Hilton Mexico City Airport vs Similar Hotels

Several issues were reported with the rooms, including malfunctioning showers and noise issues.

Habitation was spacious and nicely equipped.

Reviews were mixed about room quality, with some guests finding issues like old facilities.

Rooms are spacious and comfortable with good lighting.

Reviews indicate the hotel is very dirty and poorly maintained.

Room was clean, quiet and a good size. Clean and comfortable throughout.

Several reviews noted issues with cleanliness, including unclean rooms and linens.

The room was reported to be not clean during return stay.

The hotel's location is excellent, particularly for airport access.

Location is ideal for traveling with easy access to the airport.

Multiple reviews praised the hotel's convenient location near the airport.

Hotel is conveniently located inside the airport, making it easy for guests.

Staff were noted to be polite and welcoming, although some issues with customer service were mentioned.

The reception team were welcoming and extremely helpful. Excellent service was noted in multiple reviews.

Most guests appreciated the hospitality and service provided by the staff.

Many reviews highlighted excellent, friendly service and responsiveness from staff.

Breakfast was positively mentioned, but there were issues with food accuracy and quality.

Free included breakfast was first class but some felt options were limited.

Concerns were raised about the high prices of food in the hotel restaurants.

Food quality was generally good, though variety could improve.

General amenities are decent, but improvements are needed as per guest feedback.

Facilities were available as necessary; however, some areas could use better programming.

The availability of amenities like a gym and shuttle service received positive remarks.

Room service available 24/7, but some amenities were suggested to be more varied.

Guests feel the price is high for the quality of services and condition of the hotel.

Some complaints regarding the breakfast not being included for the price point.

Some guests felt the pricing was high compared to the quality and services offered.

Pricing is perceived as high, especially on return stay.