RIG Colonial Experience

Location is good, and staff was friendly and helpfull

During my stay, the Wi-Fi signal was consistently weak, and there was no hot water available for showering. On my final night, I had an unpleasant interaction with the front desk receptionist, who was rude and argumentative when I inquired about a guest visiting me. He also refused to provide his name when requested. Despite this negative encounter, I want to acknowledge that the rest of the staff were very friendly, professional, and helpful throughout my stay.

La estancia fue maravillosa desde el checking Zeus nos recibió y nos dio todas las informaciones que teníamos que saber para que nuestra estancia sea placentera, un 10 de 10 para el y en el desayuno Nancy nos atendió de maravilla además de que todo estaba riquísimo y una variedad excelente. En general buen servicio de todos incluyendo a Joseph también en recepción y las habitaciones muy lindas, limpias y espaciosas, lo único es que agregaría un espejo en la habitación además de eso todo desde inicio hasta fin 10/10.

Near the colonial park was able to enjoy the nightlife, the area is very safe ...breakfast was good. Highly recommended

ha sido una experiencia muy lamentable, el lugar para desayunar esta en la azotea sin ventanas,llovia mucho y todo estaba lleno de agua incluida la comida, las bebidas, las tazas los platos todo estaba inundado, la persona encargada no hizo nada para ofrecer ni tan siquiera un cafe solo sonreia, agradecemos mucho al joven del dia anterior de nacionalidad haitina que fue muy amable, nos subio las 4 maletas a la habitacion y la habitacion estaba limpia y comoda

Muy bien todo, 10/10

Muy buena experiencia, limpio, el personal amable y atento. Altamente recomendable, además está en ciudad colonial y muy fácil llegar al malecón y al centro histórico.

Buen servicio

Positive aspects: excellent location. Walking distance to Malecon and Colonial highlights. Staff at reception was friendly and very helpful. Wonderful rooftop pool with nice view. Breakfast is surprisingly good. We received a bottle of wine. That was super nice. On the not so good side this hotel’s renovation is clearly not finished. There are exposed breaker boxes next to water pipes. Air conditioning dripping water above electrical plugs. USB plugs not working. Overall pretty bad condition and I believe unsafe in terms of the electrical/water hazards. I think this little hotel has tremendous potential but needs work.

En la habitación para dos personas, solo había una toalla de baño

Nada me gustó

Todo estuvo bueno.

Excellent

Volveria nuevamente, un excelente personal, todo limpio y cerca de los puntos de interés, lo recomiendo.

Todo muy bien! Muy moderno, servicio bueno, buena ubicación y el desayuno muy rico

Excelente ubicación podemos llegar a pie a todos los lugares de interés en la zona colonial, además de estar limpio el personal muy amable, muy buen desayuno

Limpio y bien, solo no funciona el wifi, terrible y no tiene elevador para que lo contemplen

We loved this hotel except for the bedside tables. They are Bluetooth enabled and would not stop beeping all night long. The room is too smart, the fridge and everything else turns off to save power when you leave the room with the card which means nothing in the fridge stays cold and your phone won’t charge when you leave… but it’s a beautiful hotel with an awesome terrace. We would go back.

Nos encantó nuestra estadía. Todo muy limpio. El personal excelente, especialmente las chicas de limpieza y del área del desayuno. El desayuno muy bueno y completo, muy variado todos los días.

Hotel próximo ao centro histórico, casa antiga que foi reformada e transformada num hotel com quartos bem modernos. Limpeza impecável, café da manhã excelente, atendimento ótimo. Voltaria com certeza!

Good service, kind staff

Las instalaciones estaban en muy buenas condiciones y habían muchas señalizaciones que permitían encontrar con facilidad tu habitación.

The staff is super polite and were very flexible with prepping for my wedding. The hotel is cute and they keep it very clean. Breakfast was surprisingly good and had a beautiful view. It was at a walking distance from everything in the zona colonial and in a quiet safe area. The doors are locked at night for extra safety too. I would definitely recommend for anyone looking for a comfortable stay while exploring the beautiful Santo Domingo.

Todo bueno

La piscina no tenía agua pero lo demás todo muy bien personal amable, no hay ruidos, queda cerca de la calle el conde donde hay variedad de restaurantes y bares, el hotel es seguro y bonito.

Nice place

It’s walking distance to the historical sites in Zona Colonial. It’s very clean. Breakfast buffet with fruit, coffee, juice, breads, and cooked eggs, The internet is intermittent and didn’t work often.

Todo bien

El único detalle es que las colchas no estaban tan limpias

The hotel was good, once you figured out how to get the hot water to work in the shower, i chose this area because i lived in this area.

the area was in reach of everything

Hotel muy Nuevo. Habitaciones confortables y muy buen servicio. La decoración es muy moderna y nueva. El desayuno es muy completo y rico. Recomendado.

La habitación muy limpia y ubicado en un lugar seguro

Si logro cumplir con mis expectativas

Excelente lugar para descansar. Limpio. Seguro. Cerca de las principales atracciones de la Zona Colonial. Muy recomendado para una noche tranquila y de descanso pleno.

Excelente lugar para descansar con tranquilidad

Older property with a lot of character and good choice of amenities. Staff was bilingual and very accommodating. Close to the Malecon, and many shops and restaurants. At least 2 Banks near by and plenty of ATM's. A good choice depending on what you are looking for.

Mucho ruido, no va la tele ni la caja fuerte. El desayuno muy pobre.

El servicio excelente, muy atentos, la limpieza igual y el espacio muy lindo

WiFI NOT WORKING AT ALL and I had no hot water in my shower... and the cleaning lady plays super loud morning in the hallway while I was sleeping

Good place to stay near

Very good

Bonita habitación, buena comida y económico

A boutique level hotel. Much better than the area around it. But ok area. I used taxis for transport in the evening. Staff were extremely helpful. Cleanliness as top as it can be .

Room was not cleaned properly. Found a cup of beer in the fridge

Well maintain property with great staff

Very nice stay! Great location!

Good stay

Excellent service.

Nice place

Bonito lugar , cerca de todo

Easy access to el malecon, only street parking

Nice water pressure and plenty of warm water for the shower. Very friendly staff who can communicate in English.

Super

Fair property for money, cute renovate rooms, at least at this i stayed, close to center of zona colonial

It was nicely rain and very clean, and close to everything.

Very good Quiet and bed very clean

The staff is friendly and hospitable. The rooms are very clean. I didn't like that the property is five stories high and has no elevator; you have to walk up with your luggage. They have free breakfast, but personally, I was not impressed, other than the fresh fruits.

Amo a Esther, es un amor de persona

Excellent location, quiet, clean with an excellent breakfast.

Nicely remodeled and good price, low grade food for breakfast but typical

Friendly, clean, updated and safe

Not recomended no toilet paper poor wifi no parking hot water for 5 minutes al night water pressure pump high noise.not recomended

Me gustó mucho la estadía en este lugar

The staff was great the property very clean the only issue i have was the breakfast was no good couldn't eat it need to do better i went out and have breakfast instead.

Muy limpio y cómodo

Excelente servicio por parte de Junior en recepción

Es un lugar súper agradable, súper silencioso por lo cual permite dormir muy bien, un personal con una atención excelente, su personal es muy amable y siempre dispuestos a ofrecer su servicios. Sin contar el desayuno que tiene mucha variedad ❤️sin duda volvería.

Very Friendly and warm hearted Staff, clean room, great location!

Great stay, very friendly staff and newly decorated clean room.

This was an excellent choice. Other from the poor WiFi and no hot water, this property was beautiful

El desayuno es malisimo, pesima calidad, el personal en general, muy poco preparado, pero lo peor eñ desayuno

This property was absolutely the worst. Tv did not work , internet, shower was cold, place was filthy, misleading about a pool it was a dirty jacuzzi. I stayed there for a few hours did not sleep and left first thing in the morning. They required the guest to sign non refundable once you’re in the room. It was after I entered the room I realized all the issues. I would never stay nor recommend this place. The workers look like they’re frustrated because they can only do but so much.

Boa localização, boa estrutura e acomodação com recursos tecnológicos interessantes. Excelente variedade de canais na TV. Todavia, o café da manhã deixa muito a desejar (pouca variedade, aparência ruim e baixa qualidade dos itens). O posicionamento do suporte do chuveiro é muito baixo, dificulta o banho, além disso acumula muita água no chão, pela baixa vazão do ralo.

The property itself is really great. The staff is amazing. They went above and beyond to accommodate all my needs. The rooms are new and have lots of outlets you can use to plug in your electronics. This location has 4 floors but they do not have elevators so be prepared if you are traveling with lots of luggage. The only downside for my stay was the Wi-Fi that was not stable on the 4th floor. Hopefully they can find a way to make it stronger throughout the hotel. The area had construction on the street which would cause the power to go off several times a day and at night. The hotel does have a generator, but it was annoying to deal with especially at night. I still believe that this location deserves a 5 star since the construction was not something they can control and because their staff was outstanding.

A1

The place is amazing for the price!

Nice place nice area

Muy lindo y moderno