Hub By Premier Inn London - Soho

Mixed sentiment: several guests said rooms were clean and tidy, but at least one guest reported tobacco smell and insufficient mid-stay cleaning, indicating inconsistency in cleanliness standards.

Strongly positive: numerous mentions of very friendly, helpful staff and multiple named team members (Katriana, Dee, Sobia, Jay, Breda, Katerina) praised for attentive service.

Mixed-to-negative: some reviewers called the location good or pleasant, but at least one guest felt unsafe due to nearby incidents and police activity, making the location feel uncomfortable for some.

Generally positive: guests reported comfortable rooms, excellent beds/mattresses, good-sized rooms and good shower/bath facilities, though some rooms were described as dated.

Moderate: useful amenities noted such as validated parking, a pitcher of fresh water at reception, and event nights, but overall amenity set was not widely highlighted and feels limited.

Mixed: some praise for reasonable parking rates and the predictable value of a Premier Inn stay, but value is tempered by inconsistent cleanliness and location concerns.

Positive: breakfast repeatedly praised as fresh and hot with specific staff/chefs (Dee, Breda) commended for excellent service and accommodating dietary needs.

Generally positive: many guests recommended the hotel and described enjoyable stays with warm staff and good breakfasts, though a minority reported issues (cleaning, smell, location) that reduced their overall satisfaction.