Holabay Resort

The location is so close to the airport

Nothing

Staff are accomodating , very big room and clean

It was really an enjoyable place

Impossible to complain about and talk with a manager, they send their own employees. The tours they offer are definitely super expensive and not good as much, provided without any details and extra fees. After that, employees started to be really cold with us and not friendly as the beginning.

I love the view and it’s clean

Nothing

its nice and clean the only thing needs to improve is to install Tv set in that room...thanks

Don't have TV set that can watch something during the stay.

Let me just say that if I hadn't to complained about the room in the back corner I would have found myself in the midst of a construction site and even sparks flying from the welding going on on the new floor being constructed right above us. Fortunately I'm one to say something and I asked to be moved as soon as I saw the location and we were brought down to the front of the building but we didn't avoid the sawing the banging and all the madness of a construction site without being giving any warning When I arrived the person sitting there at the reception insisted that I had booked three rooms and in fact it was one room with an extra room for one night for the driver that brought us to the hotel and there was no way I was going to convince her that was anything but that so I left it up to her to solve the problem in 4 days and she never got back to me and kept deferring to my Filipino girlfriend until I finally had to bark at her and say that the booking is in my name and I'm paying for it and I know you speak English so save me the three-way translation and speak to me directly The next person that showed up at the reception for her shift was more pleasant but equally as the first incapable of explaining the three room situation explaining the construction site and not really bothered that even after 3 days there was no solution or reference to the mistake that was made and rather than waste my vacation playing games we just went to the beach The final straw was when a van pulled up on the beach full of guys and sandbags at 10:00 p.m.

I just explained that in the comments below before

Near by the airport, clean and staff are friendly.

Wasn't sure if the bottled water was safe to drink. The cups to use had some dust inside.

Proche aéroport

Very helpful staff and friendly. Clean facility. Spacious room. I Enjoyed swimming.

Nothing.

부대시설과 조식좋았어요!ㅎㅎㅎ 그리고, 픽업도해주셔서 감사했습니다

제가묵었던 룸의 침대는 오랫동안 사용안해서그런지 먼지가 많았어요.... 다른일행들은 깨끗하고 좋았데요!

Very clean, close to airport and restaurants good location.

Poor air conditioning, no tv in room, no fridge in room

雖然是獨旅，但訂了雙人房，依舊提供雙份早餐！ 服務人員有熱情，積極協助處理問題。

蚊蟲有點多，住的房間旁邊是雞舍，晚上也會叫...

Very spacious, clean and comfortable food. Free shuttle to town

They gave us two single beds when I specifically asked for one double

Clean and updated facilities, and nice staff. A free shuttle bus was even arranged when we checked out. Also breakfast was included and very delicious!

Everything was great.

Not so bad.

Not that expect

Habitación amplia y camas comodas. La piscina esta muy bien, en si es bonito el lugar.

Principalmente el personal del sitio, pasotismo total, poca educación. Parecia un patio de colegio. (Menos el chico de la noche) El baño le falta cuidado, cosas oxigadas, mal mantenimiento. La habitación en si a nuestra llegada se veia sucia, ventana rota y no cerraba. Se lo comentamos pero no nos dieron solucion, tuvimos que insistir para cambio de la habitación. Preguntabas cualquier cosa al personal y te sentías ignorado; estaban con las redes, haciendose videos y en una esquina todas hablando, nose estan en su lugar de trabajo un poco de profesionalidad. Para desayunar tenias las mismas dos opciones todos los dias, la cantidad de proteína era ridícula.

Le personnel était très aimable et à disposition pour nos questions, nous avons souhaité changer de chambre car la nôtre était au rez de chaussée en face de la terrasse du restaurant donc très bruyant et le personnel a rapidement trouvé une solution. L’hôtel est situé dans une impasse, c’est à peu près calme.

Le petit déjeuner n’était pas terrible, peut être pas assez de choix… Les chambres sont vieillissantes, la salle de bain mériterait au moins un rafraîchissement car elle laissait à désirer.

Grosse Zimmer mit praktischer Ausstattung. Design im Zimmer hat mir gut gefallen. 3-Bettzimmer gut für einen Aufenthalt mit Kindern. Klimaanlage gut und leise. Auswahl des Frühstücks gut - Portion reichlich. Der Pool war grossartig - ein Teil mit einer Wassertiefen von 1.5 m ideal zum Schwimmen. Personal war freundlich und und professionell.

Ich hätte gerne einen Kühlschrank im Zimmer

Everything was fantastic. The room was amazing. The breakfast was very delicious. The staff is kind

the ambiance, it’s clean

our bed for double room , it’s 2 single bed instead of double bed 👎

공항과 무척 가깝고 픽업 서비스가 좋았습니다. 객실은 생각보다 넓었어요. 밤늦게 도착해서 0.5박 하기 좋았습니다.

밤에 잘때 주변 소음이 쫌 심했습니다( 닭소리. 새소리) 이걸 호텔측의 문제라곤 할수 없겠지만 예민한분들는 힘들거 같네요

全てが新しく清潔に保たれていたこと

できればテレビや冷蔵庫があればなお良いかな

La piscina

Las habitaciones no tenían caja fuerte y además entraba mucha claridad por las mañanas. El personal parecía más interesado en jugar al billar que en trabajar.No tenían motos disponibles para alquilar, y el hotel está en una carretera.

The pool

Breakfast was poor and there is no back up power during brown out

Nice quite resort and pleasant staff

No kettle of fridge

My friends and I were surprised with the overall quality of the resort! The room is BIG, the furniture are not cheap, even the tissue was like 5-ply! :D We're happy with the UNLI coffee and breakfast too!

Although there was a curfew, there were still foreigner guests partying and who were really noisy at around 12mn - 2am!! I just hoped that the hotel staff called their attention. It was also nice that the resort offers FREE shuttle ride around town, I just hoped that the staff were friendlier and offered this service cos we only found out when we asked the driver.

Great property and the staff were amazing. They helped arrange flowers for my partner

The breakfast was not good and the shuttle service was very expensive. I paid 400 peso to travel less than 5km compared to my taxi ride which I paid 600 peso to travel more than 30 km. No back up power so rooms are very hot during brown out.

No tv

①空港から歩いて25分。ただし夜道は真っ暗で、頻繁に声を掛けられる。 ②プール付きで雰囲気は良い。

①空港との無料送迎が無くなっていた。料金体系が変わったのであれば明記するべき。 ②朝食の質素さ。 ③元々シミ汚れのあったタオルを我慢して使ったが、チェックアウト時に元々のシミを指摘された。損害賠償は免れたが不快だった。

Nice pool

Over Charged 500 Pasco for laundry service of sheets

The room is spacious, well-lit and clean. All the necessities are available except for iron which I think the property must have in each room. There’s a cloth rack which is very useful specially if you wanna dry clothes and could be placed in the balcony. Location is fine, there are nearby “sari-sari store” and restos. Money exchange was quite far however, id like to commend the sari-sari store few steps from the place as it helped me with the Gcash cashing out although they dont usually have that service (with a charge of 10Php / 1k) which i think is best. 7-eleven is 15mins walk away from the property and ATM is available there (local and intl withdrawal). Property has a huge pool, 2-5ft. It also has foosball and a pool. Breakfast only has 1 menu but it is still a great deal. Motorcycles are up for only 350 a day. Action 360 camera is also available for a day rent. Summing up, staying here was a bliss specially if you just wanna relax and take a break from the norms.

I think it is better to have a clear plastic shower curtain than cloth for hygiene purposes. Property may look at replacing the stained cloth shower curtain as it is already dirty and stained. There were tines that water supply got interrupted,specially on the sink and flush toilet bowl.

I really liked the aesthetic of the hotel.

No television :( Limited breakfast options The staff always had a mistake in serving our food. Although they corrected it but they were so loud when conversing with each other.

Very reasonably priced and spacious accommodation, but Located further out from Alona beach. It wasn’t made clear on check in how to request for a room clean.

We had to check out early, due to an early ferry crossing and was checked out. A couple of hours later, I had been contacted via Facebook, messenger and email and we had to pay a damaged towel. My daughter had a mishap with a towel and bled through. We were being asked to pay for the damages by sending the money via bank transfer or gcash. This is the first time I’ve ever encountered this situation after many years of travelling in different countries and staying different hotels. As a kind gesture, I went out of my way to pay the damages for the towel.

Comfortable beds

Staff lack knowledge.

Everything

Mosquitoes

Comfortable, close to everything but secluded enough for privacy. AC and balcony view of the pool is nice.

No kettle to make coffee

Clean, spacious, comfortable.

Nothing

The rooms were bright, spacious and very comfortable. Also appreciate the helpful staff.

Hope there’s roof esp going upstairs, cause it’s difficult getting wet in the rain; resort also lacks umbrella.

We liked everything about our stay in Holabay.

I don’t remember disliking any of it during our short stay.

The pool, the hanging area

Its cozy…

The bathroom. It smells.. they need to fix the pipping. When we flushed the toilet water would be coming out at the bottom. Beds are not comfortable and it squeaks everytime you toss and turn

The room was comfortable and clean. Location near the airport was helpful fur my departure.

No tea or coffee making facilties in the room.

Pool was great to cool off everyday. Inclusion of traditional Philippines breakfast was awesome. Staff were always helpful. Everything was clean. Easy location to get onto all the local tours.

Inclusion of tv in the room would help the evenings a little but this wasn’t a big deal.

Literally nothing

Pool is dirty , can't eat at the room, and doesn't even have a tv in the room. Breakfast is always the same. It is fixed. Almost nothing around the resort. We even checked out early to not to ruin our whole trip. Think twice before booking !!!

Close to airport, comfy and clean.

No television in room

Only the furnitures of the room.

Many things. Like the toilet is very dirty.! The bath mat alsoz The breakfast is so poor. Also if your in the 2nd day at the hotel they give you another kind of meal. Example if you already have today the cornbeef for breakfast tomorrow you cannot have it again.

Unfortunetly i dobt recomend. Bad comunication betwin us, them and booking. Not helpful place :(

Nothing

The staff where excellent and always ready with a smile the location was perfect it was in a quite area of panglao but not to far away from the main area which was 10 minutes away in a tuk tuk or alternatively after 4 the hotel provided free transport into town. The hotel was very clean and comfortable, the property also had a nice sized pool where you could relax and enjoy a quiet beer. I will definitely book the same hotel in my next visit.

My only negative was there was no fridge in the room where you could put water

The room was clean, nice and quite big.

The room has a bad smell, was smelling mold. Was no view at swimming pool or garden. The only view was a wall full of mold. You couldn’t sit outside due to mold, couldn’t breathe outside of the room, bad for your health to inhale the mold. The bathroom was in bad shape.

No room slippers No bath shampoo No water cattle No room fridge

Clean. Great pool. Lovely room. Lovely cats around too!!

The breakfast wasn’t great.

The rooms were modern with a good size balcony, pool area was great and very friendly staff. Location was perfect.

Spacious room.

The food The coffee The staff Cr has no prolivacy and no bidet Wifi connection No extra slippers

Good location quite and great staff

No fridge to keep water in and no tv to watch when you want to stay in

Nice owner, and okay price.

It’s annoying to make this review, because we really wanted to like it, but the amount of effort from the staffs side was so bad. We got a room with a clogged shower, and toilet, we had been on a 42 hour long journey and checked in late, and this was the last thing we needed. I asked for a similar room, so we wouldn’t have to wait for staff to come and pump the room, since we just wanted to sleep. It was a very hard negotiation, and a long persuading conversation, but we got the new room. Worst thing about this place: 1. There is no room service, you can order one, but you won’t get it. You will have to deliver the key in the reception, and they they will give you an estimate between 1-4 pm 😂but it never came. 2. Staff seriously does not want to be there. I used to think the Philippines was the nicest people in the world, kinda contemplating that now. 3. The cleanliness in the bathroom… 4. Pool is dirty The owner is very nice, and seems to care about the experience his guests have, but unfortunately not knowing of the employees work. My girlfriend and I had the exact same experience. Looks like I’m far from the first complaining about the staff.

Hi, we stayed in this hotel for couple of days. Facility is ok but BREAKFAST is total disaster!!!! We found broken eggs shells inside fried egg, it should happens of course but we found in one egg 3 big EGG SHELLS (I think inside was more of them) and of course we tell the waiter that its not good and we will not eat it. He goes inside kitchen tells something with other stuff and we think, they are going to bring us new portion of fried eggs but after 15 minutes nothing happens and we have to stay HUNGRY!! When we tell this to the receptionist, one waitress also was there while we speaking with receptionist and they are just communicating in Filipino language together and only LAUGHING at us!!! So this is how they solve problems. THEY DONT even say sorry or something!!!

Room design is very good and it’s big rooms and a good bed

There were a lot of books in the room we ask them to clean the room then we come in. It wasn’t so much clean and the bathroom water was leaking the most important thing there is no hose connected to the cabinet to clean the bottom

The staff were extremely friendly and helpful. The free shuttle service was definitely a highlight.

Perhaps having a phone in the rooms to contact reception instead of physically going down the stairs.

The Overall 'Resort' feel with the pool at the centre was good. The Rooms were very large and comfortable and had an upmarket feel. There was unlimited Coffee by the pool and the location was good. We walked into town, a 20 minute walk.

The staff were good, but not great. Breakfast was an issue as we ordered the American Breakfast, so familiar in the Philippines. For the first two days the breakfast ingredients were cold. Not lukewarm, but cold. Cold fried eggs, cold sausages. Nobody wants that. But they continued serving those to everyone. On the 3rd day we had to ask for ours to be hot. Although we are not in the Philippines to watch TV, one in the lovely room would be a welcome addition.

Lovely rooms, clean and spacious.

Staff weren’t friendly, didn’t seem bothered to greet us.