Tru by Hilton Montreal centre-ville vs Similar Hotels

Rooms reported as comfortable but small with limited furniture.

Room layout is cramped, with privacy issues between bathroom and bedroom.

Rooms were comfortable but also noted to be noisy.

Rooms were described as clean but lacked several amenities and had unpleasant smells.

Room quality generally clean, but some mentions of unmade rooms.

Some reviews mention dirty linen and poor shower water quality.

Several mentions of cleanliness issues including bugs and not being thoroughly clean.

Multiple mentions of unclean bathrooms and dust, leading to a low score.

Great location, close to metro and amenities.

Great location close to amenities, enhancing guest experiences.

Great location with cafes nearby, but mentioned issues with homelessness.

Convenient location with access to local amenities.

Friendly and efficient staff, but some complaints regarding specific service.

Many reviews highlight staff kindness, responsiveness, and overall positive service experiences.

Staff were noted to be friendly and helpful.

Generally friendly staff, but poor responsiveness in refund situations.

Breakfast options appreciated but could include more variety.

Breakfast is described positively with quality offerings.

No coffee in the lobby or rooms mentioned.

No food or beverage options mentioned, affecting the score.

Some amenities noted, but lacking in-room essentials.

Facilities including a communal area and kitchen are appreciated; still lacks some essentials.

Lacked basic supplies and coffee amenities.

Limited facilities such as no TV and shared bathrooms, impacting overall comfort.

Concerns over additional fees affecting overall value.

Price point is questioned following issues with room quality and cleanliness.

Guests felt that the price was too high for the quality provided.

Affordable pricing, but quality issues diminish perceived value.