Disappointing stay at this hotel. It is in desperate need of a refurbishment. We stayed for one night and were allocated a room on the ground floor. Cleanliness was not great. The bedding had stains on them that we had to ask to be changed. The shower cubicle could have done with a good clean as did the whole bathroom. Thankfully, only a one night stay.
No hearing, room was FREEZING! Only 1 set of towels for 2 people. Bin peddle was rusty. Shower curtain smelled mouldy and damp!
2/10
Reviewed Nov 27, 2025Checking in no problems advised no where to eat as restaurant was being refurbished room was very cold and dark needed a lick of paint first time I could say won’t use again
2/10
Reviewed Nov 21, 2025Poor standard for overpriced room, no extractor or hat in bathroom. Bar and restaurant were being refurbished at time of stay but still got charged full price.
8/10
Reviewed Nov 21, 2025Very handy for airport but there is some noise of airplanes going over.
Reception ok not over pleasant.
Very clean spacious room, comfortable bed choice of pillows, tea coffee facilities.
Good hot shower but over bath not sure if they have walk in showers. hairdryer, iron available at reception.
Air conditioning wasn't working properly room quite cold as a frosty night.
Parking limited we got last space but it is free.
Would stay again if only for airport.
8/10
Reviewed Oct 30, 2025Good stay but would have been better if the restaurant had been open, or alternative arrangements had been in place. Really nice staff and hotel very clean and comfortable.
2/10
Reviewed Oct 15, 2025Like a building site got shoes covered with cement did not get any sleep loud noise al night resultant getting refurbished avoid for now worst premier I have been in
4/10
Reviewed Oct 15, 2025Bed was super comfy. Room was cold heating didn’t work which was a problem for us with a baby in the room. Stain on the ceiling like there had been a leak and the shower is dated. But was okay for the money just the cold room I wasn’t happy with.
Also restaurant was closed for renos and the car park has construction going on but didn’t bother us as we only needed it to sleep and get ready in the morning for a wedding.
6/10
Reviewed Oct 14, 2025It’s alright. It’s just no public transportation nearby. Have to take taxi
2/10
Reviewed Sep 21, 2025This has to be the WORST hotel I have ever stayed in. It is dirty. The receptionist had to come & clean my toilet. The bathroom was filthy. No toilet paper. I found a hearing aid under the bed. There were no pillow cases on the spare pillows and they were terribly stained. When I arrived they tried to charge me a second time. The restaurant, if that's what you want to call it was not open during the day. I went in for an evening meal & half the menu was crossed out because they were using up their stock as the restaurant was closing for renovations. Nothing was mentioned when I booked the hotel. There was something growing in the vinegar. The carpet hadn't been hoovered for months. There was paint powder coming off the wall in the dining room. The hotel smelt of cigarettes. On the Saturday the breakfast was non existent. There was nothing to eat. I went to work only to return to a note on the restaurant door stating the restaurant was now closed due to staffing issues. I never had a breakfast before checking out & was refused a refund. The customer service was atrocious & the hotel was disgusting.
Please don't stay here!
Dated and run down, not a nice neighbourhood and an overall depressing experience. Avoid staying here if you can.
2/10
Reviewed Aug 30, 2025Rooms are grubby, wi-fi is very poor, I tried to pay for an upgraded connection which failed to work. To fix this I was to ring the supplier not reception to resolve this. The remote control should be thrown away or carry a health warning as it is filthy with no back cover. The cooked breakfast was horrible, I had paid for breakfast for two days, I cancelled the second and the receptionist said she would refund for both days but I only got the one I cancelled refunded. The room was too hot and the air con could not be turned down so had to sleep with the dirty fan blowing all night. I have stayed here many times before and was looking forward to my stay, I will not return and considering cancelling another booking I have at another location.
6/10
Reviewed Aug 26, 2025Hi stayed August 22 to 25th room 32 room was very hot. Bed very comfortable. But the single bed my daughter was in was very thin. Shower was good and bath very hot water just had 1 big towel, 1 small towel, did not have are room cleaned. Breakfast 1st morning was good nice and quiet, 2nd morning they was busy they had bus full from Germany, so had to to wait for knives and forks. And some hot food. 3rd morning had early train but restaurant let me in to get few bits what was nice of them, best bit my daughter loved was seeing the planes going over the hotel
10/10
Reviewed Aug 17, 2025Great stop for a road trip
2/10
Reviewed Aug 11, 2025DO NOT STAY HERE!!!! WE WILL NEVER STAY HERE AGAIN!
We have stayed a few times in the past coupe of years BUT will NEVER stay here again! its disgusting and dirty! stain on chair meant we didnt sit down for 3 nights. AWFUL!!!!
First of all I had to pay an extra £15 to check in an hour early, even though there was a room ready, a filthy room at that. Check in staff was not overly friendly at all.
Room was basic and dated and didn't have the best smell.
The cleanliness of the room was definitely not up to standard with a lot of dust and mould/rust in the bathroom. See photos. Dirty floor in the bathroom also. There were scuffs on the walls and all the paint was chipped off the skirting boards.
There was no iron or board in the room, no air con and no fan. Rang reception for these to be sent to the room, woman on the phone was rude and told me I had to come and collect them from reception.
She couldn't find a fan so this was delivered to the room a short while after. She was unfriendly and said nothing to me when passing me the fan and walking away. The fan was absolutely disgusting, covered in dust, see pictures, and the ironing board was badly stained too!
With all that being said, the bed was comfortable and I had a good 2 nights sleep. But the standards have definitely dropped since the last time I visited and this will prevent me from visiting again.
For years I’ve used Premier Inn as my preferred hotel for all my trips across the UK. The main reason has been the sheer comfort of the beds, literally giving me the best sleep ever. I also liked the fact that the rooms were clean and a consistently good standard across the whole chain no matter where it was.
This time though, my stay was extremely disappointing. The mattress was thin and hard and very unpleasant to spend the night on, giving me back ache for a couple of days. I’ve stayed at this particular Premier Inn many times and never once experienced a bad mattress! I have now discovered that Premier Inn have changed their mattress supplier from Hypnos … and I have to say that the new supply is very poor compared to the prior.
Added to that, the general maintenance of the room was tired with the tv having dangling black wires hanging loosely down the wall, and the battery being kept in the tv remote by a tatty piece of insulation tape. The room wasn't the cheapest either at £135 a night.
I think that next time I’ll be researching for different hotels for my stays rather than automatically going straight to Premier Inn as I always have. Very very disappointing
4/10
Reviewed Jul 28, 2025On arriving at the hotel it looked like a normal premier inn. Pleasant looking and clean. The room itself was fine although no air conditioning which was a disappointment as I don't like being warm on a night. Bathroom was spacious and the shower was decent.
Biggest issue was the breakfast the next morning. Had to wait 40 minutes to get a cooked breakfast which was farcical. Had one guy in the kitchen trying to cook everything for however many people. Front of house staff offered no explanation as to why there was no hot food for such a long period. I've stayed in many premier inns throughout the country and this is definitely the worst breakfast experience I've had. Wouldn't bother with breakfast here if i stayed again.
10/10
Reviewed Jul 20, 2025Absolutely delighted with our stay at the Premier Inn Paisley! While the hotel hasn’t yet been refurbished, it was still spotlessly clean, comfortable, and excellent value for money. The room was spacious and well-maintained, with a wonderfully comfy bed and everything we needed for a great night’s sleep. Despite being a little dated in décor, everything worked perfectly—from the powerful shower to the heating and lighting.
What really made the stay special was the staff—so friendly, welcoming, and genuinely helpful. Check-in was smooth, and every team member we spoke to went above and beyond to ensure we were comfortable and had everything we needed. The location is convenient for Glasgow Airport and nearby public transport, and there’s ample parking on site.
We had a great meal at the attached restaurant, with a good range of options at a very reasonable price. Breakfast was hearty and set us up for the day. Overall, a warm, friendly and reliable experience—Premier Inn Paisley continues to deliver consistent comfort and service. Looking forward to returning, especially once the refurbishment comes along! Five stars from us.
4/10
Reviewed Jun 18, 2025Room too hot- no air con. Family had terrible sleep for 3 nights despite using a fan. Temp 26 degrees, dropped to 24.5 degrees with window open. With window open, loud sound of planes landing/taking off at Glasgow Airport. Food good but restaurant understaffed, staff struggling (but very friendly, and apologetic). Hotel appeared understaffed too with reception desk typically unmanned.
10/10
Reviewed Jun 13, 2025We had booked a weekend stay for an annual event, but sadly had to cancel due to an unexpected family bereavement. Thankfully, our booking policy allowed us to amend our stay within 18 months, so we planned to rebook for the following year.
Since the online system only allows bookings up to 12 months in advance, I called the hotel directly. I spoke with Christy, who was incredibly kind and understanding. She offered to set a reminder for herself to update our booking once the dates became available.
True to her word, I received a new booking confirmation just a few days later, along with an invoice clearing our original stay. It was such a relief to have this handled so smoothly.
We had other travel plans that same week with a different provider in Edinburgh and are still chasing support through online chats. The contrast in service was stark.
A heartfelt thank you to Christy for being the compassionate, human voice we needed at a very difficult time. Exceptional service like this deserves recognition.
10/10
Reviewed Jun 9, 2025We were there to attend a funeral the next day. We were asked when booking whether it was Business or Pleasure trip. They should have a third option for people attending the likes of a funeral which is neither business nor pleasure.
We were particularly impressed that the Blue Badge spaces outside where monitored which is the first time we have seen this at any hotel. As a disabled person I rely on getting parked near the front door and often find several vehicles parked in the disabled spaces without displaying a Blue Badge.
The food was good and the room very comfortable.
Tv not working, pub not open for drinks opening hours 6am to 11 and 1730 to 20.00 facilities apart from the room inadequate. Would not stop here again not a good advert for premier always stopped here and always use premier in not happy with this