Dutch Manor Boutique Hotel

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The place was good

One room was small while the other was good one

Courteous and professional staff. Food. Pricing.

Great, huge room that was clean and well aired. Super comfy bed, helpful staff!

Nothing. It was great!

Very nice and cute property with big room, friendly staff and excellent breakfast

A great little gem in Mattancherry - top notch rooms at very good value. Wonderful little team - warm and hospitable.

Food was a real low point - breakfast was below par - it's quite difficult to get a potato masala or a sambar wrong, but the chef did. I ordered a simple chicken curry and rice - again a nuts & bolts dish. The chicken was rubbery - either overcooked or stale. Could not eat it. Went to Kerala Lunch Home and had a fabulous meal.

The property is well maintained and the staff is well aware of how to treat guests. They are multi lingual and work well with each other to ensure that the customer doesn't have any situations.

There was nothing that we didn't like. My family was also delighted with the property and the way everything was dealt with.

The hotel is small but the staff are lovely & the room was very clean. The breakfast selection is very limited as it is a small boutique hotel but it was still good (dosa / idly for vegetarians) Location is near to some shops and mattancherry palace - fort kochi area is also very close by auto price also great - was simple and fitted our needs

nothing

hôtel agréable très propre bon petit déjeuner bon accueil personnel attentif serviable

chambre un peu petite mais bien climatisée emplacement bon près du jewish quarter mais petite marche

Perfect property to stay when visiting Fort Kochi. Since I prefer quiet over the hustle, staying in Mattancherry while exploring Fort Kochi made my stay even better. Also, the property is walkable from Jew's Town. The room was spacious and very clean. The staffs are friendly and take the time to ensure we are comfortable and enjoying our stay. I would like to thank Vishnu for being an excellent host and suggesting local restaurants and spas to visit. The recommended places were great.

My only suggestion is the breakfast buffet can be improved in terms of taste and options.

Supportive staffs.

Nothing

Everything

the staff were polite and friendly and the beds were comfortable with nice, green views of Mattancherry. The room was fairly clean. The cleaning service the next day did not happen in the morning like we requested, but in the evening - it was a bit shocking to come back to someone casually letting us know they haven't gotten around to it yet but they made up for it with a sweet towel toy for our kid and a note apologising along with a cleaning service in the evening. It was walking distance of things within Mattancherry.

I think if this place were priced between 4000- 6000 INR per night - I would have rated it better. For the 12,500 I paid per night - it grossly undelivered. the toilet seats were broken, the rug was stained, we asked for an early check in and waited for 3 hours because they got the wrong room ready, the bathroom was just weird with no ventilation and there is no third space to hang out in for the price they are charging. breakfast was passable. coffee was bad. the entire building seemed to be a mess throughout the day.

pulizia perfetta, camere spaziose, bella accoglienza, personale molto gentile e disponibile

The property was close to most tourist locations. The room size was decent and the bed was very comfortable. It was also quite sound proof

I was originally provide a room in the 2nd floor where the AC was not working properly. This was sorted when the room was changed.

A nice lounge area

Very nice hotel!

Nothing

It was nice, clean and comfortable

Dutch Manor was not a heritage property like they advertised. The property was too expensive for the location and what it offered. It’s just that for the Kochi biennale the rates were more than doubled and it wasn’t worth ₹15,000 per night. In April the rates are ₹7000 per night which is their actual rate. The food is less than average.

Very good location and room was clean.

It’s a small, clean, well maintained hotel. What made it lovely was the staff Kamal, Vishnu and ?Hiresh as well as kitchen staff. Room was on the 3rd floor but if you have knee issues be aware that it is via stairs only. Large rooms with good air conditioning and good comfortable bedding. Breakfast was different and interesting and Vishnu kindly packed some papaya for me as my driver had arrived.

The bathroom and toilet were nice however despite having the heater on for over 30 mins, water wasn’t warm throughout the wash. It started warm then became Luke warm at best. Being a solo female traveler, the location was my main reason for a lower score. Although it is walking distance to Jew Town and Synagogue and Dutch Palace, the main eateries and sights are in the Fort Kochi area which was a 40 min walk. If you want to get away from it all, this place is tucked away and gives you a good feel of local life.

Excellent staff. Helped with booking taxis and tours in advance of our arrival. Good breakfast. Clean and comfortable rooms. Short rickshaw ride to main tourist area.

Lunch service was slightly slow. Cold bottled water in the room would be a nice touch.

The location was excellent, very friendly and helpful staff.

This is a charming small hotel in a convenient location, not too far from either Fort Kochi or Jew Town. The room we had was huge, it was very comfortable. Also the staff were super helpful and friendly, they even managed to squeeze us in with early check in, late check out and a room upgrade! Fantastic customer service!

helpful staff, comfy beds, great location

no proper hot water supply in the showers (limited to 5 liters) is ok in a cheap hostel but not in a hotel which charges this much.

Lovely staff, quiet location, breakfast was good.

The AC made the room smell musty.

Good location. Very nice and helpful staff. Wonderful kerala breakfast and very accomodating

The best part was the staff. They were welcoming and helpful. Always at your service. Vishnu took great care to make sure we were comfortable, even walking to the street to help us secure a drivers dusting a busy festival season. He also gave us good local tips. The rooms were clean and bright. Renovated, while keeping a simple character.

Breakfast was limited.

Very sweet property, team was very warm and efficient. Harish & Tom were such an asset. Clean room and bathroom, An attached pantry was also very comfortable.

Whilst it is a hotel to me it was like a boutique guest house I hope to stay again as I have a friend in Kochi and for me this feels like home

Nothing

Sehr nettes Hotel in guter Lage - äußerst hilfsbereits und freundliches Personal - sehr sauber - sehr empfehlenswert für Besichtigungen von Mattancherry und Fort Kochi - jederzeit wieder!

Proactive in arranging for airport transfer, comfortable and clean

May not be suitable for customers who have mobility issues as there is no lift.

We are two sisters from Qatar and had a truly wonderful stay at this hotel. What impressed us most was the care for small details and the kindness of the staff – everyone was so friendly and helpful. They provided us with great information about the area and nearby markets, and even welcomed us with a complimentary room upgrade. Breakfast was freshly cooked by a professional chef, and I especially loved the beetroot pickle. The chef and manager were so generous to even share the recipe with me! The hotel itself was spotless, beautifully traditional, and full of historical charm. On our last day, they kindly arranged a taxi to the airport, which made our departure smooth and stress-free. On our last day, the room keeper surprised us with a towel shaped Elephant. We also noticed how humble and supportive the people of Kerala are – always ready to help. The hotel feels like a villa, with a lovely garden where children can play while adults enjoy tea in nature. It’s perfect for couples, family trips, or a getaway with friends. This has been my best hotel experience in Kochi, and I will definitely return. Highly recommended! 🌿✨

The laundry service is not available around the clock, so guests need to plan at least a day in advance. The hotel’s indoor spaces could benefit from better ventilation, as the wooden furniture has a slightly strong odor. It would also be more comfortable if slippers were provided along with the toiletries. Additionally, I would recommend placing an iron and ironing board in each room for guests’ convenience.

D une propreté rare, hôtel tout simple mais central.

L odeur dans la salle a manger est à régler. Heureusement on a pu prendre le petit déjeuner sur la terrasse

Convenience and quaint personalised service

NA

The manor was very clean and the staff was very helpful and attentive. The food was excellent and of high qualtiy ingredients.

I only had one issue of the gate being locked and I had to wait around 5 minutes to get the attention of the attendant to be let in.

The place is clean, perfect for stay with family and friends located perfectly in the centr and convenient to compute in cab and auto. Staff were friendly and accomodating Food especially breakfast and dinner was excellent

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Very comfortable bed, nice room. Shower was excellent but most importantly the staff were so nice to us, you really felt they genuinely wanted to make sure you had all that you needed for a comfortable stay. I felt they went above and beyond to help us .

It was perfect for us, there was nothing we did not like.

The location is very beautiful and the staff is extremely kind and prepared. There is AC and hot water and the typical Indian breakfast is included, very good!

We liked everything - for breakfast they provide Indian breakfast + eggs + coffee/tea, so do not expect continental breakfast, but the food is amazing and very well cooked

A nice boutique hotel at a quaint location. Got an upgrade, so we are thankful to the manager. I wish there were more options in the food, however, we ordered daal, chapaati and rice and they were tasty. People visiting nearby attractions in Fort Kochi can consider this property.

Excellent staff.Great location

I liked that the staff were very friendly and helpful. I only stayed a few hours but every request I made was met. A car was booked at 2:30 am to the airport and it was on time plus the night manager called me as requested too. I had paid for breakfast but was unable to enjoy it, so was given a packed option to eat on the plane. The shower was great - I had two, before and after my day's outing and I was really glad I'd booked a room to change and re-organise my packing instead of trying to save money and just go to the airport direct from a day of sightseeing

I think the neighbourhood was a little smelly, which wasn't pleasant at about midnight as I could smell it in my room. The views aren't good either - curtains were kept closed at all times.

The location was ideal to all the touristic spots in and around Mattancherry.

We were allowed to checkin early, but we had to pay half a day rent for that (eventhough the room was already available).

breakfast was mediocre

The staff was amazing, everyone was really helpful, very quick and smart to resolve any questions we had. The property was clean, comfortable and spacious! We had huge bathroom for a family room. Location of property is few minutes walking distance from Mattancherry and Jew town. Also, proximity to the Fort Kochi beach, Princess street, Napier street, Kathakali centre - all are 8-10 mins by auto/cab and 25-30 mins walking Breakfast at property had local Kerala cuisine with an option of north Indian breakfast- all extremely delicious! Mr. Praveen helped us arrange a trip to Alleppey, which was the most enjoyable part of our trip!

It was perfect!

Clean. Good staff.

Overpriced for the facility and location.

The staff were very attentive and helpful. They arranged travel, booked tickets for a show and arranged a cooking demonstration in their kitchen for us. The bedrooms and bathrooms are clean and well maintained. Dinner was excellent quality although they wanted an hour’s notice of our order as they buy everything fresh to order. Breakfast was a more limited selection compared to bigger hotels but again excellent quality.

Nothing

Very neat, clean and quiet property, efficiently run.

I was a little disappointed with the location of the property.

Excellent location. Good air conditioning and facilities.

Water pressure was rather low, can be temporary.

Cleanliness and modern fittings

Location

spacious rooms & friendly staff

there was no lift

Friendly staff, comfortable bed, good location

Poor WiFi, weak/not working at times, a few mosquitos in the room. Difficult to regulate AC, in order to have the temperature cool, needed to put on ceiling fans which were very noisy at night. Shower pressure was very good but the drain had not been cleaned (according to housekeeping who had to sort it out) so water flooded out into bathroom and bedroom area, staff cleaned it up quickly. Rooms did not look like they were well maintained, stains in the floor rug, marks on the wall etc despite us hearing that the property had been renovated very recently. Breakfast was ok but we were told that we could come down for it up to 10.30 am. We arrived just before that and my husband was told that the staff had rang our room (the phone didn’t work as that was the second time we’d been told of a call and we’d received none!) earlier as they wanted us down around 9.30-10. Not very welcoming and we then were served food without asking in advance if there was anything we didn’t eat/were allergic too and then the waiter went to a different room so we couldn’t ask for coffee or anything until he would resurface a while later. No bar or alcohol served. That’s not unusual in Kochi but there’s also no area to hang out and relax unless you want to go out on a small balcony area where mosquitos are prevalent. If prices were less, we might have been happier but they were 25% more than a lovely heritage property that we’d stayed in the previous weekend (Ginger Museum Hotel) so we expected a similar standard but the building wasn’t as nice and food and service were at a different level. On a positive note, the night staff were very helpful and friendly and made us a breakfast to take away as we had an early flight on our last day so we appreciated that. The hotel could be nice but the prices are too high at the moment for what is quite a basic room, not 4 or 5 star prices/standards.

1. the staff is really kind, humble and accommodating. they provided my father (who reached really early) with a early check in. they were always willing to cater to our requests to the best of their abilities. 2. the rooms are spacious and the property is neatly maintained.

1. Not so much a reflection on the property but the location is not the most ideal. It is close to the Jew Town area but away from Fort Kochi area (and there is a lot more to do there). the roads are not exactly walkable (esp with a baby stroller). 2. The food for meals (other than breakfast) could be improved.

Friendly & helpful staff

It was a nice Heritage property.

Nothing.

Staff very nice and helpful. Room service very tasty.

We had a wonderful stay, loved everything - it was comfortable, clean, a great location and with amazing staff.

There was nothing we didn’t like.

Excellent staff and neat, clean property

Location is a bit inside, but it's walking distance from local markets as well as Dutch town, so it's still nice.

Without blinking an eye, it is the staff that makes the stay expectational. They have been caring and up to looking at your comfort. The hotel is well kept and clean. The rooms have good vibes. The selection of upholstery and furniture makes the room warm and cozy. Breakfast served was hot and delicious. The location of the hotel is very good.

Not that I can point out any

Lovely breakfast and great rooms with two toilets

Tariff is too high

So stylish, clean and quiet. The staff very warm and helpful. Food excellent - very fresh.

The Owner the Manager and all the staff were excellent in their very hospitable service.

We Liked everything....

I absolutely enjoyed the hospitality of the staff at the Dutch Manor. The food was delicious and they provided me with help with all the queries I had. They made me feel comfortable during my stay with everything I needed. The property is in an excellent quiet location, walking distance from the Jew town and a short ride away from Fort Kochi. In fact I spent a day walking from the property to Fort Kochi. I would highly recommend this lovely place!

I would have liked if the property had a pool, to beat the heat after a long day in the sun

Excellent hotel! We were a group of 8 and stayed here for 5 nights. The rooms and the entire property are very clean. The staff goes out of their way to make sure we are comfortable. It is worth staying here just for how well the staff take care of you. Mr. Praveen in particular was very helpful with all information - local tips, organizing cabs, meals etc. Special thanks to him! The rooms are very comfortable. There is sitting space, the beds are quite big enough for two, and bathrooms are modernized, but still have buckets for Indian style bathing. The windows have very good mosquito netting, so there were no mosquitoes in the rooms. The wifi was strong. The breakfast was wonderful - with different variety of dishes everyday! The location in Mattancherry is quite good too. It is very close to the palace, the Synagogue and the Jew town. There are a some good restaurants nearby, and plenty of fruit vendors. For Fort Kochi, it's either a long walk of about 3 km or a short ride in an Auto (very easy to get).

The only thing our group felt could be improved was the coffee - the hotel should invest in a coffee machine. For such a nice hotel, offering instant coffee is a bit of a disappointment.

Very nice property and great rooms. Food was authentic and close to the centre.

Really cosy room and really good service. Kind people, calm place, super sleep and clean room. Really nice breakfasts Really helpful for any request. All step easy. Really nice stay in this all brand new hotel. Gave us some tips for have lunch and drinks too. Really helpful.

Nothing to say.

Wonderful stay: - the whole hotel was squeaky clean to western standards (which is rare!) - beautiful design with high quality furnishing - comfortable mattress - very good breakfast (and they are flexible with it too, according to your breakfast) - great service (help in booking tickets, transfer to my next travel location etc)

If you haven’t read it elsewhere already - I wouldn’t recommend traveling to Kochi around the time I did (end of July) as everything was completely empty

The staff is amazing, well maintained rooms and delicious food

All, Dutch Manor is great. Aesthetically very beautiful, sparkling clean, spacious, and quiet rooms. It’s well located in a quiet and characteristic area of Kochi near the Jew quarter. Staff is very friendly, service was great. Highly recommended for a stay in the beautiful city of Kochi!