Premier Inn London Stansted Airport

Great night, very quiet and clean and easy. Michelle was brilliant and helped me to sort the parking out and made everything very low stress. I would reccomend as it’s very good value and takes out the painful early start

The room was clean, comfortable and perfect for a short airport stay. Reception staff were helpful and the location is ideal. However, the bar and restaurant were very disappointing, slow, disorganised service, over an hour’s wait for cold food that wasn’t tasty, and staff who seemed inexperienced and not particularly engaged. I also found the parking cost high for just one night. Good for the room and convenience, but I wouldn’t rely on the restaurant or bar.

What an amazing rescue from potential complaint to great experience. Checked in using the online machine and when we got to the room the key didn’t work, had very heavy bags so it wasn’t fun carrying then up and down. I went down to reception and Danielle was so warm and helpful, she apologised and sorted it immediately. She was so friendly and welcoming that it made all the frustration of the key cards disappear. Just goes to show how we need humans in customer facing industries like hospitality!

Room fine. Restaurant a complete shambles. Cold undercooked food. Low staff moral. Bar staff not interested in serving customers.

When making our annual journey we have elected to stay at one of two hotels in Harlow, but noticing a sharp price increase on both we decided to have a look around and realised Premiere Inn had a hotel at Stansted Airport. Checked the price and it was a no brainer. On arrival (in the dark) we found the parking a little quirky but no matter but the charge we found a little surprising. We have stayed at other PI’s with non owned car parks but not with nearly £20 (including discount). The penny then dropped to understand the much keener price than the Harlow hotels. The staff were efficient and welcoming, the bed was as expected, super comfortable, the breakfast again as expected, tasty and filling, and check out easy. Overall a good night’s stay just be prepared for the car parking charge.

We arrived at Premier Inn Stanstead late due to our flight landing late. We checked in our room, and headed for the restaurant. The restaurant was about to close, but the staff put their selves out to provide us with a meal. Thank you so much for being so kind, your customer service was excellent.

My daughter and I stayed at the Premier Inn London Stansted prior to an early flight from Stansted. We arrived late after a LONG journey from home. We used the self check in machines which we fine and then used the car parking machine to pay for the car overnight. Heads up it wants to charge you £25 but there is a code to input on the wall behind the machine, to get a discount. Excellent location to the airport, so the journey into the car park the next morning (mid stay) was super quick. Our room was mostly fine, there was a terrible smell in the bathroom so much so my daughter couldn't go in there when we arrived. We went down to dinner and hoped it would dissipate by the time we came back up. It hadn't, but soon realised that our air con was turned off so hoped it would extract the smell as we had already dressed for bed and couldn't be bothered to ask for another room. By morning the smell was barely there, so if you have the same issue make sure the air con is on. However, I do wish i'd asked to move rooms as soon as we got there.

I stayed at Premier Inn Stansted with my 6 year old before travelling on an early morning flight the following day. The hotel was easy to find and had adequate parking. It is located next to Maple Parking, so could be ideal using that parking facility for your holiday then using the airport bus to get to the airport. The bus stopped outside of the hotel. The room was of good size, clean and modern. The shower had shower gel for use and there was tea/coffee facilities for use in the room. The bed was comfortable and was the ideal place to stay before an early morning flight. There’s a restaurant in the hotel plus a McDonald’s and petrol garage within a few minutes walk away. Parking cost just under £20 for the night, which seems excessive when you are staying at the hotel. I would stay here again, but would check the cost of other on-site hotels first and whether they include the parking or I park my car a day earlier as it may work out cheaper.

We stay in Premier In a lot for business, and all over the country. This is one of the best we have stayed in, in large part to the helpfulness, efficiency and friendliness of Danielle on the front desk. She was calm and collected when faced with a fairly long queue yet remained cheerful through and dealt with everyone brilliantly. One of the best things about Prem Inns is that they are all the same, but that’s not always true of the staff. Danielle is indeed Premier, as we’re the bar staff and breakfast staff we encountered.

After a stressful day, diversions and closed roads, we had to rebook flights from stansted for early flights the following day. We chose to book into Stansted airport Premier Inn as always had a comfortable stay elsewhere with PI's. The service we had from the reception ladies ( 5pm ish, 22 November) was outstanding. They were welcoming, and helped to put our bad day to rights. Thank you ladies.😊

Comeback from Tenerife to stay here one night, which we regretting.. room was without heating working,just very small radiator, which couldn't make room warm.. outside was-2C... after that cold night my wife get ill and daughter as well.. nothing else needs to be added..

Lovely stay at Stansted, great staff, especially Alex and Zara, who served us our dinner and drinks, on the Sunday evening. Lovely young people , and so friendly and polite. Great convienince to the Airport and Train Station into Liverpool Street Station in London. Would definitely stay here again.

Stayed here 1 night before early flight the next day. Everything was excellent...very clean room, extremely comfortable bed and pillow, quiet, great location 10 mins from airport on shuttle bus and amazing value for money. All the staff I encountered were friendly and efficient but a very special mention has to go to receptionist Danielle. Due to a shoulder injury, my arm is in a sling - not easy to manage a 23kg case, small bag, carrier bag and a key card! Wonderful Danielle accompanied me to my room, helped with my luggage, ensured I was ok with everything and also put a note at the front desk to raise awareness with the night staff that I required assistance with my early morning departure - a big thank you to Costas for his help and kindness with this. I wouldn't hesitate to stay here again...an absolute credit to the Premier IInn chain.

Last minute booking, Thanks to the very helpful manageress “PI”,who sorted everything it for me. I am so impressed I’ve just booked for 30days, as I have work nearby for that period.. Meals in the evening and the breakfasts suit me so I don’t have to go out looking other options….. Highly recommended…..

Very friendly staff, polite and always happy to help. Would come back for my next works trip in February 2026, much better than your average hotel premier inn

Excellent, stylish, modern and clean hotel near the Airport.Very pleased with the quiet, cozy room and great restaurant with delicious food and pleasant athmosphere.Airport shuttle to the airport for convinience and very nice staff.Highly recomended, I will definetely stay there again.Thank you for the great stay!

Great connections to the airport via shuttle, kind personnel, clean room, quiet hotel, affordable. Great for 2 night trips to London

Wonderful stay. Great relation Price / Quality. Very easy to access by bus, 4 minutes from the airport. Great team working there. Very pleased of our choice.

We've stayed at this hotel on many occasions pre flight from Stansted. However the car parking has become more and more expensive to the point of being prohibitive for an overnight stay. It's now creating up to '£20 including a discount. So when comparing an overnight stay take this onto consideration, there may be better alternative deals available. However the rooms in the hotel are comfortable and reasonably well equipped. We didn't see a member of staff throughout our stay with the automated check ins. As we paid so high a price for parking we felt disinclined to go to the bar and have a few drinks. So ultimately they lost out on additional spends.

I Stay at premier inn at stansted Airport a lot , room very comfortable, meals really good and value for money, staff exceptionally friendly and helpful. Great place to stay. Close to the airport and a shuttle bus running frequently from the airport.

Zimmer sauber u. Frühstück top.

There was no phone in the room for room service , if you need anything you have to go to reception, the toilet seat was dirty, and the signal os very poor

Sehr bequemes Doppelbett, wir hatten ein Superiorzimmer mit Kapselmaschine im Zimmer. Personal sehr hilfsbereit. Shuttle von Hotel föhrt für 4 Pounds zum Flughafen alle halbe Stunde. Frühstück reichhaltig mit warmen Komponenten. Uns hat es sehr gut gefallen in diesem Hotel.

Alles top. Zimmer geräumig, sauber u. ruhig. Frühstück war völlig in Ordnung.

Wir hatten ein sauberes Zimmer, das Personal war immer sehr freundlich, zu jeder Tageszeit. Der Shuttle Service hat unseren Aufenthalt sehr erleichtert.

Stanze pulite, personale cortese. Siamo arrivati dopo le 23 e nonostante l'orario fosse oltre la chiusura della portineria, c'era un addetto ad aspettarci. Ottimo servizio

Wonderful experience. Good service.

Was mooi

Fick ingen frukost pga sena frukost tider. samtliga flygplats hotel jag bott på har haft tidig frukost servering alternativt frukost påse för tidiga resenärer. Inget sådant fans här.

Staff where fantastic when we had a problems

Chambre propre

rent,.pænt og indbydende... Professionel service

Room is better than expected, spacious, clean and comfortable. There is a 2 drinks for £10 offer which was nice. Had fried calamari, it was so-so.

Check in was a little difficult since the required booking reference/qr code for digital check in wasn't included in the booking email. Fortunately the staff were helpful and able to check us in manually

It was a good stay - easy check-in, clean, comfy room. It had a slight smell. I arrived after midnight and was worried that my room would have been given away. I called maybe ten times earlier in the day, and no one ever answered. But in the end, check-in was no problem, quick, and easy. I took the shuttle bus from the airport. It costs 4 pounds, but they do now accept cards. I had read that the shuttle was cash only, but that is no longer the case.

Our stay at Premier Inn was enjoyable. We used the luggage storage facility which was good value annd convenient for us. We ate in the restaurant which was good.

Very convenient to the airport. Timely shuttle service. Excellent restaurant.

This is an airport hotel (motel?) so no one expects anything especially nice. My room was spacious and clean, although there was a noticeably strong scent of cigarettes, despite it being a non smoking room. The staff were friendly and happy to provide info re: transport to the airport.

Perfect for a preflight stay. Restuarant and bar on property or mini mart at gas station is well stocked.

Camere pulite e colazione molto buona

Bra läge med shuttle bus som går ofta till och från flygplatsen. Stort och bekvämt rum, väldigt tillmötesgående personal. Rekommenderas!

Hotel comodo all’aeroporto con servizio navetta a pagamento ogni mezz’ora. Pulito e buona colazione

The strong desk staff was absolutely fantastic! The rooms were nice and clean, the shuttle was convenient despite the 4£ fee. Highly recommend :)

Excellent value for money and for proximity to Stansted airport it is perfect. Comfotable rooms and reasonably priced food and drink add to a very positive experience.

Vicino all’aeroporto con servizio navetta a pagamento

Nice easy place to stay near the airport.

Buono

Couldn’t check in at kiosk after hours. Didn’t get required info from Expedia to check in and machine wouldn’t take overseas post codes. But someone responded to the help call and a very friendly and

Sehr sauber, gemütliche Betten, praktischer Flughafenshuttle Kids gratis, Erwachsene 4 Pounds, weiteres könnten nicht bewertet werden, da nur 4 Std Aufenthalt

Für einen Kurztrip nach London top.

Utmerket

Exceeded expectations, thanks

Perfekt Airport Hotel

Der Shuttlebus zum Flughafen hat problemlos funktioniert, check in um 23:30 ging auch schnell

Did not like the check in. Only told after by staff, if it's an Expedia booking, self check in does not work. Ridiculous!

Shuttle bus to and from the airport — couldn’t be more convenient

Hotel car park is in part of the Stansted airport service area and cost 19 GBP. For travelers by air, this would not be a problem, but it was an unexpected cost for us traveling by car. The automated check in was impossible without a code (not sent in my email) or UK post code. We had to call for help after a number of failed attempts

Very nice

This property is shabby and understaffed. Forget about having dinner there. Service is whoafully slow. Automated check in is dysfunctional

But for some difficulty checking in, the place was perfect!

This was just a great place to stay. I was truly happy with this choice. Clean, great staff, and clean once again.

Sehr gute Lage, easy mit dem Shuttle Bus zu erreichen. Wenn ich nachts, oft mit Verspätung, ankomme, macht das Reinfahren in die City keinen Spaß mehr. Dafür ist dieses Hotel prima, vor allem das Frühstücksbuffet ist sehr gut und reichhaltig, und das zu einem fairen Preis.

Good place, walkable to stansted airport

Alles war großartig

Nice room, easy access to airport. Breakfast only served until 10, so weary travellers like us who slept in missed out. Restaurant closed after breakfast, so no food.

Comfortable beds but there was a used condom in the toilet bin. My kids found it.

Ottimo rapporto qualità prezzo, si raggiung facilmente in 10 minuti di bus ben indicato all'uscita dell'aeroporto. Consigliatissimo

Really good value, would stay there again

Il letto ed il materasso sono top. Il servizio navetta è molto comodo anche se a pagamento. Ottimo punto d’appoggio se arrivi tardi o parti presto a Stansted.

Such a great option when overnighting for a connecting flight.

Bra sköna sängar färutom en säng som var väldigt hård. Buss-skytteln går bra att åka hit men vi trodde först det skulle vara en minibuss så det var lite svårt att hitta den från flygplatsen. Helt underbar frukost.

Fantastisk service, god komfort og lett å komme seg til fra flyplassen. God mat til hyggelig prisnivå.

très bien, très propre et très calme