Torre del Reloj
Torre del Reloj, Carrera 7, Comuna 4, 190003 Popayán, CAU, Colombia- Historic
- Memorial
English
Hotels in Popayan9.2Exceptional(32 reviews) 
79% match
72% match
72% match
Hotel Castillo Real
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About this hotel
Luxurious Accommodation
Hotel Castillo Real in Popayan offers a comfortable stay with a 24-hour front desk and complimentary WiFi. The rooms are elegantly furnished with a flat-screen TV for entertainment.
Convenient Location
Situated just 2 km from Guillermo León Valencia Airport, Hotel Castillo Real is easily accessible for travelers.
Exceptional Service
Experience top-notch hospitality and seamless service during your stay at Hotel Castillo Real.
Book your stay now at Hotel Castillo Real and enjoy a memorable experience in Popayan!
Nearby Attractions
Parque Francisco José de Caldas
Parque Francisco José de Caldas, Comuna 4, Popayán, Centro, Colombia- Park
Monumento al sabio Caldas
Monumento al sabio Caldas, Calle 4, Comuna 4, 190003 Popayán, CAU, Colombia- Memorial
Benito Juárez
Benito Juárez, Calle 8A, Comuna 4, 190003 Popayán, CAU, Colombia- Memorial
El Panteón de Los Proceres
El Panteón de Los Proceres, Carrera 7 Carrera 7 No 3-42, Comuna 4, 190003 Popayán, CAU, Colombia- Attraction
Olimpica
Olimpica, Comuna 3, Popayán, Centro, Colombia- Roundabout
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El Paso
El Paso, Carrera 7, Comuna 3, 190003 Popayán, CAU, Colombia- Monument
Parque José Hilario López
Parque José Hilario López, Comuna 6, Popayán, Centro, Colombia- Park
Parque mutiproposito #1 - Pajonal
Parque mutiproposito #1 - Pajonal, Comuna 6, Popayán, Centro, Colombia- Park
Canchas INEM
Canchas INEM, Comuna 1, Popayán, Centro, Colombia- Private
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Important Information
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
01:00 PM
Children
Not allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Family rooms
Pets allowed
Cashless payment available
Invoice provided
Room Types
Double or Twin Room
Up to 4 guests02 Twin bed (90-130 cm wide)
The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide)
Family Room
Up to 3 guests03 Twin bed (90-130 cm wide)
This family room features a flat-screen TV. The unit has 3 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Single Room
Up to 1 guests0Twin bed (90-130 cm wide)
The unit offers 1 bed.
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Budget Double Room
Up to 2 guests0Double bed (131-150 cm wide)
The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
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Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(32 total)
Provider-sourced guest reviews.
8/10
Reviewed Apr 9, 2026La atención muy buena. Todo bien
Todo bien.
7/10
Reviewed Apr 5, 2026Está bien ubicado y el servicio es bueno.
Las almohadas son pésimas, estuve dos noches y no hubo cambio de toallas. Fueron dias calurosos y no habia ventilador.
10/10
Reviewed Apr 1, 2026Todo estuvo muy bien
8/10
Reviewed Mar 30, 2026Personal amable y bueno en cuanto a calidad precio, es un sitio agradable
Si tienes una habitación con ventanal hacia la calle se escucha mucho rudo. El sensor de detector de incendios sonaba todo el tiempo, tienen que cambiarle las baterías porque es un sonido incómodo
10/10
Reviewed Mar 26, 2026Excelente atención, espacios ordenados, limpios y confortables
8/10
Reviewed Feb 24, 2026La conexión con el.centro y los trabajadores, amables y siempre preocupados
No tiene ventanas las habitaciones, por ende tuve que dormir con puerta abierta por el exceso de calor.que se generaba en la pieza
10/10
Reviewed Jan 26, 2026Excelente Ubicación, persona del Hotel Muyl amables.
8/10
Reviewed Jan 19, 2026la ubicación fue perfecta facilitó mi desplazamiento
el control del TV estaba remendado con cinta y casi no funcionaba
10/10
Reviewed Jan 19, 2026La atención fue excelente
10/10
Reviewed Jan 14, 2026Muy amable la recepcionista Angélica, todo perfecto en el hotel, Ubicación, precio, prestaciones, TV en el cuarto, recomendado a Ojos Cerrados.
8/10
Reviewed Jan 4, 2026Ubicación y amabilidad del prersonal
Falta parqueadero
6/10
Reviewed Jan 4, 2026Das Personal ist sehr nett und Sympathisch. Die Lage ist Top.
Für jemanden wie mich, der nur auf Durchreise in Popayan ist und seine weitere reise planen möchte, war das Internet kein bisschen ausreichend. Teilweise lädt gar nichts. Warmwasser beim Duschen kommt und geht.
10/10
Reviewed Nov 30, 2025Buen desayuno, buena ubicación, excelente acomodación, muy buena atención.
10/10
Reviewed Nov 19, 2025La amabilidad, la limpieza y lo confortable de las habitaciones
Todo estuvo muy bien
10/10
Reviewed Jul 18, 2025La ubicación, el precio y la comodidad
Nada
10/10
Reviewed Apr 6, 2025Very pleasant old Colonial House in the City Center. Immediately clean. Comfortable bed. Helpful staff. Great value. I would happily stay there again.
Nothing. All good.
2/10
Reviewed Jan 22, 2024Muy mala experiencia, no cumplen lo que prometen, en el chek in y en la reserva me confirmaron desayuno y parqueo incluido y cuando salimos no había desayuno y tuvimos que pagar total el parqueadero, el televisor de la habitación tampoco sirve, Es mentira lo que ofrecen.
5/10
Reviewed Jul 11, 2023no aplica
no aplica
4/10
Reviewed Jan 13, 2023The only good thing was the central location of the hotel
The room was located next to the reception and the kitchen. Probably it was in the past part of the reception, such as office or something similar, and it was sketchily converted to a room. There was communication of the bathroom (which was too small) with the kitchen! Also, we could hear any conversations at the reception and the kitchen and it was very noisy. If you ever choose this hotel, make yourself a favor avoiding this room, next to the reception.
6/10
Reviewed Nov 23, 2022The location - right in the main street of the historic centre. Which also means traffic right in front of the door - convenient to catch a ride. Rooms were without windows. Got a better one after asking staff. I recommend the top floor. Good breakfast with lots of fruit. Very friendly and helpful staff. Comfy bed.
Only cash payment. Shower wasn't working properly and wasn't clean, but I didn't stay long so I didn't mind. No furniture to store lugagge.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Good breakfast
- •Great location
- •Excellent service
- •Comfortable rooms
Areas to consider
- •Remote control for TV not functioning well
Cleanliness
8.8/10The cleanliness of the hotel was highlighted positively, reflecting a good standard.
Service
9.8/10The reviews praised the attentive and friendly service.
Location
9.3/10Multiple reviews mentioned the convenience and accessibility of the location.
Room Quality
8.8/10The comfort of the rooms was noted, but some issues were mentioned regarding maintenance.
Amenities
8.8/10Not specifically mentioned, but standard quality for this hotel tier.
Value for Money
9.3/10Value for money is perceived positively due to the combination of price and location.
Food and Beverage
9.3/10The breakfast received positive feedback, indicating a good quality food offering.
Overall Experience
9.5/10The overall sentiment across all reviews indicates a very pleasant stay.