Comfort Suites Near Casinos

都很好

不需要

La habitación es muy confortable, excelente la limpieza y muy accesible para llegar.

It was clean. Clerk at front desk was polite and accommodating.

Lounge, bar,shuttle

Room was great. Roomy and comfortable. Room was very spacious. The only thing the room could of been more dark at night. Light was coming from the door because of the light in the main hallway.

The price for snacks downstairs was absolutely ridiculous. If I knew I would.pay almost $20 for 3 items I would of brought things with me.

Funcionarios prestativos , atenciosos e cordiais.

Mal cheiro de cigarro nos corredores internos dos quartos. Horrível

Friendly. Professional. Really nice people. Clean and comfortable.

Pool could be a couple degrees warmer. But I enjoyed it.

The staff were very nice!

There were loud guests all night and early in the morning, the door barely shut to our room the light from the hall came through, the room was barely clean. There was hair in the bathroom and streaks on the mirror. The bed was so uncomfortable.

Close to my son house

They snacks were over priced

Close to casino

Room was freezing cold. Could not get heat to come on. Kids downstairs having a party very loud. Room next door playing rock music.

Location is convenient. Staff is friendly. Rooms are spacious. Coffee at breakfast was good. Nice towels.

Floor and bathroom counter could have been cleaner. Lumpy pillow. Bathroom sink drain was sluggish.

Not too far from Mohegan Sun.

Neither tge hair dryer nor the coffee maker worked, the air conditioner was way too loud.

The location and breakfast!

Nothing

It’s was close to the casino

The tub wasn’t draining

I guess price would be the answer here but in my opinion it should have been cheaper.

The room was clean but the entire property is dated and dingy. The continental breakfast was un-eatable. The only thing I could eat was an apple.

The room smelled moldy and it was damp

Clean,good price, good location, frendly personal

Right off the highway

Photos online are heavily photo shopped! Rooms need to be redone; tons of patchwork and cracks all over the walls and ceiling in the bathrooms, sloppy one coat paint job on the walls and can see through it. Room doors have large gaps on the bottom and the top and light from the hall shines through at night. The flooring looked new but the room had soft spots and you dipped down when walking. The hallways are modern and up to date but then you walk into the most important part the room and it is not. Our room was close to 80 degrees when we walked in and needed to request another room because the AC would not kick over. We booked and were assigned a room with two queen beds… they were NOT QUEENS and were full size which was terrible because I was sharing a bed with my two toddlers. Got absolutely no sleep due to the bed size.

First of all the room was not carpeted. It felt like a whorehouse. Indian was very rude. Smell of old bleach, water, bedsheets, old bathroom towels, old decor, stale.

Not a goddamn thing

Front Desk clerk very helpful. Room was huge, and clean. Great shower pressure

The first night there were a large group of guest staying in multiple rooms and they were arguing from 11 pm till 5 am it kept the kids and I up all night the second night a family woth kids was loud and shouting slamming doors in the halls we didn't sleep again

Nothing

Everything

We stayed in room 328 it was at the end of the hallway by the exit door. Are room lock didn't work , so we were unable to secure our door properly. The door on the 1st floor at the end of the hallway had no lock on it at all.Anyone could walk into the hotel.Come up the exit stairs to any level of a hotel. I asked to speak to a manager Each day I was there. I was told no manager was on-site.The whole weekend. I ask for the manager's business card with the name on it and phone number. They had no business cards with the manager's name or phone number.They wrote it down on a piece of paper for me. I stayed from july 3rd to july 5th. On the fourth of july , I heard a lot of ambulances and fire trucks pulling up to the hotel. Myself in a couple of\n Other guests go down the elevator to the lobby to see what's going on.\n And as we got off the elevator they were bringing a man out of one of the rooms on the 1st floor he had overdosed. As we got into the lobby in the eating area, another man was sitting there on a computer and he happened to say to all of us.This happens every weekend. My reply was what????? I cannot sleep in this hotel every time I heard a noise. I thought someone was coming in our door. I travel five hours to be in that area and had no rest. I would love to have all my money back for this past weekend.It was terrible and I suggest that your company does not represent that hotel ever again.It's horrible. You just\nNeed to send someone there to see for yourself. I even took pictures of the doors with the missing locks unlocked the incident that happened that night with the ambulance and the fire trucks.

everything

nothing

Nice staff

Old, dated, dirty.

Very dirty. Any infestation. Upon checking in we asked not to check in because we could tell it was dirty and other people on the way out warned us. He said we couldn’t. We left after my son’s basketball game, didn’t even sit down on anything, had to drive 3 hours home in the middle of the night.

Dirty. Building falling in, ants everywhere. Multiple people complaining of this and leaving.

Location

My room floor

Nothing

when I chose this hotel, it stated the damage fee was $50 deposit. I was charged $100 deposit. So the $50 still was actually my money to eat at night I was there.

Almost everything Just seemed like a regular clean hotel. The rooms were bigger then most, and the people were courteious and quiet. The hotel was ina quiet location surrounded by trees and no highway.

Somehow I got the impression from the ad, That the hotel had a free shuttle to the casino which what I was looking for, after it was to late to cancel I called the hotel and asked about the shuttle the man at the desk said we have no shuttle to the casino. latter I called and the woman at the desk said alot of people get us ,mixed up with the comfort hotel in Groton which has a shuttle. So found a taxi and went to the casino, I mistakenly assumed they would have all kinds of taxis at the casino, they didn't. I called my sister who came and picked me up though she had trouble finding me. It wasn't all bad, a little adventure, but I think the hotel should make it clearer that there is no shuttle to the Mohegan Sun Casino.

Location

It's a very old run-down hotel. You could look right through our door from the gaps. Extremely loud all hours of the night. Never again! Not even close to being worth the money!

General location

Needs to be updated

Comfortable I will book again

Pleasant staff, facility seemed clean

The floor in my room 402 was broke in multiple places causing myself amd my husband to trip everytime we walked in or into the bathroom. Socks got caught and snagged on broken floor. Toilet either was leaking or has a leak as the floor by the toilet was not up to par. And in the morning the police were there, making it a little disturbing so we had to leave prior to being able to grab breakfast. Most likely won't stay again.

Everything! Service very friendly

Nothing

The employee in the front desk was not nice at all basically would not let me get the room unless I gave them an extra $100 as an Incidental Hold which was never a problem before and I never got charged extra coming to this hotel and then this time I had to

It was close to where I needed to be.

When I checked in and went to use the shower the tub was filled with brown water. Went to the front desk to tell her about it. She was understanding but the maintenance person wanted to argue with her and tell her that she should have told him people were checking into a room first before have them go in. He told her to tell us to run the water for a bit. I showed her the picture and said I do not think you want me to run the water if the tub is full of brown water. Told her I want a new room. Moved our stuff to the new room turn the shower on and the shower head is leaking and spraying everywhere. Went back to front desk and she has another person come and change the shower head.

Good location

Everything was good

The Bed was comfy, and the Continental breakfast was good.

The Location was further than the App said to the Arena

Nothing staff is rude still haven’t received my 100 they took from me at check in

Everything from customer service to cleanliness

Convenient location

Delicious and great!

Comfy bed, decent price for the day and location. Free breakfast was great, friendly staff.

The shower curtain rod was so loose we were afraid it was going to fall. The toilet had a very odd and drawn out method to refilling- it would shoot short spurts of water for several minutes on end untill full. Normally wouldn't have been an issue but it was very loud.

Very large room with 2 beds and a couch, fridge, microwave, safe and coffee maker.

Nothing!

The key cards didn't work except for the front door. It was noisy all night. There was a Mexican party in the connecting room. Babys crying all night, fruit loops in the hallllways.! I will definitely skip this place next time visiting the casinos

My husband and I have stayed in the Comfort Suites near Mohegan many times because we feel the value is good for our needs. The bathrooms are just OK. They need to be updated with the proper handlebars in the shower. The ceilings too can use some repairs.

We always skip the free breakfast. The available breakfast choices are very limited, and the food doesn't seem fresh.

Breakfast was good; something for everyone however the orange juice was awful. I very much appreciate that you supplied NOT just coffee but tea in the room. I carry my own because it is often not supplied. Thank you

The toilet was ridiculously low to the floor

Location

No crib available for my moving toddler, no towels at the pool, system crashed at check in, staff for rude to my daughter and friend.

Breakfast

The Hotel

El lugar la piscina los cuartos en fin todo bello y limpio

good people and great service

nothing

Good location, breakfast, large room

Toilet overflowed and ran all night. Door to the room seemed unsafe.

Easy access

Door wasn't aligned properly, room was dusty

Everything. I was very pleased with my stay.

Everything

Everything was good

早餐很丰盛，服务好👍

The hotel was only 10 minutes to Mohegan sun. And a 3 minute drive to town to eat.

They do not have shuttle service as advertised on booking description. There is a sign for a sports bar on entrance, but it is not open. We were hoping to grab food then shuttle to casino for a concert.

Nothing.

Walls are paper thin, everything can be heard easily. Guests fighting at 3:30 am and kept throwing things and arguing until around 5:30 am. (Did call front desk, said they are investigating and sounded annoyed that i called!). These guests were 2-3 doors down and we heard everything! HUGE gap between the door and door jam, we could see into the hallway. Floor was weak in spots so it sunk in. Sheets were a weird polyester type fabric that kept us HOT all night. Not comfortable! Parking lot not plowed well, huge piles of snow in spaces, almost unable to find a space at night. There was a strange spot on the mirror, not a defect, just carved, perfectly round that pointed toward the shower and toilet. Seemed odd since it was the only one and in that spot. Made up concerned about cameras, etc. It sounds crazy, i know. Windows were filthy, could barely see out. Had to strain to see if it was snowing or not. So much grime. There is more but there is not enough time or space here. The WORST STAY EVER!

Proximity to casino at reasonable rate

There is no sound barrier between rooms/hallway. We were woken up at 6 am and could not get to sleep due to very loud guests. We could hear every word and was LOUD. .

The staff were friendly and helpful. The room was spacious and well decorated. The beds were comfy too.

The breakfast was the same every morning, I would have liked a few other options.