Dear Sirs, I booked by phone directly with premier inn, 3 doubles rooms and 1 single room, this last room interconected with one of the others rooms,Breakfast included.
we had 4 doubles rooms not conected , we had to pay for the breakfast for 7 pax, because in the reservation the hotel said that they didn't have the information about the breakfast included. so we have paid + 195,86 pounds. And the last thing is that nobody says to us that you have to annonce at the reception if you want cleanservice. so nobody get the new towels,neither the WC clean. the reservation was made by telephone and one room was at my name and the other tree rooms at aa, bb cc. really dificult to find them by the checking service.Really incredible!
10/10
Reviewed Nov 26, 2025Excellent location just off underground with Tesco Extra, Sainsbury’s Local and Superdrug nearby. Just around corner from St Paul’s Cathedral and Millennium Bridge over Thames.
Welcoming and personable staff who take pride in their jobs. Warm, clean and well presented restaurant, bar and check in area with well laid out seating areas.
Good sized rooms in quiet location. Excellent value for money based on location, room size and quality of decor.
Would definitely staff here again.
10/10
Reviewed Nov 24, 2025Overnight stay on a Sunday with my daughter, easy check in, we were able to drop our bags earlier in the day, exceptionally professional, warm and friendly staff, very pleasant bar area, our room was spotlessly clean, with tea and coffee making facilities. Thank you to all 😊
4/10
Reviewed Nov 24, 2025Very uncomfortable bed on this occasion. Pillows equally poor. Very difficult to sleep in this particular bed, very disappointed.
10/10
Reviewed Nov 23, 2025The best hotel I’ve stayed at in London and I have stayed at many. Clean and so quiet even on the ground floor. Great sound proofing. Definitely have the breakfast it’s so inexpensive and delicious
10/10
Reviewed Nov 22, 2025We've stayed here quite a few times, we love the location and have always found the staff friendly and helpful. This time I had just had a bad fall and wasn't fully mobile so when we checked in I asked for a room with shower rather than bath . After a couple of false starts we were given a room with accessible bathroom, which was great. Thank you.
10/10
Reviewed Nov 17, 2025Great location, Very friendly staff, good size rooms and very comfortable beds. Great breakfast with plenty of choice
10/10
Reviewed Nov 11, 2025Excellent location and service! Ok family room and bathroom. Little noise. Typical English breakfast, free of charge for children and good value for adults.
10/10
Reviewed Nov 6, 202530 Family and Friends stayed at Blackfriars Premiere Inn to attend the wedding of my son. Every member of our party found the staff at this Inn superb. They were incredibly helpful and kind and went out of their way to accommodate small children and elderly grandparents and everyone inbetween. Breakfast on both days of our stay was delicious and generous, and to cap it all off they put a bottle of fizz on ice in the room of the groom. We will definitely stay again. Thank you all.
10/10
Reviewed Oct 29, 2025Outstanding staff - incredibly friendly and helpful. Excellent breakfast. Clean, comfortable rooms. Excellent location, close to tube and Thameslink stations, and within walking distrance of many sights. Great value
10/10
Reviewed Oct 29, 2025Fantastic location for all attractions, easy access to the underground.Very polite and friendly staff, lovely and clean bedrooms and food was excellent. Third time at this hotel and soon to return.
8/10
Reviewed Oct 29, 2025It is important to consider that booking a standard room means booking a double room, twin rooms apparently only available in premier rooms. That was confusing and we ended accidentally up in a double room, while we wanted a twin room. The locations is practical, close to the Translink station, but the immediate area is not very attractive. Rooms are good, bathrooms is efficient, with a good shower. Breakfast is good, although we missed more continental oriented rolls with cheese or ham or alike. The staff is really very friendly and helpful, that makes a big difference.
10/10
Reviewed Oct 26, 2025We had a family room for two adults and two children. The hotel was welcoming. We were able to leave our luggage in the morning and go and explore London. It’s centrally located and easy to get to the tube. The area around the hotel felt safe. The staff were friendly and gave the children some complimentary sweets.
10/10
Reviewed Oct 26, 2025Me, Mum and my brother have had a great long weekend at the hotel. All the staff were lovely even when busy, especially Alessandro in the restaurant in the evening. Thankyou! :)
10/10
Reviewed Oct 25, 2025All the staff were really helpful but Alessandro who works in the restaurant was especially helpful and we really enjoyed our whole trip. Thank you
10/10
Reviewed Oct 24, 2025This is our favourite hotel in London. Everything you need. Great location. Good value for money. Very friendly staff.
10/10
Reviewed Oct 23, 2025Everything was good . Such an amazing stay. Staff are so friendly …………………………………………………………………………………………………………………………………………………………………………..
8/10
Reviewed Oct 21, 2025Second time at this hotel once again attending NFL game at Tottenham.
Location is perfect for transportation being so close to Blackfriars Station.
Hotel is well run. Only complaint is the WIFI which is dodgy.
Breakfast buffet is great! Room is spartan but had all we needed for the week.
4/10
Reviewed Oct 21, 2025The hairdryer in our room didn’t work, the light on the mirror didn’t work, the shower was leaking heavily onto the bathroom floor, the plumbing (?) system was extremely noisy, and the towels didn’t smell clean.
We also had a knock on the door at half 9am on morning of checkout asking if we were out yet by housekeeping - this was a bit of a shock given checkout isn’t until 12pm. Thankfully we were awake to hear the knock but if not, would they have just let themselves in? I’m not sure but either way, shouldn’t have happened.
This was our 3rd stay in this Premier Inn and will be the last unfortunately.
8/10
Reviewed Oct 11, 2025Sehr gute Lage, sicher und 3-4 Minuten zu Fuß bis zu Blackfriars Tube, und mit der Tube kommt man sehr schnell überall hin. Auch zu Fuß ist man relativ schnell an meisten Sehenswürdigkeiten.
Ein Mitarbeiter (relativ jung, südländisches europäisches bzw. lateinamerikanisches Erscheinen) war leider konstant wenig freundlich, was sehr schade war, alle anderen - wirklich super freundlich und hilfsbereit.
Die Sauberkeit war gut. Das Abendessen haben wir nicht probiert, das Frühstück war vollkommen in Ordnung, typisch englisch, aber auch Gebäck, Croissants etc., wir waren zufrieden.
Vielen Dank, wir wollen sehr gerne wieder kommen.
8/10
Reviewed Oct 10, 2025The rooms are small, but comfortable. Very clean. The hotel is right near the tube station.
10/10
Reviewed Sep 27, 2025Great locations!!
6/10
Reviewed Sep 27, 2025We had a basement room. Would have been nice to know that. Thankfully we only stayed 2 nights but it was very uncomfortable and twin beds were hard as rocks.
10/10
Reviewed Sep 21, 2025Location is perfect for tourists
8/10
Reviewed Sep 21, 2025Un poco dura la cama pero bien
8/10
Reviewed Sep 13, 2025Zentral gelegenes Hotel, Frühstück gut, Zimmer gut, Personal sehr nett
Sitzgelegenheiten in der Lobby mal wieder reinigen
6/10
Reviewed Aug 23, 2025Die Lage war sehr zentral für einen Städtetrip. Das Personal war sehr zuvorkommend und hilfsbereit. Wir konnten das Gepäck sowohl vor dem CheckIn, als auch nach dem CheckOut im Hotel deponieren.
Leider wurde unser Zimmer während unseres Aufenthaltes von 4 Tagen weder gereinigt, noch der Mülleimer geleert. Auf Nachfrage haben wir neue Handtücher an der Rezeption erhalten.
10/10
Reviewed Aug 15, 2025We had a very good stay here - Family of 4 we booked the quadruple room. We took the package with breakfast included and that worked out great. Good selection of breads - eggs - cereal and more
location is very convenient with multiple public transit options and lots of places are walkable.
Staff is great and helpful.
Totally recommend staying here.
10/10
Reviewed Aug 11, 2025Great location and staff
8/10
Reviewed Jul 27, 2025Room did not have plug in for CPAP machine next to bed. Only had plug-ins for phones. Requested extension cord advised to buy one - hotel did not have one.
Ended up moving smaller bed closer to TV so I could plug in machine. Cannot sleep without aide of my machine so this was a significant concern that we were surprised had not been addressed previously - design flaw with room.
Hotel allowed us to check in an hour early for a fee.
This all said we liked everything else about hotel, including food service and location. Staff are friendly.
8/10
Reviewed Jul 26, 2025Equipement de la salle de bain très pratique pour des handicapés mais un peu bizarre pour moi
il manque un frigo dans la chambre
4/10
Reviewed Jul 14, 2025Muy buena ubicación en la ciudad, pero definitivamente las habitaciones y el servicio son como de MOTEL y no de un hotel. En ese sentido, me pareció que el costo es excesivo para lo que se recibe.
6/10
Reviewed Jul 12, 2025Bien situé, bon déjeuner et confortable.
Par contre, les chambres au sous-sol sont très décevantes avec le peu de luminosité et l'absence de vue.
Breakfast - not worth the price charged
Shower - inadequate shower door, loosely set, insufficient for keeping water out of bthrm floor.
10/10
Reviewed Jul 3, 2025Great location and the room was a good size
8/10
Reviewed Jun 23, 2025Excellent comfort, quiet and clean. Very handy for the city and west end
10/10
Reviewed Jun 17, 2025Hotel in posizione strategica per visitare Londra, fermata metro e bus a 5 minuti, camera familiare grande, ottima accoglienza, personale gentile, buono il ristorante provato una sera a prezzi decisamente inferiori rispetto alla media di Londra
4/10
Reviewed Jun 13, 2025 The hotel seems run down, definitely not worth he price tag.
