WaterFront by PALMYRA

The location is good on the lakeside which is very calming.

There were continuous events back to back at the property which were not disclosed to us. These events took up the little available common areas and disturbed our stay. Rooms are not soundproof. More than 50 people were in the property for the events on all days of our stay and this affected us. The property should not take bookings on event days.

ambience, rooms and hospitality

Good breakfast buffet

⭐⭐⭐⭐⭐ Excellent Stay at Palmyra Waterfront Hotel, Kollam I had a wonderful experience at Palmyra Waterfront Hotel, Kollam. The hotel has a beautiful location, clean rooms, and a relaxing atmosphere. A special thanks to again! ⭐⭐⭐⭐⭐ 5/5

Breakfast

Blanket color

The location and view were very good. Staff was welcoming and treated us good with tea and breakfast. The only improvement I would like to mention to even get better rating would be to keep the utilities like soap, brush, towels etc without asking for it.

Value for money pleasant staff spacious rooms

Nothing much

Location , staff. B/F and affordable ,

No Tea ,Coffee Facility in the room only kettle , and no luggage rack in some of the room ,no refrigerator, and no lake view from the room

This property offers a beautiful location, exquisite views, quiet ambience and exceptional staff who go out of their way to help. The building is gorgeous and the spaces well thought out. It’s a special place to stay.

The breakfast was wonderful and the place of the hotel was amazing! The garden was very very beautiful and it was very nice just to seat outside in the garden and looking at the canal all day!

The staff were very good people but there were many misunderstandings because of the language, they did not know good or at all English but the man from Assam was all the money, very good person and he understood everything!

Location by the lake

BAB BAD HOTEL DO NOT STAY HERE WHOLE PLACE IS A CON Arrived to find my room supposedly taken. In fact my room never existed description was, fo a de lux villa private entrance, and lake view. no such room exists. these, people are criminals, man on reception was clueless. given a room with a filthy towel no toilet roll no toiletries as, described and no lake view. the room looked on to a rubbish tip which was, often burning so smoke came in room even with windows closed . no hot water in fct water went of completely after arriving. no where near to get food, a walk of 30 to 40 minutes will find you two tiny dirty cafes with virtually no choice of food, no rice not even a chapati or roti. booked for two nights but refused to stay 2nd night, manager in the morning agreed to ony charge me the one night as no free cancellation. contacted Booking. Com via chat /email and telephone they were absolutely useless a complete waste of time dealing with them and basically said could not uphold my complaints and nothing they could do.

It was a great location with a very soothing ambience. The facilities and staff were very accommodating and friendly.

Nature friendly property calm ,cool, staff are too cooperative 🤍

Chilling by the river

The location is nice

The staff was very bad.. very rude, and the day we had check out was bharat band and the staff didnt even tell us a word it’s and we doubt you might get anything to or anything coz in Bangalore even if its band some store be still open but didnt knew kerala would be like completely closed!!

Les chambres spacieuses

Ras

広い部屋で清潔。 庭からの景色はのんびりするために最高です。 スタッフはみなさん親切でした。 お湯がちゃんと出てWi-Fiも問題ない。

部屋からは湖は見えない。 せっかく良い庭があるのに、掃除が徹底されていないためあちこちに小さなゴミが落ちていてきれいに感じられない。 部屋にアメニティは無くトイレットペーパーも無かった。 周囲に何も無くレストランも無いので食事のために片道1km位歩く必要がある。デリバリーもあるが、UberEatsは使えません。zomatoなどインドのアプリが必要ですね。

backwaters and the facilities

NA

The whole ambiance was great! The staffs and breakfast was amazing!

The room was super dusty.

Peaceful and quiet place, recommend for family

Water front

The room was clean and people working there were very friendly and helpful. When we asked what we could do in the neighbourhood they gave us great advices. Thank you so much!

Nothing

No complimentary breakfast if you are booking through booking.com. The place is a big house transformed into so called resort. It would be good if you are booking all the rooms for ur family. A wedding happened when we checked in so you could not expect privacy or anything. The place is very close to Kollam beach so ya tat was the only perk

all good. amazing view.

Excellant service.

Really nice place to stay with family

Well maintained room. Super friendly staff.

Everything was great. The breakfast is really homely food and the chef was such a nice guy. My husband and I enjoyed very much our stay. We totally recommend it and would be definitely be returning some other time.

It is a bit easier to reach by car.

Excellent service. neat and clean rooms

Great staff an my breakfast!

Simply didn’t get the room I booked - looked opposite (new and comfy on Photos, in real old & shabby room)

Beautiful scenery and peaceful and calm. Very friendly and helpful staff. Food was so delicious and the staffs were courteous.

Nothing to point out

Everything was good

Since we came late check out was very early

1. The location and ambience 2. Quite and cool place... no AC was needed ( Jan 1st week) 3. Only bfast is served... but the food is authentic kerala food. 4. The front desk manages all your needs... calling fir transport , suggesting ways to get to tourist places etc.

Ein wunderschöner Garten direkt am Wasser und in ruhiger Lage. Absoluter Erholungswert! Das Zimmer war ok, aber nichts Besonderes. Es war aber top sauber. Die Mitarbeitenden waren alle sehr freundlich und hilfsbereit.

Die Matratze war extrem hart. Dem Zimmer hätte etwas Ablagefläche gut getan.

There is nothing besides a room but it has a nice view which is the only nice thing for that price in Sri Lanka

This place has NO amenities at all so don’t expect anything fancy and the kitchen is very dirty and the staff is trying to be helpful but is incapable of helping and will book you sketchy taxis and tuktuks (autos) which will try and scam you. They say they have a restaurant but everything is take away they order for you and they will literally just give you a plastic bag with food in it - you have to handle the rest yourself - at that price point you are better off going to the leela ashtamudi or going for a cheaper place. This place is NOT worth it

The members of staff work exceeding hard to try to please the customers. They have a friendly and willing approach. A taxi was organised for us to suit our needs on both days. The deluxe rooms are beautiful. Breakfast is tasty and includes drinks, fruit and toast. The lake location is very pretty and has the potential to be tranquil. Varkala is s super place to go to from there.

I stayed in 2 different rooms, the villa overlooking the lake. Rooms are basic and badly need renovation. The manager gave me the villa to satisfy my request for a lake view. However due to a wedding function the next day, members of staff worked until 1.30am, talking loudly and moving things around. It was very noisy! For our second night we had the two deluxe double bedrooms which we had originally booked.These were great. Unfortunately the family function the hotel was hosting was noisy until nearly 2am. It was only at my request that the party respect my need to sleep that it quietened at all. My son and I were out all day, sightseeing and needed to rest at night. I believe the hotel should NOT accept other guests when there is a function booked. They allowed us a small discount and Booking.com has also offered a small credit - thank you.

The rooms are huge, the location has the perfect ambience in the night

Musty smell, the room needs attention.

A nice stay with a good view of river front. Spacious outdoor

Too less breakfast options

Tout d’abord, les échanges avant notre arrivée étaient très cordiaux, ensuite nous étions attendues et avons eu un super accueil. Tout au long du séjour, Sheen a fait en sorte que nous puissions avoir toutes les informations qui nous manquaient et nous a fait rencontrer un super chauffeur de Tuk Tuk. L’ensemble des professionnels est compétent et super agréable. Un petit déjeuner extra avec tous les sourires de la vie dès le matin 💜 Merci la Teams

Friendly staff , excellent location, value for money

My room was a bit old, need maintenance, it will be good if they keep premises little bit more clean

Atmosphere

No intercom

Lovely place. Personeel was heel behulpzaam en vriendelijk! Als je van vogels houdt neem een verrekijker mee. Prachtige plek om vogels te bewonderen. Grote ruime kamers. Eten kun je bestellen dat k ook men ze brengen. Ontbijt prima. Betalen liefst cash maar uiteindelijk kon de visa kaart ook

Niets

Ambience, rooms, staff

Almost nothing

It was spacious modern and great position right next to the lake which was beautiful. I hired a kayak for 1.5 hours at less than£5.

Some outside seating or a bar would be nice.

Het lieve personeel en de mooie locatie en tuin aan het water

De akoestiek tussen de kamers, we hoorden de buren…

Location, staff was very friendly

Being the resort near the waterfront the room lacked any views, room could have been better.

Its location, staff and everything.

Nothing

Lake view resort

No food there

The staff were incredibly welcoming and helpful throughout our stay," "Rooms were immaculate and very comfortable," "Delicious breakfast each morning," "Convenient location close to major attractions," "A truly luxurious experience from start to finish," "Felt like a home ...

Location. The lake view and garden was quite nice (until some people started drinking and chatting). Clean bathrooms Friendly manager and staff

1) Most of the time a group of guys were sitting on my porch and drinking. 2) I came for a conference. I really needed wifi but it was not working. I asked multiple times to fix it. The staff tried whatever they could but it was not working. Initially, he tried to manage by telling it was not working on my phone only. Then when I asked him to try with his phone, the same issue persisted. Then he said he will fix. Neither wifi worked nor he responded after that. I couldn't speak to manager because his shift was over. Neither the conference preparation nor a peaceful time went as expected. For Rs.2500, there are much better Hotel rooms with good wifi, complimentary breakfast and the more important privacy. In Waterfront, you get one room (out of 3) in a cottage. The manager was a very friendly guy. He took his personal vehicle to drop in the bus stop during my departure.

Excellent location and vista. They have a lazing area right on the lake where you can spend your time looking at the water, nearby landscape and birds coming out to fish. The common dining and living area is massive. The play area, where they have it set for chess and carrom is just as nice. The room was of adequate size. Bathroom amenities were great; I faced zero issues with hot water supply. The staff is very friendly and they are eager to help out wherever possible.

The ongoing construction wasn't a hassle (hardly any noise) when we were in the room. However, it did make the play area dusty.

Stayed in the glass room. amazing view. Clean bathroom . Absolutely friendly staff.

Initially, the location. That’s what made me book here but had I known that it came with such extraordinary costs I would have skipped this place

The staff were absolutely pathetic and despicable. The place was under construction and seemed like a den for anti social activities and immoral acts. People looking for such things would only put up with the kind of behaviour and options offered over there

Loved the stay at the place, staff were friendly, room view was nice and had a pleasant breakfast at the place.

well maintained. stay was nice. clean rooms. friendly staff