Exceptional Living Lofts by UPSTREET

We liked the location and the staff were incredibly helpful and attentive. Immediately responsive and very kind and considerate. The location for us was great - it was away from the hustle and bustle of Athens but close enough to get to everywhere we needed.

The low rating comes down to the cleanliness of the apartment, and the pictures being rather deceiving. It was a lot smaller than the pictures showed. There wasn’t enough toilet paper for the time we stayed, and there were no glasses to use to drink out of, so we needed to buy our own cups. There was hair all in the duvet cover when we used it, and the surfaces felt unclean.

I stayed at these apartments twice this summer (June 13–21 and August 15–23). While the location (near center) and views are excellent, my most recent stay was extremely disappointing due to poor cleanliness. Upon arrival, there was a strong unpleasant odor in the apartment. The kitchen surfaces, cutlery, balcony table, and balcony floor had visible stains, and the apartment floors were dirty and covered with long black hairs. This was especially frustrating because I had specifically requested clean floors before arrival due to similar issues during previous stays at this property. This was not my first stay here, and I had experienced the same problem during previous visits. The apartment was not properly cleaned until the following day, meaning I spent my first night in an apartment that was not ready for guests. Even after the cleaning, the floors still contained dirt and hair, requiring a second cleaning request. Because the apartment had clearly not been cleaned properly before check-in, I believed I was entitled to a refund for the first night and requested assistance from Booking.com. Unfortunately, I have still received neither a response nor a refund for that first night. The checkout experience was also unpleasant. Although checkout was at 11:00 a.m., the housekeeper began knocking on my door at 10:50 a.m., which I found unprofessional and intrusive. While I did leave slightly late, at around 11:10 a.m., I was only 10 minutes beyond the checkout time. The housekeeper then insisted that I take away all garbage bags, empty bottles, old slippers, and some personal items that I had intentionally left behind, including sunscreen and face cream that I no longer needed. On arrival, the apartment had clearly not been properly cleaned, yet on departure I was being criticized about cleaning-related matters. The property benefits from a great location and modern appearance, but the cleanliness standards were far below expectations.

Дуже зручне розташування, надзвичайно приємне спілкування з людьми, все супер!

Трішки був пил, але нічого критичного

Everything. The apartment is perfect has everything you need and we where lucky enough to get one with a view of the acropolis

Schöne, moderne Unterkunft; super Anbindung an die Metro; Supermarkt direkt ums Eck; schöne Aussicht vom Balkon

Bett für 2 Personen für uns gerade okay; Schlüssel Box im Keller eventuell besser markieren, hinter welcher Tür sie ist

I liked that it was either new or newly renovated. The main entry to the buildings is behind a locked gate. They provided free laundry with detergent.

The property did not have a microwave and you could not view the TV from bed. I also didn’t like the rainfall shower head nor the fact the shower did not have doors.

Gute Lage abseits des Trubels, nahe der Metro-Station, man kann vor hier aus viel zu Fuß erkunden. Prinzipiell schönes und modernes Apartment.

Leider war die Sauberkeit mangelhaft. Im Ofen und Gefrierfach fanden wir Essensreste vom Vorgänger (ein kompletter Teller mit Blätterteigtaschen). Wir haben deshalb den Anbieter kontaktiert und es wurde eine Nachreinigung durchgeführt. Ich weiß nicht was genau dabei gereinigt wurde, die Essensreste im Ofen wurden jedenfalls nicht entsorgt. Am Ende haben einen kleinen Betrag als Entschädigung erstattet bekommen.

Very bad bed bugs problem. No one answered the phone or helped us. We had to escape from the hotel in the middle night

The location was excellent. There was no breakfast. We were preparing our meals.

I think the apartment was excellent

Nice and clean place, cute design. Easy to find. Area is pretty quiet and metro is 3 min away from the apartment We enjoyed our stay there ☺️ We had the apartment with stairs, it looks very nice but it wasn’t the smartest idea for us because I traveled with my 5 years old child who needs to pee at night. Otherwise it super good 😊

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It was very clean, good security and it had everything we needed for our week long stay. Communication was easy and very prompt. It's walking distance to the Acropolis, Plaka and easy access for Uber drivers when we needed them. Nice patio to enjoy evenings with a glass of wine. Carrefour grocery store very short walk (and a fabulous bakery on the way!). I would definitely stay here again. You get to live among the locals and get a feel.for the real Athens! Thanks for a wonderful stay!

Had I known, I would have requested a room higher up for a better view.

Everything

Nothing

Η τηλεφωνική εξυπηρέτηση ήταν άτομα γραφείου και μέχρι τις 18:00 το απόγευμα Τα lockers δεν εβρισκα που είναι και δεν μπορούσα να βρω άνθρωπο να ρωτήσω καλά που πέρασε μια κοπέλα που έμενε στα διαμερίσματα Ένα δωματιάκι 20 τ.μ περίπου 89€ το βράδι ξεφτίλα απλά

Nicely furnished, clean apartment with a good size balcony. Close to the metro station.

Nothing to note at this price. Maybe some plants would make the balcony more attractive, but I understand that the maintenance would be difficult.

A brand new apartment in a newly constructed building. Breathtaking views from the balcony, and the space is sparkling clean, well-ordered, and fully equipped.

When you go on vacation, I think sleep quality is probably the most important thing. Unfortunately, the sleep quality in this apartment was poor for us. The mattress was too soft and sagged in the middle, but above all, it is only about 1.3 meters wide, which is absolutely not enough for a couple to get a good night's sleep. This isn't mentioned on Booking.com either, and Booking deserves criticism for not having a dedicated section for bed and mattress quality like other platforms do. Our recommendation would be to upgrade the bed and mattress to make this apartment absolutely perfect.

mooi centraal dicht bij metro en tram contact met host erg goed, bij een vraag binnen 10 min antwoord

niets

Good location , clean apartment

Very complicated check in, feels like a game call escape room

Location - neos kosmos is easily accessible by tram or underground

It was a bit tight. We decided not to cook, worried about smell lingering in room.

Everything - if you want somewhere in Athens to stay - this is your sign!! The view from the balcony is honestly amazing, better than some rooftop restaurants we went to. It gets sunset as well!!! The room was amazing, clean, everything you need, 20 minute walk to Plaka and a 20 minute taxi to the beach perfect in all ways

That we couldn’t stay longer🤣

Mega stylowy,piękny apartament z widokiem na Akropol z wyższych pięter. Idealna lokalizacja zaraz przy metrze. Wokół wiele sklepów,restauracji. Dużo udogodnień w środku.

W zimniejszych miesiącach przydałyby się extra koce- bo momentami było zimno (nawet pomimo A/C).

L’appartamento è moderno, ben tenuto, è perfettamente funzionale all’esigenza di una settimana in ferie. In cucina ci sono vari utensili, ci hanno lasciato carta da cucina, capsule del caffè, acqua in frigo, 3 gettoni per lavare i vestiti nella lavatrice, è capiente e ha tutto ciò che serve incluso phon e ferro da stiro e stendino, sembra proprio un appartamento dove ci si abita. Siamo stati molto soddisfatti :)

Nulla…. Se dovessi dare un consiglio inserirei solo uno specchio a figura intera e una scopa ma lo dico proprio per rendere l’albergo perfetto, perché di fatto non ho sentito mancanza di niente.

El apartamento es bonito y limpio con buena ubicación con metro y tram debajo de casa,

widok, wystrój, wygodne łóżka, lokalizacja

ciśnienie w słuchawce prysznicowej mogłoby być lekko mocniejsze

Super Lage, moderne Ausstattung und toller Ausblick aus dem großzügigen Balkon

The place is nice and clean, close to the metro. The area is quiet and safe. they help u all the time and ask you daily if you need anything

Perfectly located next to the metro station, this apartment offers exceptional convenience along with an extraordinary view, which i was lucky to enjoy. The space is modern, comfortable, and thoughtfully designed, with every detail reflecting efficiency, from the in-room amenities to the excellent facilities provided by the building. The large storage room, easily accessible by elevator, the well-equipped laundry room, and the high level of security all contribute to a seamless stay. The small gestures of kindness, such as complimentary water bottles and free laundry capsules, truly make a difference and show genuine care for guests. The staff are consistently attentive, professional, and always available to assist with anything needed. Not to mention the seamless, step-by-step check-in guidance provided by the company, it was exceptionally clear and stress-free. I honestly believe there is no better place to stay in Athens. The experience was so outstanding that it made me want to move there. I will definitely choose this accommodation for all my future trips to Athens. An exceptional stay in every sense.

Everything was perfect.

Posizione , struttura, ambiente

Everything was amazing,the location was perfect aswell so nice place and I recommend it.

Everything was perfect for me .

Had everything we needed to be comfortable for a 3 week stay! Lovely spacious apartment with fantastic views of the acropolis. Great location right next to metro or tram stop. Comes with complimentary toiletries and you have access to laundry facilities (complimentary tokens and laundry pods too!)

We stayed in 2 different apartments during our stay. The first, the mattress was quite sunk in the middle, probably needs replacing. The second was perfect.

Location was easy to access, balcony gives open view, spacious area for a small apartment. Full functional kitchen. Utensils were enough for a mini trip. Necessary cleaning detergents were left for easy access. Wifi was OK. Apartment team was very responsive and accessible any time.

Documents to be updated for wifi access. Stairs are a bit steep, photocell lightning would be better for nights. Pipes are not drained easily in bathroom.

Εξαιρετική τοποθεσία, δίπλα από στάση του Μετρό. Καινούριο, σύγχρονη κατασκευή. Πεντακάθαρος χώρος, υπέροχη θέα.

Όλα ήταν υπέροχα.

Όλα ήταν πολύ καλά το σπίτι είχε τα πάντα κ ήταν μια χαρά βολικό σε όλα του

το μόνο που δεν μου άρεσε ήταν οι ώρες πλυντηρίου ενώ έκλεινες μια ώρα κάποιοι βάζαν όποτε να ναι με αποτέλεσμα εσύ να μένεις πίσω

Alt var lækkert og der manglet ikke noget. Tagterrassen er perfekt med udsigt.

Новый гостевой дом. Очень хорошо и качественно построен, по всем правилам безопасности. Квартира устроена хорошо. Все необходимое есть. Приятный бонус в виде капсул кофе, пакетиков чая сахара , капсулы для стирки и манетка для стирки. Прачечная на нижнем этаже. Шампунь и гель для душа. Балкон- это бонус. Постель и полотенца хорошие.

Грязный диван снизу, прям пятна. Срочно требуется химчистка. Немного недоубраны некоторые моменты. Вытяжки, углы.. Но это я требовательна к чистоте. В общем вполне нормально. И для нас мягковат был матрас и мне не хватало одеяла. Оно было одно! И даже если мы вдвоем, то нам нужно несколько одеял и потеплее хотелось одеяло. Не работал пульт подсветки на втором этаже, а идея вообще хорошая. Вид немного другой чем на фото, прямо под балконом крыша какая- то. Но все равно красиво. Сбоку даже видно Акрополь.

Atrašanās vieta

nebija nekas ,kas nepatiktu

L’ergonomie de l’appartement, le confort du lit et de la salle de bain, l’accessibilité des transports, emplacement pratique pour aller à la mer en transport en commun, la vue incroyable.

Il manquait juste un petit balai pour enlever rapidement les cheveux et la poussière qui s’accumulent rapidement lors d’un séjour un peu plus long

Clean apartment in a safe area. Great value and while in a quiet neighborhood in walking distance to most things. Loved it!

Sehr zentra, 2 Stationen von der Altstadt entfernt, Metro keine 5 min Fußweg, Restaurants,cafes & Supermärkte alle in der nähe. Kommunikation war auch super,sind geduldig mit einem. Ich komme gerne wieder.

Schoon, nieuw, mooie entree, wasgelegenheid, balkon, prettige professionele online verwelkoming. Leuk supermarktje vlak bij.

Alle sleutel code info samen in één bericht zou handiger zijn (tip).

Отличное расположение апартаментов. Сами аппартаменты в точности как на фото. Возле дома остановка трамвая. До достопримечательностей легко и быстро можно добраться на метро. По трамваю - 20 минут и на море с городским пляжем :) вид из окна прекрасен. Акрополь в стороне, но увидеть можно с крайнего бокового балкона. Было очень комфортно, имеется все необходимое для проживания, может только домашние тапочки лучше всего брать с собой. Любые магазинчики и рестораны в пешей доступности, где можно попробовать местную кухню.

Нет ничего, на что бы я пожаловалась. :)

la posizione ottima molto vicino al centro, 10 minuti dal parlamento e quartiere molto tranquillo, molto comodo anche il deposito bagagli per l'ultimo giorno di vacanza e molto bello il condominio

trovato 2 blatte morte in stanza e posizione dei condizionatori a 1 metro dal letto non una buona idea, infatti influenza dopo 4 giorni.. Le dimensioni della stanza erano molto piccole quindi era difficile trovare un'altra soluzione ma comunque era molto vicino al letto, mentre dormivi se allungavi la mano lo toccavi quasi..

We were really delighted with our stay in this apartment booked through Booking.com. Collecting the keys felt very safe, and we received lots of instructions in advance, which made the whole process smooth. The building itself feels secure, and that added to our peace of mind. We also noticed that there is a luggage room available — very useful for those who need to check out at 11 but want to stay in the area a bit longer. Washing machines are available too, and the tokens are placed near the bin in the flat. We were impressed by the overall construction and room design. The flat has a lovely view of the city, especially at night — it’s beautiful to see from the window, even while lying in bed. There’s a balcony where we could have breakfast, or we could eat indoors as well. The apartment is equipped with a hairdryer, iron, and ironing table. There’s a large storage area for luggage, and more tools are available in the room. In the bedroom, there’s a desk and space to store books or personal belongings. The bathroom is small but good enough for regular use. If more space was needed, we could simply go into the living room or bedroom. The toilets are really lovely and modern. Tea sachets and coffee pods were provided, and there was a bottle of water in the fridge waiting for us. We were genuinely very impressed with the flat, and we would absolutely recommend it.

None

The apartment is new and clean, everything is functional, nice open view from the balcony, great convenient location.

The space was smaller than expected and poorly designed. It spans into 2 floors with very steep steps. The upper level is the bed, no ability to open windows for extra air. Getting to the toilet means going down the steep steps. The shower/washroom space was tiny and difficult to use. The main closets are upstairs, means bringing your baggage upstairs. In my opinion the price was high for the value.

Lovely balcony views. Close to Metro.

Chic, modern, all new apartment stretching over 2 stories. Close to Metro and Tram station, 1 station with metro or 2 stations with tram to Syngrou Fix (pedestrian area with restaurants), next Metro station is Acropolis, this is also the entry to the Plaka old town district, next station then is Syntagma, a square also with restaurants and shopping and the famous guards doing a silly walk every hour when the guards are exchanged. The apartment is well equipped, the bed was soft and very comfortable, the decorations are nice and everything looks and feels like high quality. Nice view over the roofs to the next mountain. It's an urban area with limited choices regarding coffee shops, restaurants and bars, but there's a roasting warehouse and opposite a Tavern where you can get decent coffee after a 5 minute walk. Close to the Neo Kosmos Station there are also 2 small Bars/Restaurants, nice for having an Ouzo on the way home 😊.

On arrival it was a little difficult to find the room key. It's in the basement (-1) as described, but behind one of the solid fire doors, which was not obvious. The glass shield in the bathroom is too short, you will flood the ground when taking a shower. A sliding door would be better. Also the mirror cabinet above the basin is in the way. The steps to the upper area are quite steep, you need to take care. There are no individual lights next to the bed. The common light strip above changes colors between red, green and blue which is quite useless. While I don't use a microwave oven at home, while traveling it might be nice to have one for short stays. That's missing in the apartment. You won't have direct view to the Acropolis, only from the rooftop. From apartments on the other side you can see the Acropolis, but it's very much to the side and the balconies are made of concrete on that side. Anyway these were just minor flaws, the apartment is good value for money and was really enjoyable.

The appartment was modern

After asking about the check out time i did not get a response for more than 24 hours

Excellent apartment- clean, just as in photos, conveniently located near to great public transport links, easy to find, absolutely stunning views and Upstreet was really professional! I’d certainly recommend this stay!

Can’t think of anything.

amazing place, located perfectly just at the metro and tram, many facilities and cafes around. also quiet street. and of course the epic view :)

I like everything its modern and clean.

This is not for everybody's needs but how i wish there is a another mirror aside from the bathroom.

Nice central location near metro station but still a quiet neighborhood at night. The apartment was comfy and offers all you need for a short stay. The team was available on phone when needed.

The location was amazing the metro was a few min walk away from the apartment. There were multiple stores near the apartment where we could buy water, snack and even cooking stuff. The bed was super comfortable. When trying to get in they were helpful and answered right away.

The flat was filthy, bredcums all over the place (they did offer a reclean) we even found a nail. There were soap mark right next to the sink. I took 2 glasses from the cabinet both of them were dirty, I needed a plate I tried 4 of them all of them were still dirty. There was a party one night (till 3 AM) the 0-24 number didn't work they didn't pick it up we could not sleep that day. I didn't get clear information when can I take the apartment, I wasn't provided with the code for the key locker which held the key for the apartment.

location the amenteties the view

The location, it is very closed to the city center, and near the metro station. The balcony was superb, with a view over Athens and Acropolis.

The room was a little too small

I like the design of apartment.

The location for me was great two minutes from the metro and also very easy walking to the centre - was pretty quiet at night - bed was comfortable - room was as pictured perfect for one person for a long or short stay and for two people. An be good for a shirt stay - plenty of shops beside.

A couple of capsules for the coffee machine would have been great - some minor issues with the shower which I believe will be fixed by the property post leaving - I can't complain about this property - host was very responsive

Good location. Well-equiped.