Zukiya Residences Baguio

I find it fancy that they have an elevator for a 4-storey bldg

The heater was not consistently working.

Location

The linen bed sheet should be more clean. I saw some mosquitoes there. Thats why i buy some mosquito repellant. Also the utensils is all plastic not ok to be used if our food is hot.

Location. Walking distance to Marcos Highway and BGH

No kitchen inside the room, although they have pantries on each floor where there's microwave, fridge, water dispenser and kettle

Its value for money. If you have a car, its very close to Burnham Park and session road (10minutes drive). Room was decent. nothing fancy but came with blankets, towels and toothbrushes. They have an elevator making it very accessible for older folks, They also allow pets so we had our two little dogs with us in the room. They had basement parking but we always got a spot in the outside parking so never used the basement.

There was another vehicle parked at the foot of the ramp. We complained to the front desk staff at night but next morning the vehicle was still there in the same spot. we ended carrying the stroller up & down the stairs twice. Also housekeeping seemed to like slamming doors everyday in the morning. It woke us up the first day when we decided to sleep in a bit. No TV channels. Only smart TV but none of the apps worked even though it was connected to the Wi-Fi.

The view and the facilities

None

The staff were unhelpful. We had four pieces of luggage, and from check-in to check-out, nobody helped us or even offered assistance...

Staff not accommodating, not even heard them greeting us.

Quiet, close to a lot of things including SM.

Didn't like anything I definitely won't recommend this place

Didn't like anything

Nothing

Noisy it absorb inside the room

Good for its price

Noisy in the hallways

Nothing

Almost everything

I wasn’t satisfied with a lot of things

Great location.

To be fair its clean..bed arrangement is bad....room size is just ok for 4 person..

Room is with kitchen sink and units but no plates even no cutleries..toilet door is broken..showerhead with small hole little water coming out and need to request for a bucket..no shower curtains...front of the building full of rubbish..often times nobody in reception

The location is favourable to tourists like us and near with everything.

I don't find any issue during our stay.

I booked for 4 person only, they gave us for a group room. no control for the noise outside. the other bed is not fit to the bed frame.

Facilities and location.

n/a

Getting a cab is a breeze. It is walkable going to Burnham Park and other Baguio landmarks.

The facilities are okay but quite old.

Its quiet and near the transportations in a few walk.

The parking lot for guest have 2 options one in the basement one in the front. Staffs are very helpful. Even though we book at the same day this place is convinient.

Our room is adjacent to the elevator. Every guests that arrives at the night you will hear them. This room needs sound proofing so that the occupant will be not disturbed. The dogs in the front houses are so noisy. We cannot open the window to have air because of their noise. This room only have fan so we needed to open the window.

Clean

Unfortunately our vehicle been damaged because of their small parking area! When we check out my hubby ask for assistance so he can park out our pick up in safe way because the parking got congested! No one assist us and worst happened! We, most specially me so disappointed because I'm the one booked their property and yes it's affordable but didn't expect of lack of employees that can help on assisting clients so sad..

The use of the kitchen. The staff polite.

No comment!

The beds are comfortable

The faucet has no water and no free tissue paper unfortunately

none

everything

The lavolatory is no water hard us hiw to make clean the face or how to make toothbrush.

Room is ok..but the shower is week..

Lights stayed on over the bed Staff at the reception was not very friendly. They weren't mean just inattentive

I really like that it offers an affordable price without compromising convenience, as it is situated close to the city, making transportation and accessibility much easier.

This was our second time staying here, but unfortunately, we still encountered cockroaches, and the front desk staff was frequently unavailable.

Location

The Property is Near In City Proper. Super Accommodating staff and clean rooms

I wasn’t satisfied with the room assigned to me. It was on the 3rd floor, and the noise from outside was quite disruptive. I could hear people walking, going in and out of the elevator, and even the staff cleaning and talking. On top of that, there was noise from an event with karaoke and hosting, which was clearly audible in the room. I was hoping to get some rest, but unfortunately, the noise made it impossible. I hope they can address the issue of event noise to ensure a more comfortable stay for guests.

I would suggest to have a better lighting the room we stayed only have small window so few outdoor light coming inside and the lights are not enough to lighten the room. Over all I am satisfied for what I paid for

Very affordable stay for groups. City center.

The smell of the molds which triggered asthma and rhinitis.

I like that it is big for us family with lots of bed . The pantry is also good which is just near our room. We reported cr door and broken chair and it was repaired on the spot.

Smart tv is not working and internet is slow. Shower heater is old and too hot. Needs temperature regulator.

We waited 6hrs at the lobby before we could check in. It was obvious people were checking out when we arrived so rooms are available and need only to be cleaned. Unfortunately, they did not make any arrangement to accommodate us even though we offered to pay for the additional hour of stay. And even though my 1yo daughter was obviously sick and needs to lie down. One of the worst service ever. Also, no toiletries and slippers provided. Only replied to my message in the app after 2days while we were already there waiting.

Room are fit for families. Like that they have room where you can eat, reheat your foods and unlimited drinking water (hot&cold).

Parking is really tight

Me and my family had a good stay with this serviced residences. It's clean and quite place. The proximity to the Baguio city center is one of the factors that we like.

Accessible to many popular spots in Baguio

Lacking in in-room amenities

They have pantry that can be use

None

We arrived the facility so late but we were still accommodated. The staffs were really nice. They offered to upgrade our room for free.

Found 1 small cockroach in the room.

Not recommended so expensive and a little bit far from downtown and you need to get uber or grab.

Very very bad the owner is freakin greedy the toiletries is the most cheapest brand ,toilet is flooding after use ceiling is leaking no table to eat ,ceiling is leaking in washroom and full of molds the bedroom is full of molds and very odorous they dont like to clean no tissue no cleaning and they put dirty doormat . if you are not careful you will be slip in the washroom toilet. the room you cannot breathe its moldy and they dont care . the electric wiring in the washroom is crazy anytime you will be electricute. Our 2nd day mo cleaning no replacement of towel

Near the town center. Accessible to jeepneys and taxis. Staff is accomodating and respectful.

There are unattended dogs within their parking area which could compromise safety of guests and other pets.

The bathroom we didn’t liked..sorry