Doubletree By Hilton Shanghai Hongqiao vs Similar Hotels

Room soundproofing is not good; some issues with facilities.

Rooms are spacious with comfortable beds and multiple bathrooms for some rooms, but several reviews mention outdated decor, peeling wallpaper, stains and occasional comfort issues when AC failed.

Rooms were generally spacious and well-equipped, though some issues with dampness were reported.

Most reviews praised room comfort and amenities, though some indicated issues like humidity.

Standard quality for this hotel tier.

Mixed reports: several guests noted smoke smell in corridors and rooms and some dust/stains on furniture, though other reviews mentioned good housekeeping.

The hotel was noted for its cleanliness with specific mentions of clean rooms and a well-maintained environment.

One review mentioned an unpleasant smell in the room, indicating cleanliness issues.

Great location near shops and convention center.

Generally very convenient for transit — close to train station and airport — though a few guests noted it is far from some central attractions.

The location was good, especially for accessibility to the fair, making it convenient for guests.

Several reviews noted the great location, particularly for event access.

Staff is friendly and helpful, providing excellent service.

Consistently praised: staff were described as helpful and efficient (quick room changes, responsive at night, manager singled out for assistance).

Staff is noted to be superb and very helpful, which greatly enhances the guest experience.

General sentiment about helpful staff and positive experiences with service.

Breakfast was amazing, but could use improvements.

Breakfast opinions vary from exceptional to poor — issues include dishes not labeled, food not hot and limited restaurant hours affecting dinner options.

Breakfast had a good variety but reviews noted it became monotonous after several days.

Breakfast choices received high praise and were described as excellent.

Good amenities including a comfortable pool and nearby restaurants.

Mixed to negative: centralized air-conditioning caused comfort problems (AC off or not working), limited restaurant hours, occasional noise from facilities; minibar/coffee shop available but limited.

Standard amenities were provided, but with some limitations on dining options.

Amenities were well-received, but the empty minibar was noted as a downside.

Standard quality for this hotel tier.

Mixed perceptions: some guests satisfied with space and service, while others felt facilities were inferior to similarly priced hotels and would not recommend.

Guests found the hotel to offer good value, especially considering the cost in relation to quality.

Good value for the level of service and amenities provided, especially for business travelers.