Lasinara inn

Overall it was too good

There was a power cut sometimes, but had good support, a proper backup should be there

Nothing

Insead of the lasinara Inn They asked as to stay in some grand diana like that. It was not cleaned and there is no any facilities. Toilet are horriable. Due to the bad smell my childrens vomited and They become sick

The area is nice

The hotel and their facilities Water issues , Current issues ,staffs behaviour, then what not all

Room is okay

I stayed there for 2 days. Both the days we didn't get water for 10 minutes. Forget about hot water we didn't get normal water also.

From outside it is good

From inside ,it is of no value

Ok .but room should be cleaned before check in. Other than ok .staff raj Kumar was helpful good

Ok fair

I had the worst experience at this property. The management and staff were incredibly unprofessional and spoke to me very rudely throughout my time there. Instead of welcoming guests and providing basic hospitality, their only focus was on money. They aggressively demanded payment upfront before even allowing me to get settled or check the accommodations.

Customer service and basic respect were completely missing. I highly recommend avoiding this property and booking your stay elsewhere.

Very very worst response for everything.

Rooms are awesome and clean must visit

Nothing

Fraudulent hotel management and booking agent. I was duped by showing a standard room at booking time and paid advance of Rs.5800 for booking confirmation 2 days before arrival. I reached yercuad hotel with family from bangalore exhausted from day's travel, paid balance amount of Rs 2704 upon insistence of hotel staff. After all this I was told my booked room was unavailable and I was shown a bunker bed dormitory with no amenities. I had to argue with the hotel staff, booking agent and wait for one hour to get refund. Thereafter I couldn't find another hotel at yercaud due to busy weekend. No apology, no sign of genuine mixup, all indications of double booking and intentional fraud by hotel management. I had to cancel my vacation and return to bangalore due to this bogus listing on booking.com. Expect removal of such unreliable hotels from booking.com.

Except the bathroom and outside view, nothing else.

Frankly lot of improvements have to be made. 1. Room is full of muck which needs to be corrected. 2. Bedding needs to be good. It has all holes. 3. No help from receptionist for anything. He is the dumbest I have ever seen. Tv remotes don’t work properly. 4. At 2 pm I asked for 2 water bottles. They were given at 8.30 pm. 5. No managers or seniors to talk to receive help. 6 I am not sure if Kanmani Raja is booking.com person or from the property, one of the worst to speak to, very rude and asked me shut up and stay or go and find something at 8 pm in night which was surprising. He cancelled my reservation without my consent.

Frequent power supply trips resulted in no hot water and no electricity in the power sockets. The intercom was not working, and the reception staff did not have a mobile phone available. I had to repeatedly go up and down to report the issue. During check-in, I was made to wait as the staff said the manager needed to confirm whether to provide a room in another property. Eventually, they allotted a room in the same property but charged an additional ₹100 for it.

Everything is good the staff is also kindly People reviewed that it is very bad but the reality is different it is better now the price is reasonable for the place the tv was also working fine and there is hot water too

We had a horrible experience with this property. Before booking we contacted the property and they said the Delux suite is 1 floor rooms and Junior suite ground floor rooms. After booking delux suite room we instantly got a call requesting partial payment to be done within 20 mins to confirm the booking. We transferred the advance and got the confirmation instantly from the property team. They shared me photos of deluxe suite and also shared room no. 203 for my stay. On arriving at the property at check in time, the receptionist said he doesn't have any information on my booking, all the deluxe suites are occupied and then we contacted the property manager he said Delux suite as been given to some other guests and asked us to take junior suite (101 room) we refused then he said to check in into that room and he will change us in 1 hour as there is water leakage issue in delux suite room. We agreed later found that the junior suite room is very bad state quite opp of photos shared to us it has roaches, lizards, snails, no tv remote and cupboard were full of black mold looked like this room had never been cleaned or used by guests. They kept on pushing the timeline and also gave us ₹500 discount for lower room provided for Day 1 and finally said they change us next morning during check out time of 12-1 pm. We patiently waited when asked at 12 pm they said guest in delux suite are still there and said by the time we are back from sightseeing it would be ready. We came back at 5 pm and same story again guests are there and all rooms are full. Later after a lot of efforts and pressure from us they changed our room around 7 pm. Our plans were totally altered we couldn't go out and by the time they changed it was already dark and we just had to spend one night in the intended room we booked. With the trauma we faced and our vacation was totally spoiled, to top it all they had marked our stay as NO SHOW in Booking.com.

Nice and clean property.

They did not accept the booking.com booking. entry and when we got there they charged more than the charge.

The location is okay. Staff know English.

Cockroaches were there in every room. Fungus and Damp smell in both rooms. Not so clean.. Hair was there in the bed..

Very good

Nil

Good

Nil

They stay was good and hassle free and the place were quite and calm

Rooms were good and tidy

No hospitality, non friendly staff not easily accessible,no toiletries. They demand money immediately on arrival before checking in

Nothing to like

Smelly rooms, specially 103

Room Size is decent for two members.

Honestly, the location is not at all ideal. It’s at a lower level, so there’s absolutely no view from any room – feels quite boxed in. Room size is okay, not too small, but the washroom and toilet seat were not clean. Even after informing the staff, they just came, sprayed a bit of water, and left – proper cleaning was not done. Waste bins are kept right outside the rooms – open bins without any lids. They were overflowing, looked like they hadn’t been cleared for days. Monkeys were coming, opening the bins, and spreading all the garbage in the corridor. It was very unpleasant to see. There’s no complimentary breakfast either. Only two staff are available – one during the day and one at night. They’re polite and supportive, but since one person is managing everything – housekeeping, reception, maintenance – some services are decent, but most are below average. The walls near the washrooms are damp, with visible water leakage, and there's a lot of fungal buildup – black marks, fossil-like patches – really unhygienic. A strong smell was there inside the room; no air freshener or ventilation was provided. In one of the rooms, the ceiling fan wasn’t working. Instead, they just placed a tower fan – but didn’t bother informing us during booking or even at check-in. To be honest, I wouldn’t recommend this place for families. If you’re a bachelor and don’t get any other option, maybe you can consider it as a last-minute stay – otherwise, better to explore alternatives

Nice place to stay

Location

We had the worst experience here. We booked a room online and the owner asked for extra charges when we met him in person and used abusive words to the customer. Very worst.

Peace full

Drinking water not like

Very worst experience no cleaning no staff only one person is work in complete system and that guy use for drug also Intercom is not working

The location is very long from the yercaud center. Worst service, very rude behaviour. Not even worth for 1 star

cheap and best, small property but nice

pillows were dirty, bathroom lights were not working, no kettles kept in every room

Room service is utterly poor. Insects inside the room. No water bottle provided. No towels. Got soaps and shampoos with an expiry date.

Dislike

Overall good

Location Room Value for money

No food, need to walk to centre for 20 mins