Gran Hotel Higuey

It’s a good hotel to stay

This motel advertise is a scam a completly fraud. The address in the website does not exist. It takes you to an industry area and from that place to the real motel address I walked an hour an a half. The pictures published are not real. The hotel is piece of garbage. The place is dirty, old, unsafe. No internet signal in the bedrooms some signal at the stairs. I had to file a claim with Expedia as this type of place that do not have real information should be removed from Expedia.

Nos quedamos sin agua todo un día y sin electricidad

Todo bien, atencion, limpieza, pero el desayuno ofrecido deja mucho de que hablar, la verda muy deficiente.

First, the location on the Expedia app and on Google is wrong. I ended up taking three taxi and walking an hour and a half wasting half my day to find a place. Then it says that a continental breakfast is included but that is absolutely not true, there was only coffee. It also says there's massage service, also not true. There was hair in the bathroom. The shower curtain was dirty. The walls were thirty.There was candle wax everywhere. The had not clean the floor in months. My feet got brown by walking from the bathroom to the bed. The tv was very small and there was no battery in the controller. And it is the most noisy hotel I ever stayed at. At any hour day or night, there is traffic outside, honking, music, yelling, buses,etc... they claim the room are soundproof, but they are not, absolutely not, not at all. You can also hear the corridor noises and there's more than an inch of spacing at the bottom of the doors. Overall dirty, uncomfortable, full of lies in the advertisement. I could not sleep and I even left before the end of my stay. Remember I had walked and eat in the city for hours. I needed to rest.

Nobe

Good

Falta de servicios básicos como agua y luz en momentos.

Se fue el agua y el aire acondicionado se dañó

Good stay middle in the center of the city great view. Great ac no tv

The staff and location are great!

Amazing price

Nice and very clean.

Goob hotel Friendly's

😔

Todo muy bien, para el precio, un lugar de paso para descansar lo recomiendo

Had a great time

Recepción y chek in excelente por lo demás un desastre camas poco limpia , Baño poca higiene . Y desayuno lamentable , calidad precio por debajo un poquito más caro y mejoren las instalaciones

I love everything

Clouse to bus stop

I was surprised at the level of value and quality of the Gran Hotel and the workers not only treated me as a guest but almost as if family

Not what the pictures showed

Estuvo bien para una estancia de paso.

Fiesta and lastime in this hotel

The bathrooms needs fixings and theres no hot water

Cheap,barato Very good food next door Take garden/parking side ☝️ Front side is very very noisy Hotel needs Upgrades

Personal atento, muy buena ubicación cerca de todo Edificio muy antiguo, igual el mobiliario pero está bien para pasar una o dos noches

The property manager hotel manager was honest attentive polite accommodating understanding friendly helpful caring happy multilingual protective of me who speaks English not much Spanish mindful always in good spirits as well as the great staff and their loving caring understanding honest attentiveness cleanliness accommodating it was a very good experience to stay there I'm at home in higuey for over 9 years my husband and I have lived in higuey Dominican Republic and in all the years and amount of times I've spent in our own apartment in higuey this was by far one hundred percent better than that service's are amazing with the whole entire property hotel everything was stellar for me I love and recommend this property hotel for any tourists

Staff were nice