MADISON Saigon Luxury Citypoint

I think ok

Avoid This Accommodation and Be Wary of Expedia We had a terrible experience with this accommodation. Fourteen hours before our arrival, we received an email requesting our details and a security deposit. We complied and confirmed this via the Expedia website. After a 14-hour flight, we were shocked to find out—through Expedia’s website—that our reservation had been canceled due to overbooking, allegedly because we had not responded. When I pointed out the message I had sent via Expedia, there was complete silence from the accommodation. To make matters worse, our deposit was not refunded promptly. After contacting Expedia, they shockingly informed us that, according to their records, we had actually stayed at the accommodation—which was completely untrue. If you’re looking for a hassle-free vacation, do not book this accommodation. Also, consider whether you want to trust Expedia with your bookings.

Dù ở trung tâm, căn hộ vẫn mang lại cảm giác yên tĩnh và thư thái đến lạ

Tout était parfait

适合独自旅行

Du lit confortable à la cuisine bien équipée, je n’ai manqué de rien

Một góc nhỏ đầy bình yên

Có trạm xe buýt ngay trước cửa, rất tiện cho việc đi lại trong thành phố

マットレスが適度に硬く、ぐっすり眠ることができました

옆방 소음이 전혀 들리지 않아서 편안하게 머물 수 있었습니다

伝統市場が近くて便利

Parfait pour un séjour en solo

Gần bến xe buýt

방음이 잘 돼 있어요

The property was nice with a clean pool, but very poor customer service. We were greeted with hostility upon arriving at the accommodation, taking over 30 mins to retrieve our booking details. Moreover, receptionist barely understood any English and there were charges for basic amenities and services such as towels and bed sheets. Great view and pool, but wouldn't recommend if looking for an all inclusive accomodation.

チェックインの対応も酷く、無意味に待たされた。 宿泊時に隣の部屋で工事が行われて朝8時から夕方まで騒音が続く。事前に工事日程がわかっているにも関わらず無告知でひどい騒音が毎日続いてた。。 クレームを言ってもアパートの受付の人には責任感がないのか何も対応してもらえなかった。 更に、空港送迎の支払いも事前にオンラインで済ませているのに、日本帰国後にも関わらず後から更に要求してくる。 立地以外は全くオススメ出来ないアパートでした。

Very nice

We didn’t stay there as it was canceled by the landlord a few days before our arrival. That force us to make other accommodations add a very short of amount of time for a group of five people.

As a solo traveler, I appreciated the safe neighborhood and the host’s quick responses to my questions. The space felt just right

저와 여자친구가 같이 머물렀는데 조용하고 아늑한 분위기가 너무 좋았어요

L’appartement était très calme, avec une literie confortable. Après une journée de visites, c’était un vrai plaisir de revenir ici

아이들과 함께 묵었는데 충분히 넓고 편리한 숙소였습니다. 근처에 슈퍼마켓이 있어 식재료를 사기 쉬웠어요

Le propriétaire nous a accueillis personnellement et a pris le temps de répondre à toutes nos questions. Un service impeccable

家族全員での滞在でしたが、近くにスーパーマーケットや薬局があってとても便利でした

ホストが地元の観光情報をたくさん教えてくれたので、充実した旅ができました. すごく親切で感謝しています

The apartment felt cozy and homey. The small touches, like fresh flowers in the living room, really made it stand out

Pros..large roomy apt rooms. Could be cleaned better. Location is great. Cons… Rooms are not soundproof, loud music and street noise until early morning hours. None of the staff could speak English so it was difficult to understand. We booked 2 nights here. On the afternoon of the first night they came and told us we would have to switch rooms tomorrow to have the smoke alarm checked. The next day came they told us to come back around 2 to switch our rooms. After waiting around they finally told us they didn’t have a room available that we would have to move to another hotel in town. Which we declined, because it was too far away and we didn’t want to be in town. Then they told us we would have to contact Expedia ourselves to get a refund, which we finally did receive. But super frustrating and inconvenient when you’re on vacation and have to figure out where to stay when we had a room already booked.

Booked several rooms for a large group. Rooms are not at all as advertised - some turned out ok, others not so much. Me and my girlfriend had the worst luck as the room we booked was no longer available, so they moved us to sister hotel a few blocks away. When we checked in we were told that we'd have to move to another room the next night, which wasn't ideal but we were willing to go with it. While we were getting settled we noticed quite a bit of mold in the bathroom so asked for another room. They said there were not alternatives. We asked for a refund unless we could get a room in the original hotel we booked and they refused; so we ended up leaving and checking into another hotel. Definitely would not recommend.

Easy check in & check out.

The property was change to Madison last minutes due to overbook and the condition of the hotel was different we originally book

Väldigt bra läge. Superfräsch takterass med pool.

Phòng tắm rất sạch sẽ và được trang bị hiện đại, có đủ dầu gội, sữa tắm và khăn tắm. Rất tiện lợi

Der Fernseher hat während unseres Aufenthalts nicht funktioniert, aber der Gastgeber hat es innerhalb weniger Stunden reparieren lassen

Phòng tắm rất sạch sẽ và được trang bị đầy đủ tiện nghi, từ khăn tắm đến xà phòng. Mình rất hài lòng

寝室はとても快適で静かでした。ベッドもふかふかで、ぐっすり眠ることができました

난방 시스템이 제대로 작동하지 않았지만, 연락하자마자 빠르게 수리해주셨어요

La cocina estaba muy bien equipada con todos los utensilios necesarios para preparar comidas. Muy conveniente

Phòng tắm rất sạch sẽ, có đầy đủ dầu gội, sữa tắm và khăn tắm. Cảm giác rất thoải mái khi sử dụng

El salón era muy amplio y estaba lleno de luz natural. Fue el lugar perfecto para relajarse después de un día agitado

Die Klimaanlage hat aufgehört zu funktionieren, aber der Gastgeber hat schnell einen Techniker geschickt, der das Problem behoben hat

The bedroom was quiet and restful, with a super comfortable bed. I woke up feeling refreshed every morning

Le chauffage ne fonctionnait pas bien la première nuit, mais après l'avoir signalé, un technicien est venu le réparer dès le lendemain matin

La cocina tenía todos los utensilios necesarios. Pudimos cocinar varias comidas y disfrutar de la comodidad del apartamento

Der Schlüssel passte nicht richtig ins Schloss, aber der Gastgeber brachte uns innerhalb von 30 Minuten einen Ersatz. Toller Service

L'ascenseur est tombé en panne une nuit, mais dès le matin, un technicien est venu le réparer. Le service est très réactif

The living room was perfect for relaxing after a day of exploring. The furniture was comfortable, and the decor gave it a homey vibe

침실이 정말 조용해서 숙면을 취할 수 있었어요. 이불도 따뜻하고 너무 편안했습니다

We stayed at unit 14.05. The apartment was spacious and modern. It had good air conditioning which is important. The beds were very comfy. The location was handy and close to everything. The pool and gym were good, although some machines didn't work. The security guard in the lobby was friendly and helpful. He opened the door for us and regularly smiled making us feel welcome. The owner also has good communication throughout via WhatsApp and arranged transfers for us to and from the airport when requested.

**Hotel Review** We recently stayed at this hotel with two families (four adults and four kids) and unfortunately, our experience was quite disappointing. Before our arrival, we confirmed our reservation via WhatsApp and even followed up the day before. However, when we arrived around 10 PM, there was no one there to greet us. The staff informed us that no rooms were available due to leaks on the top level. We were left waiting for 2-3 hours while they attempted to contact a manager. Additionally, the communication was challenging as the staff did not speak English well, making the situation even more frustrating. Eventually, we were moved to another hotel, but the hassle and delay put a damper on our trip. While the location may be appealing, the lack of organization and poor communication made this a stressful experience. I would not recommend this hotel based on our experience.

Das Wohnzimmer war hell und gemütlich, mit großen Fenstern, die viel Tageslicht hereinließen. Wir haben dort viel Zeit verbracht

Una tarde, se fue la luz en el apartamento, pero el anfitrión fue rápido en solucionarlo. Todo volvió a la normalidad en una hora

침실이 넓고 침대도 정말 편안해서 매일 밤 숙면을 취할 수 있었습니다. 방이 조용해서 더 좋았어요

バスルームは清潔で、タオルや石鹸が十分に用意されていてとても便利でした。シャワーも快適でした

Le chauffage est tombé en panne pendant notre première nuit, mais l'hôte a fait venir quelqu'un pour le réparer dès le lendemain matin. Très satisfait du service

The river view from the apartment was spectacular. It added so much to the relaxing atmosphere. I could sit for hours enjoying the peaceful scenery

The fast and reliable Wi-Fi made this apartment perfect for getting work done while traveling. The desk space was also a nice addition, and the quiet environment was ideal for focusing. Highly recommended for business trips!

Tout ce dont on a besoin était dans l'appartement : cuisine bien équipée, lit confortable, et salle de bain moderne. L’appartement était impeccable de propreté.

Overall it was a great stay. My only complaint is 1 out of the 3 treadmills and ellipticals worked in the gym and there were small bugs here and there throughout the apartment. Otherwise, check in was a breeze and security was friendly and helpful

Attend herbal tea blending workshops to create personalized blends using fresh herbs and botanicals

The accommodation's romantic setting, with candlelit dinners and sunset views, is perfect for couples seeking a special getaway

Join stargazing nights organized by the accommodation, offering a glimpse into the mesmerizing night sky

Participating in culinary classes offered by the accommodation is a fun and educational experience for food enthusiasts

Guests can borrow complimentary beach gear, from umbrellas to towels, for a relaxing day by the sea

The accommodation provides professional event services for conferences, weddings, and other special occasions

The well-equipped fitness facilities cater to guests looking to maintain their workout routines during their stay

Explore the area with complimentary bike rentals provided by the accommodation, perfect for outdoor adventures

Learn the art of candle making in hands-on classes, where guests can create their own scented candles

Contemporary comfort defined this apartment, with modern amenities and plush furnishings

Infused with coastal chic decor, this apartment brought a touch of seaside charm to urban living

Combining eco-friendly practices with elegant design, this apartment was a green oasis of sophistication and sustainability

The vibrant vistas from the apartment's windows showcased the dynamic energy of the city

Overall, I enjoyed my stay at this property. The rooms are clean. I would suggest to have an instruction label in the laundry room and also provides a few slippers for guests convenient.

It was a terrible experience. When we arrived at property we were told our room was no longer available. We were with family and told we could all share one apartment. That was not our intention as we had booked two different apartments. Duke the guy who met us was trying so hard to be helpful but whoever his boss was was being very difficult. We ended up all of us in a 3 bedroom apartment with no mention of refunding our money on the apartment they no longer had for us. We had to tell them we wanted a refund on the room we had booked for us and after a lot of negotiations his boss would only refund $250.00 of what we had paid. Mind you we paid in AUD when making booking got refunded in dong. They also wanted to seperate family by putting us in different places. We had researched Madison and decided it was best for us only to be told we can put you somewhere else. It was not a good experience and I certainly wouldn't be booking there again. Senior management has a lot to be desired the whole situation was handled very badly. Also we had trouble with the hot water service but fortunately they corrected that after two call outs as we had no hot water at all. Over all it was a terrible experience and not something we'd expect when booking through Expedia

Check in time was 3pm, arrived after 5pm. At check in, no one knew which apartment/condo we were assigned to. After 20 mins, we got in contact with the owners, we were told the room wasn’t ready for another hour. At check in we were given a key card, then left to grab dinner. Once we arrived back, we couldn’t open the door with the key card. The issue was the door was a digital code and the key card was only for the elevator. No one gave us the door code. It took us about 20 minutes to obtain the passcode for the door. We figured it was probably a minor oversight because they were rushing to quickly clean up and turn over the room to us. Once we settled in, my son placed his phone on the night stand and the stand collapsed. I went to see what happened and realized the leg was missing a screw and was unstable. When the stand fell, the lamp sitting on the stand also fell unscrewing the top shade part. I placed the lamp on the top shelf and set the nightstand aside. Upon check out, I messaged the owner and expressed 3 concerns. 1. Nightstand, 2. Small roaches (I saw on last night), 3. Shower door hinges was broken. The owner thanked me then messaged me 20 mins later accusing us of breaking the lamp and 2 nightstands. The 2 pictures of the 2 broken nightstands was the same nightstand staged in 2 different areas. I hate giving negative feedback but felt it was necessary to give one this time.

Cleanliness, spacious and easy for pickups and drop off.