Premier Inn Malvern

Propre et spacieux

Emplacement

Sehr gute Lage. Sehr ruhig trotz Bahn und Straße in der Nähe

Brötchen nicht knusprig

Frühstück war sehr gut

Netjes

Netjes

Just near the train station and the bus station. Good location, modern building. A Lidl market nearby. Good hotel.

Sehr gutes Preis Leistung Verhältnis

Für eine Nacht absolut okay

Die Sauberkeit der Zimmer.Schneller Check-in und Check out.Kurzer Weg zum Bahnhof.

**Sehr gutes Hotel – lediglich der Check-in war etwas mühsam** Wir waren mit einer größeren Gruppe für zwei Nächte in diesem Hotel und insgesamt wirklich sehr zufrieden. Das Hotel selbst war rundum sehr gut. Die Zimmer waren sauber, bequem und gut ausgestattet. Auch die Lage war für uns perfekt, das Preis-Leistungs-Verhältnis war sehr gut und das Frühstück hat uns ebenfalls sehr gefallen. Insgesamt hat wirklich alles gepasst und wir würden das Hotel grundsätzlich jederzeit wieder buchen. Der einzige negative Punkt war leider der Check-in beziehungsweise die Zuordnung unserer über Booking.com vorgenommenen Buchungen. Die Mitarbeiter konnten unsere Reservierungen zunächst nur sehr schwer im System finden. Es wurde nach Nachnamen, Vornamen und teilweise auch nach den Namen der Begleitpersonen gesucht. Da wir mit mehreren Zimmern angereist waren, hat sich der Check-in dadurch sehr in die Länge gezogen. Die Mitarbeiter waren freundlich und bemüht, wirkten mit der Situation aber teilweise selbst etwas überfordert. Zusätzlich gab es bei einer Zimmerkarte offenbar ein Problem mit der Freischaltung. Obwohl das Zimmer für zwei Nächte gebucht war, funktionierte die Schlüsselkarte in der zweiten Nacht nicht mehr. Zwei unserer Mitreisenden standen deshalb gegen zwei Uhr nachts vor verschlossener Zimmertür. Ein Mitarbeiter war zum Glück vor Ort und hat sich darum gekümmert, allerdings dauerte auch diese Klärung wieder relativ lange. Nach unserem Eindruck scheint es hier möglicherweise ein technisches oder organisatorisches Problem bei der Übertragung beziehungsweise Zuordnung von Booking.com-Buchungen im Hotelsystem zu geben. Abgesehen davon war der Aufenthalt wirklich hervorragend. Sauberkeit, Ausstattung, Komfort, Lage, Frühstück und Preis-Leistungs-Verhältnis waren top. Wenn der Ablauf beim Check-in noch etwas besser funktioniert, gibt es aus unserer Sicht wirklich kaum etwas zu bemängeln.

Das Zimmer war sauber und ruhig. Das Personal war sehr freundlich und das Frühstück gut.

Tolles großes klimatisiertes Zimmer. Ruhig, sauber. Man kann das Fahrrad mit auf das Zimmer nehmen.

l'emplacement, proche de la gare et pratique pour visiter, à pieds. La chambre, bien insonorisée et fonctionnelle. le personnel du petit déjeuner très gentil.

le rapport qualité - prix : matelas en mauvais état - petit déjeuner et place de parking chers.

Pulizia e colazione al Top

Ottimo hotel situato vicino alla stazione; le camere sono isolate perfettamente (non si sentono i treni nonostante la vicinanza della stazione). Camere pulite e letto comodo. Ottima la colazione sia salata che dolce. Il centro città è a circa 10minuti a piedi.

Close to train station. Find the area not safe for family.

Morning staff service was extremely poor., especially young lady staff.. bathroom was cleaned badly.. Especially the toilet.

Everything..

-

Замечательный отель. Были проездом. Позднее заселение на одну ночь. Очень камфортный номер, мягкие матрацы и как пух одеяло. Очень вкусный и разнообразный завтрак. Приветливый персонал. Мы остались довольны.🤗

Tutto bene, struttura molto pulita e moderna. Camera molto gradevole, minimale. Siamo stati solo una notte ma è stato confortevole. Posizione comoda per la stazione. Ottimo il wi-fi. Bagno molto bello e pulito con doccia spaziosa.

Secondo me, con un televisore smart con possibilità di mirroring, sarebbe perfetto.

Lage, Ausstattung, Größe des Familienzimmers, Komfort.

Alles gut!

Na an innenstadt, klimaanlage

Kopfkissen

Everything was great! Very close to the Hauptbahnhof but not close to the noise. Friendly staff. Room was clean.

Sehr schönes Zimmer. Gutes Frühstück. Zentrale Lage.

Das Frühstück war vielseitig und gut. Die Innenstadt war schnell zu erreichen.

Mooie ruime kamer tegen aantrekkelijke tarief.

Niets

Wygodne łóżka. Bardzo czysto.

Das Buchen war kein Problem, Empfang war freundlich, wir durften unsere Räder mit aufs Zimmer nehmen. Bei einem Anliegen wurde uns umgehend geholfen. Frühstück war top, man hat alles bekommen was in diesem Hotel segment bekommt. Preis / Leistung absolut top. kommen wieder. Danke

Dat er een parkeer garage bij het hotel zat

De Bedden en dat je niet echt avond eten kon consumeren

👍 Nice

Sauber, ordentlich-so, wie wir es von Häusern dieser Kette gewohnt sind! Als sehr freundlich und professionell empfanden wir den Mitarbeiter „Jonas“ am Empfang bzw. später als Service an der Bar. Gebildet, gute Umgangsformen, zuvorkommend, höflich und professionell-sehr guter Mitarbeiter !

Dass an der Tiefgarage die Ampel rot zeigt, obwohl die Einfahrt möglich ist. Das war für uns sehr verwirrend und wir hatten deshalb in der Strasse um die Ecke geparkt, die zum Bahnhof führt. Dummerweise mussten wir bei der Abfahrt feststellen, dass die Stossstange vorne durch einen unbekannten Verkehrsteilnehmer beschädigt wurde: 1.500 € Schaden. Das war leider der Wermutstropfen unseres Besuchs; sicher nicht durch das Hotel zu verantworten. Aber wäre die Einfahrtregelungen klarer gewesen, hätten wir besser dort geparkt 😉

TOlles Frühstück für mich und meinen 15 jährigen Sohn für 18 Euro!

Gutes Frühstück, nettes Personal.

Premier Inn standardı tatmin edici. Başka bir şehirde de bu otellerden birinde kaldık, her şey neredeyse birbiriyle aynı gibi. Hızlı check-in ve out, yeni ve temiz eşyalar ve iyi iletişimden memnun kaldım. Bu sefer üç kişilik odada kaldık ama çocuklar için aile odalarını öneririm, genişliği ve köşede olması daha iyiydi.

Maalesef oda sıcaklığı bizim ailemiz için hiç iyi olmadı. Klima sistemi çok enteresan: sıcaklık -+3 °C arası ayarlanabilir ama dış sıcaklık akşam 18-19 °C iken odamız kesinlikle çok soğuktu. Resepsiyondaki görevli oldukça sempatikti, ona durumu anlattım ancak otelde kimsenin bu durumdan şikayetçi olmadığını belirtti ve klimanın kapatılmasının mümkün olamayacağını söyledi... Klima fanını 0 olarak ayarlayıp kapatmamıza rağmen odaya sürekli serin havanın giriyor olması geceleri bizi üşüttü ve mutsuz etti açıkçası.

Die Lage top, Zimmer eher flop. Das Bett war sauber und bequem.

Schimmelflecken in der Dusche. Geruch von den Abflüssen. Trotz Klimaanlage war es im Zimmer sehr warm.

Sauber und komfortabel, nettes Personal, alles gut!

Alles super und modern. Komme gern wieder

Gäste die ihre dreckigen und stinkenden Essensteller in den Flur stellen und denkwn das sie abends jemand wegräumt. Eckelhaft.

Розташування, ціна, паркінг

Ціна паркінгу (20 євро). Незрозуміла система керування кондиціонуванням

Heel fijn hotel voor een overnachting. Zeer vriendelijk personeel

Er was niet van te voren aangegeven dat je flink moet betalen om bij hen te parkeren. Verder is er geen parkeerplek in de buurt

Makkelijk te bereiken

Personeel avonds let niet goed op. Parkeren is in een creepy parkeerhok

Sehr großes Zimmer und sehr clean gehalten

Die Klimaanlage war zu kalt

super lage

Frühstück war in Ordnung. Personal war größtenteils bemüht.

- Überteuerte Parkgebühren 20€/Nacht für was ? Ich finde eine Parkmöglichkeit gehört zu einem Hotel dazu und sollte für Gäste nichts zusätzlich kosten! - defekte Klimaanlage wurde trotz Meldung an der Rezeption nicht behoben. Statt dessen wurd uns am Abend ein neues Zimmer zugeteilt. - stark verschmutzte Teppiche in beiden Zimmern - Fernseher hängt schief unf froht von der Wand zu fallen - Unser Zimmer wurde nicht gereinigt - bei 4er Belegung nur Handtücher für 2 Personen - die gratis Wasserflasche fehlte gänzlich und wurde trotz Meldung an der Rezeption auch nicht nachgeliefert. Insgesamt sehr enttäuschend!

Schönes großes Familienzimmer, für eine Nacht absolut ausreichend. Sehr sauberes Zimmer, nettes Hotelpersonal, das Frühstück international und sehr lecker.

Prijs voor overnachting met ontbijt. Goed bed, kraakte wel een beetje. Inloopdouche. Ik denk vrij nieuw pand en inrichting. Stil met gesloten ramen. Vriendelijk personeel.

Paar kleine puntjes. 1 we waren met 2 personen, er was voor 1 persoon handdoeken. 2 de airco was niet koel, gelukkig werd het buiten net wat minder warm en kon het raam even open.

Pulitissimo, gentilissimo

Kein Platz für Koffer im Zimmer, check in um 14.00 Uhr war nicht möglich, Personal wollte nicht mal nachsehen ob das Zimmer schon fertig ist

Очень тихо! Близкое расположение к центру

Был сломан дверной замок в туалет

Wir sind 4x im Jahr im Premier Inn und wurden bisher nie enttäuscht. Besonders gefallen hat uns diesmal das grosse Zimmer, das wir bekommen haben. Die normalen Zimmer sind zwar auch sehr angenehm aber die grossen sind wirklich toll.

Es gab auf unserem Zimmer keine Minibar oder eine Möglichkeit, eigene Getränke zu kühlen. Das Frühstück ist für den Preis eher durchschnittlich aber es gibt eine angemessene Auswahl und ist von daher trotzdem zu empfehlen.

Tout e bien

Tout

- sehr schönes und großes Zimmer - sauber - Tolle Lage

čistoća

zvučna izolacija zidova

Ontbijt was fenomenaal

Parkeerkosten waren aan de hoge kant

Locatie dichtbij het centrum, op 10 min. Lopen Nette kamer Lekkere bedden Ontbijt was voldoende

Er is niet veel te doen in het hotel maar voor doorreis is het een prima hotel

Hygiëne

Nvt

breakfast was o.k.

L'expérience était plaisible. Communication facile. Chambre nickel. Porcédures ultra faciles.

Rien de particulier

Chambre très confortable, très bien isolée et très propre. Personnel très sympathique.

staff are very freindly and speak good english!

Nice room, extra pillows so you can choose between soft and hard, airco works good, tea coffee and kettle in the room. Underground parking garage. Good breakfast.

Room is a bit tight for 3 people, I found price a bit too high. No fridge in the room.

Čistoća.,tuš,WiFi.

cijena parkinga.

Staff

Outrageous pricing for parking.

the quite and clain place , although the very good location

The lack of a fridge in the room significantly detracts from the comfort of the place.

Clean and spacious with excellent lighting. Good soundproofing, could not hear busy road. Close to Mannheim main rail station.

Room was spacious but badly designed. No shelf or storage space, only one chair, the other seating was a little stool.

Vriendelijkheid en netheid Het is heel stil in de kamers ookal dat er een treinstation net naast het hotel gevestigd is. Ontbijt is ook helemaal af.

Niets

Schönes Hotel modern und geschmackvoll eingerichtet. Was heute auch immer mehr eine Rolle spielt sind die Zimmer mit Klimaanlage ausgestattet. Frühstück vielseitig und alles da, sehr nette Bedienung. Sauber und neutral in Nähe vom Hauptbahnhof.

Alles in Ordnung, was anderes kann ich nicht schreiben.

Vriendelijk personeel. Ondanks dat duidelijk op de website vermeld staat dat de maximale hoogte bij de parkeergarage 2 meter is, kwamen wij daar aan met onze dakkoffer op de Kuga.. Ja dat gaat niet passen natuurlijk. Uiteindelijk mochten wij op de laad-/losplaats parkeren, i.p.v. zoeken naar een alternatief in de omgeving. Verder hadden wij een ontzettend fijne kamer, groot ook! Prima badkamer. Ook het ontbijtbuffet was goed.

Helaas bleek op de dag van aankomst de keuken gesloten te zijn door tekort aan personeel. Daardoor konden wij onverwacht niet in het hotel eten in de avond.

Prijs/kwaliteit verhouding en het ontbijtbuffet.

De extra bedden(slaapbank en stretcher). Veel vlekken in de vloerbedekking. Airco werkte niet. Lossen onderdelen de badkamer.

Heel rustig ondanks het spoor er naast.

Geen restaurant om echt te eten savonds.

Izby čisté a priestranné, príjemný personál, vynikajúca polohe hneď vedľa vlakovej stanice, izby výborne odhlučnené. Dodatočná platba za parkovanie bola dopredu oznámená, tento koncept sa mi páči, ubytovaní bez auta by boli diskriminovaní, ak by mali v cene aj parkovanie. Parkovisko podzemné s kontrolovaným vjazdom aj vstupom s bránou.

De kamers en bedden prima

De service was ronduit slecht, na 21 uur de bar dicht.. maar toen ik om 23 uur ging roken was de bar plots toch open en zaten er 4 mensen aan een vers getapt biertje..

The Malvern hotel was in a rather out of the way industrial park with no easy transport to anything. The hotel was clean and the staff friendly but inattentive and only sharing information when pressed. The room was adequate and reasonably comfortable and the food service was edible but far from high quality. If there had been an alternative place to stay I would not have book here but there is very little else in Malvern.

Great hotel. Location is excellent for a good walk into the town and to Malvern Link railway station. The room was clean and the food was of one of the highest standards we have experienced in all our stays at Premier Inns. The staff were really friendly and helpful, especially Ellie who was a marvel. We will definitely return.

The perfect location to explore the beautiful town of Malvern and the Hills. As expected our room was very well presented. Our stay was greatly enhanced by the friendliness of Linda and staff team who went over and above to help us. A special mention to chef Jane who cooked superb breakfasts, and great poached eggs to order. An all-round first class experience.

Good location excellent staff and food very relaxing . Will definitely use this hotel again as not too far for us to travel.

On a recent two-week trip, we stayed at two Premier Inn's. One was a 5 star, however this one was a 3 star. Still, a solid, budget option for a night or two. Read on for the PROs and CONs: Pros: ~Friendly staff ~Complimentary parking (Don't forget to register your car). ~Electric tea kettle in the room ~Liquid soap, shower gel and shampoo pump bottles provided in the bathroom. (No lotion). ~Decent buffet breakfast available for an extra fee. Breakfast staff were very friendly. ~Conveniently located near Morrison's, M&S, McDonald's. ~Flexible check-in time. We had originally booked a B&B, but their check-in time wasn't convenient for our plans, so we switched to the Premier Inn and arrived around 9:30pm. ~Generally comfortable, quiet room. Cons: ~Slightly older property, showing it's age around the edges. ~The main thing that made me reduce to 3 stars was when I pulled back the bedding, there was an eyelash, hair and other bits in the bed. It was late, so I chose to brush it aside and ignore it, but that was off-putting, leading me to wonder if the sheets had been changed. ~Hair in the bath and a stain down the side of the bath. ~No USB ports next to the bed. (There was a plug on one side of the bed at least). ~No iron. ~No lotion provided If you found this review useful, please click the thumbs-up. Thx!

One of the nicest hotels I've stayed at! Rooms were comfortable and clean, with PLUG SOCKETS BY THE BED!!!! Also had an output box on the wall by the TV so we could have used devices if we wished. Staff were incredibly friendly and helpful, and food served was absolutely delicious

Very helpful and friendly staff who went out of their way to make our stay comfortable and enjoyable. They couldn't do enough to make our stay memorable. Rooms very clean and food very enjoyable.

The staff were absolutely brilliant — from the warm greeting at check-in to the friendly, personable restaurant team. Everyone was so helpful and genuine. I’ve stayed in a few Premier Inns, but the team at Malvern really stood out. The way they interacted with guests and each other created such a positive, welcoming atmosphere. However, the Wi-Fi was quite poor. When I tried to upgrade to the Ultimate Wi-Fi, the payment page didn’t load until the next day, which was disappointing — especially as I was staying for work. The rooms, while clean, are starting to look a little tired. The shower head in my room (115) sprayed in all directions, making it hard to use without water going everywhere. Overall, fantastic staff but some maintenance and Wi-Fi improvements would really make a difference.

great location within easy reach of the town, also good shops nearby should you require, plus filling stations. Staff great, room and comfort excellent. nice quiet stay too which is a rarity now in some hotels - well done Malvern Team. The morning ladies were super friendly and cooked a great breakfast too

Very welcoming as usual. Great service. My husband particularly loves the breakfasts! Really good value for money . Already booked return visit next year !!

The Malvern Premier Inn was 15 minutes from the Three Counties Showground, where we were attending the RHS Autumn Show, and part of a retail park with M&S, Boots, Poundland etc. The hotel was up to the usual high standard of Premier Inns. The staff, particularly Linda and Ellie were friendly, obliging and helpful, brightening up the whole experience of the hotel during our stay.

Stayed overnight to visit family. Hotel was everything you expect from a Premier Inn. Friendly staff, very clean and everything you need in the room. Only downside for me was the room was very warm, even with the air con on the minimum temperature it was set to go to was 19 degrees which for us was just a bit too warm.

Amazing breakfast. Slept very well. Room clean Breakfast service and staff were incredible and catered to our needs. Meals all delicious both breakfast and evening! Great location for Malvern and surrounding areas plus an Aldi very nearby for any requirements. Would definitely return

We stayed a few days with friends there is plenty of car parking and not far from malvern ,Nathan checked us in and was great very friendly and helpful he is a credit to your firm! Meal deal is good value and we had a lovely evening meal and breakfast, your lady cook is very nice and chatty the whole staff are nice we enjoyed our stay and would return

Stayed here for 2 nights made all the more pleasurable by meeting the lovely Linda who was on reception. An absolute gem she was so caring and helpful. Great room good bed, pillows and bedding. Quiet hotel would highly recommend.

Great location, easy drive into Malvern or Worcester town centre. There is also a bus service from outside Morrisons, 5 minute walk away. Number 44 runs between Great Malvern and Worcester bus station. Aldi, M and S all within walking distance Had room 101, quiet at night so slept well. Large car park. Wi fi a bit hit and miss. Guy on reception (think was called Nathan) really good, gave advice on a few things and went out of his way to be helpful. Room clean, hotel bit tired b

We stayed over the night before heading to Somerset we had a great check in and staff were lovely and polite the food was very enjoyable and very hot

We spent 2 nights at Great Malvern, and can’t rate this hotel or the staff high enough, nice quiet location, but close to amenities if required. Room was spotless and very quiet, the bed as expected was fantastically comfortable, we had booked breakfast which was full of choice for everyone, we also had an evening meal on arrival too, with a stacked menu with a lot of choices too with huge portions of quality food. Every member of staff were cheery, helpful, polite and approachable, will definitely return to enjoy the Malverns and stay in this Premier Inn.

The worst bits.. The room was dirty and unkept. Short hairs on bed sheet under duvet when lifted to get into bed. White gunk/markings on curtains. Yellow and smelly stains or urine on back of toilet. Skirting board had food or drink spilled on which would've probably wiped off if they had taken the time. The table legs were broken and was not safe to be used. Other bits that I would not normally make a comment on but while writing I will on this occasion.. So much noise throughout the night. I suspect it was other customers but it sounded like they were moving furniture and banging. I appreciate this is something I could've come and told you of in the night so you could try remedy but I choose not to do I accept that was out of your control. I did however phone the front desk a few hours after leaving the hotel. I had hoped to explain this to staff in person but no one was at front desk when we came down to put our door cards in the box and had to rush to take our friend to a hospital appointment so we could not wait around. I'm sure if I had waited a few minutes someone would have been there. To top off a night of very broken sleep and discomfort in knowing that this room was not cleaned properly so we were concerned the bedding had not been changed ect, when I had phoned to explain this all I was met with what I felt to be a defensive and obnoxious man who seemed more concerned that I had phoned instead of waiting for a member of staff than he was about my actual concerns. I am unsure if it was me misunderstanding what he had said or not but when I told him I had come down and no one was at desk he stated something along the lines of "well I was here all morning so you didn't come down to speak to us" I don't remember the exact wording but that's how it came across. Needless to say this may not be our first choice next week when we come back due to the lack of care shown over our concerns. We use premier inn on our travels often but this experience has left a bad taste from the room and the male on the phone. The positives I will say is that we appreciate the ability to get extra tea bags ect. That was wonderful as ever and we definitely appreciated the air-conditioning. That helped too. Two other staff members we had encountered were wonderful and helpful if required.

Plenty of free parking next to the hotel. Modern accessible building. We stayed on the ground floor at the end of a corridor, since we are both elderly and disabled and we had asked for a quiet room, which we were given. We also had a bath and shower in the bathroom which we had requested, (not available in all the rooms). All the staff were lovely and helpful. The worst part was that the windows do not open and in a heat wave you can't have the air-conditioning on lower than 19°C. I found it irritating and it caused me to have a slight cough, although my husband wasn't affected. Also there is no extractor fan in the bathroom so you get loads of condensation. Very comfortable bed as usual and breakfast was good. There also some good deals to be had on drinks in the bar.