Hotel Tropicana vs Similar Hotels

Rooms need upgrades, described as old and ugly in some reviews.

Mixed feelings on room quality; some described problems like humidity and outdated decor.

Many reports of worn, damaged or outdated rooms (broken shower, walls abîmés, torn curtains, old furniture); some guests had spacious/comfortable rooms, but overall quality is below expectation.

Rooms are often called spacious and comfortable with balconies, but there are recurring issues (wrong bed configuration, some rooms feeling tired, missing toiletries, occasional noise) that lower the score to a solid but not excellent level.

Several reviews indicate the room was dirty and the overall hotel was outdated.

Several reviews mentioned dirty rooms and poor cleanliness.

Multiple reviews report the hotel as dirty or unsanitary (cafards, taches, odeur d’égout, fuite), although a couple of guests remarked on acceptable cleanliness—overall clearly poor.

Multiple reviews explicitly praise cleanliness and tidy rooms ('propreté', 'muy limpio', 'Todo la limpieza'), indicating a consistently good level of housekeeping.

Location was great, right on the beach with beautiful ocean views.

Frequent mentions of a great location.

Location repeatedly praised: on the corniche/seafront with good views and sunsets — one of the hotel’s main positives.

Many guests highlight proximity to the beach, corniche and tram stop and call the location a strength; a minority find access or isolation a bit awkward, producing an overall very good rating.

The staff were described as hospitable and professional.

Service is described as friendly and competent, with some exceptions.

Staff are repeatedly described as very friendly and attentive (several mentions, including named reception staff), though there are isolated reports of an unfriendly receptionist; overall service is a strong point.

Staff repeatedly described as friendly, helpful and professional (mentions of Yassine, charming staff, 'really great staff'); a few policy complaints about early check-in / late check-out fees slightly temper an otherwise strong service score.

Breakfast was enjoyed by some, but food quality was criticized in other reviews.

Inconsistent breakfast quality reported.

Breakfast is specifically mentioned positively by some guests; little other commentary on F&B, so available evidence is generally favorable.

Breakfast and restaurant quality receive the most consistent criticism (underwhelming/limited choices, overpriced, slow service); there are a few positive mentions of good selection, but overall F&B is the weakest area.

Pool area is good, but improvement is needed for accessibility and layout.

Amenities were mentioned as reasonable but with some complaints.

Amenities frequently problematic: spa closed for months, pool sometimes unusable (odor), air conditioning not working in many rooms, elevators out of service — amenities are unreliable.

Pool, parking and general facilities are praised repeatedly (pool cited as a key positive); a few notes about pool temperature and missing small items (hairdryer) are isolated and do not outweigh the strong amenities sentiment.

Pricing felt relatively high compared to the condition of the facilities.

Many reviews imply good value for the price.

Several guests call the price excessive given the condition of the hotel (overpriced for what is offered); a few redeeming points but overall value is mediocre to poor.

Several guests report good value or 'bon rapport qualité/prix', but complaints about extra charges (no free water, check-in/out fees) and inconsistent F&B quality make value generally positive but mixed.