Sapphire Stayss

The Breakfast was good but nothing else is satisfactory

The Staff didn't even know English/Tamil - cant even communicate with anyone, we would have to wait until the owner arrives just to communicate. No support or help from Management for any help you ask! - I asked for help multiple times but the owner didn't even consider helping even once! - Not even any events or Campfire

Parking, staff & breakfast was good.

Room wasnt clean, dust everywhere, smelly bathroom, insects everywhere, previous guest's small trash were still there, the bed had hair, dust and insects on it along with some yellow stains. Location was alright but the path leading to the stay was rough.

Cleanliness

Limited parking. Property could not provide ground floor room inspire of asking as we were an elderly couple

Super

நல்ல இருக்கு

The staff was awesome and they provided very good service. Respectful and served us really well.

1 bathroom for 3 beds and very cramped. The bed is right at the entrance. Kind of did not make home stay experience.

Ambiance was clean

There is no in-house kitchen

Location is good. Staffs are nice

Only one bathroom for two bedroom studio and no toiletries provided and towel was provided based on request only

Very nearly maintained

Bit distance from central point, swimming pool yet to come

Overall a comfortable experience. Good for family specially for elders and kids.

Atmosphere

Nothing

Distance from centre otherwise Good

One of the Best stay in Yelagiri

Everything is to the point,very well maintained and guest friendly

A quiet place away from the main area but need your own vehicle for transport. Food was good.

Everything was perfect. Very clean, beautiful view from the room, very big and very comfortable bed, great breakfast and super kind owner and staff. I can not recommend it more. Thank you!

The only thing that was missing it was the toilet paper. :)

Easy to find the place. Vey near to the main road. Easy accessibility to the main attractions near by. Very good supportive staff and good service.

There was some kind of foul smell in the bathroom.

Nothing special.

Amenities, No power back up, Furnishing, Cleanliness, Breakfast.

Good nothing

All

Fanta

Fantastic and very cordial

Staff were excellent and good service. We had a very pleasant service

Rooms were bit small than expected

The property is spacious and clean. The room setup is perfect for families. The property owners were friendly and the breakfast is must try with lot of options, good taste. The staffs were friendly. I would recommend this accommodation which is a bargain at the prices given its services and good breakfast.

Premium visit, neat clean and staffs were polite

Nothing

Yelagiri was new to us. So when v planned the trip a month before, I was referred by booking .com with a decent rating. On reaching the venue, v all cherished the stay throughout. V got a villa type room, which had 2 rooms queen beds each, sofa, tv,ac and a very clean bathroom with heater. The management team were a family, took care of our tiny wishes also. Ex - had guava from their farm. Sweet enough for the team. Amenities were well good enough than a classical top resort . Support guy was smart enough to get all v needed. The resort is situated very close 100 m to the mangalam swamimalai trek starting point. Overall super stay . Superb for both family n individual groups. Luvd a lot

No negatives

Respectful and friendly staff. Relatively new facility, nice and tidy. Excellent breakfast

It's perfect for families. The staff was polite and attentive. Will definitely book again for family stays and their homestyle complementary breakfast.

Property, staff and facilities are very good

Staff are good and location was awesome peaceful location

Very friendly host and the place was cleannnn

They canceled my stay without pepper information

Not honouring online customers

Good breakfast, good service, clean rooms

Final access to property doesn't have paved roads.

The staff were friendly and helpful:) Rooms were clean The place outside the room was spacious :-)

There was no proper car parking lot

Well maintained serene location. Food is good too. They provide room service so if you want anything service is just a phone call away. Parking available. Rooms are clean and neat. Wifi is great. The location is nearby a trek spot which is an added advantage. From main road to stay the road is bad for 200m but manageable.

The breakfast was amazing and the stay was clean and comfortable. Staffs were also well mannered

The stay was like a home away from Home. The beds were comfortable and the villa was great. Facilities were good. Breakfast options were also very good, we had live Poori and Dosa counters in the two mornings we spent here. It was value for money.

The access could be a little better for vehicles. There is no road to reach this place. We need to drive very carefully on the pathway as there are large stones along the way.

Clean and neat, worth the money

It was little far from main spots and and the path to reach the resort was crooked

No proper communication regarding check out timing extension

It's a new property however it's run with a non professional helpers or workers. It's like a lodge with good amenities.

Since it's not handled by professional staffs, the room bed wasn't cleaned properly with lot debris etc. There is no inhouse kitchen and proper cook or chef to get good quality morning tea.

Best ambience in the night. Staffs were pretty helpful. Breakfast was too good

The location was not that great. Sedans will find it difficult to make it up there as the road leading to the resort is full of big stones.

Nothing

I booked a room via booking.com but upon my arrival after a tiring 5-hour bike ride, I was informed that the property was fully booked, and no rooms were available. The situation was extremely frustrating and inconvenient. It took me an additional 3 hours to find alternative accommodation, causing significant distress and exhaustion. Moreover, the staff at the property appeared unaware of the situation and were unhelpful. Their demeanor suggested they lacked autonomy, and the owner was dismissive and irresponsible when approached for assistance. This experience has severely impacted my trust in your platform. I expect Booking.com to ensure the reliability and accountability of properties listed on your site. I request a full investigation into this matter and appropriate action against the property. Additionally, I seek compensation for the inconvenience and extra expenses incurred.

Excellent atmosphere surroundings with pure nature ..

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The property is located in a peaceful locality surrounded by trees.

No kitchen if u want any thing u need to travel and get it from 3km . u will not get from hotel moring complimenty break fast is not up to the mark. in image the room look so good and when visited not fullfilled our expectation

The good thing is the location, No noise pollution around. I was told that the property was Deluxe Villa which means a complete home for a day. However, in reality its just a hall with a bedroom. The price what we paid is huge for this property even during seasonal time this price is greedy. They provided 1 Rs Shampoo, 4 Rs Soap. No dustbin in the toilet, no tissues. Service boys are from north India and they provided what is required.

They mentioned Villa, but gave a room with smaller Bedroom and Hall with another bed. No Balcony Spring bed type which is very bad to sleep.

We had a wonderful experience. Was fortunate to meet the Owner Mr. Selvaraj who was so simple and friendly. Resort was clean, well maintained and a very friendly staff. We had free WiFi and that’s why marked paid WiFi as not applicable.

Nothing to dislike.

Location was great away from the city in a quite neighborhood. Room service was good. Rooms were new and clean. Breakfast was good.

Had few issues like tap not working , hot water not coming but those were immediately rectified once notified to the staff. Parking was Limited and the road to the property was poor.

Complimentary breakfast was good. The room was comfortable

The approaching road to the place was pathetic

Nice location away from the town excellent room

Location

Vehicle parking

Friendly staff

Room service can be done

The property was very clean from outside. Breakfast was worth with this cost Staff was very friendly

Washroom very clean overall but on the walls spider webs were here and there Parking place is small.If 3 to 4 cars are parked it is very difficult to take out

The ambience. Very quite place. Breakfast included and good veg breakfast provided. If required they also provide roti and dhall for dinner at extra nominal cost

The location of the property is in such location that you should preferably travel by your own vehicle or have a vehicle at your disposal. Auto is hard to get in this locality.

Great stay, friendly staff and serene environment