Chrisenbel Hideaway Retreat

The place so nice

Environment is quite cozy and can connect with different people.

My room which is suite 1 has some issue with the water pipe and water pressure is not strong.

The room was quite simple and a bit small, but the atmosphere was very pleasant for a relaxing short stay.

What I found unpleasant was the state of the bathroom at shower area, which had a large open gap—big enough for a person to fit through... I was afraid a reptile might get in through that opening.

Calmness

I love the ambiance and it’s really a place to relax and chill with family and friends

none

peacefully, nice environment

The property was well managed and maintained to a high standard of cleanliness throughout our stay. Security measures were also handled effectively. Mr. Anwar was exceptionally kind and helpful during our stay, and we were very pleased with his service. A light breakfast was served daily, and the baked goods were all handmade — fresh and delicious.

One area where we were slightly disappointed was the washroom. While the overall cleanliness was satisfactory, there was a persistent odour in the toilet that was noticeable throughout our stay. We hope that this issue can be looked into and addressed.

All great!

None

虽然建筑面积不大，但很有设计感。泳池也很干净，很美，住了一晚玩了2天水，踏出房门就是泳池，感觉很方便。房间走简单水泥风格，门帘厚实，不用担心在泳池那边可以看进去。毛巾吸水性很好，实用。床很好睡，床铺用品看得出品质很好，躺上去很舒服。房间内插座非常多，数了下共9个插座，绝对够用。房内有提供小冰箱，这点很赞。外面小厨房有餐具，微波炉，冷热饮水机，要泡泡面很方便，如果买食物要加热也行。 整个住宿算是闹中取静，世外桃源的感觉。而且严格限制必须有住客登记才能进入，不允许访客进来，私密性很好。

浴室较小，而且水压也不强。淋浴的莲蓬头没有墙上的，只有顶上如下雨那种，建议加个可移动莲蓬头比较方便。浴室没有抽风机，但有特别设计的天井可以把水汽散出去。 早餐是免费的，只有简单的咖啡或茶，以及面包机现做的面包和kaya。

Free breakfast was provided most mornings (I was there for two weeks). The staff (Anwar) was super friendly and helpful. The owner was accommodating when I had to extend my stay at the last minute. The room is basic but clean and very private and comfortable. It was very quiet, even in the afternoon for a nap.

The bathroom and toilet are together so it's often wet when I go in to use the toilet after a shower. It took some time to dry. It would have been helpful to have some instructions on how to use the TV.

Location was good. Accessible.

Room is a little squeezed, and the rooms are close and can hear noise through the walls

Komunikace s personálem a majiteli, lidský milý ochotný přístup, prostřčedí pro relax, únik z reality.

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非常清洁，舒适👍🏿👍🏿👍🏿

Nice hidden place within the bustle of the city(PJ). Design of the room and the property very comfortable and modern. Staff are very friendly and willing to make the customers' stay convenient.

What I like Shoutout to the housekeeper that made fresh bread everyday, it was the softest and tastiest bread. I ate so many. Housekeeper even let me learn to make the bread from him when I stay the next time. Blanket and bed were so comfy, felt like I was in my own private home in Bali. I love this place so much as a local. Everywhere were so so clean. Shower was great too. There were so many streaming platforms available to watch all the movies you want. I would come again and already have recommended to all my friends and family.

What I don’t like Need 2 pillows atleast, and the iron burnt and melted my normal material clothes immediately so I wasn’t able to iron them

Cozy to stay

None

Accommodation with its own aura! Warm, sweet, thought out about every little thing. Everything was very clean, new, we felt loved like at home with mom:) What I like best is the bed - comfortable, you don't want to get up and very good internet from 2 servers. Right next to a 24-hour shop, restaurants. THIS was the best place we stayed in Malaysia!

We really liked everything and I recommend it wholeheartedly!

I like everything about the stay. This was my second stay here. It’s clean, well maintained & cosy. We had a good rest after the long waiting at the hospital. The caretaker is friendly and ready to help at anytime. You can even enjoy simple coffee and bread for breakfast😊 Will be my go-to-stay from now on whenever my parent has a hospital appointment here.

Super clean rooms. Bigger than anticipated. Very chill place that is in PJ. For that type of price, its really worth it. No skyscrapers blocking your view. Feels like a big villa but sharing with other people.

There was only 1 pool. Could probably add a little bit more corners for people to sit or chill at to relax

lovely place! would like to visit next time, friendly staff with nice breakfast

Beautiful and peaceful setting. Loved every moment there.

Nothing! Everything was great.

Very impressive with the room . Very clean and comfortable with excellent security. Would definitely stay there again

Nothing

Clean and nice place to stay with family.

The hospitality was excellent. Staff was very helpful. We arrived a total of 9 pax (5 rooms) of which 2 was in a wheelchair, and the caretaker was really very helpful.. everytime he sees me in my wheelchair coming out of the room, he would run over to help assist in pushing my wheelchair up the step at the room.. i still find the place quite wheelchair friendly, though I would advise to bring along a portable wheelchair ram.. if possible. Though the dinning table was quite high with highchairs, I was very happy they also had a smaller (5 seater) round table just next to it.. whereby it was just the perfect height for me and 92 years mom who is also in a wheelchair, to sit and have our meals. The owner is also super friendly and nice.. I indeed have made a new friend! Would definitely introduce this nice villa to my friends from outstation, or overseas.. rooms was also very clean, and we all enjoyed the complementary freshly made bread and coffee for breakfast! Very taught full of the owner! Please keep up the good work!

There were some workers doing sone minor renovation going on, and he was walking up & down, shirtless.. which i found a little odd.. though it has nothing to do with the staff & management!

Really like a retreat stay. Quiet and like home

A lot of mosquitoes sitting by the pool

Clean room, friendly host

clean and nice enviroment

In the heart of Kuala Lumpur. Very spacious. Clean. Feels like going back to nature but in the city. Very good for a retreat away from the busy hectic city life.

Privacy

The neighbour enviroment quite noisy at night

很棒的民宿，管家很nice。

The place was quiet. Relax vibe. Was there for a day only but surely will consider to be back again.

The mattress was too soft. Not comfortable.

Great location in PJ, but no public train nearby. Best place if you have a car, as you can park inside the compound, the staff will open the gate for us to park in. Felt safe with the location. Room and bathroom is clean and comfortable. Staff is in the compound at all times, where they are friendly and easy to reach out for assistance. Great stay.

Not that soundproof. I stayed at the ground floor, i could hear 1st floor's muffled conversation. During sleeping time, it is all quiet.

Clean, beautiful

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Quiet and secluded. Location is very suitable for us.

Bathroom needs more shelving space for personal stuff. Bedside lighting would be a convenient feature.

Tenang & selesa. Rasa macam bercuti di lombok / bali. Sesuai healing hujung minggu.

Very clean and quiet. Decent Wi-Fi. Very helpful and friendly staff. Small place with only a few rooms, so there's no crowds around. Comfortable and nicely appointed. Well priced.

Not much within walking distance in terms of cafes, restaurants, etc. Need to use a grab to get around to places to eat - though there are plenty of places within a 5 min drive and a grab is easy to arrange.

Chrisenbel Hideaway, is a calm and beautiful accommodation, with super helpful staff. Complementary tea and coffee with homemade bread, was a nice addition. Rooms are clean, well serviced and close by to the lovely pool and garden.

The hotel was fantastic—I stayed for a month and never encountered a single issue. Its location was excellent, close to the city center with everything you need within walking distance. Anwar was incredibly helpful and a wonderful person, and the staff and owner were all very accommodating. In short, it was perfect.

Crisenbel Hideaway Retreat truly lives up to its name. Tucked away in the midst of the city, it offers an unbelievably peaceful and private escape surrounded by nature. The quiet atmosphere, lush garden views, and beautiful landscaping make you feel like you’ve stepped out of Malaysia entirely. We stayed in the 2-bedroom garden view villa, and it was absolutely superb. The villa was spotless, with a clean and cozy pantry that had a warm, homely vibe. The pool was just perfect—crystal clear and so inviting. One of the highlights was the complimentary breakfast, featuring delicious homemade bread, tea, and coffee. It felt so thoughtful and personal. Upstairs, the open-space garden area on the second level was stunning. The furniture, décor, and paintings were elegant, luxurious, and tastefully arranged. Every detail felt curated and high-class. What made the stay even more special was the service. The staff were incredibly humble, friendly, and attentive. They made us feel genuinely welcome and well cared for. I’d highly recommend this retreat to anyone looking for a serene, private getaway without leaving the city. A truly unforgettable experience. ✨

Great place for a short stay, in the heart of a busy place but quiet and comfortable. The homemade bread is a plus. Overall this is my choice of stay in PJ for short working trip or even for leisure.

My only 2 cents is the smell of the detergent for the bed sheet can be improved, using none fragrance type of detergent.

非常干净整洁 环境也很舒适 员工都很友好 非常好的住宿体验 推荐！下次还会来

进出方面感觉可以在改进 可以使用电子 毕竟人工还是会有点不方便

I had a wonderful stay at this beautifully designed property. The environment is incredibly peaceful, with the calming sound of birds chirping during the day. The entire premises are spotlessly clean — every corner is clearly maintained with great care and attention to detail. The gated parking area made me feel secure, and the design of the whole place reflects the owner's thoughtful planning. The bed and pillows were very comfortable, ensuring a restful sleep. What truly made the stay special was the housekeeper who provided warm and attentive service throughout. You can really feel the heart put into every part of this place. Highly recommended for anyone looking for a serene and well-kept place to stay.

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the property is so clean

no..

Good location

Since it’s not a hotel. Very difficult to access the property. Need to call the staff each time to open the gate The room so close to each other and not sound proof. So hard to make love to your partner

Environment is nice as photo shown, friendly staff

The toilet structure as big space is wasted at the back end🫣

The ambience, the decor

The room is cold. No slippers.

A wonderful oasis in the middle of the city. The pool was smaller than it looks in the photos but so welcoming. We had three rooms and all were great and tastefully furnished. Loved the rooms that opened up onto the pool. Anwar is amazing and makes beautiful bread each morning. He is always there to help with anything. A lovely quiet space. There is a kettle in your room and they have cups, mugs, plates, etc at the bar kitchen. Plus a microwave.

Wet bathroom. The bathrooms are tiny. The door squeaked and we used a spoon to keep it open. As a boutique resort, better quality toilet paper would be a nice touch. A place to hang our towels in the rooms, and one room didn't have a mirror.

I love how clean and simple everything is

I like to have some room slippers to walk around with haha

Relaxing environment, super helpful staff. Would stay here again!

Loved my stay here! The bungalow was modern, clean, and super relaxing with a beautiful pool right in the middle. Even though it’s in the city, it felt really peaceful—like a little escape from the noise. Great hospitality, a helpful caretaker always around, and plenty of parking.

Great, peaceful n clean.The staf Aanwar n Masudi are really good dan friendly too.

Notihing , Everything is good