Premier Inn St. Albans/Bricket Wood

Very friendly staff.

Clean, comfortable room and an excellent breakfast at the Beefeater Inn next door. Special thanks to the very friendly receptionist who solved our problem with the fire alarm!

Decent room for the price. The free parking was a huge bonus. The staff was extremely friendly and helpful. Safe and quiet location

Nice hotel good short dostanie to Harry Potter Laura ,Marta,Natalia make our stay very nice and comfy clean good size room

From arrival to departure Staff was nice helpful room was clean by reguest on the morning rooms was nice and clean ,front car park was full but back car park have a lot space

I have nice short city breal with my husband, lovley location nice area for a walks next to the river, staff was helpfull and was warm welcome

Nice clean room . Parking hood and close to hotel . Restaurant a lovely old water mill but seats and tables not very comfy to sit and have a drink and chat . Food perfectly fine .

A great location: easily reached but rural and relaxing. Comfortable rooms, free parking. The multilingual desk staff are polite, helpful and extremely competent. The attached Beefeater restaurant has a diverse and delicious range of dishes, prepared to a very high standard. I have stayed here several times now, and never left unsatisfied.

Only a one stop over but such friendly helpful staff. A very warm welcome from reception on arrival and departure. Lovely comfortable room. Plenty of tea and coffee available.Would stay there again if in the area.

Marta was a wonderful host, very friendly and helpful. We would definitely pick this place again.

this place is an unexpected surprise. did not expect much from the location map, but its really tucked in and the Beefeater pub used to be a water mill. very charming!

Arrived late but so was quite tricky to find in the dark. The night lighting was a bit dull but no real problems. Really good welcome and the chap said that he was available all night if there were any problems/queries. The room was excellent as expected and a good size. Quiet enough and so I got a good nights sleep. Really convenient for the M25 without being too close. Definitely would stay again. Thankyou.

Receptionist was friendly and welcoming. Experience was worst I have ever had in a Premier inn. TV needed to be fixed, USB sockets did not work. Inadequate single heater left room freezing. Nearby beefeater was terrible. Food flavour is best described as stale oil,which fitted nicely with the drinks served in jars. I am sure this was seen as rustic thematic. If so make it clear on website. Will actively avoid on my next trip to area.

HOTEL WAS GOOD AS ALWAYS BUT DO NOT EAT AT THE MILL. It used to be excellent but whether it has changed Chef`/ staff this time it was embarassingly awful1 We met guests there and assured them it was good but it was NOT!

Premier inn staff really friendly and rooms are perfect. I’m mainly writing this review to praise the cook in the restaurant. I’m on my forth night having the mixed grill. Always cooked to perfection and great quality meat. Can’t fault it…. Found out the cooks name is Jorja. Currently sat waiting for my 5th Mixed grill

Good stay. All amenities as expected. Comfy bed and pillows. Very spacious room.

The hotel was entrance was poorly signed and unlit, so even the local taxi drivers missed it. The approach to the car park was full of potholes. The restaurant and bar were poorly staffed and hardly any food available, so we decided to get a taxi into town to eat but the complimentary taxi phone in reception wasn't working and, apparently, hotel staff don't book taxis for guests. We waited 15 minutes to get served in the bar and then sat outside in the garden just as the maintenance man turned up to start jetting a blocked drain. The bar staff, when they eventually bother to turn up to serve you, either can't add up, or don't know the prices of the drinks they're serving. We used to live locally, so we know this place very well. Oh boy, has it gone downhill. Never, ever again!

Got there late on friday night from airport with hired car 4 adults as soon as we pulled into carpark noticed a load of empty canisters left behind by junkies (see pics) and as it was hired car didnt feel happy leaving car there and never slept that night Next morning we had early start & arrived at breakfast (prepaid) only to be told there was no Eggs Mushrooms Tomato's Butter Pudding Coffee Fresh fruit Brown bread And more As we wer in an event to attend we rushed on through an wer told tomorrow would be different so got up Sunday and no food again so we rushed off to the airport to get fed NOT FOR ME !!!

Had no heating for 5 days and bedroom was never cleaned and the food was terrible only some items and staff was rude I got swear at by the staff members also had no water they also refused to move me they said they had no rooms but they did have room they keep me in that room for 5 day now I have a cold

The room wasn't bad, comfortable with the amenities you would expect from a Premier Inn. It was let down by the extremely slow WiFi and complete lack of mobile phone reception. It is also rather remote with the need for a car to get anywhere. The receptionists were very pleasant, especially Natalia who could not have been nicer and more helpful. If you are staying here, I severely recommend avoiding the beefeater as it is absolutely terrible, and although it is not run by the hotel it is still linked through the menus and the paid breakfast (which we had to have refunded because it was just awful). Overall an okay stay but nothing special in the slightest.

We have stayed in this hotel before as it's close to a place we visit when we come down from our home in the North. it's pleasant, clean, quiet (despite being next to the M25) and the staff are always friendly. The moor Mill pub next door is nice and has a good atmosphere with a big beer garden. Nice comfortable stay overall.

What a lovely place to stay...stopped over night as seeing family...staff and accommodation absolutely fantastic.. will stay again

Had a last min stop over. Must say spotlessly clean. Very welcoming. Would stay again. Had great nights sleep. Good value

I did a lot of research before booking this hotel and read a lot of reviews, a lot of which put down the hotel because of the Beefeater pub nextdoor. We however, found the hotel fabulous. Exactly what you’d expect from a Premier inn, lovely and welcoming front of house staff, large comfortable high up bed, large room, tv, charging ports and a lovely en suite bathroom. The charging ports threw me off slightly as they were actual USB’s next to the bed which did cause a slight issue due to having a USB-C to USB-C charger but we were able to get around this by using the plug socket at the end of the bed with an extension lead. The shower was exceptionally clean albeit not very powerful which was a little disappointing but didn’t ruin our stay. We were skeptic about the Beefeater next door due to the reviews but decided to give it a try anyway for our evening meal. The staff were lovely, food was delicious and hot and it wasn’t too expensive given the location. The pub is part of an old mill which has the history of it posted downstairs when you enter the bar it also has old milling equipment on the second floor. Upstairs is where you’re seated for food, so unfortunately not very accessible due to the age of the mill (being built in 1086 there’s no lift access but downstairs is completely accessible although not sure about the toilets as I didn’t use them there). The scenery around the mill is beautiful and considering you’re not far from the motorway you can barely hear it, there’s a lovely walk around the river that the mill uses and a huge beer garden out the back of the pub also. In short it was a lovely stay and we will definitely be coming again.

What a little hidden gem this place turned out to be. We had a 3 and a half hour drive from Runcorn. When we arrived, we saw the little stream that runs around the hotel and thought it was lovely. We were greeted by a lovely lady on the front desk who explained everytbing to us from where the room was and what times the breakfast was. The room itself was exactly what we have come to expect from a Premier Inn. Very clean, comfy and welcoming. We were skeptical to try the Beefeater on site as there were a lot of mixed reviews. I am glad we did. It was lovely! Set in an old mill, it has a very rustic feel to it. They have a lot of the original milling equipment on display. That was interesting to see! The wait staff were all so, so friendly and couldn't do enough to help us. Took our food orders promptly and we were served delicious, piping hot food. The desserts were amazing as well. All in all, a perfect little stay on our way to Harry Potter World. A lovely stay in a lovely location! I wouldn't hesitate to use again!

Quieter than expected. Very comfortable bed. Great breakfast and good dinner selection.