AtlantisResidence by Myplace

Accuracy💯🌟x10 Check in💯🌟x10 Cleanliness💯🌟x10 Communication💯🌟x10 Location💯🌟x10 Value💯🌟x10

Nothing particularly

Our apartment was very dirty. The bedsheets had many stains, and hair the aircon was shockingly dirty and inefficient. On the positive side the aircon got serviced and cleaned after we reported.

Good service by the staff in facilitating a hassle free booking. The unit was clean and well furnished. Windy spot as it was located on e 37th floor.

Power disruption on the few hours before checkout

Love it

Spacious and a good facilities

Kindly provide a new futon because the available cannot be used

My kids love swimming there and the bed,,

1. The room is clean and big, very comfortable. 2. All the thing is well prepare inside the room. 3. Swimming pool also clean and big. 4. Location near to joker street. 5. The direction to check in and check out very clear. 6. Guard very friendly. 7. Every thing is good. 8. Strongly recommended.

No. Everything is great, very good accommodation experience.

Wifi and tv box the best

Checkout time 11:00 o'clock

Spacious room & fast elevator service

Not Muslim friendly (no kiblat signage & no prayer mat) in the unit. Long queue for the pool

All of is was perfect.Easy check in and out...we will come again..

Swimming pool need to improve.need to book for using it due covid..many place not use that rules anymore

View is beautiful, facilities is very clean, pool is big and under maintenance

Not have microwave

All is good.. Superb.. Room, Facilities, kebersihan, udara fresh, selesa... Serba lengkap..

Tiada

it was clean and spacious. the check in was very easy and very easy to communicate. we love the scenery. we got the beach facing apartment. it was few mins drive away from the city centre. we had an enjoyable time here. thank you so much!

Nil

Is spaces and convenience.

All facility in good condition, wifi speed is fast enough, room and bed is very clean and comfortable

Everything I like. Staff really nice, facilities, room, bed everything I love it

Nothing

no internet service.never provide information,how to get in.

Location not bad. The swimming pool looks bigger than common condominium/apartment.

1. The initial price for booking.com looks valuable.... But the booking page has a sort of hidden "cleaning fee" of RM150 which does not appear at the first place of making the booking...i personally overlook this and only notice after payment made. Comparatively, paying close to Rm500 for 2 nights in Melaka at apartment and excluding breakfast I would say REALLY NOT WORTH. 2. The check in time is strictly 3pm. The admin only provided the booking details and check in guideline at 2.48pm.. checkout time strictly before 11am.. For those who wish to check in slightly earlier, you may not want to consider this. 3. The swimming pool is overloaded with people during weekend. 4. I didn't see gym facilities here. (Perhaps I'm wrong)

The accommodation was clean and comfortable. Good customer service. Kids playroom was excellent.

To provide garbage bag

nearby as a lot of amenities

overall satisfied

Big unit, fully air condition. Suitable for family. Nice pool

best

Apartment clean,besar n puashati..

Sedikit kecewa kerana book sea view tp dpt city view..but it okay la,.

It's really helpful the videos that were provided to guide us through the whole check-in process

Need to search nearest shop for breakfast, about 5~7mins to reach.

Swimming pool and the view

Very comfortable house, very clean and nice.

Nothing

nice apartment and very accommodating n responsive host

big apartment..suitable for big family..free parking..clean..many bed and towel..love thw space

if can view the sea its perfect!!

Perfect! it's spacious, super clean, good facilities, you have it all, nice and responsive host, good value for money. easy access to carpark, pool is enormous but you have to book your slots earlier. fast checking and deposit return. definitely gonna come back, and definitely recommend JJHome, thanks a lot for making it memorable for us :)

maybe you can consider provide in-doors slippers for elderlies as the unit is completely non-carpeted. another thing, the checkout time is 11am, so we hv to add some to extend our stay (pool is opened at 9am so we checked out at 12pm that day) check in details is around 2.30pm (understandable)

Neat and comfortable house with awesome pool..suitable for big family with kids..loveeeee😍😍😍

Easy to locate the property

Came with three families and that means 3 cars but only allowed 2 cars for parking and the third had to park outside the premise.

Apartment

Nothing

Location is reasonable with access to many food options.

Please beware and read policies clearly as owner is very rigid (no flexibility granted) and can be very late in sharing instructions for access. Expectation of cleanliness not met despite a cleaning fee imposed as unit was not cleaned properly (debris on floor and dust when adjusting curtains). Also on the third room, please beware that it is an area cordon off with a sliding door (sharing aircondition with the hall) and have only a wall fan can get very hot in the afternoon/evenings rendering it almost unuseable for rest in the daytime). In response to your feedback, it was not a super late check out as I requested for 12pm as oppose to 11am neither was it a super early check in as your team has messaged that I can check in at 2pm (ai have shown you the message as proof) but the unit was not ready until 3pm. Second point on cleanliness, you did not bring me to view the unit beforehand nor did I inspect the place prior to check in and agreed that all is well. Please accept honest and constructive feedback.

Easy access

Limited parking lot

nothing

couse have hidden cost.. like cleaning fee is about RM 150 huhu.. so expensive

location, facilities, cleanliness and safety.

Comfortable, very clean and cosy.

Booking arrangement for swimming pool facilities is bad. Management should improvise.