BOLTON Hotel

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Clean and very friendly concierge! Room was clean and bath was clean as well and had big towels. Breakfast was included but you can easily get food around the corners! You can get to the subway or bus stops easily from there as well.

We were not very familiar that most of the bathroom doors are just not fully closed ones. But you get used to it when you are with family, partners or close friends. Need to keep that in mind. Also entry might seem intimidating when big SUVs are sort of blocking the view to the entry. But parking situation seems to be difficult in general throughout South Korea. So not that a of a big deal.

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Nice staff, great location

The room was not clean. Some garbage from the previous visitor was still on the floor. The ceiling was leaking when we turned on the Aircon...

Breakfasts were great, kitchen open 24/7. The host of the hotel was more than friendly - he helped me with many things that were important to me and it is worth mentioning that it was my first stay in Korea. I can confidently say that we became friends.

Our experience staying in the suite room was very enjoyable. The room was spacious enough for both of us, cleanliness was well-maintained, and as a bonus, there was a massage chair that helped us recover our energy after walking all day. With its strategic location in the city centre and fairly affordable price, I recommend this hotel for anyone planning to visit Gwangju.

It was a nice location and the Hotel is ok.

The bed was too hard

Good location, very spacious room

We had a room with breakfast, however on the arrival we got informed that on Monday there is no breakfast service. Poor communication in English

Friendly

The room is big. Comfy. Bed. Good location. Huge TV. Overall decent option and good value for money.

One staff member was ok but one was rude. It soured the whole experience unfortunately.

Everyrthing was absolutely perfect! The room is huge, same for the bathroom. There was an LG steam closet to iron clothes automatically, free beauty products, excellent breakfast. Located in the heart of the business area with lots of restaurants and cafes around. Just fantastic!

Everything was excellent

Location was good. Plenty of cafes and convenience shops.

The aircon in our room did not work and we think the hotel knew it was not working but still allocated us that room. It was so hot and stuffy inside and initially we were told there was no other room. It took a while for us to be given another room but it was smaller, has no window and also there was a huge column in an obtrusive spot in the room. At least the aircon worked. The hotel was fine but we feel that the hotel did not do the right thing for us.

Room was so dark!

Location. Modern and clean. Nice size room.

Breakfast could include something like yogurt as a choice.

Easy to get to Sangmu station and 5.18 park. There’s a styler in the room to dry clothes. You can watch youtube or Netflix on a 50 inch tv. Many restaurants near to the hotel.

Front staff can’t speak English well.

Location was a good walk 15 minutes from the subway but mainly near the center of the downtown area of Sangmoo district. Rooms were clean not the cleanest but decent. Breakfast was not that great nothing much but better than nothing. Just toast, cream soup, a couple of sliced bananas on a plate, and some slices of orange on one plate that's all. Eggs but you had to make them yourself.

Staff are rather nosy. The owner said something about how I used 2 slots to toast the bread... that really made my day... The cleaning staff were lying on the floor / squatting in my room chatting like it was their living room or common area. I mentioned it to the owner but he said nothing... not even a sorry... I used an electric scooter to get to the motel and parked it in front on the sidewalk where we usually park them. The parking staff yelled at me and told me to move it elsewhere. Many of the motels here have their checkout time at 12 or 1pm but this place was at 11. I asked if I could check out 1 hour later they told me to pay 10,000 won per hour. Only after I said that I'd leave on time did they call back and said they won't keep calling or bother me until 12pm.

Cleanliness

Food, facilities, billing

There is nothing good I can say about this hotel We didn’t like anything about it at all! Worst hotel in South Korea 😡

Worst hotel we have been in South Korea! Breakfast was only eggs that we had to cook! With very dry bread and maybe some lettuce! The bed sheets were not clean The room was horrible There is no real door for the bathroom and no soap for cleaning your hands! And you cannot turn off or even change the temperature of the air conditioner! We had a lot of problems with getting to the hotel because it doesn’t exist in any of the applications and even the taxi drivers had no idea about the hotel or his address! Do yourself a favour and do not order this hotel!😡

Good service, quiet and clean

Nothing

Big thank you to the personnel, great service and very welcoming!

Helpful staff, good price.

breakfast was good, we can cook eggs, toast, sausage and cereal. They only thing is that if you eat at 8h30 there is not much left… breakfast supposed to finish at 9h00. Thanks

Location, clean, breakfast included, kind staff.

On Booking.com it said the standard room had no private bathroom and recommended to upgrade to a more expensive one, I called the hotel to verify and it was not true so be mindful of this when booking. The room had no body wash and shampoo aside from small single use packets, it would have been nice if this was mentioned in the amenities section.

Large room, comfy bed, very helpful young man at reception. huge TV! Parking on site.

The lighting system was really confusing

The staff is really nice, gave us a free room update & even baked eggs for us at breakfast. Absolutely recommended!

I wish breakfast was until 10am instead of 9am 🤭😅

staff was really nice. very helpful past hours

Huge room with a nice bathroom and clean facilities. Great value for the price! In a busy area so there were some decent bars and restaurants around. A quick taxi to get downtown. The check in was easy and they had free parking.

Only bad thing was the walls were a bit thin, so could hear folks next door at times.

Friendly staff, breakfast included, big room

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Food breakfast

Smell of smoke in room.

The room was clean, and the staff were friendly and helpful. the beds were very comfortable.

The lights on the terrace either didn’t work, so I couldn’t continue to read after dark.

Excellent value for money. Breakfast was good. Location was convenient for metro and many bus routes.