Pauwa Airport Hotel

Good hotel

Serve breakfast in room

1) swimming pool is worst not in operation 2) bathroom and room bed are not neat and clean 3) didn’t give bill in hotel and send later in WhatsApp without PAN. I request to add but no any reply.

Next to the airport, easy to get into.

Bathroom hot water was NOT working, they fix it on request trying 45-60 minutes, then again the same old story in the very next day. NO room heating system. Room telephone service to front desk and/or restaurant was NOT working and we needed to go down to the front desk every time we needed something.

bon accueil personnel à l'écoute et disponiblle

Beautiful room and great staff.

No hot water in the shower, only little bit warm. Garbage dump in balcony view.

Room comfort and staff’s positive attitude

Great hotel, restaurant and friendly staff. They did everything to help us and make us feel at home.

My family enjoyed alots my daughter she enjoyed the swimming pool everything was nice staff was so friendly. Next time also i will visit soon ..

It’s newly property the room was big i feel like my home . Thank you all hotel team .

Ambience of rooms

Dinner was served late

Staff was the best manager made we had guid and very good service next time you go it will be 4 star

The location is good and the ambiance too.

I have visited this hotel previously as well. But this time cleanliness was compromised, some foods that we ordered were not available. Overall it was okay. Can be improved with cleanliness and availability of the food products.

Very clean, modern hotel. Spacious and comfy bed. The staffs were so nice and welcoming with passion to offer helps to enable you for a pleasant stay there, this includes the transport arrangements. Thanks to Bechan, Bir, Bishar, Umashankar and many others I met. The restaurant meals were super yummy. Recommended for a try out there.

None

Location is a bit off but besides that everything was top notch, staff were amazing. There must be very good manager managing the property.

No hot water available.

Centrally located. Nice

Cleanliness and poor breakfast

ambience and location

entrance way. untidy locals and noise

Very calm, well disciplined staff. Room space was good.

Location was good, as the hotel is just a mile away from the airport. Room was perfect sized for our 3-member family and all amenities were as mentioned in the description. The swimming pool was nicely maintained and my daughter did enjoy spending time at the pool. All front desk staff were very approachable - it seemed like they all liked their job! The staff went out of their way to help us - be it the way Uma Shankar looked for a perfect car for us to rent for long distance travel or how he checked on us with real concern while we were gone for site seeing or the way he helped in getting us a last minute flight ticket to Kathmandu, it was great hospitality we experienced. We will definitely stay at this property when we visit Bhairahawa/Lumbini again. In fact, we stayed at this hotel the two times we were in town and both times we had perfect stays!!!

Nothing.

Great staff, try it

everything on top

We left early in the morning, so couldn't make the most of the pool and spa. The breakfast and dinner we had in the resteraunt were fantastic though.

It's a new hotel with wonderful facilities like swimming pool,gym, sauna . The rooms are spacious and it's nestled away from the noise pollution of the city , very close to the airport, the staff was exceptional especially Siraj who is the manager took utmost care of us, our flight had got delayed and he permitted us to stay in our rooms without any extra charges , Uma Shankar was also very courteous and arranged for our taxi to the airport , in addition to them the entire staff was also very courteous and ensured we had a pleasant stay

We loved everything

The breafast was served hot , though limited choice it was good.

Everything was good. The approach road to the hotel could be improved. AS the online payment collection on credit card did not workout due to machine being out of order, I had to pay in cash which was bit difficult.

Ambience

Gateway

Flexibility of the personal, the food

Really enjoyed our stay. The staff is incredibly helpful— always eager to assist. The food in the restaurant was excellent. Would highly recommend (if not looking for a city center hotel)!

I like the food and its location

Well the main attraction was jacuzzi which i found as not working.later they said it need to be switched on from somewhere .so i would love to have it easy to use.

ambience, peaceful, clean

staffs forgetting the ordered stuffs

Hospitality and services. Promptness to serve.

Entrance road.