Huanglong Cave exit
Huanglong Cave exit, 黄龙路, Suoxiyu, 427400 Hunan, China- Attraction
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Luxurious Amenities
Zhangjiajie Utopia Hotel boasts a seasonal outdoor swimming pool, garden, and a terrace for guests to relax and unwind.
Convenient Location
Ideally situated just a short distance from Zhangjiajie National Forest Park, Zixia Taoist Temple, and Baofeng Lake, guests can easily explore the top attractions in the area.
Pet-Friendly and Free WiFi
Guests can bring their furry friends along to this pet-friendly hotel and enjoy complimentary access to high-speed WiFi throughout their stay.
To experience the ultimate blend of luxury and convenience, book your stay at Zhangjiajie Utopia Hotel now.
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
58 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
48 sqm
Mountain View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
Garden View
In-room amenities
Sleeps
Up to 5 guests
4 adults · 4 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
78 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
38 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
58 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
45 sqm
Mountain View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
42 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
58 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
45 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
45 sqm
Mountain View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
45 sqm
Mountain View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
42 sqm
Mountain View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
78 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
الفندق رائع كل شي فيه جميل من خدمات وطاقم العمل والموقع والاطلاله جميلة مقابل الجبال وتعامل الموظفين بما فيهم صاحبه الفندق كانو جدا رائعين ، تشعر بانك في بيتك وبين عائلتك ساعدونا كثير في حجز التذاكر للمعالم السياحية وشرحو لنا طريقه الوصول وحجزو لنا جميع التذاكر المطعم كان لذيذ يقدم اكل ايطالي مناسب لنا كعرب وكانو جدا متعاونينن في اختيار الاكل موقع الفندق كان قريب جدا من جبال الافتار يبعد خمس دقائق بالسيارة وحتى قريب من الجسر الزجاجي يبعد 20 دقيقه فقط المنطقة عموما كانت جميلة وهادئة
ولا شي
De kamer en de douche
De WIFI was erg slecht. Ontbijt niet erg europees.
El desayuno, lo moderno que era, piscina, el servicio de shuttle y la hospitalidad del personal.
Tolles Hotel mit einer guten Lage und Shuttle zum Park, schöne saubere und große Zimmer
Das Personal spricht sehr wenig Englisch ist aber dennoch bemüht! Rundherum Baustelle dh morgens hört man diese bereits
The staff where super friendly especially Xu
The staff were friendly. The room was modern and very clean. The lady who did the Chinese Tea Culture experience was very informative. Nice pool area (you have to pay for hair covers).
Breakfast was terrible. Not many western options and the quality was very average. The breakfast room is in the Chinese restaurant, decor is old, cutlery was held in a warming fridge, and you left breakfast smelling like the restaurant! We ate at the Western restaurant the first night as there isn’t much around the hotel and being vegetarian, finding suitable meals was very hard in this town. I ordered the only veg option- the Cheese Pizza. That was terrible, base barely cooked, could tell it was straight from the freezer. My husband had the Tomahawk steak, which was ok but quite small. The lifts were also terribly dirty. Quite surprising since the housekeeping in the rooms was great!
La localisation de l’hôtel est excellente à moins de 10 minutes en navette depuis l’hôtel, pour le parc national de Zhangjiajie ainsi que la hulong cave. Nous étions avec notre bébé et le staff a été formidable et pleins d’attention. Nous avons également apprécié l’expérience de la découverte du thé meicha, dont nous repartons avec quelques sachets, il faut goûter ce substitut de the !
el design del hotel
el desayuno es bastante malo
المكان جميل و نظيف و مرتب جداً الاستقبال جداً متعاونين ويحاولون يساعدونك فكل شي حجزولي الفعاليات كلها حتى بعض الفعاليات الغيتها رغم حجزهم للتذاكر رجعولي الفلوس فنفس اللحظه و مديرة المكان مرحه
فطورهم شوي محدود للمسلمين ولو يشوفون حل لريحة الاكل ف اللوبي وقت الفطور يصير ولا غلطه
The rooms were amazing! So modern and luxurious. The best pillows I’ve ever slept on. The staff were so nice and helpful. I loved that there was a laundry facility to use. The pool area was very nice and perfect to take a swim on a hot day. The food we ordered for dinner was delicious every time. We loved being able to have room service as well.
There was nothing we didn’t like but some small improvements could be to the gym. Some more equipment and weights would have been great to use. And the breakfast was very nice especially the eastern options but the western options could be improved a little bit. Maybe different egg options on different days. One day fried eggs, the next day scrambled eggs. And possibly cook the bacon a little longer so it’s crispier. But overall the breakfast was great! We always left full and happy.
Belle chambre, spacieuse. Hôtel moderne.
Hôtel en dehors du centre-ville (nécessite un trajet en didi). Piscine pas situé dans l’hôtel (5 min à pied). Mais surtout bien poser des questions à l’accueil car il faut 1 ticket et 1 bonnet de bain que l’on ne vous donne pas à l’arrivée.
Staff gentilissimo e posizione ottima per i parchi
Very friendly staff
Good location to visit the Zhangjiajie Forest Park and the other must-see spots in the region
I for one preferred the quiet location, but if you want to be in the buzz of the Wulingyuan city center, have in mind this is 10 minutes Didi ride far.
Everything was perfect, rooms are impeccable and big, staff is very kind and helpful, transfers to the national park are seemless and the breakfast buffet is very varied. Clearly incredible value for money as you are completely taken care of from beginning to end.
The only comment we had was the smell coming from the restaurant, which was very strong in the elevators and on clothing afterwards. Probably just a ventilation fix in the restaurant.
The staff were very responsive; Tingting made an effort to speak English with us and was always smiling. The rooms are large and comfortable.
Don't expect an unobstructed view of the mountains; right in front of the window, there is a major road, a parking and a basketball court with large floodlights—details that don't appear in the Booking photos.
La habitación increíble, el trato del personal inmejorable, preocupados porque todo este correcto, cuentan con lavandería gratis!
Nada
It was really perfect ratio for quality/money. Hotel staff was really helpful and friendly trying to help with each and every request, food was good as well. Thanks to Jia and another English speaking lady at front desk for nice service! Will return to this hotel once in Zhangjiajie
Wonderful hotel, nice, very clean, and beautiful rooms, comfortable beds. The hotel had laundry for the guests to use it. Hotel has delicious Chinese restaurant and western restaurant options too, which my kids really appreciated. Breakfast was very rich with many Chinese dishes, plus some western options like egg, bacon, popcorn chicken, croissant, fruits. Wonderfuly kind and helpful staff and lady owner. My gratitude to the wonderful stay.
No complaints
El hotel es tal y como aparece en las habitaciones. Acogedor y confortable. Cerca del parque, el hotel Tiene servicio de transfer a la puerta este. Buen desayuno con variedad internacional y china. Personal muy amable y atento. Tuve un problema con mi pasaporte, lo olvidé en el aeropuerto y el chico de recepción (Fu Dong Xu) fue muy atento con nosotros y nos ayudó a solucionarlo, habla inglés. Nos atendió en todo momento, e incluso fuera de su horario laboral. Lili, nos ayudó por WhatsApp con las entradas al parque y las reservó. En general, nos gustó mucho la estancia y las instalaciones. También cenamos una noche allí y todo estaba muy bueno. Unos 100 yuanes en Didi desde el aeropuerto. Lo recomendamos
Nada
Great location and beautifully designed.
Gym could be improved
Nagyon kedves személyzet,mindenben segítettek! absolute elégedettek voltunk a hotellel ,a reggeli bőséges az ágyak és a szoba kényelmesek. Ingyenes tea próbát ajánlottak, és talán ami absolute a kedvenc volt az a mosógépek és szárítógépek a tetőn amik ingyenesen használhatók. Remek ötlet
A tv teljesen használhatatlan külföldi számára Konnektor átalakító lehetne a szobában, mert nincs EU szabvány igy nem tudtunk semmi töltőt használni A hajszárító rossz minőségű nem működött Ezek inkább észrevételek mint hibák
💯 Recomendable
Amazing rooms, very modern and clean. Staff were very helpful booking activities and answering questions in advance. Nice facilities, basketball court opposite even made my son very happy. Slightly out of Wulingyan town but hotel picked us up to and from airport and gave us shuttle into town (5 minutes).
Nothing
Het is super dichtbij east gate park, fijne shuttle service die je altijd gratis kunt gebruiken en echt een high tech kamer!
Wat we een beetje gek vonden was dat de kids indoor playground helemaal leeg en verlaten was en er verschillende leegstaande gebouwen zijn, mogelijk in renovatie?
Personnel accueillant et serviable - une navette est disponible pour nous rendre au parc national Petit déjeuner bon Belle vue de la chambre - salle de bain agréable et propre Chambre au calme et confortable
Piscine décevante par rapport aux photos : assez loin de la résidences, serviette non fournie, bonnet de bain et matelas sales Résidence encore en construction Bon à savoir un peu éloigné du parc et de la ville, pas dérangeant de notre côté
Great location especially with young ones, they can play basketball, soccer, bat mitten across the rd which my elder sons enjoyed playing and my grandson. The view of our room was beautiful, staff were all so very nice and helpful always had smiles on their face. My family really loved our stay here Our rooms were nice and kept clean
Love every bit of it
L’hotel en si és top
Vàrem contractar amb ells les entrades pel parc nacional i no ho van comprar, cosa que va provocar que no poguessim visitar tot allò que voliem, un cop allà ens les van comprar ja sense poder escollir la franja horària que voliem i tot i així es van equivocar, ja que quan estavem al parc l’entrada no funcionava degut a que es van oblidar d’activar-la, recomanem no comprar entrades mitjançant ells
Atmosfera hotelu w stylu rodzinnym, wygodne i czyste pokoje
Trochę skromne sniadania i nie wszyscy z personelu recepcji mowiacy po angielsku
Camera molto bella Ottimi consigli per visitare i parchi
Struttura vecchia Sala colazione terribile Luoghi comuni e lavanderia terribile
Très bel établissement avec de très grandes et belles chambres. La présence de la piscine est un plus.
L’hôtel est un peu éloigné du centre ville. Obligé de prendre un DiDi le soir pour sortir. Très joli buffet pour le petit déjeuner mais plutôt typé chinois. Pas trop de choix sucré pour les occidentaux.
Bardzo ładne pokoje hotelowe jak i cały hotel. Smaczne śniadania, personel hotelowy mówi po angielsku i pomaga w zorganizowaniu atrakcji, szczególnie polecam Grand Canyon
Brak wody na śniadaniach, ale wystarczy poprosić obsługę
Heerlijke kamer, lekker zwembad, prima ontbijt. Goede gratis shuttle naar NP east gate. En ook naar t vliegveld.
Wij vonden de meeste medewerkers van de receptie niet echt vriendelijk. En dat drukte een negatieve stempel op de sfeer van het op zich leuke hotel. Ze helpen wel, maar niet van harte. Ook was t heel chaotisch bij de receptie. Drie medewerkers zijn tegelijk bezig met een vraag van één gast. Omdat ik zelf Chinees spreek, werden wij geholpen door de cheffin (die geen Engels spreekt), maar mijn dochter spreekt geen Chinees dus voor uitleg over het National Park en het indelen van de dagen was t leuker als dat in t Engels had gekund. De laatste dag kozen we voor de tea experience. Kregen we weer de cheffin toegewezen. Deze was in de lobby en ze bleef maar om zich heen kijken om de boel in de gaten te houden. Op een gegeven moment stapte ze ook zonder iets te zeggen op om iets op te lossen achter de schermen en ze liefs ons gewoon zitten met de tea experience. Wat ook een nadeel is, is dat er in de buurt geen restaurantjes liggen. Het hotel zelf had alleen een kleine westerse menukaart. Geen Chinese gerechten beschikbaar op de dagen dat wij er waren.
I had a great stay at the Sanhe Hotel! The room was very nice and spotlessly clean. The staff was incredibly attentive and helpful throughout my stay. I would definitely stay here again!
The only downside is the location: while it is great for visiting the Zhangjiajie National Forest Park, it is quite far from the city center.
the family room is super two room separate, very nice and clean. the swimming pool is big and nice inside the residence building.
the other room is king size bed , the decoration is nice, Morden , good space and clean. but there is one thing about the smell, hotel tried to solve the problem, but the smell still there.
Отель год назад был простроен,обшарпанные обои,грязно немного и завтрак не понравился Также отель очень далеко от центра
Good location 5 mins from the town in a taxi or a 3k walk
Pool is very misleading a good walk away from the property need your own towels, sunbeds were all wet and mouldy we decided not to use the pool. Very disappointing
Facilities were super comfortable and lovely swimming pool. Breakfast had a great variety and really tasty. Staff were really helpful as well and always willing to help
Nothing, everything was perfect
The hotel is very well located, only about a 10-minute drive from the East Gate of Zhangjiajie National Forest Park. They offer a free pick-up and drop-off service – just message them about 15 minutes in advance. This is extremely convenient for visiting the park. They also booked our National Park tickets for us in advance via WeChat, and we simply paid at the hotel when we arrived. They even managed to get us a discounted price, which was perfect. This is particularly useful as park tickets require you to book a specific one-hour entry time slot (for example, 8–9am). The staff are very kind and helpful. Their English is limited, but they really try to help, and communication via WeChat is easy and responsive. The hotel itself is very recent and in excellent condition. The rooms are large, modern and very well equipped. There is also a very convenient free laundry area on the top floor/rooftop, with washing machines, free detergent and drying racks. Several nice extras are included: free afternoon tea with fruit and snacks, a tea tasting experience, and traditional local costumes that guests can try on for free. The swimming pool is also free but is located about a 5-minute walk away within the residential complex. You need to get an access tag from reception, and swimming caps are compulsory (the hotel provides them). One thing to be aware of is that the hotel is located within a larger residential complex where several buildings and common areas are unfinished or abandoned. The hotel building itself is completely finished and modern, but some advertised facilities are not really usable: the children's playground is unfinished and the fitness area/equipment is in poor condition. Overall, a very good stay, with spacious modern rooms, friendly staff and especially convenient access to the National Park.
They had forgotten to put bathrobes in our room for going to the swimming pool. No view from the room (because our configuration was only view on the back)
Las habitaciones bonitas y muy cómodas
La distancia a la piscina
Le camere sono nuove, spaziose e pulite
Ristoranti e zone comuni non nuove , in disaccordo con la bellezza delle camere. Colazione con poca scelta occidentale e in un luogo poco curato. Con riferimento ai servizi di ristorazione non considererei all’altezza di una struttura che dice di avere un ristorante, pochissime scelte, di bassa qualità (almeno quelle occidentali) e servizio lento
La habacion que era amplia y el desayuno
El personal poco simpatico, para lo que cuesta no esta a la altura en relacion calidad precio , nos vendieron las entradas del parque y nos colocaron pases ilimitados para coger telefericos y ascensor cuando solo fuimos un dia
Lovely place to stay. My family of 4 stayed for 2 nights. Friendly, professional staff. Courteous and always helpful. Free shuttle service to the east gate of Zhangjiajie national park was a bonus. Would love to come back.
Struttura molto bella e pulita. Ristorante interno ottimo, sia per i pasti (occidentati e non) sia per la colazione. Il loro punto forte è lo staff, sono eccezionali e gentilissimi. Mi sono trovato benissimo. Lo consiglierei a tutti
Ottima posizione, staff molto accogliente e pronto a risolvere qualsiasi problema. Colazione abbondante anche per occidentali. Consigliatissimo
Отличное расположение отеля! Номера чистые, просторные и очень комфортные. Персонал очень вежливый и внимательный, особенно господин Fu Dong Xu — он очень заботливый, всегда готов помочь и делает всё возможное, чтобы гостям было удобно. Завтраки очень вкусные и разнообразные. В целом мы остались очень довольны проживанием и с удовольствием рекомендуем этот отель всем! Обязательно вернёмся снова.
La habitación era muy amplia y cómoda
El personal muy maleducado y poco dispuesto a ayudar
thank you so much to all the amazing hotel staff for your kindness and great service especially fudongxu he was very patient helpful and speaks english very well we really appreciate everything he did for us
Piscina
Bella struttura, con ottimi servizi (piscina, transfer per il parco nazionale gratuito e la cerimonia del tè con una signora simpaticissima). La posizione è buona e con il didi si arriva in pochi minuti nei luoghi di interesse principale. Ottimo rapporto qualità prezzo.
Staff gentile, ma forse accoglienza un po' fredda. In pochi parlavano inglese. Ma sono piccolezze, ottima esperienza, consigliato!
La camera è invece come descritta sul sito e di buone dimensioni
L’hotel purtroppo non rispecchia pienamente quanto presentato sul sito. Gli ambienti comuni non erano particolarmente curati né puliti; nei corridoi era presente un odore sgradevole e nella hall si sentiva spesso un forte odore di fritto proveniente dal ristorante dove viene servita la colazione. La colazione offre inoltre pochissima scelta per chi preferisce il dolce. Il personale della reception è stato gentile, ma abbiamo riscontrato una certa mancanza di preparazione e di chiarezza nel fornire informazioni e assistenza. Abbiamo acquistato direttamente tramite l’hotel i biglietti per alcune attrazioni: abbiamo apprezzato che ci abbiano contattati prima dell’arrivo per organizzarne l’acquisto, ma al momento della consegna non ci è stata fornita alcuna spiegazione o indicazione utile su come utilizzarli o su come organizzare le visite. Nel complesso, considerando come l’hotel viene presentato online, ci aspettavamo un livello di servizio e di cura maggiore.
Excelente pequeno almoço, excelente localização! Staff muito dedicado e sempre disponível para ajudar. a dona do hotel é uma simpatia!
Gostei de tudo!
Soggiorno eccezionale. La struttura era molto bella e dotata di ogni comfort, le stanze molto ampie e il personale gentilissimo. Consiglio assolutamente.
Struttura nuova e molto bella
Staff davvero disponibile, il ragazzo in reception ci ha aiutati molto (nella scelta dei ristoranti e della configurazione di Didi). Struttura recente e stanze silenziose. Comodo il pick up in aeroporto. Per la piscina: portare la cuffia
Colazione con poca scelta europea ma nel complesso buona
Ruime kamers met geweldige bedden. Ontbijt was uitgebreid en prima met ter plekke klaargemaakte noodles en veel keus. Personeel is behulpzaam en de gratis shuttle handig en snel.
Het zwembad was een eindje lopen en kort open (van 12-20). Je moest met een taxi naar eetgelegenheden.
posizionato a soli 10 minuti dal parco, l hotel è stato appena rifatto. le camere sono nuove e spaziose. l hotel offre anche servizio navetta per il parco e una simpatica degustazione di the
nulla
Wahnsinnig schön und moderne Einrichtung! Personal sehr bemüht und gratis Transport vom Bahnhof und zum Nationalpark. Tolles Frühstück!
Der Fitness Raum ist schlecht ausgestattet
- staff were soooo nice and so so helpful, honestly a big big thank you too them - arranged our transport to the airport and to the national park - really helped us with booking our tickets to the attractions that we wanted to go to (we are really grateful for this)
- booking said there was a sofa bed but it was just the couch (that was very hard to sleep in)
Las habitaciones y el personal
Las escaleras de subida a la habitación estaban poco cuidadas
The hotel was amazing. Rooms were exactly as in the pictures. All staff were super welcoming and helpful. They helped us organize everything for our sightseeing — from buying all the tickets and arranging private guides to organizing private transfers. Everything was taken care of for us, which made our trip so easy and stress-free. The owners also made an amazing traditional tea ceremony for us and treated us with next-level hospitality. We truly felt like guests, not just customers, and it made our stay truly unforgettable.
Bastante moderno y nuevo
No tienen la piscina en la instalación, no tenían la habitación preparada, incluso al darnos la llave… estaba sin limpiar de los anteriores huéspedes… nos querían cobrar desayunos extras cuando entraban en el precio.
Très bonne Hotel, avec un super accueil Merci à Shu Yuan Charmante personne très bonne anglais
Camere ampie e nuove, bella anche la piscina. Personale molto disponibile
Offerta della colazione migliorabile
The staff were amazing and so helpful, the breakfast was so delicious as well as the restaurant for dinner, and the pool was great after a long day. Beds and pillows were so comfortable!!!! Location is nice, too. Close to the East gate and Grand Canyon. 100% would return.
Servei i localització
Esmorzar
New, modern, extra-clean hotel. Softest bed linen. Very helpful staff. Interesting tea experience (owner has tea plantation too). Quiet location with free private transfer to park gate. Free laundromat at the roof. Free transfer from the train station/airport.
Location a bit far from the main part of the village, you have to take taxi to find place for dinner (but taxi is cheap and fast).
Rooms are really nice
Breakfast room does not match with the hotel . Looks like a chinese pension
Nulla
Tutto
Very nice rooms and a very helpful staff, who organized our visits to national park and Tianmensshan.
Breakfast could be better
¡Todo! Hotel 10 de 10. Desde la simpatía del personal (tanto recepcionistas, como personal de limpieza, hasta los trabajadores de los dos restaurantes que tienen) hasta los servicios. Piscina muy chula y habitaciones espectaculares, no solo en diseño sino en comodidad. Merece la pena 100%.
Nada. Por mejorar algo, incluiría más variedad en el desayuno.
Tutto Molto gentili Albergo molto carino Colazione abbondante
Niente
Our stay at the SANHE Hotel was a mixed bag. The rooms are modern, clean, and have super comfy beds. The staff are friendly, the free laundry facilities are a great bonus, and the park shuttle is convenient (though a DiDi ride is only 8 Yuan anyway).
The photos online look Al generated and don't match reality. The hotel isn't set in nature, and the overall feel isn't high end. The lobby is cluttered with cheap decor and snacks, making it feel more like a mini-mart. The playground from the photos doesn't exist, the gym only has one machine with no weights, and the pool is shared with the whole building complex (swim caps required, though they kindly gave us free ones. The hotel's food and breakfast were disappointing and overpriced (very poor quality) with almost no Western options like ham or cheese. Skip it and head to the small family run spots down the street on the left instead the food there is authentic, amazingly delicious, and dirt cheap.
Localisation parfaite à 10 min de didi de l’entrée est du parc de Zanghjiajie. Belle piscine mais excentrée et attention bonnet de bain obligatoire (en demander à la réception). Super petit dej! Restau pratique pour le soir qd on a bcp marché et qu’on n’a pas envie de ressortir.
Bella struttura per europei. Lo shuttle bus funziona bene e la reception è molto disponibile
La piscina è del comprensorio, non solo dell’hotel, e dista 10 minuti a piedi. Avevamo prenotato la camera con idromassaggio ma non c’era.
Superbe hôtel, tout neuf très bien placé Piscine extraordinaire avec un espace fauteuil jet massant Petit-déjeuner agréable mais très chinois. Heureusement qu'il y a une station pour se faire des omelettes et quelques morceaux de pain pour les Européens Chambre magnifique literie très confortable, la salle de bain et le WC séparé. Son superbe. Je recommande à 1000 % Un aller ou un retour offert depuis la gare, c'est très appréciable
Rien du tout, tout était parfait
La struttura è di nuova costruzione. Tenuta molto bene. Le camere sono pulite, spaziose e nuove. La posizione dell’hotel è perfetta. A soli 10 minuti dall’ingresso Est del Parco.
Frühstück Betten Bad
-Raucher Hotel (vor allem auf den Fluren und im Frühstücksraum) -Nerviger Handtuchprozess mit Handtüchern für Pool und im Zimmer - Pool 5 Minuten entfernt vom Hotel - Lage könnte besser sein -Shuttle für Rücktransport ( haben immer didi genommen)
Personale gentile e disponibile. Ottimo il servizio che ti permette di organizzare le escursioni delle 3 principali attrazioni del parco protezione UNESCO dello Zhangjiajie. Suggerisco di prenotare tutte le 3 attività, Grannd Canyon/ 1/2 giornata, Zhangjiajie forest park tour (1 giorno completo) la porta del paradiso, monte Tianmen. 5-10 minuti dalla entrata del parco Est e dal paese dove ci sono i ristoranti e i vari negozi.
La colazione intercontinentale è discreta, area di miglioramento visto il numero di ospiti europei e occidentali.
It was super cool a little hotel in the mountains with a nice touch of tea ceremony
De ligging en het zwembad
Niets
Dit is een heel goed en vriendelijk hotel. De begane grond is een beetje een huiskamer, waar een bar is en waar je ook zelf wat drinken kunt pakken. De general manager gaf ons een thee experience en regelde vervoer en een perfect adresje voor het diner. Hele goede service. Het ontbijtbuffet is Chinees en erg goed!
Het zwembad begeeft zich op ca. 300 meter lopen van het hotel. Je moet daarvoor tickets meenemen uit het hotel. Er zijn helaas geen handdoeken service. Het Chinese restaurant is niet geopend in de avonds
La piscina era molto bella e molto pulita. Ho soggiornato nella suite e le camere sono come nelle foto pulite e spaziose. Anche il ristorante western all’interno dell’hotel offre cibi buoni a ottimo prezzo provato sia carne che pasta che pizza tutto buono
Il secondo giorno non è stata rifatta la stanza nonostante fossimo fuori dal mattino fino alle 16 del pomeriggio e per questo ci hanno regalato un pacco di tea.
Очень чистый и большой номер, детям тоже очень понравилось, до гор аватар было не далеко
La vue n’a rien avoir avec avoir avec les photos ! Pas du tout
Hotel bellissimo, buona posizione, camere ampie e pulite, colazione ok, receptionist non molto preparate
Non sanno dare alcuna informazione sugli spostamenti e i servizi basilari fuori dall’hotel
Habitación muy cómoda y bien equipada. Te aconsejan y te gestionan la compra de entradas para las visitas, sin comisiones añadidas, gracias Fudongxu por tu amabilidad y tu buen inglés!! Desayuno muy variado y buena calidad
Las fotos de las vistas desde la habitación parecen que estás en medio de la naturaleza y no es cierto, es una zona urbana. La piscina no está a pie de hotel, hay que desplazarse por una urbanización de otros edificios iguales. Tumbonas de la piscina inutilizables, llenas de verdín. Gimnasio muy poco equipado
El servei i la picina
فندق نظيف عبارة عن مجمع سكني مناسب للعائلات والعاملين متعاونين ولبقين في التعامل
المكان بعيد جداً عن وسط المدينة وتم طلب تغيير الغرفة بعد الليلة الثانية بحجة ان الغرفة محجوزة لشخص اخر مع ان الحجز مؤكد لثلاث ليالي وطبعاً حاولت التواصل مع بوكنج بهالخصوص ولكن تم تجاهل الرسائل
Clean
Summing pool located a bit far from the hotel. Room is clean but the air conditioning seem difficult to adjust the temperature. Service quality in general need to be improved
Tutto ok
Habitación amplia Instalaciones modernas Camas cómodas. Ayudan gratuitamente llevándote a la estación de tren y algunas atracciones.
L’hôtel est un peu excentré du centre-ville, mais c’est ce que nous recherchions. La chambre était propre, bien entretenue et la literie très confortable. Un petit réfrigérateur permet de conserver de l’eau au frais. Les bouteilles d’eau sont offertes et vous pouvez en demander autant que nécessaire tout au long de votre séjour. L’hôtel propose également un service de navette gratuit vers la porte Est, située à une dizaine de minutes. Le chauffeur part à l’heure qui vous convient, ce qui est très pratique. Lors de notre séjour, il a même eu la gentillesse de nous déposer gratuitement en centre-ville pour une promenade. Autre point très appréciable : des machines à laver et des sèche-linge sont mis gratuitement à disposition, tout comme la lessive. C’est un vrai plus après une journée de randonnée. Si vous commandez des boissons ou de petits encas en chambre, ils sont livrés par un robot, une touche moderne et originale qui rend l’expérience sympathique. Le personnel parle très peu anglais, ce qui peut compliquer les échanges au premier abord. Heureusement, la fonction de traduction intégrée à WeChat permet de communiquer facilement, et nous sommes toujours parvenus à nous comprendre. Le petit-déjeuner est correct mais et ne constitue pas le point fort de l’établissement.
La restauration : nous avons tenté de dîner un soir à l’hôtel. Service très lent et le repas n’était pas bon et vraiment cher pour la qualité du repas.
The absolute best hotel experience we’ve ever had! The location is perfect for exploring Zhangjiajie, and the rooms are beautiful and incredibly comfortable.But what truly sets SANHE Resort apart is its wonderful staff. Their hospitality and kindness towards our family and child were unforgettable.If you are visiting Zhangjiajie, do not hesitate stay here! 10/10! Greetings from Poland
La habitación estaba muy muy bien! Muy limpio y muy amplia.
Creo que es caro para lo que te encuentras. La recepción y las instalaciones (piscina, zona de desayuno…) no están acordes a lo bien que están las habitaciones.
Свежее состояние номеров, интерьер отеля, тихое место расположения. Отзывчивый, приветливый персонал, готовый помочь, откликнуться на просьбы клиентов. Чайные церемонии, возможность продегустировать, разобраться в многообразии сортов чая, технологии его сбора и переработки. В отеле есть разные по вместимости и уровню комфортности номера под любой расклад «команды», рекомендуем!
В некоторых номерах не хватает аксессуаров для того, чтобы повесить полотенца, личные вещи на время посещения душа и/или сна. Рекомендуется закупить для душевых кабин крючки на дверь / стены. Было бы замечательно, если бы ассортимент блюд завтрака был более разнообразным.
L’hôtel est très propre les chambres très bien équipée signes d’un cinq étoiles ⭐️ pour les chambres 👍🏻
La vue sur montagne n’est pas très belle car la route ce trouve juste en bas et les autres chambres ont vu sur des bâtiments en construction … dommage
El alojamiento tiene todo lo necesario para una estancia muy agradable. El personal muy amable. La habitación muy amplia y cómoda. El desayuno es self-service y hay infinidad de platos, hay que recordar que estamos en China y nos puede resultar curioso desayunar verduras, arroz, noodles o sopas, pero también hay huevos, tostadas, fruta. La piscina es un plus importante y ya no hay que preocuparse por el gorro de piscina porque te facilitan uno de manera gratuita y es de uso personal, no se ha de devolver. Si te alojas 3 noches te van a buscar a Zhangjiejie. Independientemente de las noches que te alojes, te llevan y recogen en el parque de avatar. Y por último, no está en el centro, pero un didi no te cuesta más de 1€ aprox, de manera que se puede ir a cenar al centro, aunque ellos también ofrecen comida occidental. Por cierto, en la planta 7 tienen lavadoras y secadoras. Que más se puede pedir!!!
Amazing staff, good location, good value for money. Staff did above and beyond to help guests
None
Muy cerca de la puerta Este, te llevan en transfer a la entrada del parque. Instalaciones nuevas. Muy bonito y agradable. El personal muy atento y servicial.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.45/10The elevator is outdated and looked dirty. Common areas appear old and tired.
Service
9.99/10Staff were exceptionally helpful, going above and beyond to assist guests.
Location
9.96/10Ideal location just steps from Zhangjiajie National Park.
Room Quality
9.91/10The rooms are spacious, clean, and very comfortable.
Amenities
9.44/10Hotel offers essential amenities like breakfast and laundry services.
Value for Money
9.9/10Good value given the location and staff service.
Food and Beverage
8.45/10Western breakfast options are very limited in quality and variety.
Overall Experience
9.92/10Great experience overall, with helpful service and excellent rooms despite some noise issues.