Heritage House
Heritage House, 87, Phố Mã Mây, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Tourist Site
- Attraction
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Central Location
Convenient Amenities
Nearby Attractions
Experience the heart of Hanoi at Hanoi Oldtown Nomad Hostel, just steps away from popular attractions. Enjoy 24-hour front desk service, airport transfers, and complimentary WiFi. Indulge in a delicious buffet breakfast before exploring nearby landmarks such as the Old City Gate and Hoan Kiem Lake. No visit is complete without a stroll to Thang Long Water Puppet Theater and Hanoi Opera House. Book your stay now for an unforgettable adventure in Vietnam's vibrant capital.
Check-in from
02:00 PM
Check-out by
11:00 AM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 1 guests
1 adults
Beds
Bunk bed (Variable Size)
Room details
20 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Queen bed (151-180 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Single bed (90-130 cm wide)
Room details
40 m2
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
10 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
房间很干净。青旅位置很好,走路6-7分钟到还剑湖,酒吧街走路3分钟,很热闹,周边吃的也很多!
Très bien en pleine centre-ville de old cartier , cartier très animé ambiance bien, petit déjeuner très bien
Les locataires qui était avec moi il rentre à 2 h du matin bruit et ne respecte pas les règles de établissement
Breakfast was very good quality and had lots of choice. Location was great, right in the heart of Hanoi's Old Quarter but down an alley so it was sheltered from the chaos.
位置刚好在热闹的区域,因为是巷子里所以也不吵闹,工作人员非常热情和友好,强烈推荐自由行和Solo trip的人,既可以社交又有自己安静的独立空间。
早餐可以延迟到11点,因为可能起不来
great
No
Location and feasibility
Chambres propres et lit confortables. L’auberge est vraiment bien situé dans le vieux quartiers, à deux pas des rues animés et du night market le weekend. Il y a plusieurs espaces communs même s’ils sont un peu petit. Le personnel est très gentil, j’avais un souci et ils ont pu m’aider. Possibilité de réserver de nombreuses choses avec l’auberge (Ha Giang, trek, visites, trajets de bus, etc).
Deux sur les trois douches disponibles étaient abîmés (il manquait le pommeau de douche sur l’une d’entre elles). Ça mériterait quelques réparations. Je pensais que c’était une auberge un peu plus sociale avec la possibilité de rencontrer des gens, malheureusement le format de l’auberge ne permet pas vraiment de sociabiliser.
Everything, Above all, the staff was incredibly kind, and that is the most important thing. I would especially like to thank Dee.
这里的员工很友善,有问题都能及时解决,位置也非常好,就在城市的中心,早餐是自助餐非常丰盛,总之没有不满意的地方。
没有。
Food was the only positive think in my view.
God help you if you’re put on 5th floor…….
supr lokalikalita, v uzke ulicce s lokálními obyvateli, ne tolik turistická; pohodlná postel; skvělá snídaně, velmi dobrá michaná vajíčka, čerstvá zelenina a ovoce
- na pokoji v koupelně s WC nešlo zamknout dveře, ráno netekla teplá voda, pouze vlažná - skřínka na uzamčení dvířek něměla zámek, bylo nutného mít bud vlastní nebo si ho na recepci vypůjčit (či zakoupit - to přesně nevím) - vratná zaloha za klíč k pokoji - pokoj bez okna, dle fotografii měl mít okno
The staff! Ðee was super welcoming and went out of his way to make it feel like a home for us. The facilities! We liked our room a lot and they cleaned daily. They offered great social encounters with the daily congregation around free beer The location! It was a great location for us, with the lake a 10 minute walk through shops and cafes. Connivence; laundry service smelled great and the water on site was aptly priced Air Con was left on all day which was nice! Some places turn it off in mid-day
Not applicable. Everything was great
房间非常宽敞,干净,整洁,通风效果很好,阳光充足!晚上睡觉没有噪音,非常满意!很棒👍🏻
Great location! Room was so tidy and aircon worked great. Staff were super helpful too!
服务员态度没问题
床上被褥未及时更换清洗。反复使用。我进去差一点呕吐了。
Nothing
Faked an emergency, made me pay and then relocated me to another hostel with far lower quality. Don't book here to avoid getting scammed
Really comfy beds and the loveliest staff. Couple minute walk from beer street but still really quiet when you want to sleep:
Location was good
Small rooms
Nice hostel, close to beer street. Helpful staff
Amazing location in old quarter. Great hostel! Everything was fantastic! I finished Ha Giang Loop and got t shirt from them and think they have the best t shirt design in Hanoi!!! Dee at reception was also brilliant!! Thank you !!!!!
Very good location. Staff were nice
Bathroom was extremely mouldy and smelt terrible
Cama confortável (estou há um mês viajando pelo sudeste asiático e as camas duras são um problema), chuveiro muito bom e ótimo café da manhã pelo preço do hostel.
Location and staff
This hotel is in such a great spot — just a few steps from the lively beer street, but still super quiet and safe. The location’s perfect, the rooms and beds are spotless and smell really nice. Prices are very reasonable, and you even get free breakfast included. The breakfast is honestly amazing and served with great care. The staff are super friendly and always ready to help with anything you need. I’d absolutely recommend staying here — everything was just perfect!
Удобный хостел с молодым приветливым персоналом, есть бар с бильярдным столом. И один из лучших завтраков. За свою цену - топ.
Inmejorable relación calidad precio. Camas muy cómodas. Personal del hostal muy agradable. Desayuno excelente.
Deberían informar de que la habitación común es de 20 camas.
Excelent location, literally on the heart of the city. Nevertheless, no street noise during night time Breakfast was really complete, buffet style - there were boiled eggs, bread, different fruit options, coffee, juice etc... For the price, it was really a treat. Comfortable bed and good shower. Recommend.
The street that is located is dirty, watch your feet. Every time someone would enter the room, the unlook of the door would make a huge noise (not only our room in particular, but ALL ROOMS) Our room was literally on top of the reception desk and guests would stand there at 2am talking really loud - rececionists didn't do anything to keep them quie.
Bra frukost & framför allt tjejerna i receptionen var väldigt hjälpsamma & trevliga, pratar bra engelska. Lätt ställe att träffa folk på!
Está muy bien ubicado y la relación calidad precio es muy buena. Está limpio , el chico que atiende habla bien inglés y es muy amable. Extendimos una noche más sin problema
El desayuno no está mal, pero estaría muy bien que incluyan una opción vegana, al menos una opción de leche y un poco de tofu o algo así. Es una sugerencia, no una crítica.
I'm travelling six months now and this is by far the best hostel I've been in SE Asia. The service is really helpful, having many services like sims, tickets, tours, even visa help. The rooms are nice, very clean and comfortable. Toilets clean and in good locations - in every room. And the breakfast is really good which I appreciate a lot because they give you many choices and good quality. The location is perfect. I loved this place because there are also a lot of other hostels with the same price or even higher and they're not giving you what they give you here.
there is no elevator so the rooms in 4th and 5th floor can be a bit tiring with a lot of stuff. And in another room that I stayed the beds are really shaking when someone is walking in the room
good budget , good bed , good location , there is nothing to complain for this reason !
Det lå rigtig godt i centrum
Det var ikke særlig socialt, toilettet til 8 mennesker er ikke nok, og der var altid vådt
Vous ne pouvez pas dormir avant minuit à cause de la musique.C est le bordel aussi dans le dortoir des chaussures et des affaires partout au sol.Le petit déjeuner est bien.
Gute Lage und man kann draußen sehr gut chillen.
Das Bad ist leider sehr runtergekommen und bräuchte mal wieder ein upgrade. Siehe Foto.
The breakfast was very decent and plentiful, nice scrambled eggs with toast, butter, jam, coffee, water, tea, some meats (I didn't try them) and a bit of fruit. The view from the 6th floor of the terrace was pleasant. Besides that, I didn't like anything about this hostel. Felt very claustrophobic and not aired properly. I left as soon as I finished my breakfast.
I was put in another hostel as an emergency because there was a flood inside of the premises, so I got walked 3 minutes away to a "sister hostel" and it wasn't nice at all. The tiny dorm for 6 ppl had extremely stinky toilet issues, it smelled of sewage so badly, I couldn't sleep with the stench and woke up with a headache :( The curtains on those tiny single beds are crazy noisy. Every time someone opens them it's like a symphony of loud screeching noise, not ideal for relaxing at all... I'm not sure if the bedding was clean, didn't smell fresh, or perhaps there's SO MUCH condensation and humidity in that small dorm, that the sheets absorb all that smell :( I'm sure they can do much better for the dorms; DON'T CRAM 6 beds, max 4 and PLEASE fix the toilet problem so the whole dorm doesn't stink that bad! 😞
Staff
Lift
peace
lock door too early
Die Lage, Freundliche Mitarbeiter, Das Frühstück und Kaffee..
Wer Hostels kennt ist hier gut aufgehoben
El desayuno es lo mejor del hostel. Mi habitación tenía una sala de estar con mesa al medio y al ser 14 personas en la habitación, se hacía cómodo para organizar o colgar las toallas en las sillas. Generalmente uno tiene la cama y ya. Me quedé en dos oportunidades acá, y la segunda, al ver que ya había estado anteriormente, me ofrecieron elegir habitación y cama.
Great reception, good localisation, super tasty free breakfast (a huuuuuuuuge plus!!!!!!!!)
A little bit too crowded (and because of that can feel overwhelming), would appreciate some space to hang towels and wet clothes
The staff were very helpful. I had trouble finding my grab driver due to the hostel being in a hidden alley. One of the guys from reception walked with me quite a ways and phoned the driver to make sure I didn't lose my ride. They also upgraded my room and breakfast was great. Overall the hostel was good value for money.
Just that the location is a bit tricky to find, as the hostel is in a small alley
Posizione andava bene
Non così pulito, la notte sono stata mordicchiata in continuazione ( acari della polvere o cimici dei letti), camerata da 12 con una sola toilette, i filtri delle doccia si otturavano e emanavano cattivo odore.
The best part of the hostel is the free breakfast they serve in the morning. It is just amazing, and I just love the food options they provided: sweets, noodles, eggs, Greek salad, fresh fruits, and bread and butter; everything was extremely tasty. The second part is their dedication to cleanliness; I have seen the staff were meticulous and would change sheets immediately after the traveller vacated the bed. The third thing was that the staff are extremely cooperative; whatever you ask for, they immediately provide it. They are available 24 hours on WhatsApp and phone calls. I must mention that two guys (both were gents; I think one was 'Mr Dhee') were extremely professional and meticulous in dealing with the guests. I stayed there for four to five days; the nearby area has lots of shops, and almost everything is available there round the clock. Also, the hostel is famous and is being visited by foreign travellers from different countries, so it is a good place to meet solo like-minded travellers from around the world. Therefore, I would recommend this hostel for solo travellers.
Despite almost everything being perfect about this hostel, there are a few things that need to be improved: 1. Some of the reception staff (I don't know the name of the lady who sits at the reception sometimes) is a bit rude while dealing with the check-in and -out process, and also another lady openly smokes right at the reception counter. Except for these two exceptions, other staff members are good and professional. 2. There should be some place/arrangements to hang the wet clothes (at least during the rainy season). There is no place at all even to place wet napkins/socks; all the windows are completely closed, and it is fine if anyone keeps the wet clothes inside the room (which I found really strange and extremely inconvenient, particularly if anyone is travelling during the rainy seasons). 3. There should be some arrangements or footwear racks to keep shoes 'outside' the room. Apart from this, everything is just perfect about this hostel. They have good WiFi, breakfast, dedicated maintenance staff, attentive reception and everything required for solo travellers.
Everything is perfect!! staff is so kind and generous. Breakfast is second to none!!!
Nothing!!
doesn’t look like the picture, they said they upgraded me to the 4 bed dorm, but the dorm was really small, space where you could see the other bed and not really clean.
Nothing particular
The room was in a very, very bad shape. Was the same for all the other shared areas. Didn't want to try the "breakfast included" as it looked so basic and a bit risky. Left my laundry at 2 pm for an express service as I was leaving early the next day. They said it would be ready by 9 pm. Came back in the evening to pick it up, and it appeared that they forgot to do it... definitely wouldn't to stay there for the price you pay.
Free breakfast
My room wasn’t the one I booked in the photo, and the shower was with the toilet in a tiny room
Rotten eggs that poisonned me. Can't recommend a place that serves rotten boiled eggs. I gave thta to the cleaners/cooks. The only compensation they gave was to call the hospital for me. And call a taxi. But not pay the taxi or hospital. Other things: - left without soap for 30 hours despite requedting - left with no pillows despute requesting them for a while too - i had booked 7 days and they always gave just 1 small toilet paper roll which was never enough for 24hours although they knew i was sick with diarrhea so everyday i had to chase them for more toilet paper. - wifi was poor, cut many times so i switched to data - i booked a private room in a hostel, but it was outsid ethe hosyel, i basically had a room and a cold reception. No common areas. On the last day i learnt from a guest thst the hostel had a terrace, but they never informed me of anything. - i wish they took the initiative to apologise for anything. But instead i had weekly notifications for maybe 6 weeks that they wanted me to leave a review. Here is your review. I booked 100 hostels without a bad review. It's just a bad place.
The only good thing about it is the location honestly -which isn't so special as there are plenty of hostels around-. Staff is reckless and i had to ask several times to get my questions answered.
My bed number didn't match neither the key or the lockers, i asked for a lock for the lockers, they gave me a very small lock that couldn't fit in their lockers. I wasted 20minutes trying to find somewhere to buy a lock from and i didn't. And when i got so mad at them they started actually fixing the issue. I'm don't think they really care about the customer's satisfaction.
Breakfast was the highlight, very easy to get there from the bus stop, very well located
Not clean, roaches in the room, not very higenic.
location
no wonder why this hostel has so many good reviews if they offer a drink in exchange. rooms are rundown, didnt feel clean at all. not a single hook in the room nowhere to hang your wet towel. bathroom was moldy, with toilet so close to the wall you have to sit sideways
Great breakfast. Good rooms, comfortable beds. Convenient location
nothin
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
5.56/10Several reviews mention issues with cleanliness, including severe toilet odors and potential bedbug problems.
Service
9.53/10The staff were reported as very helpful and provided good service during the stay.
Location
9.07/10Location was praised by guests despite being tricky to find.
Room Quality
7.02/10Room quality varied, with complaints about overcrowding and noise issues.
Amenities
8.05/10Amenities were generally good with a nice breakfast, though space limitations were mentioned.
Value for Money
8.51/10Good value for money, particularly highlighted in relation to the service and breakfast.
Food and Beverage
9.56/10Breakfast was specifically praised by multiple reviews as a highlight.
Overall Experience
7.53/10Overall experience varied but mainly affected by cleanliness and room quality issues.