Hotel Areca

The room is spacious and clean, and very comfortable.

hot and cold shower not available

The staff were friendly. Location is accessible to public transportation. Rooms are well maintained. Breakfast spread was more than adequate. Food tastes good.

No elevators. We had 3 rooms. Our room didn’t have a window. Noises from outside were audible from another room facing/near the main road. This made sleeping uncomfortable.

This hotel is very convenient being in the centre of Albay, being half way through the commute to Legaspi city centre and Daraga is the main advantage. The room and facilities have been clean and tidy and it's just worth the money. The staff have been the kindest (a quick mention to ate's and kuya's: Jam, Franz, Mikee, Nica, and Maw) and made my stay the most comfortable.

Everything was great.

Good location, front desk was accommodating

Room smelled moldy, floor was dusty and room air conditioning wasn’t on when we checked it so the room felt like an oven when we entered. Went down for breakfast at 7:30am, was told they ran out of most dishes and they will not refill. We ended up with fried fish fillet and canned corned beef. The hotel doesn’t have an elevator, good thing the staff are willing to assist with the luggage

No elevator, not family friendly

Helpful friendly staff Good choice for breakfast Great location Drinking water delivered to your room

Superior room very small Deluxe room is windowless

Staff is awesome! Breakfast is decent and price is affordable.

Our room has a foul smell in the bathroom, but this got fixed by adding water to the drains. We got the cheapest but also smallest of the rooms. No windows and the bed is a bit tight. Try to upgrade yourself for a more comfortable stay.

The bed, clean confortroom, friendly personal ❤️

None

Good staaf and have delicious food in breakfast

None

Like some of the Filipino foods. For the location of the hotel was close to the shopping mall, church, to my family house in Daraga and to my friends house.

Coffee was weak in flavour and was not nice. Cereal selection could offer more healthier options. Fruits provided was regularly non existent and should be kept being replenished. The room was noisy at night time because very close to the main road.

What I liked about the property is the location,it’s accessible. Another ✅for accommodating staff. ✅ for Breakfast Buffet.

No elevator.AC in the room is not so cool.pricey room.

small room not worth for the price

The staff are helpful.

The location is a bit difficult. And this is not kid and elderly friendly since there is no elevator.

The location is perfect since it sits at the center between Daraga and Legazpi City, there is an easy access to public transportation and banks are just nearby. Breakfast is also amazing, each day we look forward to it.

I did not expect the rooms to be so small and there is no elevator.

The staff were very helpful and professional. Food in the restaurant was good but buffet breakfast was not replenished quickly to align with numbers of customers. The bed and pillows were comfortable though and there was hot water in the shower.

The room was really small and had no window. I booked a superior double room, I wasn't expecting this. It was an effort to squeeze in 2 suitcases. It was ok fir one night.

The food, the room and the staff were very friendly and the location was perfect.

I didn’t like was the bed was hard and no elevator but overall it was very nice place to stay.

Property is clean, close to everything, staff very attentive to needs

No elevator , very inconvenient specially if you have big luggages although staff carried my luggages to go to my room, but when checking out you have to carry your luggages down. Key card didn’t function for three times, had to go all the way down to customer service via stairs.

Staff helpful

I booked one superior and one deluxe. The superior room was so small. This should just be labeled "standard," not "superior." I upgraded my room to a Premium Room. Amenities are not consistent. The deluxe room has bottled water. In the premium room, no water. The deluxe room was only given lotion on the 2nd day . For the premium room, no Lotion. The layout of the rooms and the floors are confusing.

Foods

None

It was clean Staff was friendly Breakfast was superb

N/A

Location is very convenient. Staff were friendly. Room is comfortable and amenities were complete.

The bathroom had no shower curtain. The room smelled cramped. Breakfast options are limited.

internet is very quick; room is cozy and clean

no lift, shower drain is a bit clogged

The Bed

No Elevator and the Door Sensor sometimes doesnt work.

Near with estblishments

Noisy as it was near with main road. Rooms are smaller too.

Pleasant efficient and professional staff, clean and comfortable room and property, good location, great breakfast

Staff were great, Buffet breakfast is great and it's easy to get transport to other parts of town there

N/A

Grest staff. Great location.

Location

No lift for seniors

Very friendly staff.

Nothing, really. I liked every minute of my stay.

Friendly, accommodating and helpful staff and good location.

Power went on and off. Odd smell coming from bathroom fan. Shower didn't drain very well.

Neatly situated near a lot of available places to eat and go around. Clean and comfortable. Good view of Mayon as well from the top floors

La sala colazione è bella, luminosa e la proposta di cibo abbastanza variegata. La posizione della struttura è vicina alla cattedrale e c'è la possibilità di usufruire di un buon ristorante ubicato al primo piano.

Non amo fare recensioni negative, ma in questo caso spero venga presa come critica costruttiva. Ho prenotato dal sito una doppia e mi hanno assegnato una singola, con un unico comodino e un lato del letto attaccato alla parete, insistendo che si trattasse di una doppia Superior??? Ho fatto presente che se fosse stata una doppia avremmo dovuto avere ogni spazio usufruibile per due persone e non solo per una. Il giorno successivo ho chiesto al mattino di poter avere la camera che avevo prenotato...e rientrato in Hotel alla sera dopo una lunga giornata in ospedale mi è stato detto che la mia richiesta non era sta evasa perché il personale della reception non ne aveva tenuto conto. Dopo circa un ora siamo stati trasferiti in una doppia....Segnalo che la musica ad alto volume alle 6.30 del mattino in un locale adibito a colazione non è che sia il risveglio migliore per gli ospiti. Ovunque nel mondo si cerca di dare inizio alla giornata con un livello sonoro soft. Se voglio la discoteca la cerco magari alla sera ma non all'alba. LA nostra camera era direttamente affacciata sulla via principale con una qualità dl sonno che dire pessima è ancora riduttivo. Anche dopo essere stati trasferiti abbiamo continuato a sentire rumori molesti tutta la notte. Per finire, mi è stato trattenuto il deposito di 1000 pesos perchè la mia compagna ha sporcato il copri materasso con del sangue. Ho fatto presente che ad ogni modo le lenzuola vanno lavate quando gli ospiti liberano la stanza e che 1000 pesos per lavare delle lenzuola non si pagano nemmeno in Europa....Tornerò a lavorare a Bicol, ma di sicuro non tornerò mai più in questo hotel.

Location, close to restaurant and fast food

No elevator. The bed was uncomfortable. Mattress was not even,The bed was noisy with every movement.

Ambiance

No lift especially for old people

I like the room. Although it's small it was clean. However, at the middle of the night a HUGE fly flew over my head and its so scary. The staff were so accommodating. They carry my luggage since it's heavy and they have no elevator. This could've been perfect but I think they never planned to have an elevator somewhere else.

The fly. OMg! it was so scary. No lift. Parking too small but still okay since I always get to park inside.

Clean, good restaurant

Noisy area, small room

Staff are very friendlly, place is clean. Breakfast was okay. I think it was better during our first stay. During our second stay this time, I think breakfast options were fewer. The restaurant staff were also very friendly, and the concierge too are very helpful. The room service does a pretty good job at cleaning, plus it's very close to places like fast food, laundromat, book shops, public communal spaces, etc.

It's not that big of a deal, but as a PWD, the steps were not PWD friendly, so if you have mobility issues, this place might not be an ideal stay. Also it would have been great if bathroom had a shower curtain because the floor outside the shower stall always got wet after we showered. The room was also not super sound proof as we could hear the city noise pretty loudly even at night.

Sauber

Sehr kleine Zimmer, für zwei personen grenzwertig

Hotel is located within easy reach of everything we needed

Water temperature in the shower did not get above lukewarm. This seems to be a common theme in Philippines.

Location and breakfast was delicious but not plenty

Foul smell at the bathroom and no elevator

great local delicacies made fresh and chaged daily. stafff were great

Nice hotel. Comfortable unit with two beds. 2 ac units in the room.

No elevator

Staff are friendly and helpful and was able to grant my request to immediately make up the room, which wasn’t made up especially we were out all day long !

Breakfast are from 6 am. -10am and we get down about 8-9am. and very little food are left in containers and twice we have to ask for refills , which they did , but surely there should be ample amount to cater for everyone until the finishing time at 10 am. Coffee is not the best , very weak and doesn’t taste good !

The room was clean and everything was in good condition as well as it having a decent view of the volcano. The staff is also exceptionally friendly and helpful with all requests. The breakfast is also good for what you pay. Overall it’s extremely good value for money.

It’s located on an extremely busy street so expect traffic jams when calling a taxi and also because of that it can be very loud at night.

Расположение, персонал. Вид из окна на вулкан

Крошечные номера, сильно меньше чем кажутся на фото. Невозможно разойтись двум взрослым людям. Так же если приходишь на завтра в 9, то уже много чего нет

The breakfast had a nice variety of local & common foods. Staff was helpful & kind. Air-conditioning & shower were great.

Refrigerator in room would have been nice. View of volcano from building would have been nice too.

na

nA

Old towels no longer white

Comfortable room. Friendly and helpful staff. Breakfast with good variety. Goodview from gym room to see Mayon

Room and Bathroom are small. The bathroom door handle is not round off and has sharp edge, I got a cut when tooth brushing when the door is not fully closed.

Personnel accueillant et disponible, bon petit déjeuner

location

rooms are small

all

411 room has no youtube or netflix

Clean, accessible and friendly staffs

Nothing

They were the hotel with the first drop off from the shuttle bus.

Our room had no windows.

The hotel and the service was good

The 2 aircon inside the room and the gym. The staff are also helpful and polite. Staff Christine is courteous with a smile that can light up your day. Staff dave and marwin are also kind.

No elevator. But staff can assist you

Me estafaron. Mmo GPS se equivocó en la dirección u no recibí respuesta ni el dinero de vuelta aún cuando realice la cancelación al instante

Breakfast was great, and the staff.

The aircondition, couldnt changed the settings. Not cold enough.

Sehr schönes Hotel mit Top Lage. Freundliches Personal. Sehr gutes Preis-Leistungs-Verhältnis.

War alles super...

Lo staff e’ eccezionale, gentilissimo e sempre sorridente. Soprattutto Marvin e le ragazze della reception molto simpatiche e carine

La stanza senza finestra

le restaurant en bas de l'hotel est très bon et offre 10% de remise si vous résidez à l'hotel

il n'y avait pas de fenêtre à la chambre

It was a hang location, had nice restaurants, a gym and very very nice and helpful staff

Leaving

Comfortable bed & bathroom towels. Tasty Breakfast. Sol restaurant for drinks and food.

Nothing much.

Very clean and have a good variety of food for breakfast.

Just don’t stay at the ground floor room because you can hear the noise of the transportations 24/7

The staff, food and service. They quickly respond to requests like changing rooms, iron etc. The food is great. Also shout out to Norwin for helping me with my luggage, and the front desk staff who delivered to all my requests - Marwin, Franz, and Mikee. They had a restaurant/bar downstairs but you’ll need a reservation.

No elevator. Had a staff carry my luggage. You fan hear the loud noise from the street. Especially if room is facing the street. Had to request to change room. Room was too small for its price though. The buffet breakfast had slow refilling time. Not good when you’re in a rush. It seems to almost ran out of everything.

Servicio de recepción profesional, limpieza y restaurante para cenar a la carta, donde puedes tomar también unas copas, con música chill de ambiente (con dj). Tiene un buffet para el desayuno.

No tiene ascensor, teniamos 4 maletas. Pero tienen personal que te ayuda a subirlas.

I love everything except for the lighting, it was dark, especially in the lobby and the hallways, and also in the parking area. You can barely see the front of the Hotel at night.

All the front desk staff were the most helpful and accommodating i met in Bicol, most especially Jojo at the buffet breakfast, each morning with a big welcome smile to greet us! Overall, It was an exceptional experience !!

None

Sehr gutes Hotel, mit superfreundlichem Personal und in ausgezeichneter Lage. Jeepnys zu den Ruinen von Cagsawa und der Hoyo Hoyopan Höhle kann man direkt vor dem Hotel anhalten und bei der Rückfahrt wieder aussteigen. Auch die SM Mall kann zu Fuss in ca. 15 Minuten erreicht werden. Ein besonderes Danke geht an Mikee, Norvin und Franz. Mikee an der Rezeption war mir sehr behilflich - danke! Aufpassen bei der Reservierung. Es gibt Standardzimmer ohne Fenster. Auf meine Bitte hin, bekam ich problemlos ein Zimmer mit Fenster und kleinem Balkon.

The staff were really friendly and approachable. The location was good! Near SM Legazpi. The breakfast variety was authentic and it was okay, but there could have been more options.

The smell of the room is dusty and mouldy. I had to buy an air freshener to get rid of the smell. The water in the sink smells like it's coming from the sewage, it was a bit disgusting. I was told the hotel is newly builty, but the room seems like it hasn't been maintained well and properly. The bathroom is mouldy. The price I paid is a bit too much for how the room was presented and maintained.