Forenom Serviced Apartments Trondheim

Kunne vært justerbar varme. Var litt kaldt i leiligheten. Lite toalettpapir. Tynn dyne. Ellers var rommet og belligenheten bra.

Fikk ikke bruke garasjen.porten fjusket.dette viste utleier på forhånd.mrn alikevel var den ikke fikset.veldig dårlig.

A very clean well presented apartment close to the railway station with excellent service to central Trondheim by bus or train.

Bardzo ładny, czysty apartament. Trochę daleko od centrum, ale można poruszać się elektrycznymi hulajnogami

Neu, modern sauber, waschmaschine Streaming für den ders mag

Parkplätze gibt es in trondheim fast nur auf privatgrund auch wenn es deren flyer und website anders erzählt und bei der versprochenen hilfe auf maps verweist. Die einzige Möglichkeit sind, laut navi, parkhaus 3km weiter, parkverbote oder private firmenparkplätze. Beschilderung mit 5...20h max 7h st was für interpretationsfreudige mit anwalt.

Quite but dangerous for one person because of lack of securityat the premises.

No security

Department was very nice and cozy. I like it so much that I decide to stay longer.☺️

Everything was perfect.

it is a new apartment , everithing that you need it has , and everithing look like new . not in the centrum , but anyway in centrum you dont heve were to park car , so it.s perfect

Well equipped, clean appartement, right near the train station with food shops close by.

The temperature was set far too hot for us before we arrived (24°C) and the apartment wouldn't cool down after we turned the heating off. It wasn't clear where the rubbish was. If you're staying here, consider the cost to go back and forth into town via public transport.

Everything was excellent, I loved the apartment, everything was clean, the wifi was the best. It is super central

Bad service with the codes to enter the apartment, they sent it late and I had to wait or call the operator again to have it sent to me

Very good location, very nice location, good value for money (if Wifi had worked and if I wouldn't have to wait for cleaning). Overall still quite happy even with the trouble (and I probably was just very unlucky).

Wifi didn't work, and the repair didn't happen until after I had checked out (I stayed for two nights and notified on the evening of arrival). The apartment was not ready when I arrived, so I had to wait for cleaning to be finished. Also, the dishwasher was full with stuff that was not all really clean.

Very good apartment but too far from city centre

It’s a short walk to the train station with an hourly service to Trondheim, about a 10 minute trip. Same train goes to airport in about 1 hour

Checkin is a bit late at 4pm and they were running late on my stay and the apartment wasn’t ready until 5. A nice touch would be to supply soap for the bathroom and filters for the coffee maker, no big deal.

the appartment is nice if only the wi-fi had worked :-(

when I arrived it was difficult to see where the entrance to the appartment was, the taxi driver had to help me. We found the main door at the back of a building but the code I was given didn't work. I tried 5 times. Then I called Forenom and they tried to help but it still didn't work. I was stood outside this door for 1.5 hours from 00.15 to 01.40 waiting for help to get me in. This was stressful, alone in the darkness, getting cold and not knowing if I could get in at all. Finally somebody said, try the other door. I didn't know there was another door and went but the keypad looked different. But I finally got in. And then I couldn't connect to the wi-fi and nobody could help me so I couldn't work during my stay :-( not impressed at all. It was a very unpleasant stay. I am hoping for a refund.

Clean and cosy

It was mentioned that there is parking but it was not available.

Clean, modern, comfortable

No parking available, customer service is terrible, no response.

Nice apartment in a calm area. It was nice for us as a family to live close to the trambus in to Trondheim and playgrounds in the area. Also close to the supermarket, and the kitchen had everything that we needed :). Alltogether a great place for a good price!

Although it was easy to get in touch with the costumer service, the communication was a little bit confusing. We first got the wrong room number and key code, then the right one in a following text. The key code stopped working in the morning of our check out when my husband was out with our toddler. Luckily not all of us were out so I could let them in. I called the customer service and we got a new code, however she didn’t seem to understand the problem of not having a functioning code until the agreed upon time.. she said that they can always let us in remotely, but it’s possible to leave your phones inside while your out loading the car or whatever 😳.

This apartment is fairly new, spacious and well equipped. It was well cleaned and there were cleaning supplies if needed (for longer stays). It is nearby a train station, but still soundproof. Supermarket is at walking distance. There was also an elevator which is perfect when having lots of luggage.

Entering the building, the provided code didn't match with sent instructions. Calling the customer support line did help. The apartment lobby/hallway was not clean - lot of dirt from construction. Somebody mentioned it in one of the reviews before: multiple (frying) pans are not suitable for induction stove. Paid parking, free parking is at least 10 min. walk.

It was super nice to have an own appartment!

The difficulty about the doorcode (that was not a good communication) and the information about the parking

The arrangement for the key collection and return is a complete pain and is the reason I have given a low score rather than any reflection on the apartment quality. Guests are asked to travel into Trondheim to collect the key from a lock box , inside a convenience store which is a 10 min walk from the train station. On top of this you must wait until the day of check- in to receive key code instructions for the drop box, which we received just after 15:00. We eventually walked into the apartment 2 hours after our train first passed through Heimdal! For check out the guest is also expected to return the keys to the same drop box. However the store is closed between 07:00 - 08:00 which made this impossible with our train times . It took me 3 calls to customer services to resolve key collection and drop off, using a U.K. mobile at international call rates. Not to mention the additional time and expense getting to Trondheim and back. I’ve travelled a lot and never stayed anywhere that the customer is expected to do so much running around ! Aside from the key issues the apartment is in a new build development which is a little hard to find as there is no name or number on the street front door (only on the back doors) Once inside the block the apartment numbers are very small in the top right corner of each door. I’ve attached a photo to help other guests as it took me a while to spot them. The apartment itself is very nice; clean, comfortable, light & airy with an outdoor space. A good kitchen, washing machine & wifi . There are some teething issues e.g there were no mugs only glasses not suitable for hot drinks, no outdoor furniture and not all the pans are suitable for the induction hob . The location is a very short walk from Heimdal train station and numerous supermarkets and restaurants . If the hosts resolve the key issue I would have rated this a 9

no dryer.iron. vacuum cleaner. bottles of water salt pepper completely empty kitchen