast which is really nice.
Our Airconditioning was leaking.
localisation parfait, proche du metro et des commerces petit déj très bon et en bonne quantité personnel sympa facile à trouver bon prix
In pieno centro città perfetto Buona colazione
Camera posta al primo piano di u a via centralissima molta ma molta confusione almeno fino alle tre di notte, magari dei vetri insonorizzati potrebbero ridurre il problema Capitolo pulizia non si può buttare la carta igienica nel water ma almeno il cestino andrebbe svuotato giornalmente
Centralt och nära till allt
Den ekologiska toaletten och avsaknandet till en dörr eller åtminstone ett draperi mellan rummet och toaletten.
Location
Great location. Everything worked well. Clean efficient and effective
Nothing
Emplacement, la clim bienvenue
Bruyant avec la vie extérieure mais surtout le système d'eau à l'intérieur !il faut se débrouiller dans l'appartement, surtout si comme nous vous partez tôt.
Muy céntrico. La decoración ambientada en Alicia en el país de las maravillas era muy original. La cama cómoda y el lugar estaba limpio
Hay mucho ruido de la calle pero te dan unos tapones para los oídos y se puede descansar
Tolle Lage, unkompliziert
Straßenlärm stark zu hören, aber Ohropax liegen bereit
Ubicación
Ruido callejero pero me parece inevitable por su ubicacion
Ubicación y vistas
Ventanas antiguas y estropeadas Sin puerta en el baño
Las vistas, la ubicación y la cama
Ruidoso y q el baño no tiene puerta
perfekte Lage inmitten der Altstadt; sehr ruhig durch gute Fenster
Posizione perfetta per visitare la città, nel cuore del casco viejo e a pochi metri dalla fermata della metro. Letto molto comodo, stanze silenziose nonostante la posizione centrale. Colazione self service molto varia Il receptionist davvero cordiale e disponibile Insomma, Un piacere alloggiare qui!
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Uitstekende ligging
Kleine kamer met kleine badkamer, geen kast voor kleding maar ook geen ruimte om je koffer te zetten
Een leuke knusse kamer in het hartje van de levendige oude stad van Bilbao.
Niet van toepassing.
Perfect in het centrum gelegen en met airconditioning.
De badkamer van kamer 102 had een erg onaangename geur. Ook het toilet spoelde midden in de nacht spontaan door.
Dans l'ensemble tout
la salle de bain qui manquait d'intimité et le système du broyeur pour les toilettes ( très bruyant, pas très hygiénique, même si écologique)
Locația, modul de comunicare al gazdei( informații precise, explicite), ambientul, creativitatea in amenajările interioare, reducerea la parcare😄, curățenia, atenția la nevoile clienților.
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El estar en el casco viejo, y la atencion. Aunque ha hecho calor, nos ha gustado mucho el ventanal de la habitacion, un antiguo mirador.
La bomba del bater suena muy fuerte. Por lo que a las noches no la usamos.
Läget är superperfekt, mitt i gamla staden. Det är bara några hundra meter bort till Nueva Plaza. Interiören var utmärkt ombygd och renoverad för att passa i denna gamla byggnad. Utrymmena blev lite udda, och mycket trevliga.
Frukosten var ingen höjdare. Det fanns nästan bara vitt bröd, yoghurt och mjukost som till en normal frukost. Däremot fanns det massor av sötsaker, typ wienerbröd, marmelad mm. Jag önskar att det hade funnits ett handtag att hålla sig i när man duschade. Att tvätta fötterna blev till en balanskonst.
Location, responsive host, A/C,
Pedí una habitación con mirador y la obtuvimos. Es muy bonita. Todo el piso está decorado al estilo de Alicia en el mundo de las maravillas. En pleno casco antiguo.
Seguimos las instrucciones para acceder, pero nuestra tarjeta no funcionaba. El WhatsApp no contestó hasta 3 horas despues. El número de urgencias atendió cuando llamé la segunda vez. El casco antiguo tiene desventajas: hasta las tantas la gente en la calle. Después la limpieza de calle con agua. Por la madrugada la basura. La bomba de agua para el WC hace mucho ruido y se escucha la del al lado también.
Good breakfast. Quirky decor for the room's theme.
The toilet pump was noisy
L'établissement est génial nouveau concept top ... système de digicode pour entrer ds l'immeuble et votre chambre à n'importe quelle heure ce qui laisse une liberté totale ...situé en plein centre ville ds une rue piétons ce qui permet de visiter bilbao sans voiture plus tout commerce a portée de main 😍 le ptit déj est en self service dans un espace dédié qui offre une multitude de choix et a n'importe quelle heure ... top !!!
Le ptit bémol pour les personnes a mobilité réduite seul un parking payant a 10 minutes a pied pour y garer sa voiture mais possibilité de se faire déposer juste devant l'hébergement quand même !!!
I stayed in a few places in the Old Town and this is one of the best. Room was excellent, staff were super helpful and it’s a great location. Breakfast and coffee were also much appreciated.
NA
Ubicación, acceso sin problemas, y todo limpio. La cama muy cómoda
El baño sin puerta a la habitación
Excelente bed & breakfast en el casco histórico de Bilbao! La ubicación es ÓPTIMA, con acceso a todos los bares y restaurantes del casco, a su vez cerca del Mercado de la Ribera y del Museo Guggenheim. La chica de recepción fue muy atenta y amable! Punto aparte para el desayuno, sinceramente es muy bueno para lo que suelen ser los b&b.
Nada
Kreativt indrettet. Virkelig god placering i byens gamle kvarter. Vi oplevede ikke udfordringer med larm fra gaden, vi oplevede det nærmere som lyden af hyggeligt gadeliv. Morgenmaden var enkel, men god.
Het vriendelijke personeel, de prachtige ramen, de locatie en het schattige ontbijt.
Dat het toilet open was
The staff were very friendly and accommodating. The location was excellent. Close to shops, restaurants and bars.
The room was small enough and there was little or no storage available, no dresser or side table. There was a place to hang clothes but nothing with drawers etc. In fact there was very little furniture in the room. It was also quite noisy particularly on Saturday night. For a one night stay it would have been fine but for 3 nights it wasn't. I don't like giving negative reviews however it's just my opinion. I thought the breakfast was very basic (there were no meats or boiled eggs for example) mainly fruit and pastries/bread rolls.
Fijne bedden, leuke kamer
Straat lawaai. Wel oordoppen in badkamer gevonden
Entrar ha sido muy cómodo aún sin recepción personal. La decoración bien, la ropa de cama bien y almohadas suficientes. Las vistas geniales desde nuestra habitación "La Reina de Corazones". El tamaño de la habitación es muy adecuado y se agradece que no haya olores extraños, olía a limpio como debe ser. La ubicación excelente, a 3 minutos del metro. El desayuno perfecto, con frutas diferentes, bollería de harinas integrales, diferentes tipos de pan, leche de vaca y vegetal, zumo, cereales, cacao, infusiones, aceite de oliva... todo rico.
Las ventanas son preciosas pero tienen cero aislamiento acústico y cero aislamiento térmico (menos mal que era Junio) El ruido del váter ecológico decepcionante. Y, sobre la limpieza, en general muy bien pero, tiene detalles como las juntas de la ducha y las pelusas de la parte baja de las sillas a las que se podía prestar más atención.
Posizione centrale, ottima per visitare il centro a piedi ma anche per raggiungere zone più periferiche o l’aeroporto con i mezzi pubblici Abbiamo apprezzato la possibilità di lasciare, anche se solo per alcune ore, i bagagli dopo il check-out. Lo staff che abbiamo incontrato la mattina è stato gentile e disponibile.
Il bagno interno non è in alcun modo separato dalla stanza, non permettendo al un tipo di privacy. Le finestre della camera si aprivano con molta difficoltà e tranne che per una non restavano aperte. Non ha molto senso aprire le tende perché la camera è alla stessa altezza di altri appartamenti con la stessa tipologia di tende e anche qui non ci sarebbe privacy. Prezzo molto alto, so che Bilbao è piuttosto cara ma trovo comunque non buono il rapporto qualità-prezzo.
Wir haben eine wirklich schöne Zeit verbracht! Die Lage mitten in der Altstadt ist einfach top und perfekt, um alles zu Fuß zu erkunden. Unser Zimmer war sehr schön gestaltet, das Frühstück lecker. Besonders hervorheben möchten wir auch das sehr nette und aufmerksame Personal. Insgesamt aber ein toller Aufenthalt – wir kommen gerne wieder!
Der einzige kleine Minuspunkt: Im Zimmer haben uns ein paar zusätzliche Ablagemöglichkeiten gefehlt.
Lovely position in the old town....which is very atmospheric and many restaurants and bars. Staff helpful and friendly Breakfast was nice continental. Could use kitchen facilties all day ....tea and cake !
A little small but it was adequate as a single room.
This has been my second trip with a few years apart, and the place continues to deliver high scores for me on location, functionality and value for money. It is indeed an Alice in Wonderland experience. Good communication from the staff, very helpful and practical support, good facilities. I would repeat staying here and highly recommend the experience.
Although not related to the actual premises, there is a strong cooking smell in the shared entrance and main staircase to the building, that could be addressed for maximum positive impact on arrival and leaving.
Ligging, ontbijt, prima bed
Eenpersoons kamer beetje klein. Maar voor 2 nachtjes prima.
Mitten in der Altstadt. Mitten im Leben. Etwas hellhörig, dafür liegen im Badezimmer Ohrstöpsel bereit. Klimaanlage. Gute Location.
Hola! La habitación era bonito y limpia. Todos muy bien - desayuno incluido - La plaza esta central. El personal es amable y competente. Damos las gracias...! Veronika y Udo
L'emplacement l'accueil du personnel et la décoration
Le manque d'intimité de la salle de bain
I love this place and have stayed here several times. It is whimsical, but very comfortable
Bien
Rien
La amplitud de la habitación
It was completely in the centre of all the sites, clean, helpful and responsive staff. I would stay there again.
All was good.
Very central in the old town, easy to get in and out. Nice little shared kitchen and fresh breakfast ingredients each morning. 10% Discount for nearby car park
Quite noisy outside but not unexpected due to location. Earplugs provided And the open plan toilet, it's just not a fun experience, I have been married for 28 years and really don't want to hear my husband doing his 'business' and vice versa.
Uniquement l’emplacement
Cet hôtel n’est pas digne de la qualité Booking, j’ai payé 580€ pour 2 nuits Cela ne vaut pas plus de 50€ la nuit Entre la nuisance sonore, et la qualité de la chambre Ok c’était le week-end de la coupe d’Europe de Rugby mais j’ai le sentiment de mettre fait avoir et je déteste ça Je suis client booking depuis des années et je ne comprends pas
Struttura meravigliosa. Posizione perfetta, in centro, ma affatto rumorosa. Colazione buonissima. Camera romantica e con vista da sogno. Io non valuto tutte le strutture, perché viaggio tanto. Ma qui valeva la pena di spendere due parole perché se lo meritano davvero…mi hanno risolto anche in brevissimo tempo una difficoltà che ho creato io. Top.
Die Lage in der Altstadt ist perfekt auch wenn nachts noch die eine oder andere Person unterwegs ist.
Abschließen der Zimmertür war nicht ohne weiteres möglich. Frühstück könnte auch noch Wurst o. Ä. und Müslialternative angeboten werden. Sonst perfekte Auswahl.
Staff molto gentile e disponibile, buona posizione per visitare Bilbao ma anche per i collegamenti con le città vicine.
La stanza è veramente poco insonorizzata, quindi soprattutto la sera sembra di stare in strada. Il bagno non è veramente separato dalla camera (non c'è una porta) quindi si sentono tutti i rumori e odori. Inoltre lo scarico del water fa veramente molto rumore e non è possibile buttare la carta igienica nel WC. Rapporto qualità prezzo pessimo, dato che abbiamo pagato 150 euro a notte, ma non ne vale la pena.
La ubicación y el trato es excepcional El desayuno es muy completo, con variedad y abundante. Mucho mejor que en otros B&B en los que he estado Muy recomendable, sin duda será mi primera opción en Bilbao
Como siempre que te alojas en zonas céntricas y de casco viejo, hay más ruidos y actividades todo el día. Pero para eso existen los tapones, que además ellos ya te los dan como cortesía
מיקום מצוין צוות נחמד נקי ונוח
דלת מקלחת קצת מוזר ארוחת בוקר מתחילה קצת מאוחר
Excellent location, very clean, never met host but very good communication via WhatsApp. Cute bedroom, nice and cosy. Was nice and warm and I had a nice sleep.
Breakfast was too late. I had to be at the airport for 8am and I think breakfast started at either 8 or 8:30am.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.63/10Issues with cleanliness noted, including dirty mirrors and under the bed.
Service
9.1/10Positive feedback regarding service, with clear communication and quick responses.
Location
9.14/10Excellent location mentioned multiple times.
Room Quality
7.09/10Multiple concerns about room size, noise isolation, and furniture.
Amenities
8.12/10Amenities are adequate but limited, with mention of small kitchenette.
Value for Money
8.58/10Decent value considering the location and some positive aspects.
Food and Beverage
8.63/10Breakfast and food quality received generally positive remarks.
Overall Experience
8.1/10Mixed feelings about stay; some positives balanced by notable negatives.
Each room offers Alice in Wonderland-inspired decor for a playful, memorable stay.
Situated in Bilbao’s historic quarter, with easy access to Cathedral and city attractions.
Free Wi-Fi and air-conditioned rooms complement a convenient base near dining options.