Sunset View Ridge Residences

Its a hidden gem

Location a bit far from city

The staff need to be trained for common knowledge

We did not have breakfast, but did eat lunch. They were able to accommodate our vegetarian diet. There are lovely views from the restaurant and decks, the front desk is open 24/7/

The service at the restaurant was incredibly slow despite having 4 people on staff in the restaurant and we were the only customers at the time. We had to ask for water several times. The pool is out of service, but that wasn't communicated anywhere and we chose the hotel because of the pool. We arrived a bit early for check-in, and were told to go wait in the restaurant and they would come get us when the room was ready, 45 minutes later and nobody had come to get us.... they forgot and we waited around for no reason. We requested an extra pillow and they wanted to charge 100 pesos to use a pillow for the night, I have never had a hotel request a fee to rent a pillow, we stated that there wan't a functioning pool as advertised, could they throw in the pillow to make up for that and they said no. The layout of the hotel is very strange, lots of stairs and they have blocked the easiest way for guests to get to the restaurant for staff use only... it appears to just be a sitting room, so guests have to go up and down stairs to get there. The staff were discourteous and seemed annoyed about doing their job.

Good place to stay

baguio

rooms

The view was nice

I did not like that the room had a smell, was not clean, there were spiderwebs in my room and stains on the carpet, stains on the picture frames. It was very dirty and did not meet my expectations.

All the staff are friendly and feels like home

I know it’s impossible this time but if the owner would build a similar structure, please make a bigger shower areas.

Very helpfull and friendly staff. Good place for a few days relaxing in the mountains

All good

we like it overall best experience..

None

ok nmn

TV was not working. Heater was also not working in the morning. Wifi is not that strong. Scenery is good though.

I like that the room has a good space, with water and toiletries, it has a good view. And very peaceful.

The heater sa shower does not work.

the view

no breakfast included, they said if i booked online breakfast is not included

The place had a good view, and the location was overall peaceful and beautiful. The staff were kind, and they were even helpful in getting me a taxi ride because I was having trouble booking via the Grab app.

The place did not have good signal reception. On top of that, the WiFi was weak and barely useful. The shower also did not have a heater, but I guess that's expected for the price I paid. But it's Baguio, so I was honestly hoping all showers had customary heaters. I wish they also accepted card payments to make everything more convenient.

Location, though it's far from city center but staff member arranged taxi every time :)

The view is great away from the city, The staff are friendly. The place will give you tranquility and peace

The rooms are very small and cramped, the cleanliness is below average and there is something that's biting you.

I love the place—it's peaceful and serene. The staff are very accommodating and respectful, which made the stay even more pleasant.

I felt like the room wasn’t properly cleaned. The headboard had no cover, and the window in the corner was quite dirty.

This is the worst hotel/inn I have stayed in so far, both locally and internationally! The walls and ceiling were so thin that you can hear footsteps from the room upstairs and chitchat from next-door rooms. I literally woke up to the sound of your guest neighbors' chitchat. I even heard the other guest snoring in their sleep. The sounds were so clear and loud I felt like they were in the same room as me! Very poor sound-proofing/engineering. I booked for 6 nights, but could only stay for 1 night because of the noise. Tried to get a refund, but was rejected. Save yourself the trouble and do not book especially if you are planning to relax. Definitely not worth it!

Very good

Na

The view.

Staff were nice.

Good scenery.

First of all, when stayed we experienced brownout for about 15-20 minutes, which was unpleasant since we just got back from outside to charge our phones. Thankfully, I brought my own power bank just in case. Secondly, there was a large spider on the room. Even though we are not afraid of arachnids, it is bothersome for other guest that has a phobia of spiders. Third, hot shower is somewhat cold. It is bothersome most especially that the location is cold, which is known on Baguio. Fourth, bed is it itchy. It may have a bed bugs since whenever we lay down on the bed, we got rashes. Fifth, the free wifi is not even working. Tried multiple times but unfortunately it was not able to push through so we have to used our mobile data which has a terrible connection as well. Signal is bad. Sixth, channels from the television is not working. No proper set up. Seventh, we booked online which has a breakfast included but unfortunately the receptionist advices us that if the booking was done online there will be no free breakfast included. Eighth, no outside is food is fine since we can eat on the inside of our own room. The problem is, there was no table on the room for us to eat inside. Lastly, pictures advertised from online booking are different on the actual room.

Great scenic view, relaxing,far from the busy town and friendly staffs.

If you don’t have a car you need to hail a taxi to and from the town proper.

Good for it's price.. Very Nice View of the Mountain

Toiletries are not top of the line

Accessible via the best road up to Baguio it is on the very west side of town so away from the busiest part. It is the closest hotel to the Pinewoods golf course and the views are spectacular. Staff were very helpful.

Hotel looks very modern from outside but inside could use renovation; it wasn’t particularly clean. Also one has to climb a lot of steep stairs as the hotel is perched on the cliff top.

The views

N A

The cleanliness and the staff are very welcoming, they are exceptional

The dining area at lunch time has a lot of flies, and please try to elevate your food. The Kare-Kare I ordered is less basic.

The staff were very polite and helpful.

the view and the location of the hotel

they have given me an old room which is not properly cleaned on the bathroom and the space was not good for 2.. they have given other couple big rooms but for us completely small.. i have to request for a room transfer but they dont allow it until i force them due to our room was dirty. the hotel also is over pricing.. its very expensive and they are over pricing on the amenities like the pillow 100 per extra pillow plus 100 every night your using it.. incomplete on the sanitary wares.

The place has really a great view. There was also a parking space

The rooms are not tidy. It doesn't smell good too.. I also think the bed has bed bugs. We removed the bedsheet to check and the bed foam are already old.

The place is clean...

Restaurant is unavailable,have to go out for food specially for breakfast lucky there is restaurant nearby.Quite a distance to get a taxi.No kettle in the room to make a coffee...

the view

short staffed in cafe

The staffs are all accommodating, they are so kind also.

I think the rooms need to be more cleaned especially the toilet and the towels. Also, the tile flooring is slippery especially it it’s wet, need to be extra careful. But, on the positive side, when I ask to change the room into better location; the manager agree, Kodus to her. Job well done.

We definitely loved our stay in this hotel! The staff were extremely helpful and accommodating. The location is exceptional especially when we had our breakfast in their cafe where you get to see a scenic view of Baguio. Considering the affordable price, you already get a 5-star service. The location is far from the center, though (Session Road, etc.) so for those who will go without a car, can just ask or negotiate with taxi drivers to pick you up at the hotel to the location you want to go to.

None

location, calmness and quite

wifi connection

We love the place. It’s so peaceful, smoke free and have a very relaxing view of the entire Baguio.

Nothing

Location was great! Beautiful balcony view. Food is good too.

The room is a little bit small and the furnitures is old.

I like the scenery, very relaxing. The location was good. Recommended to people with car

No extra sockets for cp charging.

They have a fantastic view of the city lights and mountain view; the place is so quiet perfect for those who wants to have some peace of mind and peaceful surroundings away from the city

Honestly, everything was almost perfect though the location is too far from the town but it has superb views but it is really the room that I didn't like, the bed sheets are not that clean; bed frame has sounds every time I move. The comfort room is not clean. I'm really really disappointed with their room, it's looks so old and dirty, not what I have expected. The price of the accommodation does not give justice when it comes to their room. It is really the room that they need to improve, otherwise people will have 2nd thought of coming back to their hotel. Since there are other accommodations with great views too and still affordable and offers pleasant room

The overlooking of Baguio on their view deck

Originally, we were given a room for a big group. But the room has that awful smell that I had to ask them to give us a different room. We were given 2 separate rooms which is okay. The heater in the bathroom does not work properly and washroom is not clean. Also, the location is a little bit far from the city. We didn’t have a car so booking a ride to get out is a hassle.

The view was exceptional, quiet and peaceful

A lil bit far from the city proper making it somewhat expensive when it comes to transpo if you're a commuter

I dont like your time for breakfast because we stay there at 6:45 but the food serve 7am the location for the hotel its good and very silent and its near in the city if you ride taxi just only 150 to 180 pesos

Poor hot water

Just the view

Low water pressure, intermittent hot water

The view.

We stayed at room 121 and there were used tissues hidden under the lavatory and beds when we came in. Linen looked used and a little dusty. Far from the city. You have to face moderate to heavy traffic every time you plan to go to and from Baguio proper.

The structure itself is very modern style.

The place is not friendly for the kids as so many steps to get into the room as well the viewing deck even they provided a viewing deck to give you a 360 degree view however it is very stiff and its not safe for kids. Also the reception service could have done it better if they have proper training on how to entertain the guest and atleast give some greeting with a smile and brief introduction about the property unlike my experience its like a guessing what should i do as they just look at me and wait for me to say i have booking.. Although the staff greets you all the time whenever you pass by but i think the service needs some improvement. Also, i understand that there is rule about check-in time and based on my experience in hotel booking they always entertained me to check-in early if the room is already available but in this case i have to wait for 30mins (imagine 30mins early only) before they entertain me about my booking and have been told to come back in 30mins. Also the room is not insulated as you hear people outside talking and laughing. And please note that the hotel is not accepting card payment, only cash payment which is disappointing and very surprising for this type of hotel you would expect better service. They have mini jazzuci but no water..hahaha.. In general i wont recommend this to my friends even they have a modern style structure. Its all about the hotel experience and it is not a good experience for me unfortunately.

The view and staff

The restaurant closes early A bit far from the city

I love the place, quiet and peaceful. I love the vibe. It's a bit far from the center but they will help you get a cab for a fixed rate. Good for people who wants to stay away from a city life.

Room is nice but i recommend them having air purifier to avoid the mould. I just don't like the staff not insisting to ask. We arrived early at the property and even requested for an early check in. I know it's subject to availability. They said when we arrived the room is still occupied around 7am so we went out and back at 12nn since check out time is 12nn everything was set at quarter to 1 but we were advised that check in time will be 1:30-2pm. Then we saw the signage early check in will be charged for 500pesos. I asked the staff, why didn't we informed we are willing to pay knowing that we went for a night long drive. It's just so frustrating they let us wait for how many hrs knowing that we could check in with an additional charge. Take note, we have a 1 yr old child with us! I asked them to change the bed sheets as it smells mould since no air purifier. They acknowledged my request but didn't do it for the whole stay! God. Food is over priced but the quality is cheap. Breakfast is ranging 200-250 per meal. We ordered longsilog cheap taste. Tastes like a 50 peso longsilog in manila. Bangsilog was awful it was overdue, our tongue got itchy cause of aged fish. Danggitsilog is fine. Homemade pancake is awful tastes like flour. The coffee is 1000/10 it was so good. That's the only reason we'll go back there. Lol hot choco is fine. Nothing special. But still over priced. We could eat at good restaurants with that price, tho at least we learned hehe.

I like the view from my room. Staff were friendly. Good location.

Heater doesn't work.

The area is quiet, design of facility is very nice, staff are very nice and accommodating. Its our second time to book.

Parking space not enough if full house

The view from the property overlooking Baguio.

The location of our room. We have to turn around the property, go outside to reach our room, that time we stayed it's raining we got wet just to reach our room.. maybe it depends on the location of the room it might not be applicable to all rooms.

Nothing. I will Not recommend this hotel 👎👎👎👎👎

Nothing. I will Not recommend this hotel👎👎👎👎👎

The window view is quie spectacular

It may take a while to book a grab taxi with their location

Overlooking view.

The bathroom has no exhaust fan. Therefore, you need to mask any odor instead of removing it. The room has no intake fan. Therefore, you can't control the flow of fresh air. Although there's an electric fan, what it does is just recirculating the warm air inside even if windows are open. We don't like the stale warm air there is plenty of where we came from.

The staff were friendly and accommodating. The view was breathetaking from our hotel reception and room. There was even a view deck that we can access. It was convenient to move around as we were provided transport for our tours and going around the city centre. It was a very relaxing holiday.

- Exquisite and Excellent View. This might just be one of the rare cases where the location and view actually look a million times better than the posted or advertised pictures. The Architecture and the View were just spectacular. - The Staff (Including the restaurant staff) were accommodating , Special praise to "Sir Bong" who's positive attitude and kindness just added the cherry on top. - The Room was spotlessly clean. - Equipped with a SMART TV/Wifi so aided a lot in our "retreat" and relaxation.

- There was no Bar, Although I've been told that the paperwork for this is being processed so hopefully this is open soon. - The Food although decent, lacked in variety as most of the listed items were not available. The ones that were available were ok but were not particularly outstanding (Food in Baguio is Generally fantastic). - The Hot Water was not functioning as intended in the shower, This is probably on me for not reporting however it definitely needs repairing or updating.