Premier Inn London St Pancras

Special thanks to Bascal who helped us when we needed during our stay! Hotel was clean and tidy as usual, and the overall experience was pleasant.

I have been several times in this hotel that every time it turns out to be a guarantee. The rooms are spacious and equipped with every comfort, fantastic beds, walk-in shower and what about breakfast: super. The location is perfect just less than 5 minutes from King’sCross station and Euston.

The location of the hotel is perfect for exploring London and you get the usual good quality, clean and comfortable rooms you expect at a Premier Inn but on this occasion I was disappointed with the customer service.

Pascal looked after me and Karl after a gig great service too man 5 star food was great quick service very respectful highly recommend promotion

We stayed here for an overnight stay, self check in was quick and easy, room was comfortable and clean. Self service breakfast was plentiful and lots to choose from. A bit on the expensive side for one night stay for a premier inn at £174, and this was pre booked well in advanced months before, but the hotel was ideally located for us to catch the Eurostar early the next morning.

I always stay at exactly this Premier Inn because of many reasons. It started off because it's the most convenient area to arrive from Gatwick Airport (Thameslink train, direct), to buy things you may need quickly and at almost any time of the day and late evening (St Pancras Station is great for that) and to catch almost all of the tube lines (again, St Pancras Station and if not that one, then Euston station which is also within walking distance). The hotel's check in / bar / restaurant / social area has been recently renovated and looks great, leaves more space than before and is very handy, too. Also you can get more tea and coffee etc. as well as - if needed - an ironing board and electric iron right there. Staff were super welcoming and helpful and I was lucky I could do an early check in (by now you can opt for that right during the booking, but I had made my booking a long time ago, so I didn't have that. Still, it wasn't a problem). The room was as always spacious and the bed so comfortable. Best sleep. Needless to say I will book this hotel again on my next stay in London. :)

Super friendly staff at the reception desk! Very helpful and eager to offer solutions even in complicated situations.

The location is great for Eurostar. There is no atmosphere to speak of. The hotel is bland. The staff are helpful and correct. The rooms are basic but clean and sometimes without a towel.

Good hotel, convenient for all main train stations, reasonable price, good utilities, pleasant enough. Great to leave bag in lockers.

Great location for the Eurostar Great service excellent staff and comfortable room. Had a drink at the bar - very reasonable prices and quick service.

Staying for business. Pascal was very very helpful. Arranged a room for an extra night and others were also very helpful. Location ideal for London King’s Cross station. Stayed 2 nights for work. Quiet room and plenty of rooms for belongings.

Hotel close to the international train station and metro Easy access Spacious family room, but lacks a small refrigerator Coffee and tea making facilities available Iron and iron available Helpful staff Wi-Fi not great Comfortable bed Spacious bathroom Hair dryer available

This is one of the best Premier inn I have stayed in. We were due to travel on Eurostar today but due to canslation we needed a room for the night. We were checked in by the duty manager who I think was called Hammed but not sure. He was very professional and efficient and we got a room sorted. We had evening meal in the restaurant and were served by Nestor G he too was a credit to the hotel service was excellent and the food matched the service. I would definitely stay here again and would recommend the hotel and their staff. Thank you

This was our second stay here after surgeries at GOSH and it will be out last. The room was dirty with hair everywhere, not too be expected at any hotel room and had to ask for additional bedding which was provided quickly but still not what you would expect. The room was also very noisy, expect road noise given it's location and that is fine but above and on the corridor until gone 1am isn't acceptable and while it is due to guests clearly better sound proofing is required. We booked the meal deal to include evening for convenience, regretted this, the restaurant was very hot, several tables complained but no action taken, service was very slow - 20 minutes wait for the table to be cleared between courses. The bill didn't arrive so went to walk out and miraculously two staff were there at the exit to collect payment.... Breakfast service was better but not saying much.

King’s Cross Premier Inn, I came on my own just to enjoy a few drinks, not to stay overnight, and had such a lovely experience. The atmosphere was warm and welcoming, and I immediately felt comfortable. Pascal was absolutely wonderful — very attentive, friendly, and made sure I was well looked after the whole time. His service really made my visit special. I’ll definitely be coming back!

Another good stay at premier inn. Room was clean, reasonably spacious with comfy beds. This is not a luxury hotel but is a great base for visiting London. The staff was especially friendly and helpful particularly Pascal who tracked down hot chocolate powder for me on a Saturday night. Their free WiFi is not great and even web surfing was slow. But we were not in the room much except to sleep so not a big issue and you could pay to upgrade WiFi if you needed. This hotel is brilliantly located if you're travelling to Euston or Kings Cross by train. Plus, if you like to walk you can walk to covent garden, the river, regents park, theatre land, Marylebone etc. if not there are lots of transport options.

My husband and I stayed one night as we were going to a party. The hotel is convenient for St Pancras station. The staff were all very nice and helpful. We returned for a late night drink before bed and spent some time with Pascal who served us. He was very friendly and polite and we had a nice chat with him. Altogether our stay was just what we wanted and we will definitely stay again.

Great convenient location. Nice, clean hotel. The staff were kind and helpful. The manager was not hugely helpful and his staff were running themselves ragged! Restaurant was understaffed and the food was average. Terrible cocktails.

Great customer service when we struggled using the kiosk to check in. Surprisingly nice and clean for location and price point.

Didn’t eat it

When we checked in, or should i say tried to check in, their was NO record of our booking. Reception was not helpful, so excepting the worst, then suddenly three rooms were available. We had this also at Premier Inn Manchester, but this was quickly resolved by their management staff.

A fantastic affordable stay, with a very reasonably priced breakfast, in a great location. Must comment on the friendliness of the staff, who were so helpful and cheerful.

When we got there the self check in was not working and then it took a staff member way too long to check us in. Staff were not very knowledgeable and very slow. They also seemed to be very understaffed 😑

Todo bien. A unos pasos de st pancrass y de todo lo relevante en holborn y Bloomsbury.

Great location and a very good hotel. Will stay again

The hotel provides nothing other than bed and toilet, you even can't find slippers. Even I brought a bread and asked for microwave service, they will decline you.

From the USA a family of 4 with 2 kids and this hotel was a great first stop on our trip. Alex from Romania was such a pleasure to see each day. He made check in an out simple and fast. The room was spacious and clean. The area was very close to the tube. I highly recommend.

Great location. Breakfast was nice as well.

it was a very pleasant surprise. very clean and safe. good size room with amenities. walkable to the train stations kings cross and pancras so great connectivity. worked out really well. and great value. would definitely recommend.

Service was not up to mark as I asked multiple time for room cleaning and looks like there was no cordination between reception and cleaning staff. There is no phone option in room to call for reception. Otherwise it was okay.

Nos gustó mucho el desayuno Buffett, además la habitación muy grande.

整體來講都好，早餐很豐富，房間很乾淨整潔。

We had a two night stay with the aim of a location convenient to trains. This is a vibrant area. Breakfast was competent.

Un grand Merci au Deputy Manager Haney qui a ete d un professionnalisme impressionnant . Bravo !!

I'm not sure if this is to block out outside noise, but the double-glazed windows in the room didn't open. The lack of ventilation made it incredibly stuffy. I entered my reservation information at the check-in kiosk, but the machine wasn't working properly, so I needed assistance from the check-in staff. Since there was only one staff member, I had to wait quite a while. I requested luggage storage, and the staff member tagged my luggage and gave me a receipt for my luggage. However, when I went to retrieve my luggage’s, the staff member couldn't find it, so I had to retrieve it myself. Furthermore, the zipper on the luggage and bag I found was open, indicating someone had opened it. The hotel needs to pay more attention to the security of luggage storage. The check-in area was too small for the number of guests, and the breakfast room was too small for the number of guests. This made breakfast too noisy and crowded, making it difficult to concentrate on the meal. I think it will vary from person to person whether the advantage of being close to the Eurostar train station and the metro station will outweigh the inconveniences mentioned above.

I like v everything about this hotel, staff are very friendly and helpful. The food is great both breakfast and dinner.

Easy to train station but far from everything else.

The check in process wasn't the most pleasant, as the staff moved on to the next customer in line before she finished assisting me. She left me very confused and had to ask if I was done standing in front of the counter. Other than that the room was very pleasant, clean. Location is good as it is very close to train and tube station.

This hotel is located at the center of the city, opposite is the International, National, and local train stations. Buses, taxis are also very accessible right in front of the hotel, you don't have to walk a long distance. Different stores where you can find anything, and restaurants are all around. Breakfast is cheap and rich, dinner is excellent.

Stayed here again on the final leg of our European Vacation. Always clean, breakfast is fine and something for everyone. It has a machine to check in with but if you use a third party app ( Expedia, hotels.com, etc,) it doesn’t work but staff are available if needed. Will forever be my go to hotel For visits to the UK from here on.

Centrally located across from King's Cross/St Pancras station. It was a maze to the back where family rooms were located and we stayed near a very noisy family that kept my youngest child awake when we had to get up and travel early the next morning.

This location is excellent , close to trains and very nice & safe area. Starbucks and other restaurants at walking distance .The service was great and very strict on early check in, you can check in earlier for an additional cost, they do offer lockers to store your luggage at no expense , which was great. The rooms are comfortable but overpriced for what you get,I feel is more so that I went on high season-July. I do recommend for staff to be more head up on first floor area since when you walk in there is some visible trash and that creates a bad impression . Lobby area and rest of hotel is clean. Always nice to visit London and their customer service is always a highlight.

First time with my wife and son in London so unsure where to stay — chose this place mainly because it offered a free breakfast and proximity to underground — checked in early as we flew all night and room was available at 10 am ( 15 pound fee but well worth it). Bathroom was clean, beds were super comfortable and honestly cannot say anything bad. We return to London in a few weeks before we head back to Canada and I will stay here again — already have it booked. Area is safe despite the crowds of people around. Lots of places to eat and ease of the tube allows easy access to all the things you want to see. There isn’t a refrigerator in the room but we made due just fine. Ice machine at the bar if you want it. Staff were warm and welcoming. Kings cross is 5 minutes away if you are a fan of Harry Great place and can’t wait to return

Like all amazing experiences it's always a few people who take it to the next level. Want to give a shout-out to Hiral at the front desk who went out of her way to help us with our luggage and some last min room access requests. The room was bigger than most budget London hotels. Location was a plus

Very convenient and quiet and clean

ottima posizione. Struttura molto buona ma chiedere dinpulire la stanza ognibgiornk altrimentj non la sistemano